ASAP came highly recommended by a window tint installer I know, so I scheduled an appointment in…read moreMay of 2024. Evan had an opening the next day. I received an appointment notification via text & email. ASAP is able to use your insurance, or you're able to pay out-of-pocket. I had a "double chip," which was clear because there were 2 points that were webbing out. Evan explained the POSSIBILITY of the repair going bad, and the need to repair both parts of the chip, and the slightly higher price. I gave the go-ahead, and Evan had my window repaired in no time. I'll be using ASAP for all of my auto window repairs.

From the owner: ASAP Autoglass specializes in fast, professional windshield replacement in Spokane and surrounding…read moreareas. We provide full-service mobile auto glass replacement, bringing expert technicians directly to your home, work, or job site—saving you time and hassle. Whether you drive a car, SUV, truck, semi, RV, or even heavy equipment, we’ve got you covered. Our services include windshield replacement, door glass, vent glass, quarter glass, back glass, and complete ADAS recalibration to keep your vehicle’s safety systems functioning correctly. We proudly serve all of Spokane, Spokane Valley, Liberty Lake, Mead, Airway Heights, and nearby communities. Every installation is backed by a lifetime warranty, and we use only top-quality glass and materials. With over 100 five-star reviews and a strong reputation among commercial fleet accounts and individual drivers alike, ASAP Autoglass is the trusted local name in auto glass. If you're looking for same-day windshield replacement in Spokane, with honest service and expert care, contact us today. We work with all major insurance providers and make the process easy from start to finish.

This is a business I never wanted to go to because it means I had a rock chip but these folks got…read moreit done pretty efficiently. I arrived early for my appointment and their technician got me checked in right away. They did not seem super busy so he swiftly started on my vehicle and it was done in around half an hour. The workmanship was great but the customer service was somewhat less. While it's a fact that they do this all the time, I almost never need auto glass work yet they seemed to expect me to have expert level knowledge of my car's glass and my auto insurance policy. The scheduler Teri was fairly terse in her interactions with me. I felt validated in my assessment when I overheard her on the phone with another customer (it's a very small office). Definitely use this place for your auto glass needs but check your expectations at the door.

Did not just replace the windshield, but did all the calibration for the traffic assist features.read more

I will have Q's Auto glass replace all the glass in my 1969 Chevy C20 Longhorn…read more All glass including the wing windows, door windows, back window, and front windshield, with gaskets and felts. Quentin spent a fair bit of time with me, fielding questions from me, and asking questions about the truck. I have to send some pictures, to help him know what he asked about, and all interactions have been great. After the glass is finished, I will update the review, but I think it will be good.

Promptly called back. Answered all our questions. Came to our house. Good job, done quickly.read more

Safelite on North division replaced my self heating front windshield and they failed to seal the…read moreglass properly on the bottom, causing significant water and electrical damage to my vehicle. It has been an ongoing nightmare of technicians who are unfamiliar or new to replacing glass and has cost me over $7000 in damage to my electrical. Go somewhere else!

Due to the crack in my windshield we'd noticed yesterday, my man paid a lot of money to get my…read morewindow replaced, along with add-ons such as front advanced beam blades, and safelite rain repel treatment and I got just what he paid for thanks to Tyler, who did an excellent job replacing my window, along with the couple other add-ons! My wind shield wipers swipe smoothly on my window now. No more annoying dragging sounds! My car is as good as new! Because Tyler was likely working on another car when I arrived to pick my car up, the other gentlemen invited me back to their shop to look at the broken window that they removed from my car for my reassurance! I'd say their customer service is excellent! They did excellent work! And did what was requested! I'm so thankful. I would recommend this service, location, and these good guys who did an excellent job! Thank you!

They installed a patio slider for me, smeared caulking all over the place. Use drywall screws to…read moreattach the slider and quarter rounds around the slider instead of using trim pieces. My slider is equipped for a lock for for the slider window screen but wasn't attached. It almost looks like they used a cheaper slider screen instead of the original one that it came with.

I needed to replace all of my old windows before getting my new siding installed. I searched the…read morebig box stores and various internet sites when I came across Empire Glass. They custom made all of my new windows exactly the way I wanted them at a price very comparable to the big box stores off the shelf prices. My installer will be putting the them in a couple of weeks though he brought them today. They are beautiful, low-e and argon filled. Excellent customer service, reasonable prices and you can have your windows, your way. Who could ask for more?

We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I have been going to this place for 15 years to get tires, window tints etc... i send family…read morehere... I paid for new tires and window tint and picked it up and there was bubbles everywhere on the tint (which there normally isn't). the service guy pulls out a credit card and tries to smooth them out. I leave because I was heading out of town. it only got worse. and once rolling my window down after 2 days there were bubbles all over and the tint is a half inch short from the top of my window. Also my tire sensors don't work now . they also didn't give me my tires back like I requested. It looks like Stevie Wonder tinted my windows. what is going on here??? The normal guys aren't at the front desk. was there a massive exit?? Financial problems??

The guy was really helpful with my daughter who brought in her car as a college student she wasn't…read moreused to having a cracked windshield he was very consultative and let her through the process

So, if you get a rock chip and it hasn't spread immediately, don't take your car through a car…read morewash. Oops. That was really stupid. Now rather than filling a little star-shaped rock chip, I'm replacing the entire windshield. To be fair, I'd forgotten about the rock chip when the car went through the car wash. If you need to replace a windshield or fill a rock chip, you can book an appointment easily online with Safelite. Very efficient and fast service. We were there before the place opened, just before 8 a.m. on a weekday, as the appointment was at 8. Do you need new wipers? They have them. Do you also need a special coating on your new windshield, so that water just runs off it, they got it. Just pay more. They are probably competitive to other places for new windshield wipers unless you do them yourself. We waited for the car in the waiting room, but they didn't take long to have the new windshield in place. We were advised not to go through a car wash with the new windshield for the next 24 hours. No worries there.