Airn provided A#1, white glove service all the way through the sale. He was Out of this World…read moreknowledgeable and accommodating and what he didn't know he found out immediately. Great follow through, great attention to detail, extremely fair in negotiation, honored his word, remembered everything and had beautiful manners to boot. Car is gorgeous and was hand delivered (a dealer courtesy for anyone w/ in 200 miles) to me for my birthday! The buying experience does not get better than this. I was a little scared before I began the process to buy this 2025 dream. Had no idea it would such a fun experience thanks to Airn, --and Ryan, who also helped with finances and Damian who supervised everything in the wings.

They had my car 2 months fixing it from and accident. I get it back and the electrical thing having…read moreto do with the backup camera the radio navigation none of that works. This is the 2nd time I have had trouble with them. All I can say is don't buy a Volkswagen from D Patrick.

I find it very odd that negative rating on here are from California????? I satisfied with my…read morepurchases

I originally put in a very nice review and oh how things have changed. My bank flagged my loan for…read morenot only discrepancies/hidden fees but also for FRAUD. Turns out there are a VARIETY of cases in the past and currently going through court for this and management in prison for this as well. This is still a real ongoing concnern at this time. Fun fact: this company has more complaints/issues than EVERY ford dealership combined in Indiana alone. Town and Country Ford; number 1 for fraud!

Joe has repeatedly gone above and beyond my expectations of great service. I have a used 4Runner…read moreand frankly am not terribly knowledgable about what repairs are necessary. First, Joe recommended only the most critical repairs and gave me a tentative timeline of when other repairs may be needed. I'd be driving across the country and he made sure I was traveling in a safe vehicle. When I arrived out west in the scorching heat, my engine light went on. I took it to the local Scottsdale dealer on Camelback and they gave me a long list of critical repairs over $3500! They made it sound like my car would drop out from under me if I didn't have the repairs done. I called Joe. He disagreed with the assessment and spoke directly with the Scottsdale dealer. He is amazing. I took the car to a very reputable repair shop that my cousin has worked with for years, IMM Auto in Tempe. Cost for the actual critical repairs, plus a repair that would be needed by next summer, under $1000. My 4Runner is running great! I wish there was a Kenny Kent in every city that I could go to. I trust not only Joe Fredrich, but also the Kenny Kent dealership.

Purchased new Highlander in 2020…read more I have brought it in for service at every due date and completed all service recommendations. At 82,000 miles I am told that I need a $700 brake rotar replacement. The pads show indication of normal wear, I was told rotars can't be turned due to 'damage'. No indication of brake trouble in any of their phony reports. They would not stand behind their own documentation, which was bogus as they showed my break pads thickening over time instead of showing wear. I should only have had to pay for brake pad replacement if they did an honest job. They caused the damage by taking money for phony inspections. They lied to my face and blamed it on my driving habits. I am 68 and have never locked up the brakes in the 6 years of ownership. They are not trustworthy and refuse to own their mistakes. I will drive to the next closet dealer for maintenance. Go some where else!

An Out-of-State Purchase Done Perfectly -- Ask for Matt and Luke…read more Buying a used car sight-unseen from across the country is one of those things that sounds like a great way to get burned. The horror stories are real -- cars that look nothing like the photos, hidden mechanical issues glossed over in the listing, bait-and-switch pricing when you show up, and last-minute fees magically appearing at the signing table. I knew all of this going in. I did it anyway, and I'm genuinely glad I did. I found a used car at Hyundai of Evansville and worked with Matt and Luke from start to finish. From the very first conversation, these guys were different. No pressure, no games, no manufactured urgency. We negotiated the price honestly and efficiently over the phone -- they were straightforward, reasonable, and never made me feel like I was being managed. All the paperwork was handled ahead of time so there were no surprises waiting for me when I arrived. I flew in specifically to pick up the car. Matt and Luke walked me through the vehicle thoroughly, answered every question, and had me on the road in about 10 minutes. Everything was exactly as represented -- not a single thing had been hidden, minimized, or oversold. The whole experience was cleaner and easier than buying a car locally has ever been for me. If you're hesitant about buying long-distance, let this review be your sign. Hyundai of Evansville -- and specifically Matt and Luke -- are the real deal. They earned my trust before I ever stepped off the plane, and they delivered on every bit of it. I'd do it again without hesitation.

