Absolutely fantastic care. They kept me updated on my Dogs status the whole time he was there and…read morehelped me find the most effective way to treat him with out spending extra cost. They even sent photos of him so I could see how he was doing. Really wonderful organization.

This place is a disaster. Brought in my cat at 7:30pm for a uti. It is now almost 11:30pm…read more They took the cat at 8. We then did not see or hear from a soul for two hours. Finally vet came out to explain urine results and we agreed the cat should get an antibiotic injection. That was an hour ago and we have not heard or seen a soul about anything since. Have no idea what's going on. Why it takes an hour for an injection. There's barely anyone else here and anyone who has come in has left already with their pets long ago. Sitting here 4 hours with one 3 minute talk with a vet. The most uncaring vet facility I have EVER been to. Truly unbelievable. Would never come back here.

Been here a few times before. On March 21st, my dog fell down a flight of steps. I told him to the…read moreER hoping he didn't break anything. Met Dr. Kelly Kasica & staff. She was extremely professional and examined Terri throughly. We were in & out within about 1 hour, 20 minutes. I'm sure the fact that I got there at 9am on a Saturday also helped. But Dr. Kelly & staff was great. Thank you!

I came here with my pet pigeon who became lethargic within a weak. I've been to many different…read moreemergency vets and I was always sold a "pipe dream" or given false hope; or sent back home with a sick animal that was going to pass anyways after paying a large bill being promised they would make it. It was so different when I came here. Unfortunately, it was not the outcome I wanted - but the doctor (whose name begins with an M I believe, I'm sorry - I'm so bad with names!) informed me we can do all these procedures, but in the end my pigeon Lola was too far gone. It was the most humane thing to let her go. I really felt like I got all my questions answered, the doctors/vets/workers were so empathetic and kind to answer all my questions. If your animal is in an emergency, and you want the honest truth, and honest help from people who care about animals - come here. Even though I ultimately experienced a devastating loss, these people really helped me when I needed it most. They also offer pet funerary services which was nice as well. Thank you so much.

We've been to MedVet three times in 5 years. All positive experiences. The personnel were friendly…read moreand helpful. Wait times were reasonable. The vet was very communicative as well as the vet tech and front desk person. I know that there is a chronic shortage of vets out there, and I deeply appreciate the work that the staff at MedVet does.

I had to rush my 2 mini Schnauzer puppies to MedVet this evening. They had chewed an Iris bulb…read morewhich is highly toxic. I called MedVet, spoke to Denise who immediately spoke to Dr Daniel Bryant. I was told to bring my pups in immediately. Denise checked us in and within a few mins Dr Bryant came to talk to me. He and a wonderful tech took Henry to induce vomiting. Then they took Maggie for the same. The staff at MedVet is very caring, very professional. I know my pups are in good hands, well taken care of when they're at MedVet. Thank you Denise, Dr Bryant and the entire MedVet team .

I have had to use them twice now for two carts, brothers, about a year and a half apart. They are…read moregreat, I love that they are 24 hour. They are kind and compassionate. No complaints. Here's something to consider. When Oreo was euthanized I took him here and requested a private cremation, paw clay print and fur, all included in the price. Jeter passed away at home so it was a private cremation only. I ordered the paw clay print too. The new thing was I had to call Final Gift (https://www.finalgift.com/) the following morning and tell them that I wanted his fur. When I called Final Gift told me it would cost $25 to get me some fur. Seriously? The amount you give for $25? Had I know this prior I would have cut all the hair I wanted for free. They get you through their grief. I gave this feedback to both Final Gift and the hospital, it's only right that people know this before hand so they can make the decision. So cut your pet's hair before you bring him in to the animal hospital if you don't want to pay this.

