I signed up for one month trial for My son to try this batting cage. The girl on front desk asked me to put my card in file, so next time when we want to pay for another month they already have the card there. It turned out that they kept rolling and charged my card for another month without my permission. I think that's how they trick people on it. I called the manager and he said that he can cancel the membership but he's not gonna refund the money. And he apologized that the front desk girl didn't acknowledge us about the way they charge membership and I should read about their rules with little writing in the back of the card. I ended up have to dispute that transaction with my bank. I won't be back to this un honest business read more

I have a reoccurring practice set up for my rec ball team (2 lanes) for every Friday, for 13 weeks in a row, this place make over a thousand bucks off of me a season. Plus, I've been a gold member for almost 2 years now, at $58 a month. I had another coach offer my team a last-minute scrimmage game, so I called DBats literally as soon as they opened to cancel just this one practice but wanted to keep all the others on schedule. The kid that answered the phone a crappy attitude, because it was within 24 cancelation period, and charged me for the lanes. Its only $64 bucks, but the principle of the situation is absolutely annoying. Considering how much money they make off of me a season and being a long-time gold member in good standing. I'm over it. I'm looking at other facilities in the area that are actually a better deal. read more

My husband took me here as a surprise. I LOVE softball so I was really excited to go here. The place is not bad. We did a reloadable card to start which would have been a rest great option if people would read the rules and stick to them. You are suppose to do two swipes and then let the next people go, then you go back to the end of the line. That absolutely did not happen. People were buying the cards because it's cheaper and then dominating the 3 cages they have for drop ins. We waited for 45 minutes. I think it would have been helpful if a staff member was located down there to ensure that patrons are following the rules. If no one is down there, you will legit never get a turn. Since we didn't get to actually use the drop in cages. We then just decided to buy a cage for a 1/2 hour. So we went back the counter flipped our card into the cage so now we went from 40 dollars to 75. We got two buckets of softballs and what seem to be like fake softballs that when you place into the pitching machine they fling all over. For the amount of money, it was definitely not worth it. The female CSR was extremely nice and very helpful. The male seemed to be slightly bent that he had to change the machine from baseball to softball. However, I get it. It was Friday night and super busy. However, the change out took so long that we actually only got 20 minutes of our 30 minutes because the other people were not told that we had 10 more minutes. I would not recommend if you just want to drop in and hit some balls. To end on a positive, if you are a coach of a team, a membership would be very beneficial here. read more

D-Bat Temecula - One of the bats given had a piece missing. - Batting Cages Near Me - Temecula, California

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Great indoor batting cage with fair prices. The monthly memberships are worth it if your kid wants his/her reps. They also provide open cages for teams to rent in case fields aren't open or it's raining. Friendly helpful staff read more

Cages are good size and the facility is very clean. Employee was friendly and helped when the lights turned off mid round. They are motion censored is all in the middle area. All real baseballs and softballs used. Great deals for consistent hitters coming a lot or if you just want to take some swings without the obligation. Will be coming back. read more

Met some friends here at 6:30pm on a Monday to hit some balls before our next adult men's softball season starts up next week. Convenient set up and fair price. Paid $25 for 150 balls. Only cons are that parking was tight despite the large parking lot and we had to wait a while to get a cage. Machines work well, staff was friendly, facility is well kept. Will definitely be back. read more

D-bats is a very great batting cages but it all ways has a bad smell all way hot. The machine never pitch constantly they all either pitch to the ground or in the air.they need to start servicing the machine need service everyday after they close. read more

The first time we booked a cage for my son to practice hitting. When we got there, there was only a T and not a pitching machine. We had expected a pitching machine and when I asked if we could rent one the lady said that one doesn't work well and one is broken. As she said they don't do refunds I asked if we could transfer the $75 to a private lesson. We booked a private lesson and came back a few weeks later, and when we arrived at the scheduled time found out that she had in fact not booked our lesson. The teacher had been booked for our time slot so we were unable to have a lesson. We live an hour away (each way) so we left with a disappointed child and a big waste of time. I asked for a refund and it was provided. Two trips there without being able to hit. I do not recommend as we went twice and both times there were errors with our bookings and poor customer service. read more

