AMAZING! My Well…read morePump stopped working... They showed up with 30 minutes (good luck) and Dennis had a crew out an hour later to replace the entire system. The quote they gave me was fair and honest, especially considering another company gave me a higher quote claiming the pump was underground. Dennis assured me the pump was NOT underground, a very honest admission that saved me hundreds of dollars, if not more! After some problems were discovered in the install process, Dennis and Water Dr worked with me to make the unexpected costs more reasonable. He then sent me a detailed invoice that included a warranty, easing any concerns I might have about future issues. He was positive and helpful throughout, answered all my questions and never seemed annoyed, rushed or frustrated by a first-time well-owning homeowner. Best way I can explain is just Honest, Fast, Affordable and Respectful I will absolutely be using Dennis and Water Dr for all of my well, pump, filter and water needs moving forward.

Do not use them. We have had endless problems after trusting their work. It's caused us to spend…read morethousands of dollars redoing our well house.

Making our first appointment was very pleasant and Ted & Mary prepared the service appointment with…read morerequesting pics of our current system before he came to service it all. Came when he said he would. Price is fair. Nice People. Thank you, Gee and Lynda, Fairfield, CT

An example of customer service from Clean Water Man's office after us giving them regular business…read morefor 9 years. Now I know that the system he sold us is unreliable and he does not want to deal with it, so they are trying to get rid of us. Dear Meti: I understand your wife is upset because I was unable to change the quartz sleeve. She is accusing my office manager of not doing the correct steps in setting up the recent appointment and accusing me of overcharging for the recent service and at some previous visit(s) not testing the water to discover that the water is acidic. First, I will address the accusation that my office manager messed up the service by not scheduling a quartz sleeve change. This is not true, as it was scheduled and the problem came in the fact that I received the incorrect quartz sleeve from my supplier. You were there and saw that the sleeve was wrong. My office manager did everything correct and the incorrect sleeve was the problem. Second, there was no overcharge for the service call. If you keep your receipts you can look back and see that the most recent service needed more materials than the one previous to that. If you look closer, you will also notice that we charged you less for the UV bulb than the previous service due to our cost going down. You have water that has a variable pH and some years you use up the calcite in the neutralizer and some years you don't, because when the natural pH of the water rises prior to treatment, the neutralizer does not need to do as much work. And the last point in the previous paragraph leads to the final accusation of me not saying anything about the low pH (acidic water). I test your water every year, and the year that a low pH was detected, I converted your Birm filter into a neutralizer by removing some media and replacing it with calcite. The pH of your water varies, and as soon as the low pH was detected, I made a change to the system to compensate for it. I can not have customers calling my office and being uncivil towards those answering the phones. I am willing to meet with you and change the sleeve if I can get the correct one, and only charge you for the sleeve, but after this, I am in a position where I will no longer be able to service your water equipment. Please email me so I can set the time to do this work. Sincerely, Ted Mullen (Clean Water Man)

Our serviceman was excellent. He communicated his estimated arrival, was very personable. Completed…read morethe project in a timely manner; left the kitchen looking better than when he arrived. Not only would I highly recommend Chris, I will absolutely request him for any future plumbing issues I have at my home.

I have a GeoSpring Hybrid water heater. The fault code told me I needed a new lower heater element,…read moreGE sent me the part for free. I called Botticelli. They needed to do a diagnostic to determine that I needed a new lower heater element then they replaced it. Total bill from Botticelli: diagnostic: $69 replacement procedure: $212 total: $281 He was there for an hour.

My boiler needed to be replaced and I was referred by a friend to Bobby and his team. I got to give…read morethis guy credit. The old boiler was installed poorly and was shoved in a very tight room to begin with. He got the job done in a timely manor and answered all my questions about the new unit. Bobby, great guy. You can tell he is knowledgeable about his craft and puts care into his work. I'd definitely call him again and recommend him to any family or friends.

Drain Surgeon, Bobby, Diane and the whole team, are the absolute best! They've helped us with…read moreseveral projects, including renovation, systems upgrades and in several emergencies. We are so thankful to have their help and the prices are very fair (I come from the world of design and have worked with many plumbing companies). We will always rely on Drain Surgeon, as they are a Ridgefield area gem!

I must say that Ridgefield Plumbing and Heating has never failed to impress me with the…read moreprofessionalism they always display. Manny arrived yesterday to fix clogged drains as well as my dishwasher. His people skills are excellent, acknowledged that he had been here before, pleased to see me, and didn't yell at one of my dogs who wouldn't stop barking! Thank you, Margpie Baritz

As usual, the very best plumbers in Fairfield County. Everything was done professionally, perfectly…read moreand well beyond reasonable cost. John, the owner, came to review the project and provide an estimate. Kevin, the service technician moved a drainage pipe into the joist (in probably record time). Scheduling was fast and easy as well. I will always use Ridgefield Plumbing for all our plumbing needs. If you want the best, call them!

I needed my very old well pump to be repaired. It's been "repaired" a ton of times and it has…read morealways been sooo expensive. I called them and they returned my call promptly, arrived the next day. They replaced my gauge and cleaned the pressure switch and even replaced my water filter. They cost me a 1/3 of what the other companies charged me for this same service. I will never use anyone else but Tim's team! Thank you so much!

The work was done as requested but at an excessive cost. I would encourage you to get an estimate…read morebefore proceeding.

I cannot recommend Davis Plumbing & Heating highly enough! My parents recommended him years ago,…read moreand he has been our go-to ever since. He's consistently delivered top-notch work at a fair price, and I wouldn't think of calling anyone else. If you want quality, reliability, and a genuinely caring professional, look no further! Most recently, last weekend, when my pump alarm went off and needed urgent attention & my daughter's bathtub needed fixing, he immediately returned my call, which already speaks volumes about his reliability and commitment. As soon as the needed part arrived the next day, he was here, ready to fix everything swiftly and efficiently. Throughout the entire process, he calmly explained what was happening and how he'd resolve the issues, giving me total peace of mind. You cannot go wrong with Gary or his team at Davis Plumbing & Heating.

Arrived on time, wearing masks they removed and replaced my boiler and water heater with no…read moredifficulty at all. They left nothing out of place even going as far as sweeping the area. Will definitely be calling Davis plumbing and heating for my next plumbing projects

On a recent visit to my Grandma's house we noticed a few plumbing issues. There was a leaky valve,…read moreleaky shower knob and a toilet bowl that looked like it was going to fall off at any moment. Emilio Caruso came recommended by At Home in Greenwich. This is a program that helps seniors find quality help for project around their house. Emilio was quick to respond to our phone call, professional during the inspection and when he came back with the parts and tools to complete the job he did a fantastic job. Not only was the quality of work excellent but his first action was to repair instead of replace the issues. This ended up saving my Grandmother hundreds of dollars. Excellent service provider, fair pricing and professional to the point you would welcome them in your Grandma's house.

My wife and I lived 5 years in Old Greenwich CT. During that time we used Amelio of Caruso…read morePlumbing extensively. He was honest, hard working, responsive, and fair. My wife and I have moved to the West Coast. I wish we could find the same level of service and value as we received from Caruso Plumbing