We had the most delightful experience at Katonah Bedford VCA! To codify the visit as such says a…read morelot, given that we'd schlepped there regarding an unresolved, terribly worrisome medical issue (recurrent ear infections causing vestibular issues) experienced by my otherwise purrfect, sweet, ebullient albeit occasional douchebag of miracle of a cat, Faunti (little Lord Fauntleroy, AKA Homeslice). We drove from Brooklyn to see DR. TIM CHAN, THE DERMATOLOGIST, because the excellent ER vet we saw at VERG, the best ER in Brooklyn, recommended him (he was a resident at Tufts when she was a grad student there). Hot tip: Dr. Chan is newish to the practice so at present you can get in with this brilliant, research-oriented yet utterly humanistic, thorough AF, compassionate, personable dermatologist much quicker than you can at NYC specialist clinics like Blue Pearl (obviously if you're local, even better!). It took us an hour and 15 minutes to get to VCA from Park Slope, Brooklyn (it would taken us an hour to get to the Upper East Side after parking so it's not that much of a further schlep after all). After going to Dr. Chan, I wouldn't feel comfortable going to anyone else for my animal's dermatological care (who knew that veterinary derms were ear specialists)? We'd been through the wringer when we got to VCA. Three generalist vet appointments and two ER visits and I felt nothing was resolved prior to the visit. Initially, there had been just a clear discharge and some head shaking but when the ear infection recurred, our little bunny of a pussycat was suffering from vestibular issues (extreme dizziness causing constant falls, bugged out eyes, and a head tilt) and the ER doc at VERG had strongly recommended we visit Dr Chan given that every time he went off an antibiotic, he'd immediately become symptomatic again. Dr. Chan went over pros and cons of different treatment options. He detailed the condition of Faunti's ears so throughly. He used a video otoscope to examine Faunti's ears. Generalists don't have this equipment and they were repeatedly unable to detect the state of one of Faunti's eardrums (whether it was in tact or completely ruptured) and Chan was able to determine its condition (if the eardrum is ruptured, ear cleaning at home isn't possible) and to get more literal insight into what was informing the recurrences. Chan has a delightful bedside manner and he conveys things cogently and intelligibly to dumbasses like myself. He knew so much about the anatomy of the ear of course and took into account every last variable of the backstory to make his recommendations. I was so so impressed by this doctor! I kind of wish he also practiced general veterinary medicine cause I'd schlep up to VCA for my little strudel's general vet care. A great thing about VCA is that they have an on-site CT scan should one be needed. I'd discovered that not every dermatologist I was considering had a CT scan on-site. If they don't, the animal has to go under anesthesia twice at two separate facilities should a CT scan and then a deep ear flush be warranted. VCA is a one-stop shop, as they have all diagnostic radiological equipment on-site. The nursing/vet tech, and front desk staff at the practice are absurdly wonderful. The place is also spotless. Shout out to Adriana and Kristina (nursing/vet techs) who are GEMS. They made our elderly cat feel like he was the belle of the ball, even while he was undergoing a fairly uncomfortable ear-cleaning. By the end, I felt hurt and embarrassed that Faunti didn't seem to want to stop hugging Kristina in order to go home with us! I'm like, "Bitch, make it seem like you love us as much as we love you!" But seriously, Adriana did a very comprehensive intake with us (sorry I babbled, you were so patient and asked such great questions) and was so gentle with Faunti. Kristina gave us great pointers on how to best dose, clean ears, and clip nails at home. VCA manages your expectations regarding billing (they send you an estimate, which includes a high and low of what you can expect to pay) and I was not shamed when I asked if there was a less expensive treatment option. Regarding cost, I didn't feel like anything was tacked on to pad the bill (and I have felt that way at times at other veterinary offices). What we were charged was totally fair if not on the low end of what I was expecting to pay given the quality of care and Chan's technical capabilities. We also have a very detailed estimate of what the next possible procedure will cost if Faunti suffers another recurrence. We've been in a two and half month nightmare with this situation and we finally found someone who could guide the ship to safer waters and for that we are infinitely grateful! Sorry for this dreadfully boring and meandering review if you read this far. I think it's safe to say I'm a fangirl of this doctor and his practice.

