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    D-Patrick Motoplex

    2.7 (41 reviews)
    Closed 9:00 am - 5:00 pm

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    Gina R.

    This is a review/response to the response they tried to throw under my review. Now what we are not going to do is clarify a situation that YOU were not apart of...okay. I know what happened with my tire, it's my car and I was driving. I stated the service department, Ashlyn to be exact said that if the tire came the following Monday without delay from the hurricane that the tire would be put on and would have my car back that day. If you're a customer somewhere and are told something will be done if it has come, do you not expect that it be done? I had to call to even verify if the tire came. Then was told it would be a day or two. That is unacceptable when there was no delay and I was told MONDAY. Do you agree? So therefore nothing to clarify with that situation to come back with an excuse to my review because it is true and you all know it. Another thing the ONLY reason I got a loaner was because I griped about it...when you buy a car and told you'll have a loaner when it's at Volkswagen because you got all the bells and whistles since it sounded good...yeah that was a lie. It was like pulling teeth, then lo and behold a loaner appears out of thin air. You all didn't "graciously" loan me a vehicle lol. It was like I had to complain about something to get the respect and service I deserve and paid for. Again with excuses I understand there are agreements...I have rented vehicles and have had loaners before. I have also worked at a dealership in the service area so I'm no dummy ;) please your silly excuses to make my review not reliable isn't working. As to the rental agreement that is not what was stated to me or how it was stated nor was I told UNTIL getting there that a credit card was needed. When I had already sent personal information over text. Why wasn't I told about this? That's my problem there needs to be better communication. Mentioned needed was license and insurance but what else was needed? A credit card which was not told to me up until the transaction. The fact you all cannot see the issue makes a whole lot of sense to me now on how the service department is not up to par or have any idea how to treat customers. Please if you're going to respond take accountability to the issues addressed instead of throwing out excuses to make yourselves look better when in fact you all were the problem, not me. Again this is why I have not and will not be back at the Evansville location. Your lack of compassion to my complaint even shows perfectly how you all feel and take criticism...not well.

    Every single day since I met Stephen, he has engaged in auto fraud, deception and much more, D-Patrick will answer for this. I can prove all
    Christopher D.

    We live in Georgia, and one day we found a good sale price being advertised from D-Patrick located in Indiana. So my wife and I contacted the used car sales of D-Patrick. Our salesman requested a $500 deposit, so we provided our Credit card number, and all information, and our salesman confirmed that our deposit will keep the vehicle from being sold to someone else. A very short time later, we agreed on a final purchase price. and we bought the car. So the deal was set in stone and past the point of no return, as both parties were now under official contract obligations. We even received messages from the dealership celebrating our successful purchase of the vehicle, and with celebration in his tone, he said that he arranged for Loyal Transportation to deliver our new purchase to us. Okay, so then I get a call from D-Patrick finance department, his name is Stephen Schweikarth, Stephen congratulated me on my purchase, and collected correct spelling of my name and address, and he said he hired a notary who is located in Georgia simply to notarize the invoice. Up to this point, everything was fine, and my family was super excited, my wife who is a military veteran cried tears of joy, we were so happy that we bought the exact car we were looking for. Later on, I noticed something wasn't normal, because I had requested to see my invoice, but Stephen wouldn't send it, i wondered why? I kept requesting to see my purchase invoice, including the payment amounts, and look it over. As the days passed, I wanted to see my paperwork, I asked to see it over and over, in total I requested to see the breakdown of my monthly payments 28 times, but to no avail. Stephen Schweikarth refused to let me see the payment break down, I found this to be a red flag, and so finally I had to figure it out on my own. I put $10,000 down on the purchase, and I calculated my payments, and I noticed my payments were $39.00 too much. So i called Stephen and asked about the price problem, Stephen told me he had added a $2,200.00 extended warranty on the sale. But I explained to Stephen that we hadn't discussed such a thing. I also told Stephen I was not interested in this huge warranty that we never even knew about. At that point Stephen became extremely high pressure for me to buy the warranty, and he said the warranties are how he makes his living, not car sales. I was still kind of reeling on how could he do such a thing, but then Stephen became more and more irate, I was severely intimidated, and some statements he made seemed to be threatening in nature. Later I sent him a message and said my wife and I cannot afford the huge warranty, I said I wanted to stick to our original deal, and I thanked him for his assistance, then after a few days, i finally got the price breakdown, and the huge extended warranty was still there, So I texted Stephen to send another price break down, but remove the warranty, because we never wanted that, never asked for that, we rejected the warranty, and we don't want to buy it. Absolutely shockingly, Stephen became absolutely furious that I wouldn't buy it, and he became hostile and then Stephen suddenly was severely irate, he was scaring us, and he was absolutely enraged, he was furious, then he said I cannot buy the vehicle without the warranty, and he unsold the car from my family. The problem was we already had bought it, we already got our financing completed, and I also got the cashiers check for my down payment. I cant even start to explain how hurt an disappointed my family was. I mean, this was just awful and I started to feel sick, how could this be? With my whole family crying, I told Stephen that I will buy the forced extended warranty. So, he then said I can buy the car but only if I buy the giant warranty. So that's what I did, and then Stephen sold me the vehicle again after he had just unsold it to me. My head was spinning, and the entire purchase was feeling dangerous, especially after intimidation, threats, and coercion had take place. I knew that what Stephen did was extremely illegal. I told Stephen that I would have been more comfortable if I had bought the warranty on my own. Later on, Stephen spoke to upper management and his constituents about the transaction, and apparently everyone was explaining to Stephen how incredibly illegal this kind of fraud is. So the in another whiplash outrage, Stephen said our family cannot buy the car at all. And now he was unselling us the car again. And its true I am not allowed to buy the car. Then Stephen began bombarding me, and saying the warranty played no part in his actions, and that Georgia was too far, he said the warranty had nothing to do with the breach of contract, and he went on and on trying to convince me that the warranty played no part - now obviously any human being with a brain between their ears can see what happened, Stephen engaged in auto fraud, deception, theft, lying, and just plain and simple criminal behavior. See below

