San Leandro Healthcare Center is a scam. It's had many changed names to runaway from all the bad…read morereviews. To call this "skilled" nursing is a farce. This business is rotten from its core. The administration will cheat and lie to get rid of patients when copays incur regardless of your health condition. They will encourage you to stay only as long as your insurance covers 100% of the cost. A "Safe Discharge" cannot be relied on at all. They will do everything to criminally kick you to the curb before you are medically healthy enough to take care of yourself to avoid copays mounting up. They will bum-rush you out to rent your bed to fresh patients only to avoid billing copays. To top it off, the language and cultural barriers are extremely. Nice workers but confusion is constant. The food sucks and your call lights are ignored. Pray you never experience an emergency. This is your warning... Avoid the San Leandro Healthcare Center.

Visited a friend here multiple times over the course of months and was always impressed with the…read morehigh level of care and attention to details. As I first visited they were renovating the exterior and landscape refresh and I found that to be so important. Residents get to look out their windows and enjoy something fresh and beautiful to look at. Other first impressions were multiple air filtration systems outside the doors of every room. Not sure if that was a 'leftover' from COVID kind of thing or what - but I liked it. Shared rooms were small and good to know is only two visitors at a time. It's hard to imagine it but the reason is purely for function. Placing 3 chairs around I think would be very difficult to navigate anymore. Luckily for those who might not like shared rooms - singles are available. If you've been saving money all your life and here - this might just be the time to spend a little extra if you don't like people around. My friend's neighbor was a pleasant person - and that's what I've found going to these types of places - its not bad to have another nearby... If your friend or family member is here its your job to visit. People make up excuses and there really is no excuse. I was able to slip in 30 minutes before closing after work and anybody can do that. I think visitors are an important part of recovery. You can't visit your friend or your mom? Just keep the excuses to yourself I don't want to hear it.

Update:…read more Unfortunately, things have only gotten worse. My family is now objecting to Mia's decision to file a trust accounting with the court ex parte--meaning she submitted it without notifying or sharing it with the beneficiaries beforehand. Another unnecessary action. This appears to be a deliberate attempt by Mia to block my family from exercising our legal right to formally contest the accounting, despite having already informed Mia of our objections. We are currently submitting formal objections to the court to stop Mia's attempts to pull one over on us, and a request for affirmative relief to remedy the significant financial harm caused by Mia and her fiduciary services. We are going through the court because Mia failed to set a bond for the full value of the trust--as required by a court-approved settlement agreement and confirmed in writing by her attorney--until after the trust assets had already been distributed. She only bonded the "holdback" amount, leaving us unable to file a claim against a full bond. We are now forced to seek financial remedy through the court instead. Despite this, we remain confident in our position. As both the judge and Mia's own attorney noted, bond requirements primarily protect the trustee, not the beneficiaries-- so it's not a loss of us. In fact it is more so a loss for Mia. Fortunately, by pursuing affirmative relief in court, as the judge advised, we still have a path to seek recovery for the losses Mia caused. Our evidence is substantial and clearly demonstrates Mia's failure to uphold her duty of prudent financial management--including her refusal to negotiate the sale of my grandfather's home, which appeared to be retaliation for a previous Yelp review posted by my mother. We believe the court will recognize this pattern of misconduct and award appropriate financial relief. If you or your family have also been harmed by Mia's actions, we strongly recommend the following steps: 1. Leave a Yelp review to inform and protect others. 2. File a complaint with the Professional Fiduciary Bureau of California (PFB). We've formally requested that Mia's license be investigated and potentially revoked. 3. File an objection with the courts as soon as possible to preserve your legal rights. Additional Advice: * Get everything in writing. Mia frequently gaslights or contradicts herself, and documentation is essential to protect yourself. * Track your own records. Mia has admitted that she creates invoices from memory instead of maintaining real-time records as required. This has led to inflated and inconsistent billing. * Confirm bond coverage early. We were told a full bond was in place, but Mia repeatedly stonewalled us when we asked for confirmation. In hindsight, we should have gone directly to the court--but we didn't want to be overly litigious. We now realize we should have acted sooner. As my mother's attorney said: "You don't have to be nice to the people managing your money." Beneficiaries have the right to transparency, respect, and fair treatment. Trustees work for you--not the other way around. Trustees should not be cons, bullies, or bitter--but in our experience, Mia Ousley has been all of the above. Things can get better--just not with Mia or Mia's Fiduciary Services managing your family's finances. Avoid this company, or be prepared for a legal battle.

Mia failed to answer emails and phone calls from trust beneficiaries beginning in the first two or…read morethree months. It got worse from there. Mia and her team failed to gain control over accounts. Mia charged the trust $190 per hour for refiling the files of paper documents, charging a small fortune against the trust. Mia failed to get appraisals of trust assets in the first 90 days, instead taking over a year and a half, then picking the most expensive appraisal her team found, more than double the cost of another qualified appraiser her team found. Mia interviewed very well at first, but that was not a good predictor of results. The beneficiaries have been without any communication directly from Mia for a long time. Her plans are a mystery to the beneficiaries.

(The facility is now named Rosemont Garden and offers memory care in addition to assisted living)…read more1. Truly kind and conscientious caregivers! (see narrative below). 2. Clean and organized. 3. Variety of decent meals. 4. Just a block from downtown San Leandro and BART. Convenient to walk/wheel for lunch, library, barber shop, bakery, etc. 5. Pleasant dining room and television room 6. Morning activities offered in television room. 7. Easy to communicate with staff. 8. Facility is not too large. The missing star is related only to the size of some of the shared rooms. Not unusual. My elderly family member with quite advanced dementia has been here for over two years. I have visited at least once weekly, and at different times. I've had the opportunity to observe the staff both with him and with other residents. They are unfailingly kind and patient-- and cheerful, too. It's rare in a residential facility (this is his third), and worth everything. Too often a facility looks beautiful, but has awful care. Rosemont's care is exceptional.

