As a super-anxious mom of a hyperactive German Shepherd puppy, I was incredibly nervous about…read morebringing Ghost in for his first bath and grooming experience. I explained to the team beforehand that he can be very reactive around other dogs, and from the moment we arrived, everyone was so kind, understanding, patient, and compassionate. Leaving him and walking away was not easy for me, but the team kept me updated and reassured me about how well he was doing. That communication made such a difference and helped me feel confident that he was in good hands. When I came back to pick him up, Ghost was a happy little boy--and it was obvious that everyone had completely fallen in love with him! Seeing how comfortable and happy he was was honestly the best reassurance I could have asked for. What meant the most to me was how personable everyone was and how genuinely they understood my perspective as a dog mom. They never made me feel like I was being overly anxious; instead, they listened, reassured me, and treated both Ghost and me with so much kindness. Ghost had such a positive first experience, and I couldn't be happier. Because of this experience, I'm now bringing all three of my dogs back for their own spa days going forward! I highly recommend Diana's Wet N' Wild Dog Wash to any dog parent looking for people who truly care about making their dogs feel safe, comfortable, and loved.

Diana's Wet N Wild Dog Wash is hands down the most amazing grooming experience I've ever had…read more I brought my dog in for a self-wash, but his nails also desperately needed trimming. He's a 140 lb mastiff and usually needs sedation at the vet because of his size, strength, and anxiety -- most people are honestly scared of him. I was so surprised (in the best way) when Diana and her crew immediately offered to do his nail trim. I even asked, "Are you sure?" and they said, "Absolutely." His nails were starting to curve, which was completely my fault, but they handled him with such ease and confidence. They weren't scared of him at all, even when he was freaking out. They also offered a full cleaning with all the works, and I'm beyond pleased with the outcome. Everyone was so sweet, personable, and professional, and they made the entire experience stress-free. I'm SO happy I no longer need to take him to the vet and sedate him just for a nail trim. They're going to save me so much time and money. I couldn't recommend Diana's Wet N Wild Dog Wash more!

Worst cat groomer I've ever experienced. My cat needed her nails trimmed and there were two large…read moredogs roaming in the front of the store, my cat was very agitated by the loud barking. The owner roughly handled my cat and carried her by the nape of her neck. Never completed the-nail cutting, cat was difficult because of the presence of the dogs. She was asked to cut the hair under tail and it seems the stomach was cut???? The dogs should not be in the same appointment as a cat. My daughter asked her to stop hurting the cat and the owner asked my daughter to get out of the store and take her cat. So rude and unprofessional. my cat is still traumatized.

My husband and I have been taking our dogs to Nichole for years. She has always done a great job…read morefor us. Never had a complaint. We even trusted her with our girls while we went away on vacation. I will always recommend Nichole, she's great and loves animals.

We have a vocal, yet sweet Aussie who was in dire need of a grooming. She was perfectly groomed…read morefor spring, smells amazing, and the staff could not have been better with her. would highly recommend!

I made an appointment in person at the store with the owner. My dog and I arrived at our…read moreappointment time and was told they couldn't help me until the owner was back. They suggested I leave and come back in a few minutes, because the head groomer/owner was moving her car. I waited 30 minutes, checked in twice, and was told the owner was still moving her car each time. they offered no solutions. They said I should just come back. This was now the third time I was told to leave. Thank you for wasting 45 minutes of my day. I left with my dog and I'm going to a bigger competitor. so much for trying to give businesses locally. Poor form and quite inconsiderate.

Casey is phenomenal! She was here at the precise time we arranged. Casey's skill is equaled by her…read moresweet disposition which put my pet at ease. I was extremely impressed by Casey's personable and warm manner. She interacted lovingly with Munchkin. My pup was a mess! Casey patiently bathed, clipped and snipped. I heartily recommend Casey ! You won't be disappointed. These Before and After pix say it all.

I found Casey on Yelp and she was available to groom my dog Abby within a few days. She was prompt,…read moreprofessional and understood the grooming needs of a bulldog. She did a great job on Abby in just an hour and her rates were better than the local groomer. I would definitely recommend Casey and will be calling her again! Both convenient and thorough.

Super friendly and always do an amazing job with my two shih tzus and leave them looking so neat…read moreand cleaned up! Tried a lot of different groomers and they are by far the best, 10/10 recommend.

Nice owners, lacks care and attention to the cut. our dog…read morehad nails that were uncut, lots of tufts of hair that were clearly missed during the grooming process. And the paws were not cut/shaved, so he slips and slides all over the place when he shouldn't. Whoever cut his hair was in a rush, or was not very skillful. We will not bring our dog back again. On the plus side, the dog returned ok, so if you're just looking for a place where you dog will return alive and get (most) of his haircut, go for it!

