I can't say enough positive things about them. I research refinishers on Google and Yelp and ended…read moreup getting quotes from 4 companies. So glad I made the choice I did. From the first time I met with Francisco (he and his dad Jorge own the company) to the completion of the job. He was very responsive and answered all my many questions. The crew was neat (all cabinets, closets, etc. wrapped in plastic), professional and always on time. Each day either Jorge or Eduardo came to check in on the job. We went from dark floors to a natural finish. Couldn't be more happy with the final product or the professionalism of the company.

Jorge and Francisco installed and refinished floors in our house in River Plaza and we couldn't be…read moremore pleased with the results, his expertise, timeliness, cost, and overall experience. They were able to fit us into their schedule right away, and finish our floors in a week. I had gotten quotes from other floor people and picked them because we needed it done right away and they beat all the estimates we received. I can't believe the transformation that occurred! I would 1000% recommend them for any hardwood floor issue you need resolved. Big or small, they do all of it. Best experience with a contractor so far!

A great company! Not only is their quality wonderful, but Glen's generosity is next to none! They…read morecarpeted my stairs a few years back and donated a rug to my special education classroom! Looking forward to a nice cozy reading nook for my students!

Glenn and his team go above and beyond! I am a repeat and return customer for life. I refer all my…read moreclients and friends to him for great service and great products!

100% highly recommend this company. Loved how easy it was to complete this project that I didn't…read morewant to start. Thank you for making it painless.

Someone gave me a card for Floors Floors Floors and highly recommended them. I called. Made an…read moreappointment and Chris showed up on time. No high-pressure. Explained options and made me make my own decision. An appointment was made. Crew showed up on time. Did what they had to. Cleaned up after themselves. Their work was excellent. I have been working with different conractors over the past 50 years and Floors Floors Floors was by far the most professional. I recommended them to a friend and they did a job for her and she also was highly pleased. She wanted to write a review but doesn't have a computer. Would highly recommend them. Ange L.

Heidi was terrific at making suggestions regarding what carpeting would best suit our needs. No…read moreproblem taking home a sample to get a better feel for color and pattern selection. Carpet was delivered and installed within about 3 weeks and it looks beautiful! Nice follow up call to assess satisfaction was much appreciated.

I have a $40k receipt and horrible installation job to prove I was a customer. Another one star…read morereview was removed, they make the customer sign an agreement to remove bad social media posts in order to get some money off the bill for damage they cause to your home during installation, when it shouldn't happen to begin with. I wish we listened to that review before it was removed and stayed away. They seem nice enough when you start a project but as soon as they have your money it's like pulling teeth to accomplish the job. Months of no shows, no answering calls, incomplete or wrong ordering, no reply to emails. I took days off of work because they say they will come and they don't show up!! The apathetic owners don't speak with the workers who schedule appointments to complete work and don't show up. When they do show up, they treat your home as if it is a construction site, they damaged so many things in our home; just the worst experience we have had with contractor!

After seeing all the positive reviews on Angie's List, i selected Sue to replace my water damaged…read morehardwood floors. I am so disappointed with my experience with Carpet and Flooring Center. The only reason Sue is not getting an F is because the floor is finally installed and looks acceptable. That is all due to her installation team, Carlos. The process of getting the floor installed was a totally nightmare. We paid our deposit in October 2019. The floor was not completed until January 4, 2020. First, despite giving us a contract based on a visit to our home, where she saw the exposed concrete slab (floor was torn up due to water damage), Sue ordered the wrong type of floor. This was the week before Thanksgiving. Her installer opened the box and immediately knew the flooring could not be installed on a concrete slab. This lead to an additional $1,000 charge since her bid did not include priming the concrete slab. Fine, mistakes happen and my insurance was paying, no big deal. Next, she tried to redeliver the floor when were weren't home, despite me giving her the days and times we were available in writing. ok, no big deal, mistakes happen. Third, the installation was rescheduled for the Saturday before Christmas. The team never showed up. Called Sue, she said there was a mix up and could they come on the 23rd and 24th? I was pretty nervous to have them working up to Christmas Eve but Sue assured me they would get it done and my family would be enjoying out new floor in time for Christmas. Instead of spending the two days before Christmas enjoying some vacation time, we were trapped upstairs while the crew worked downstairs. At noon on Christmas Eve, I peeked downstairs and saw most of the floor was almost done. I was wondering why it was taking so long to complete the last 10% of the floor and why Carlos was out in the driveway on the phone. Little did I know he was on the phone telling Sue she didn't order enough flooring, despite having been in our house to measure herself! Instead of calling me to explain and apologize, Sue took the coward way out and sent Carlos to break the news that he didn't have enough material to complete he job and he was leaving. Did Sue come to my house to apologize face to face for her utter failure to complete the floor on Christmas Eve as promised? Nope. Did she call me to tell me what was going on? Nope. Did she answer any of the dozens of calls I made to her, or answer any of the messages I left her on 12/24? Nope. How about reply to my emails? Radio silence. A few days later (!!! Yes DAYS LATER) she called to say the rest of the floor would be delivered the upcoming Friday and could I take more time off work for the delivery and so they could finish the job? No apology, no taking responsibility for her lack of communication, no explanation, no refunds. The job was finally completed on January 4th - the long nightmare was over. Could never recommend Sue and Carpet and Flooring Centers after the abhorrent, unprofessional experience I had.