This facility was absolutely fabulous with my mom. I was there almost daily different hours and not…read moreonce did I see anything that I didn't approve of. They really took care of my mom who passed away at 101 years old. I cannot tell you how thankful I am that I found Rosemont Gardens. She was grandma to everyone and she loved everyone so much. I want to thank all that works there.

I recently contacted Alice Home Care for some advice as I had used them for my uncle during the…read morepandemic. I needed advice about help I needed in an area that Alice Home Care did not service and Alice was very helpful with a referral and also helped me with concerns I had with that other agency. The direct care I had with working with Alice Home Care was over the top. We were in the pandemic. My uncle had fallen and had Covid and needed home care. Alice met me at the house and we proceeded to get information from my cousin about what was needed for his father. Then my cousin fell ill during the talk. Alice saw the severity of the situation and brought in help within a couple of hours. This was amazing. And so badly needed. Eventually a longer term solution was found by Alice and the care was used for several months until my uncle moved to assisted living. Alice Home Care came to the rescue, brought in care that the family appreciated, and was very open in communications.

After total ankle replacement surgery I was confined to bed with an elevated leg for most hours of…read morethe day for two to three weeks. I had help from my family for the first week but did not know much help I would need after that. At 84 and living alone in a house with many stairs, I anticipated needing some care. I called Alice after the first week, seeking help with a range of concerns - I could not easily ice the wound on my own. Cooking and even minimal housekeeping were. still impossible. Having support nearby when I began showering felt essential. Alice listened carefully to my needs and hopes and set up a caretaker beginning just two days later. I could not have been more satisfied, my helper was organized, efficient, and very responsive. I felt cared for, the house felt clean and well stocked, she cooked and cleaned up as needed with minimal direction. Highly recommend.

My loved one is the newest resident and he is very…read morecomfortable and happy with the atmosphere, food and care. I went to visit today and also am very happy. Nice and sincere staff, very clean, family like environment. It truly felt like home. When I got there everyone was sitting at the table eating breakfast together.

This is a board and care home for elderly patients. It is run by Esther and Arthur out of a very…read morewell cared for home in San Leandro, Ca. My mother lived here for over five years and received wonderful loving care from the two home caregivers that live there round the clock. The home is clean, safe and reasonably priced. My mother had loving care from her caregiver who actually became my mom's friend too. Esther who is the administrator/owner of the home is a registered nurse. Medication disbursement was always safe. The residents eat home cooked meals every day. I can't say enough about the excellent care she received here.

Ive found working with Jamie to be awesome...great communication and over the top service...your…read moreloved ones are in good hands

From the owner: Our dynamic new approach to homecare staffing is multifaceted, we:…read more Stop looking at caregivers as identical and replaceable Exchange high-turnover employment tactics for more precise job placement, helping employers find lasting solutions for their staffing gaps Simplify the job search and hiring process by connecting vetted and qualified workers with those in need of their specific skills Help job seekers find more satisfying jobs, precisely matching each caregiver's unique skillset with available positions Vet qualified workers with Live Scan background checks in advance so they can enter available home care jobs more quickly Supplement existing employees with a strong training system Offer support for private clients arranging in-home care for seniors, from client management to payroll These things, collectively, will allow employers to expand their hiring pool with qualified workers, gaining a competitive advantage. The process will also, by design, produce lasting employment and improve client care, matching caregivers with the ideal personality traits with their perfect caregiving position.

Dr Lin speciality is TCM... He has 25 yrs of experience treating allergy with herbal treatment,…read morebone bruises/dislocation/recovery with cow pie like herbs. I had a major tennis elbow for 3 yrs and within a treatment I was well enough to play in 2 weeks. I also refer a buddy tennis coach, who had his knees treated by Dr Lin with much lower fees if one does not health insurance compare to going to western medicine. His home office rarely has long lines or wait time as he will gladly accept last minute appointment. He speaks Taishaness, Mandarine and Cantonese.

I visited Dr Lin because of a persistent cough that wouldn't go away and seems to be getting worse…read more Dr Lin practiced for over 20years in Oakland until he is forced to leave the building due to fire. He practices out of his house now and dispenses herbs together with the treatment. I received 3 packets of herbs which I had to brew and take 1 bowl each day. The relief was immediate! After the first dose, I can almost feel my lungs cleared up. My cough is no longer uncontrollable and it reduces to only irritation. After the 2nd dose, the cough is almost healed and I am so grateful. Thank you very Dr Lin. You're a jewel for San Leandro!

We are deeply grateful to San Leandro Senior Living for the exceptional care and support they…read moreprovided to our 95-year-old mother during her recovery from a serious femur fracture. From the executive director and management team to the caregivers, dining staff, housekeeping, and everyone we encountered, the compassion, professionalism, and attentiveness were consistently outstanding. The staff treated her with dignity, patience, and genuine warmth while encouraging her independence as she regained strength and confidence. The facility itself was clean, comfortable, and welcoming. Thanks in large part to their quality care and supportive environment, she was ultimately able to return home and resume independent living. Our entire family sincerely appreciates all they did for her. Don K.

Formally Pacifica Senior Living, still very disorganized billing, always something wrong.read more

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.