***Zero stars. GO ANYWHERE ELSE*** Scam alert. Be very careful when terminating a membership. They'll wait several months then randomly start charging you again and they will not refund anything. Also beware of random increase to membership fees without being informed which was observed in the fraudulent charges. Danny was an absolute joke saying he'll get fired if he issues a refund. Horrible customer service. read more

Go elsewhere. The machines are super inconsistent and the owner won't do anything about it but make excuses. Complete dumbass

Terrible management, dirty and smelly facility. Ridiculous return policy even when you have the receipt for the unused product. They don't care about customer satisfaction. read more

I was a Platinum member at this location from the time this facility from the day they opened in January 2017. The owner has "0" loyalty to any customers he even told me that he is not loyal to me as a customer and he only cares that I be loyal to him. Mind you, I was spending almost $600 a month there. This owner also aloud his manager to run my card fraudulently for several months worth of time before he caught it. He is the definition of an absentee owner. read more

They take team reservation's and will even supply a pitching machine if you request one. With all of the rain D-bat stays busy so be sure to reserve your cage if you have a group of people hitting. If you get a cage with no pitching machine , you can bring your own pitching machine or just throw BP yourself. Bucket of balls provided for free!! Friendly staff and fun place to go to get some hitting in! read more

Cancelled my membership online but then they emailed me asking me to continue membership, stating That they would resolve the issues I had. After a few weeks of not seeing any progress I emailed them back twice saying I want to continue the cancellation. Months later I realize they were still charging me monthly fees! I asked them to refund it since I have copies of our emails, but they refused. Horrible customer service. read more

Big shout out to Kevin he was great. The machine were top notch and and live pitch bp is always a plus. Highly recommend. Any time I'm in the area I'll be stopping by. read more

Kevin and staff are great! Private lessons are awesome (Austin and Kyle), their summer camps are super cool and the clinics are very informative and intimate to help young players truly learn. Solid business and love getting that work in at DBat! read more

Place is huge, lots of cages. Has tons of potential. Got a great deal on a baseball glove and the prices on hitting are fairly cheap. Only issue is the pitching machines need adjustment and the hit trax wasn't working. read more

The facility is great but the last several months I've been here the A/C has never been on. Today your thermostat is showing 87 degrees inside. It's only going to get worse as the summer continues. I understand trying to save money but you can't run a business like this. I pay for a membership and almost $80 for an hour lesson in near 90 degree heat inside with no air movement. read more

D-Bat Temecula - 87 degrees inside!!! All A/C units are off!! - Batting Cages Near Me - Temecula, California

Wonderful customer service. The manager solved an issue we had ASAP! I was surprised and happy with how quickly it was resolved. Excellent care for their customers. read more

The assistant manager is the rudest jerk I have ever had to deal with. To cuss us out in front of our children and other families was completely out of line and uncalled for.... All because our membership card wasn't working and didn't like that we went to the counter more then once. Whoever this employee was, working between 4-5pm, 9/9/22, should stop and reflect if this is the correct job for him. Time to find a new batting cage to go to. This wasn't the first time an employee was rude DBats do better! read more

Love this place! best baseball facility in southern CA! Zack the assistant manager was the most helpful person! Very good customer service skills! He really went up and beyond my expectations! I will be back every day! read more

Pitching machine was not throwing right, super high then low then outside. We had to move cages twice and same problem a waste of money. The machine wheel looked wore out and over used without maintenance. We have a D-Bat in Lubbock TX and it takes way better care of its equipment. read more

D-Bat Temecula - Batting machine - Batting Cages Near Me - Temecula, California

Only been here a few times but the GM Kevin is awesome. Great customer service and the facility has so much to offer. We've only hit the cages but I know their trainers are really popular. read more

Nice place, great cages. Set up is cool, however there were no softball bats for sale. The one place it's lacking is customer service. I went in with my friend on Tuesday, October 23 at 10 am. The guy there looked like he hated his job and just didnt want to be there. When we got to the cages, I asked if I could go inside with my friend or if I just had to stand outside (never been so I just simply asked). He gave me a look like he thought I was an idiot and laughed at me. Dumb question? Yes. But thats just crap customer service. Put someone else up front and have this guy scrubbing toilets away from the paying customers. read more

Guy at the front counter is so rude. He was not helpful at all and was seriously lacking customer service skills.