I bought a 2018 Hyundai Tuscon used and had it a month before the 1st engine blew. The 2nd engine…read moreonly lasted 85k miles before it went out. I would highly recommend not buying a Hyundai. There is a reason for the warranty they give you, because the engines don't last. They didn't even try to keep me as a client by offering a deal on a new car to make up for the disaster that was their Tuscon. My Totota's consistently get 300,000 miles and last 20+ years. Save yourself a lot of headaches and buy a Toyota.

Wish I can leave a minus.Our experience will be posted on dealerrater, realcartips, consumer…read moreaffairs, charger, yelp, cars, cardealerreviews and others. Jeremy White, sold my husband a 2002 Chevy Silverado for $9k (paid cash). This truck was a lemon!. The truck was barely used by my husband during his one week in Indiana. The truck was driven to Austin, Texas four months later. We had no need to for the truck and decided to sell it. We had to sell it for less than half because the bottom had extensive rust along with other issues my husband was lied about. My husband wanted to give Jeremy White the opportunity to do the right thing and buy it back even if it was for less, but Jeremy ignored my husband messages. When I got a hold of him and expressed how disappointed I was with the truck he was extremely rude to me on the phone and called my husband after to complaint. Jeremy claimed that Neuhoff does not use Kbb to price their vehicles yet, you go to the dealership website and it is advertised. When you sell a lemon to a client and don't even have the decency to return phone calls and man up to your crap, you need to be expose. Such a rip off!

From the owner: Neuhoff Auto Sales is founded on trust, integrity, and respect. We are proud to offer these values…read morein our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

I've been a loyal Kenny Kent buyer since 2014. I had the pleasure of working with Brandon Skaggs on…read moreThursday and Friday to Lease my new Equinox. He was so affable and wonderful to work with! I super appreciated that he walked me through all of the new features I was not familiar with. The process was quick, the finance dept was awesome and yet again, I will keep being a loyal Chevy person in the future.

We purchased a brand new 2025 Chevrolet Equinox from Kenny Kent Chevrolet on February 3, 2026. The…read morevery night we purchased the vehicle, the OnStar system would not connect. The salesperson attempted to activate it before we left the dealership and could not get it to work. We were told to contact OnStar support once we got home, which we did multiple times without resolution. We even drove the vehicle back to the dealership on a Saturday (an hour and a half away) to try to resolve the issue, but nothing was fixed. That same night after returning home, the vehicle battery died and had to be jump started. On March 2 the vehicle was taken to another dealership for service and it has now been out of our possession for weeks with no diagnosis or timeline for repair. We have also been completely without transportation during this time. We currently have an open case with GM Customer Assistance and have filed a complaint with the Better Business Bureau. We are simply hoping dealership management or Chevrolet corporate can help get this situation resolved as quickly as possible.

Took my 2015 Ram 1500 in to get a grinding noise on the front end diagnosed, they told me the CV…read moreaxles and a differential needed we're bad and needed replaced they quoted price of $5,500. Took it to a different shop turns out it was the right front wheel bearing was bad and cost $475 to replace!! I've been taking my truck out there for years to get service and repairs but they just lost my business

was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

I had my 2006 Lexus LX470 detailed at this dealership. They did an awesome job and I would…read moredefinitely recommend them. Reasonable cost ($159.99) and did the inside, outside, under carriage and even the engine compartment! My SUV looked like it rolled off the showroom floor.

My mom bought a Ford escape not even 2 months ago and the car has a bad positive cable they have it…read moretaped up the car out of nowhere looses all connection so you have wiggle the positive cable to reconnect it does it all the time took it back to them and mechanic said make sure I shut my door all the way . What kind of bs mechanic they know what's wrong a d sold it that way . Is this a case of lemon law because I'm pursuing a lawyer in the next couple of days. Evansville indiana

Loved our salesman. Very polite & was a treat to be around. Not sure about a deal of sorts. No…read morecomment.

Their customer service could use a little improvement. As somone with not great credit but with…read morevehicles and credit cars in my name you'd think that would be enough. Guess not was told to do a pre-approval to see where numbers would sit etc so I did that and then they told me oh, well your score is such and such we can't help even with a substantial downpayment. Would not have reached out if inwouod have know id get this type of service.