    David W.

    I buy a lot of parts here. The guys are generally friendly. Sales people are always friendly. It's like they want you to buy something The guys in the service department are great. I've bounced ideas off them and they have given honest feedback.

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    Ask the Community - D-Patrick Motoplex

    Review Highlights - D-Patrick Motoplex

    I have always had my vehicles serviced at D-Patrick Mercedes.

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    Kenny Kent Toyota

    Kenny Kent Toyota

    3.0
    (54 reviews)

    Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

    They are trained to lie - which isn't news. but gd it's…read moreobnoxious and gross. Went for a regular oil change came out with 2 damaged skid plate sub-frame captive nuts (threads completely stripped out) Skid plate front came loose and was hanging under the truck when driving out of the parking lot - I just happened to hear it and stopped. Full story: After lots of back and forth they admitted to having a bucket they toss bolts into and just grab from - so not your own bolts, could be damaged, cross threaded cracked etc. They also have a quick change oil lane they push reg customers through if they get too busy which are not Toyota techs just off the street hires. The mgr tried to tell me "its a wear item" I called BS hard on that then he back tracked, and said theyd look at it again - and claime dit was just bad bolts.. so they used an impact to drive in different ones I stood and watched and could hear it spin, and the tech try to throttle the impact to act like it bottomed. I called that out and made him hand me the bolt .. it was destroyed again. go back to the mgr and he says they will look at it one more time. He said its fixed now, and i get a free oil change (for catching them in multiple lies essentially). I get it home and check ,and they just impacted a larger bolt into it completely destroying what threads were left, as soo as I took it out it wouldn't go back in. fkn clown shoes. over priced half a55ed services

    Hyundai of Evansville

    Hyundai of Evansville

    2.9
    (34 reviews)

    An Out-of-State Purchase Done Perfectly -- Ask for Matt and Luke…read more Buying a used car sight-unseen from across the country is one of those things that sounds like a great way to get burned. The horror stories are real -- cars that look nothing like the photos, hidden mechanical issues glossed over in the listing, bait-and-switch pricing when you show up, and last-minute fees magically appearing at the signing table. I knew all of this going in. I did it anyway, and I'm genuinely glad I did. I found a used car at Hyundai of Evansville and worked with Matt and Luke from start to finish. From the very first conversation, these guys were different. No pressure, no games, no manufactured urgency. We negotiated the price honestly and efficiently over the phone -- they were straightforward, reasonable, and never made me feel like I was being managed. All the paperwork was handled ahead of time so there were no surprises waiting for me when I arrived. I flew in specifically to pick up the car. Matt and Luke walked me through the vehicle thoroughly, answered every question, and had me on the road in about 10 minutes. Everything was exactly as represented -- not a single thing had been hidden, minimized, or oversold. The whole experience was cleaner and easier than buying a car locally has ever been for me. If you're hesitant about buying long-distance, let this review be your sign. Hyundai of Evansville -- and specifically Matt and Luke -- are the real deal. They earned my trust before I ever stepped off the plane, and they delivered on every bit of it. I'd do it again without hesitation.

    Always a great experience! Greeted with a smile, never a long wait to be attended to! My Hyundai…read moreservice team are knowledgeable, and very honest! It's a very clean establishment and the coffee is great too! I've been working with this dealership and service team for about 15 years now.