What an incredible group of people!…read more My dog is susceptible to pneumonia and when he had a wet cough on a Sunday, I knew it couldn't wait for his primary vet on Monday. In the past we went ton other emergency vets and unfortunately it was always a long wait, you were away from your dog the entire time, and they wouldn't release your dog to you until after you paid. VEG is different than all those places. We were seen immediately and while they do have an open concept ER, they gave us a private room just in case. The nurse (Diana) and the vet (Dr. Schwartz) were all incredible. They took such good care of our dog and us! They allow you to be with your pet during X-rays which I found amazing. No paying first then waiting for your pet to be discharged. You're as hands on as you're comfortable being. Amazing place.

What is there to say besides don't trust this place with your pet, your time or your money…read more To say we had a negative experience would at this point be an understatement. The behavior this practice has exhibited has been avoidant, evasive and disappointing. I called distressed after my dog was having complications healing from surgery after a lipoma removal. We arrived on a busy Sunday and were taken at the end of a triage. During our time there I voiced to MULTIPLE techs that my dog was bleeding through his gauze. 2/3 responses were a deadpan stare and the words "ok". It took 3 times of me asking/ pleading for someone to listen to me. Even then I was armed with loose gauze and a wee wee pad. When we were finally seen I was so relieved i let this all fall away. I was so happy my pet was taken care of I went home following their orders and protocol. The next day I realized all the sutures at the site had fallen out and we were back at square one after spending hundreds of dollars. Naturally I was upset and placed a call to the location. I was placed on an infinite hold 3 times with no answer until i called from my friend's phone to which they picked up immediately. I have been calling every day since Monday with not a single person giving me a call back or without any financial compensation for the negligent job they did. I have given them since Monday to give me a call back and fix this. I've called every day without a call back. So if you don't care about your pets or spending unnecessary money this is the place for you!

Never I repeat never entrust your dogs care to total vegetables. Incapable and total idiotic raving…read morelunatics. I basically had to explain everything to them myself. Complete imbeciles and self righteous pompous asses. The service was horrific. My dog was ill and they completely neglected him and turned the other cheek. I can't even begin to describe how terrible and nasty they are. Truly the worst vets on Long Island. I repeat the worst!!!!! I waited 2 hours for absolutely nothing. No help from them just simply whatever. Please take your hard earned money elsewhere. These people will take advantage and rob yoy blind. I will probably press charges after this kind of Lowsy treatment. This was traumatic for my dog and myself. Entrusted his care to childish morons. They knew and comprehended less than a 4 year old. Total embarrassment. Please spare yourself the time and aggravation. Simply just go elsewhere. Veg er say they are the best. Clearly they have no clue. I asked for assistance and simply got aggravated. Pathetic! I would never take a pet or any animal there. Horrible.

I brought my bulldog in during an emergency situation. The team immediately jumped into action…read morebefore I even could get the words out. Peaches was there for over 8 hours as the team worked on her. They were so kind, so knowledgeable, and empathetic. Jolene never left her side, the level of care and attention she showed us and Peach makes me cry. Ash, Dr Healy, and every other person we interacted with are truly guardian angels. I don't even have the words to describe my appreciation for being able to take peaches home. I give my highest recommendation for someone who is looking for a team of experts during a time of need for our furry family members.

We found an injured baby rabbit on our patio - the neighbors cat had bitten it and it was bleeding…read more We called many organizations and rehabbers in CT and NY but only got machines as it was after hours. A rehabber from NY got back to us and recommended VEG. They immediately took the baby in and began working on it and promised to call rehabbers to take it once it was cleared to leave. They were very gentle and you could tell they really cared. I am happy to know they are there and highly recommend them

It is wonderful to have a place to go late at night when an emergency arises, and this place was…read moregreat. The facility is super clean, and staff was compassionate and professional. Unfortunately, my dog was diagnosed with a heart murmur which I was unaware of, so they did not feel comfortable giving her the sedation she needed to take proper X-rays of a possible hip or lower back injury, which was a bit concerning. We did have a long wait, but to be fair, it was a rough night there and there were pets there with more significant injuries, so I appreciated their prioritizing them. They were able to administer pain meds though, which helped my dog feel much more comfortable overnight until I get her in to see her regular vet the following day. The bill was a bit high for just a preliminary evaluation, a basic cbc, and one shot of pain killer but it was worth having some peace of mind that my dog was seen and in far less discomfort overnight. I would definitely go back if I needed to, as the care she received was prudent and they were honest with me about their concerns about the risk of sedation for my particular dog.

