they over charged me 15 bucks for a gel pedicure by charging me for removal of gel polish , removal of dead skin & French tip , YET my mother and sister and law were never charged for gel polish removal nor dead skin removal! This place is absolutely disgusting & refused to give me my money back after being confronted. read more

Do not go here!! I get this color at home and never had this issue I had to tell her how to do my nails and they still came out terrible while she talked crap in her language. It took her 2hrs just for a fill and she tried to say it's because I wanted several layers which isn't the issue. The French tip is uneven and my other hand looks just as worse. She barely wanted to file them square then said "now you want square" when she never asked what shaped I assumed she would do square like how I came in. Disgusting behavior and terrible service. They didn't try to fix them any better and didn't offer any discount. read more

Pro Nails - Nail Salons Near Me - Culpeper, Virginia

They have been great to me and my stepmom! They do an awesome job on doing designs and i just love it there!

very unprofessional! goes really fast and work is really sloppy ! was very disrespectful to my kids ! nails only lasted three days

I have had long nails since I was 16 years old. I get gel on top. I decided to try dip a few weeks ago and they added a bottom "clear layer". The clear layer started to peel with the dip powder so I went in for a fill. The man tried to put super glue on my real nails. When I explained to him that I didn't want super glue, he got upset and passed me to another girl. I sat with cold acetone for almost 20 minutes and the girl went to take the clear coating off and chipped my nails off, dented my nail base and messed up my cuticle. I informed the manager/owner and she laughed in my face and said I didn't have any nails to begin with. Unprofessional; condescending and not good at dip or gel. I had to cut my nails all the way down and will have to cut them down again as the white bruises to my nails grow off. What a mess! read more

Pro Nails - My chipped nails and the white bruised nails - Nail Salons Near Me - Culpeper, Virginia

If I could give NEGATIVE stars, I would. These are some very racist people who treat POC like crap. Doesn't listen to us when we tell them WTF we want. This dude had the audacity to "SHUSH" ME. So, I told him to never ever shush me again. He told me to play on my phone and let him work And the very immature 29 yr old female receptionist-- that walks around with her nose in the air-- like her sh*t doesn't stink, presses my buttons. She is really disrespectful and cuts me off when I tried telling her what the guy did. I'm never coming back. There is a NOTICABLE difference in he they treat POC vs non-POC. Their work is also crappy and they're lazy. It was an obvious language barrier so I pulled up a translator app in order to communicate with him and make sure he knew what I wanted bc he was relying on the receptionist to be his interpreter. So, I typed that I would like him to give me red french tip and to replace the acrylic that's on each big toe (My toenails won't grow due to an Endocrine medical condition--but it's getting treated), and he read it, then got upset and said, "I do know tiny bit English. Talk English." I said, "Oh, I'm sorry. I didn't mean to offend you. I was just trying to meet you where you're at and also noticed you relying on 'her' to interpret what I'm saying to you." Then he proceeds to polish my entire nail instead of FRENCH TIP. read more

Pro Nails - The end result of my pedicure with what was supposed to be, "Red French Tip" pedicure. They didn't even apply a top coat. - Nail Salons Near Me - Culpeper, Virginia

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This was my first visit to this salon and I will not be back. I made an appointment on a Saturday knowing that it is a busy day. Hence why I made an appointment, but I still waited 30 minutes for my pedicure which was performed by 3 different people and no acknowledgement by the staff for the wait or the constant staff rotation. My nails are unevenly painted and look like I did them myself. Never again! read more

Pro Nails - Nail Salons Near Me - Culpeper, Virginia

Service was good price was better... not my usual quality of work but definitely a good place to go in a bind take off, full set and eyebrows only $80 .. not bad read more

Awful customer service! I usually get my nails done in Northern VA but I deceived to go somewhere in my hometown. This is what I got from Pro Nails...My nails were done horrible. French nails were crooked, I have hair and air bubbles in my nails. They were shaped horrible. I went back and told them I was unpleased and wanted to know if I could get them fixed or a refund and the man or owner was so disrespectful. He told me that's good work and they won't do anything. In addition, he had the worst attitude. He told me that's how they do French nails. I told him so this is not how you treat your customers with bad customer service. Never have I had horrible nails like this. What a waste of my money. Back to Northern Va I go for better nails and customer service. read more

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Not a good experience! My nails are not shaped properly. It was expensive and I don't like my nails! ‍ read more

Pro Nails - Nail Salons Near Me - Culpeper, Virginia

I would give Pro Nails in Culpeper Virginia a negative star rating if available. I was seated at the #8 seat with a gentleman. He cut two of my fingers. After the first two coats of polish, he said he was done, the polish was not even, and caked. None of my nails came out looking anything the same. For $50 dollars I expected better service. I was traveling and did not do my research. I believe he used super glue to attach the nails. Very rude shop, and you can not understand a word they say. He was upset he didn't get a tip, but when my fingers bleed, no way will you be rewarded for such poor service. read more

Went in for a pedicure and it was the worst pedicure I have ever received. My big toe is infected and in pain.

