Able to come out quickly to repair my bathroom faucet and replace a toilet. Good quality work,…read morereasonable price, and kind and considerate rep.

Sorry to post this as they may very well be great overall. This is more to do with their…read moreadvertised 24/7 emergency service. If you're going to make such a claim on your website, you should be available or at least contact the customer and let them know you're too busy to come out. I called twice (at least an hour apart) and I was assured of a callback. No one called back. Hours later, never a call or acknowledgement. So, just a heads up to look elsewhere for the 24/7 service they advertise. It sounds like they do a good job otherwise.

Aqua Flow upgraded my parents old oil tank, bathroom sink faucet and shower valve! All at a fair…read moreprice. He was efficient and professional. Aqua Flow will be our contact for all future plumbing and hvac projects!

From the owner: When it comes to Plumbing & HVAC in Connecticut we have you covered! Fully licensed and insured…read morewith 18+ years of experience in the industry. We take pride in our workmanship, attention to detail and response time. Inquire today with any projects or service you may have and we would be happy to assist!

I needed my very old well pump to be repaired. It's been "repaired" a ton of times and it has…read morealways been sooo expensive. I called them and they returned my call promptly, arrived the next day. They replaced my gauge and cleaned the pressure switch and even replaced my water filter. They cost me a 1/3 of what the other companies charged me for this same service. I will never use anyone else but Tim's team! Thank you so much!

The work was done as requested but at an excessive cost. I would encourage you to get an estimate…read morebefore proceeding.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Very good experience. I needed a heat pump water heater installed and Plumbtech responded extremely…read morequickly with the supply house / commercial unit I wanted (avoid the big box rheem units and get the pro-line supply house prestige units, they're higher quality), price was about what I expected and the actual installation was quality work which, at the end of the day, is really all that matters. All my water and dhw is copper and they ran the whole install in copper and Propress fittings. In a world filled with PEX I appreciate matching materials (and not interrupting my ground path). Ron was also great with some quick follow up questions and checked in proactively a while down the line. No hesitation in recommending for whatever project you might have.

We recently contacted Ron from Plumbtech, LLC, regarding replacing our old central AC system. He…read moredid an outstanding job of providing & explaining price point options to replace our system. His communication and follow up was excellent throughout the entire process. Along with Ron, his technicians Jeremy and Ethan were very thorough and professional in completing the installation on time as promised. Would highly recommend Plumbtech.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

I had Brett install a new hot water heater and a 30 gallon well tank. The well tank kept having the…read morerelease valve activate. He replaced the computer sensor and still didn't work properly. The computer system needed to be replaced. He advised that it would take several days for him to come back and install. There was no communication at all from that moment on after I paid him for his services already completed. He never returned my calls or texts. TOTALLY UNPROFESSIONAL. I had to hire someone else to fix the problem. I do not recommend him at all. Stay away

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

Absolutely recommend this company for any of your heating and plumbing needs .... Can't say enough…read morehow wonderful Chris and this company are , excellent work , great prices , friendly, highly recommend them 100 percent Terri Watkins BRAZIEL

Had them come to handle a toilet which was leaking, due to how the floor and flange were not lined…read moreup correctly when originally installed. They came and resolved the issue fairly quickly, were knowledgeable, fast, cleaned up after, and very reasonable with price. couldnt be happier.

Great, friendly service, quick and knowledgeable! Love that the problem was identified quickly and…read moresolved efficiently.

Rip Off! They charged me $1157 to remove a tiolet on the first floor and snake out a clog. I called…read morebecause my tenant had water backing up in one of the bathrooms. They showed up and also found flooding in the basement. I was led to believe that the charge of $1157 would fix both (I live in CA, so I wasn't there to see the paperwork to sign.) Then they sent another plumber who wanted to charge me $6500-$7500 to excavate to find the leak. THen a third person showed up to deal with the flood and wanted to charge me $3500 to clean it up. The first plumber said he would take video down the drain but never showed me anything and the person on the phone when I complained said they don't give the video out. Stay away from these folks. Also, they mentioned that I had a main water leak. I had the city come out and they tested the line and confirmed no main water leak.