    Neuhoff Auto Sales

    Neuhoff Auto Sales

    1.0
    (1 review)

    Wish I can leave a minus.Our experience will be posted on dealerrater, realcartips, consumer…read moreaffairs, charger, yelp, cars, cardealerreviews and others. Jeremy White, sold my husband a 2002 Chevy Silverado for $9k (paid cash). This truck was a lemon!. The truck was barely used by my husband during his one week in Indiana. The truck was driven to Austin, Texas four months later. We had no need to for the truck and decided to sell it. We had to sell it for less than half because the bottom had extensive rust along with other issues my husband was lied about. My husband wanted to give Jeremy White the opportunity to do the right thing and buy it back even if it was for less, but Jeremy ignored my husband messages. When I got a hold of him and expressed how disappointed I was with the truck he was extremely rude to me on the phone and called my husband after to complaint. Jeremy claimed that Neuhoff does not use Kbb to price their vehicles yet, you go to the dealership website and it is advertised. When you sell a lemon to a client and don't even have the decency to return phone calls and man up to your crap, you need to be expose. Such a rip off!

    From the owner: Neuhoff Auto Sales is founded on trust, integrity, and respect. We are proud to offer these values…read morein our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

    Kenny Kent Chevrolet

    Kenny Kent Chevrolet

    2.2
    (40 reviews)

    We purchased a brand new 2025 Chevrolet Equinox from Kenny Kent Chevrolet on February 3, 2026. The…read morevery night we purchased the vehicle, the OnStar system would not connect. The salesperson attempted to activate it before we left the dealership and could not get it to work. We were told to contact OnStar support once we got home, which we did multiple times without resolution. We even drove the vehicle back to the dealership on a Saturday (an hour and a half away) to try to resolve the issue, but nothing was fixed. That same night after returning home, the vehicle battery died and had to be jump started. On March 2 the vehicle was taken to another dealership for service and it has now been out of our possession for weeks with no diagnosis or timeline for repair. We have also been completely without transportation during this time. We currently have an open case with GM Customer Assistance and have filed a complaint with the Better Business Bureau. We are simply hoping dealership management or Chevrolet corporate can help get this situation resolved as quickly as possible.

    Had an excellent experience buying a 2024 Chevy Blazer EV at this dealership…read more I strongly recommend Paul Beggs for sales and Zachary Grable for financing. Their pricing was more competitive than any other Chevy dealer in the Midwest that I researched and their financing APR was lower than offered at my credit union. The vehicle was fully charged and newly detailed on my arrival.

    Expressway Dodge Chrysler Jeep Ram

    Expressway Dodge Chrysler Jeep Ram

    2.5
    (39 reviews)

    was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

    Had a Chrysler Fiat vehicle towed over the weekend for my son (a University student in the area) to…read morethis facility as it is listed as a Chrysler service center. Receive a call this morning stating that they don't work on Chrysler Fiat products. It's a simple break line replacement but they don't have mechanics that can warrant the work so they refuse to do it. On top of having to pay another 85.00 tow bill to relocate it to another facility, when I mentioned I would complain to Chrysler corporation, Josh the "manager" condescendingly asked if I needed the complaint number. No empathy shown and when I asked why they are listed on their own website as a Chrysler service center they only offered excuses. Avoid this dealership and service department!

    Kenny Kent Scion

    Kenny Kent Scion

    1.0
    (1 review)

    Talked to John Torres about buy in 2015 fusion. Told him I was coming from Owensboro so I wanted to…read morego ahead and see if we could make a deal before I drove all the way down. We made a deal for $12,000. He knew I was coming but the morning I got there he told me he sold the car the night before. Then tried to sell me a more expensive car that just happened to be parked right out front. I was more mad I spent $100 on a rental car because I planned on dropping it off and driving the car back. When I asked him why he let me drive all the way there and didn't bother texting me he sold the car, he lied and said he called and left a voice mail. I knew this was a lie and I called him out on it. The owner, if he really was the owner, came out and tried to help him sell his lie. They said they record every call in and out and could play me the recording. I said okay. They kept trying to sell me more expensive cars and after awhile I asked them if they found the recording and of course they said they couldn't find it. They then said they would send me a check for the $100 I was out on a rental car but I still haven't seen it. Also John sent me a text just before 6 p.m. the night before saying they'd be open 9-6 the next day. By the time he sent that text the car was already sold and he knew it. Everybody knows cars salesmen are lying con men, but the ones at Kenny Kent give the rest an even worse name. Whether you buy a car from them or not just be careful, they will say anything to get you to buy and after that they couldn't care less about you.

    D-Patrick Motoplex - car_dealers - Updated June 2026

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