I came in at 12pm on a Sunday. They had 2 people getting pedicures and one person getting a manicure. They asked if I could wait 10-15 minutes. Ofcourse I'm not in a rush so I did. I got sat in my chair at 1:07. Thats an hour and 7 minutes later. Which would've been fine if they weren't rude after. I was in a fine mood. Even after waiting. He came over to me and said "uhm what do you want". I said a pedicure and he shrugged his shoulders. So I sat back down. Then said go sit in seat six- so I did and got comfy and decided I'd forget and enjoy myself and get comfortable. Well: I took my shoes off (haven't gotten a pedicure in awhile so they're misshaped and not painted- also I work out so the bottom of my feet are rough. He laughed at me. He laughed. Does that seem like an appropriate response to you? After that he starts and says... do you wanna get them cut down ... all while laughing and then looks at the bottom and huffs and puffs like he doesn't wanna do it. He huffed and puffed for the entire session. Acted like I was the biggest inconvenience. By the end of my pedicure I was CUT 4 times, embarrassed and disgusted. I didn't know I was gonna Be such an inconvenience to your salon today and I'm disgusted. Never goin back. read more

I love this place. It's not overpriced, it's clean and the employees are so kind. Tim did my nails with care and precision.

I'll preface this by saying this rating is just for eyebrow waxing and the customer service I received during my visit. I can't speak on any other services they offer, or any other employees. I visited Pro Nails this past Saturday, 7/22. I arrived at 6:30 after calling ahead and letting them know I'd be coming. When I arrived, the owner (manager?) told me he'd left already. They close at 7PM so I figured it was my own fault for waiting, and left the store. The manager came out and told me he'd forgotten he actually did have someone who could do my brows. I was skeptical, as the lady he said would be doing my brows was literally in the middle of giving someone a pedicure, but he took over her work and she led me to the waxing room. I got her name from the receptionist at the end. Please, do not support the employee named Sue. You'll see why: Issue #1 I did not see her wash her hands from when she got up from her client to beginning my service. Gross. I was getting a bad feeling already. Issue #2 Then, I laid down and asked her to apply some baby powder to my brows as my skin can be sensitive. I got an "Okay" from her, and nothing. Clearly she didn't understand me. At this point, I was already beginning to write the Yelp review in my head. Not every place does this, but I should mention she also didn't disinfect or wipe down the area she was about to wax. These two things would have certainly helped her later on doing a better job of waxing my brows, but I digress. Issue #3 She didn't wear gloves. So no hand washing, and no gloves? Gross. Issue #4 She didn't check the heat of the wax on her wrist, as one is meant to. She could have burnt me. Issue #5 BIG. ISSUE. She double dipped her wax sticks MULTIPLE TIMES. And if she did it to me, she probably did it to other people. So there are random people's skin flakes and bacteria floating around all day in wax that's moist and heated--a prime environment to proliferate bacteria. Fantastic. Disgusting. Issue #6 Because she didn't clean the skin or put powder down, the wax had trouble sticking to all the hairs she was trying to wax, so she did a really inefficient job. Had to go in many times with tweezers. She of course got frustrated by this (anyone having to pluck dozens of hairs would be), but she was also doing a pretty bad job of cleaning my brows so I kept pressing her to continue cleaning them. And no, my brows never arrived at a GOOD place. At point point, she literally CLICKED HER TONGUE AT ME when I pointed out the plethora of remaining hairs she should have gotten. I'm sorry, I thought I was paying someone to do a job. Instead, she clicked her tongue at me (you're 10 inches away from my face, do you not think I'd hear that?) and then said something under her breath in her native tongue in a cleaaaarly complaining tone. Awful experience. Awful customer service. If I wasn't in a hurry to go somewhere, I would have stopped and brought this up to the manager right then and there. I paid my $10 and left fuming. The entire experience took 30 whole minutes. This would be reasonable for threading, but 30 minutes for just an eyebrow wax is, from my personal experience, very excessive. I've had other sessions finish easily within 10-15 minutes. Wasted my time, wasted my money, and I got attitude for asking her (politely, mind you) to do her job properly. And my brows don't even look good. I had to spend time at home tweezing them to fix them. Certainly never giving this store my money again, and will caution all my friends to do similarly. read more

Today I went to get a full set and although the shape is exactly what I wanted, he kept cutting me then blamed it on me sayin I was not relaxed enough and was extremely rude! I am in a cosmetology class and know the rules and regulations to be followed after drawing blood and none of those were followed. I will surely be complaining and calling Richmond! Do not go here! read more