If I could give zero stars I would…read more This was by far the worst experience I ever had. Empty water bottles left in my house, drank MY water in MY bedroom, scratched my brand new bed, for whatever reason they put my nursery chair IN MY daughter's crib and gauged the wood. They "leveled" my floors without using a level, amazing right. They put my husband's door on crooked, I know, that's talent. They cut stuff in my driveway, fine, but they left the garage door open and everything in my garage is covered in saw dust. They unplugged outlet covers I had for my kids, fine they need to plug in tools, but then they threw them away. We had cable wires tacked up on the old molding yet they left the wires hanging all over the place AND threw our half of the hooks I had & left me with 3. They left cement in my kitchen sink that I had to scrub off, Cut the nose of my steps so my kids safety gate just hangs & when the carpet installer came he said "this guy did this again" & he had to nail a piece of flooring to the step so my carpet didn't sag, half of my living room clearly isn't even because my end table now wobbles, my dining room wasn't close to being done correctly when it was leveled, the plywood clearly wasn't nailed down & the floor had to come up and be redone. My daughters floor has a massive scratch going through it.. They left my brand new sofa filthy covered in dust and scratched, when I told Sue she said "what's the material" and nothing else when I told her. After I gave her $13,000, after the 9500 deposit, I was annoyed at all of this & wanted to know when my carpet would be installed, I had 3 phone calls unanswered & countless texts ignored. Sue then says "just relax it'll all be perfect, you have nothing to worry about, call me anytime" that was a TOTAL JOKE. I have never seen a more unprofessional, rude, nasty crew in my life. MY husband is actually going through our house as we speak with a 4 foot level & it's ridiculous that it's still so uneven. Actually, not hard to believe because THEY DIDN'T USE A LEVEL TO LEVEL MY FLOORS. I don't know but after spending almost $24,000 it should be PERFECTION.

Ray came to regrout, clean and re-color several areas in my home. He explained everything he was…read moregoing to do before he did it and told me what was worth doing and what wasn't going to make a real difference. He took his time and did a great job. I am very happy with how much better and cleaner it all looks. Ray is also super friendly and personable and was so nice to our dog!

Dequan did an excellent job. 2 full bathrooms, floors kitchen and foyer. The tiles look brand new…read more Hard working with great attention to detail. Dequan made sure that the job was done to my complete satisfaction. It was! I highly recommend Dequan and Sir Grout.

Very professional and courteous - estimate was a breeze scheduling was easy…read more They do not take credit cards

We used Diamond Wood Flooring and Oscar and his crew were phenomenal. The price was fair and they…read morewere meticulous about everything. They were here when they said they would be and gave Suggestions on the stain and shine. We could not have been happier with the job Would highly recommend

Top notch floor installation at a reasonable cost. Went above and beyond to make sure I chose the…read moreright flooring, bringing me new options three times. Two workers moved all furniture out and back in systematically, removing moulding and replacing it when room was finished. The project was completed quickly (product was delivered in 5 days and install of 1600 sq ft was done in 4 days). I highly recommend using this company. I couldn't be happier.

First and foremost Ali and his guys were above and beyond in work, communication, and cleanliness…read more I normally don't post reviews but felt they deserved it! We called Lagares in initially to repair/replace the stairs and hall landing flooring, they were able to do that and more with patience and professionalism! The value for the amount of work that was done and the versatility to do it couldn't be beat. Old homes always have another project around the corner and I know who to call when that time comes again.