Owner is a class act…read more I didn't have a great first experience, but because of the response when that was shared, it's clear you can count on this business to try again and stand by commendable quality and service standards. Services come with a 100% 7 day guarantee and they stand by it.

I started seeing Mary before her current space and worked with her as my go to nail technician for…read moreabout a year and half: Pros: was very flexible and accommodating to my schedule for a while, took on my ideas for nails and always made them look super nice, quality of work was amazing, my nails were always handled carefully and looked great even after removal of the Gel-X. Con: Needs better communication/conflict resolution skills. We had a long standing relationship where I explained I couldn't leave work till 5, which was her last appointment time. SHE came up with the idea that she would set the time for 5 but I could show up between 5:15-5:30 because she blocked enough time out of me, which would allow me to get to her. This was our understanding for over year and half. Towards the end of this year and half relationship, over a two month period, I was in there 5 times for weddings/events. This was a lot of money, and not once did she tell me this arrangement was no longer working. We'd text each other when I was on my way to let her know or when SHE was running late with other clients before me. No big deal. When I arrived the last time (as normal), no "hello" or greeting, I was immediately told I was "disrespectful and rude with her time" and proceeded to argue and make baseless accusations against me. I told her I was never aware this wasn't working with her and had she told me the last time I was in (two weeks prior) we could figure out a new arrangement. I have not been back since because this was so out of line and unacceptable for a long standing client to be treated this way (especially when the time slot was her idea).

First time I went for pedicure wasn't happy . All the side of my toe nails weren't painted. That…read morewas $50. 2nd time for a manicure from the man there and it looked great but wasn't happy when I asked for acrylic with nail polish . I even picked and gave him my color . Then HE went and chose a gel color he thought sorta matched and charged me for gel. It's been a week and my nails are all chipped even with gel . Not happy. Definitely will not go back

Yvonne gave me an AMAZING pedicure!…read more I was way overdue for a pedicure. Some of my toenails tend to be ingrown, and I normally get them done every three weeks. Well, they were about five weeks overdue, so you can imagine what kind of shape they were in. Yvonne worked on them gently and diligently for close to an hour, getting them back into shape. (Fortunately, I keep my calluses under control every time I take a shower, so she did not have to do any scraping.) The hot towel and massage were a blessing. Lovely application of my nail polish, and an all-around wonderful experience. I will be back.

I called ahead and they could take me in 1/2 hour for a pedicure, which was perfect! Helen did a…read moregreat job and fixed a big toe that I had botched (after a tech at a different salon had neglected to deal with my nail that grows inward and I had tried to fix it myself--a BAD idea!). Anyway, Helen was super, and the shop was clean. A note: I came in on a Tuesday late afternoon, and the shop was busy. Nine techs! Well run. Huge selection of polish. Would have been nice if they offered bottled water.

The male owner is a dick! He talks to women like shit but is super friendly and chill with the men…read more Moms do not send your kids without you or an attentive adult. He's rude simply bc he has a business and customers decide to call or show up for services they provide! The other techs are pretty awesome.

9/2/23 First time using Queen Kat Nail Studio. Kat does beautiful work! Gave her an idea of what I…read morewanted and she did an awesome job! Will definitely be a repeat customer!

they over charged me 15 bucks for a gel pedicure by charging me for removal of gel polish , removal…read moreof dead skin & French tip , YET my mother and sister and law were never charged for gel polish removal nor dead skin removal! This place is absolutely disgusting & refused to give me my money back after being confronted.

Do not go here!! I get this color at home and never had this issue I had to tell her how to do my…read morenails and they still came out terrible while she talked crap in her language. It took her 2hrs just for a fill and she tried to say it's because I wanted several layers which isn't the issue. The French tip is uneven and my other hand looks just as worse. She barely wanted to file them square then said "now you want square" when she never asked what shaped I assumed she would do square like how I came in. Disgusting behavior and terrible service. They didn't try to fix them any better and didn't offer any discount.

I waited about an hour for my services after being sat at the pedicure pool. I then explicitly…read moreasked for my toes to not be cut. They were cut anyways and now I have a raging infection.

UPDATE - DO NOT GO HERE. I was telling someone else about my experience and they said the owner…read morewas arrested twice for sexual assault on a customer. Original post - Do you like torture? If so, this may be the place for you! First, their 3 year old daughter was running around (she was cute - but I *thought* I would come here to relax!). They had a kids show on a loop full blast - think made up songs to the tune of Farmer in the Dell, Baby Shark, and Ring Around the Rosy. OVER and OVER and OVER... it was like some sort of military torture device! Now for the nails... my pedicurist was a man and he was so ROUGH. He grabbed skin next to my nails and pulled (like pulling a hangnail). I actually yelled!!! My nail beds were bloody, so he poured alcohol on them with no warning. Yelped again! His massage was so rough, it was definitely not relaxing, as I was wincing in pain. Finally, the torture was over (at least the pedicure - not the kiddie music torture). I went to a different man for my manicure. Once again - super rough... and SLOW. A manicure with just polish (not even gel) took an hour - all while that stupid kid show was playing on repeat! He cut my cuticles back so far, they bled too. So, all in all, I left with a headache, bloody fingers and bloody toes! Today my big toes are swollen and hurt, and blood is crusted next to the nails. I'm out of town and so worried they will get infected for my party this weekend. Avoid this place at all cost!! By the way, the salon was dirty. I should have left as soon as he pulled the first skin from my nail and saw the dust and dirt on surfaces and mold in the water feature. . What was I thinking!!???

They do a great job, but on the high end $$. I've only had mani & pedi's here, so not sure about…read moretheir nail sets. It's a nice, relaxed place; I enjoy the ambiance.

From the owner: Locally-Operated, Locally-Owned…read more Products: Body Lotion, Body Oils, Flip Flops, Hair Clips, Hand Care Products, Hand Lotion, Jewelry, Nail Care Products, Nail Polish, Sunglasses, Travel Bags, Vegan Skin Care Products Services: Callous Treatments, Foot Massages, Foot Scrubs, Hot Stone Pedicures, Manicures, Nail Trims, Pedicures, Spa, Gel Manicures, Spa Manicures, Spa Pedicures, Builder Gel, Nail Extensions, Gel Polish Removal, French Tips, Custom Nails, Nail Designs, Collagen Treatments Brands: Apres Gel-X, Aprés Nail, Creative Nail Design (CND), Gel-X, Hempz, Kitsch, Lotus and Luna, SPARITUAL, Voesh Locations Facts: Located next to Raven’s Nest Coffee House

I've been going to nuway for at least 10 years. They always have a talented person cutting my…read morehair, and the prices are good. The staff are always friendly, and many people stop by just to say hello and chat with them. Overall a very friendly and comfortable place to be.

My husband has gone to this salon for the last three years. The last time he got his hair cut…read morethere, the stylist asked him if he was senile! My husband is 75 years old and not senile. He forgot her name. That happens. When he asked her name, her reply, "are you senile?" As we get older, those kinds of comments hurt. My husband called the owner to tell her what happened and said he expected an apology from the stylist or he wouldn't come back. Nothing! Nada! They can't even make an apology. Anyone over 60 don't go there because their stylist might insult you too!