This place is awesome! Excellent customer service, the facilities are immaculate, the machines are great, and the environment is awesome. Bought a ton of credits early in the day, came back and did some more practice later in the evening, they were even cool letting me use the machines to break-in my new 1B glove. They asked what my intentions were, trying to gauge my needs and recommended getting credits at first, I bought a lot more than Matt said I should try, he was surprised for sure. I'm definitely getting a membership to stay sharp in league play. read more

I want to say thank you to Kevin at D-bat. I was looking for a very hard to find limited addition softball bat for my daughter for Christmas. D-Bat Temecula was the only place on the west coast to have one in the size I needed in stock. I called and spoke to Kevin and he went above and beyond to help me and get the bat shipped to the Bay Area/ Northern California in a very timely manner. Because of his excellent customer service, he is going to make a teenage girl scream like a toddler when she opens it up on Christmas. Thank you so much for everything Kevin, the Rosas family really appreciates you and D-Bat!!!! read more

Love this place! Great facility and equipment. Very accommodating staff. I've been here just to take swings in the cage, practice with my whole team and for private lessons (for kids), and this place always impresses. read more

This review was long over due but just saw a post on Instagram that lead me here. When they first opened it was great. Nice place and no complaints at all except a little over crowded at times. The shop sold me a wood bat for my then 9 year old cause he said it's great for practice. Went and used it the next day at there facility and 3 swings in it breaks. No big deal I thought. Nope, no returns or refunds. Wtf!!! Cancelled my membership that day and done with that place. Told many parents about my experience too. And yes I went to the manager too which then called the owner so I tried my best to resolve it before leaving a lousy review. read more

Well, based on the utterly arrogant and dismissive response the owner provided to my orginal review this is clearly a one star establishment. Betcha they're gone in under 2 years. Swing Away it is for us. read more

This place rocks!!!! Couldn't be more impressed! The owner is a passionate baseball lover and enthusiast. He knows his stuff and is super great to all guests. Be aware which cages cost more so you don't waste your money;) But even so these batting cages are top notch!!!! read more

Decided to go back because I still had credit there. Went in the middle of the day when all the kids are in school. Tried two different machines and both were pitching really high and I'm 6'4" tall. I can only back up so much before you run into the back net. Other people were saying the same thing. We all kept hitting the down button repeatedly but nothing changed. Cool new place and owners/employees seem really responsive. read more

D-Bat Temecula - Batting Cages Near Me - Temecula, California

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This place is legit my 3 kids can't get enough. Customer service is amazing and the pro shop at the front is also Awesome. Thank you D-BAT. Also shout out to MATT as he try's so hard to make sure everyone is getting what they need at all times . read more

Friendly staff. Reasonable prices. Great facility. Different options and easy to use cages. Highly recommend it! Get that swing going! read more

1st time here. The guy at the counter is rude if it wasn't for my son really wanting to try this place I would of left the lack of customer service and rudeness was/is unacceptable. They have 4 batting cages yet only two work and they don't even work properly, plus no one is around if you need help. This place is literally a dump you can have better luck going somewhere else. read more

Awesome facility and very well maintained. The machines pitch both baseball or softball from 40 mph to 75 mph. There are also separate cages to practice pitching and fielding. The staff is very friendly and always willing to help out. I take all my sons here and they love it. read more

They treat our baseball players really well here! Thank you D-Bat! We are very happy with the results our players are turning up with on the field. read more

If I could give this place zero stars I would. The guy at the front who answers the phones is extremely rude and disrespectful. I called to reschedule my appointment and he went off on a rant on how I could not reschedule my appointment and they would still charge me. When I asked how much I would be charged he stated the full amount. This was the first time I had to reschedule one of my 4 private lessons for my son. I told him it made no sense to charge the full amount. He hung up on me. He later called back and stated that he spoke with the coach and they will not be charging me. When I asked why he felt the need to be rude on the phone earlier he started yelling again and said he was just stating the policy and hung up once again. At this point I will no longer be a customer here and will be looking for a new place. I could not believe how someone could have incredibly poor customer service skills. I'm telling you now, take your services elsewhere! read more

Top of the line facility, they have a lot of tunnels, baseball, softball, físicas training are, an equipment store for all your needs, friendly customer service, make sure u reserve a spot because since is top of the line it can get pretty busy! read more

Nice facility very clean and well kept but it does get REALLY hot and stuffy in there which makes it smell like gym bag