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Caruso's Plumbing & Heating

4.4 (7 reviews)

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12 years ago

Needed a plumber fast and Anthony showed up, after hours. Quickly fixed my leak and did not charge an arm and a leg. Would recommend.

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Astacio Plumbing & Heating & Air Condition

Astacio Plumbing & Heating & Air Condition

2.4
(40 reviews)

Astachio Sila Heating and AC....Beware!…read more $2,600.00 Repair charger and a $50.00 part that only took 2 hours of labor. I called a manager there, Michael Bennett was unsympathetic after telling him even at $250.00 an hour it should have been under $600. He claims he needs to charge over $1.200.00 an hour, only because he got caught overcharging. I have called him back to discuss it further and he refuses to return my calls. This was dead of winter and no heat in the house. I have been with them 20+ years. Ever since Sila bought Astachio, they don't care about the little guy anymore, the single home owner. Stay Away

No, no, no! I awoke…read morethis AM with no hot water. Googled HVACs in my area and I recognized the name Astacio from vans around town. Called their number and I spoke with the AI. Annoyed, I had no choice and I desperately needed service because cold showers are no fun. The AI dutifully took all my info down, and even simulated the sound of typing whilst I answered "her" questions of what was going wrong. I secured an appointment for tomorrow. Score! Not so fast..... I then received a call at 3:15pm today from a human at Astacio who told me that the AI shouldn't have booked the appointment and the earliest available would be six days from today. And now that I'm getting this update at the end of the day, I'm out of time to call other vendors to scour for an earlier appointment. And she broke this news of her insubordinate AI to me AFTER 1) spending five minutes with me asking all sorts of detailed questions about my house, heater etc and 2) putting me on hold for five minutes. When she broke the news to me that I didn't in fact have an appointment, at least not one in the physical world, I asked her if she was insane.

Caruso's Plumbing & Heating - plumbing - Updated June 2026

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