Dr. Carmichael is an exceptional veterinarian. From the moment we met, he was patient,…read morecompassionate, and truly took the time to listen to all of my concerns. He explained everything clearly, never rushed the appointment, and offered several treatment options, making sure I felt informed and comfortable every step of the way. What impressed me most was his gentle approach with my dog, Kuba. I'm still in awe that Kuba allowed Dr. Carmichael to examine him so thoroughly. That level of trust says everything about the kindness and calmness Dr. Carmichael brings to his patients. His insight also helped us realize that Kuba's poor appetite might not be related solely to his dental issues. I'm grateful that Dr. Carmichael looked beyond the obvious and encouraged us to consider other possible causes. Dr. Carmichael is not only an outstanding veterinarian but also a genuinely compassionate human being. His expertise, patience, and empathy are truly exceptional. We are so grateful for his care and highly recommend him to anyone looking for a veterinarian who treats both pets and their families with kindness and respect.

We brought our dog here for an emergency visit, and it was my first experience at a pet emergency…read morehospital. Unfortunately, I was surprised by how cold and uncaring the staff seemed. The focus felt more on collecting payment than providing reassurance or clear communication. We left with very few answers but a very large bill. We were told to follow up with a cardiologist, yet their own specialty team didn't have an available appointment for another three weeks. Their suggestion was to come back through the emergency department and hope the cardiology team happened to be there that day. Considering the emergency exam and associated emergency visit fees iis close to $1,000 before any diagnostics or treatment are even started, that's simply not a realistic option for many pet owners. I understand that emergency veterinary care is expensive, but the lack of compassion and communication made an already stressful situation even more disheartening. It's heartbreaking that the cost of caring for a beloved pet can be so astronomical, especially when you're left with more questions than answers. I will seek treatment elsewhere, if needed, in the future.

They were marvelous, and fixed our kitty. No wait, reasonable for an emergency service, and kind…read morestaff.

I am deeply disturbed by the dishonest billing practices and dismissive customer service at VCA…read moreFlannery Animal Hospital. During our visit, the vet explicitly advised me that blood work was necessary to properly diagnose my pet. I was given a financial estimate that included this blood work, which I explicitly agreed to and authorized. At discharge, I was charged the full amount of that estimate. Because no one discussed the lab findings with me, I assumed the results were still pending and that I needed to call back. When I called for the results, I was shocked to be told that the blood work was never actually performed. To make matters worse, the staff insultingly claimed that I had "declined" the service--which makes absolutely no sense given that I paid for it based on the required care outlined by their own vet. When I tried to address this blatant error, the front desk staff was incredibly condescending and dismissive, giving off a "deal with it" attitude. Charging a pet owner for diagnostic procedures that were never performed--and then shifting the blame onto the client--is entirely unacceptable. Check your receipts carefully if you bring your animals here.

When I first got my dog I took her to the gucci groomers and I found out through them she was…read morepregnant and they did an amazing job. Their prices are great. The mom and son are kind and I Am grateful to them for how inform they are about animal. I felt as I was in the vet/ groomers because they knew so much about my dog pedigree and they help me be a better dog owner. I will not go anywhere else they are the best. I give them 5 stars...

I am so happy that Chris is back! I feel 100 percent confident in leaving my pups with him, knowing…read morethey'll be groomed professionally but also get loving care. I've been going to Guchi's for over ten years and never had a single problem, not one. I highly recommend.