This is disturbing and I am including graphic pictures for those who are sensitive but I need to…read morebecause my husband and I are in disbelief, anguished over this... I wanted to share this because I know as a loving fur parent you would want to know. ALERT for all pet parents- Do not use Pleasantville Pet Inc. grooming services. On 6/28 we had our 3 dogs visit and the worst pet parent nightmare occurred. The groomers do not know what they are doing! My male Havanese's ears were shaven down so low that he suffered clipper burns and needed vet attention. His cut was shameful and not to his breed. My Maltese-bischon and female pure-bred Havanese was also given a hacked cut- not to breed standards. They charged us top dollar and we paid 300$ including a tip. This story gets worse as to what happened to my sweet sweet female pure-bred Havanese! They sliced her tail down to the bone and she needed TAIL AMPUTATION surgery today. Essentially she has lost two inches off her tail! She suffered unnecessarily that day because the owner and the female groomer (Wilson and Rosa) dismissed it as simply small "accident" a "nick" when they were trimming her tail. What is so disheartening and disgraceful is that they were not forthcoming or HONEST about sharing what was truly done. The way we discovered it was that my dog immediately came running to me from the back room with BLOOD streaking down her back. The owner looks up from his cell and say matter of factly-dismissing it with his hand, 'oh ...that's just a nick from when the were trimming her tail". Cruel and dismissive! I asked the woman for more details and I could not get a straight answer! In fact, the woman never admitted to what she really had done at that moment, never informing me knowing the gravity of the injury (Again-we had just spoken on the phone prior to arriving to store) and they NEVER offered to take her to ER Vet or anything. THEY PLACED TWO BAND-AIDS on her tail!! My husband and I feel like fools for taking what they said at face value. WE PAID and just left wanting to take our dogs out of there. When we took our sweet fur baby to the vet, to their astonishment and disdain it was revealed she was SLICED DOWN TO THE BONE. We did go back and confronted the woman groomer. The owner didn't even offer to speak to me nor did offer a full refund at that time. The woman groomer did admit using a "blade". I told her that since she had the knowledge of what she had used she must have known, she should have told me immediately and taken my dog to the vet or informed me so that I would have. Such negligence and incompetence...this is not best practice and if she would have reported this my dog would at least have had a better chance at healing. These two weeks my Havanese was running a fever and has had two different antibiotics as they had to start aggressively treating the infection she required frequent check-ups, every 2-3 days to see how she was healing and to change her dressing. On top of this pain meds were needed. My dog is so sweet she does not whimper or complain, she just sat there by my feet looking sad. She is an innocent! My poor baby suffered in pain for that day unnecessarily, because unbeknown to us of what was really done to her. This establishment is not operating accordingly to law and is not reputable. They claim they do not have insurance (violation of law that passed in 2015 regulating grooming businesses to safeguard for these reasons because animals are being disfigured and killed). The Westchester department of Health states they have a license, however the groomers need to be certified, trained (none on display); They should be taking documentation of vaccinations (did not even ask although I did produce copies) they needed to have taken my dog to the vet immediately (They did not act or suggest option) and they should have submitted a report of the injury -they have not...All this leads to this conclusion they are not reputable and sorry to say may be in it only for the $$$. They did not give us a refund of our money. Many in Pleasantville and neighboring areas use them and I want to share the terrible experience because of the tragic circumstance my poor dog has had to experience TAIL AMPUTATION. Please share! SO FUR PARENTS BEWARE.

I hate to write a bad review. I myself am a health professional and know how damaging a negative…read morecomment can be, and that many are erroneous. But I must write this, in order to protect the community of dogs and owners This establishment"groomed" my 7 year old Cavapoo and took a chunk of fur and some skin while doing so. They called me back in to suggest that the injury had already been there! And, there were other nicks that did not draw blood or leave marks. I don't know what to complain about first--their carelessness and harmfulness or their dishonesty. DO NOT HAVE YOUR DOG GROOMED HERE.

We brought our 2 Australian Labradoodle in for a grooming and unfortunately, we were really…read moredisappointed with the result. The haircut was uneven and didn't follow the instructions we clearly gave at drop-off. We asked for a simple trim, but parts were cut way too short while others were left long and scruffy. It looked rushed and careless. It's frustrating to pay for a service that didn't come close to what we asked for. We won't be coming back.

Been using this pet groomer for a couple years now and I'm always satisfied! Workers are amazing…read morewith the dogs and the haircuts are always spot on!

My Mini Dachshund was groomed in an hour at a very reasonable price. I would recommend.read more

Finally I found a groomer who listens and gave me exactly what I asked for. I couldn't be happier…read more We just moved into the area and was looking for a new place . I Tried L**cky Pa*s in Brewster first time around and they shaved my dog completely to the bone .I asked for a specific cut and when I picked my dog up they said we shaved because he was matted . The owner was so unprofessional unapologetic and blamed me for there mistake!