Pro Nails - Nail Salons Near Me - Culpeper, Virginia

I would give a negative review if I could! They destroyed my nails using a drill to remove the gel and dip! They also did not use clean tools! Are the people even licensed. read more

Today was my first day going to Pro Nails in Culpeper. I have been to several different nail salons in and out of Culpeper before Pro Nails and they did not disappoint at all whatsoever. I told them what I wanted and got exactly that. Exceptional customer service and well done communication and skillful workers. I had a great time there. I would absolutely recommend. read more

Got a gel manicure, within 24 hours it started chipping. By day three it had completely peeled off. Total waste.

I went to this place for the third time on August 7th, 2020 because I was satisfied with the two previous pedicures I got. The man that did the pedicure was just ok. He applied the nail polish which, from my seated vantage point, looked fine. I asked for a design on my big toes because my girlfriend was getting a design and I thought it would be fun. The woman that did my friends design was speaking in their language to the man and she was also giggling. He painted some curved lines on my toes that looked like my 4 year old granddaughter drew! I just wanted to get out of there so I could go home and paint over the terrible polish application and the ridiculous design. When we got to my friend's house, she told me the woman that did her design told her the man that did mine didn't know how to do designs but still allowed him to do it! So childish! I went back to have it fixed which could have been avoided had that woman behaved professionally! I'll NEVER go back! read more

My daughter got a pedicure here. However, the polish starting coming off on one toenail, then another a bit later. It clearly wasn't curing like it was suppose to. Went back to have it fixed and they were actually quite rude about it. I go to nail salons enough to know what is normal and not normal. Instead of recognizing the polish was cheap or that they didn't wait enough time between layers, or put it on too thick..the guy actually told me "you messed it up"- twice, with a rude disposition. I would not recommend. read more

This place is okay Tubs are not very deep. My technician was okay a bit rough did a good job.

I came here today for a fill and a pedicure. They were busy, so I wasn't worried about the wait. Pedicure time came and the lady was rough. Toes shouldn't hurt after a pedicure. The tech that I had was very nice, but some of the other ones were really rude and snobby. Quality is okay, but customer service will be the reason why I don't come back. read more

Tina and Tracy are simply amazing!! Tracy always carries out my insane nail designs! Tina spoils my daughter rotten and makes her feel like she's the center of attention! read more

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Got my nails done here and my nails look like I got them done a month ago. The person doing my nails wasn't friendly and he was really unprofessional. He was constantly stopping to watch the tv or looking at his phone. Everyone else I saw getting their nails done got them lotioned and their cuticles looked great. Never going back here again read more

Went to get a manicure and I was very well surprised Tina was super nice and did a great job! I highly recommend her if you go here!

Jenny does my nails. She always does a great job. I like my nails very natural. I'm not easy on my nails but They never break off or chip. My daughter sees the gentleman in there and she loves him. They always remember us they are so great. read more

Talented folks here do a fine job - facility itself is underventilated and the chemical odor can be so intense I ended up with a bad headache and my eyes were burning. read more

Had a pedicure today.... feet feel and look Amazing... Great salon , very clean and very friendly..

this place stinks (literally). Employees do not present themselves professionally, and they all smell like cigarettes. The guy that did my nails was dressed really sloppily and reeked of cig smoke. He was also very rough on me and hurt one of my fingers. Very poor customer service too, he made me feel like I was the problem not him (when he hurt me and also when I requested he fix one of my nails). I was completely grossed out by this place and will never be going back. read more

So, about a year ago - this place was gross! I came back recently and this place was completely different. Clean and so pretty! They also have a cool pedicure menu where you can choose your type of pedicure pampering! The nail tech Kevin there is hilarious, and he did my full set. But everyone in general there is nice. read more

My grandma and I went here to get pedicures for a vacation and the staff was rude, but they got our nails done quickly so we sat for 20 minutes under the dryer, payed, tipped, and then left. After walking around a couple hours later, the paint was coming off on 5 of my toes. It was chipped and falling off completely, and I had literally just been walking around. My grandma's were totally fine so we figured maybe it was the polish, it was a brand we hadn't seen before. We went back in to see if they'd fix it and they said they would, we asked them if they thought it was the polish and if we should just change it to the same one my grandma had since hers wasn't chipping and falling off. The man immediately started yelling at us, making a huge scene in the shop. He yelled that I must have messed it up, and that we could not come in and say anything else. We were appalled by how rude he was, making a scene in a shop full of people when we had simply asked him if they ever had problems with the brand because neither my grandma nor I have never had an issue like that. If you like your polish to stay on and like friendly people, this is NOT the place for you. read more