I got 1:1 behavioral training for my anxious chihuahua mix Roxie. I had tried so many things on my own and was so frustrated and our vet at Sacramento Animal Hospital recommended Daack Pack. We've worked with Taylan for a few months and she's trained us ... and our dog! She's friendly, and was so patient with me and navigating all of my questions and concerns about my dog's behavior. I highly recommend Taylan and Daack Pack! Inclusive businesses are very important to me, and our shared values make me so glad I've supported this small business. read more

Daack Pack Dog Training - Pet Training Near Me - Sacramento, California

We learned about Daack pack through the SniffSpot app. We were able to take our pack of 4 for a 30 min visit and they had a blast. What a neat idea for a safe and fun space for your pups to enjoy. The retail area had super cute items. The facility is clean and the staff are friendly. They're working on adding grooming to their services. We will absolutely revisit in the future. read more

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WOW! I can't say enough about Allison and her staff. They obviously love dogs and people. My dogs and I were treated with the utmost care. Allison is fabulous and has so much knowledge. I can't even think of going anywhere else. Thank you Daack Pack! read more

Daack Pack Dog Training - Dutch and Liz. - Pet Training Near Me - Sacramento, California

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$2,203 Paid - Same-Day Cancellations for 6 Months - No Refund Provided - BBB Complaint Filed I paid this business $2,203 total across multiple training packages between April-October 2025. In my experience, they cancelled sessions repeatedly with same-day and last-minute notice over 6+ months. CANCELLATIONS I EXPERIENCED: July 26: Called same morning to cancel our 10 AM appointment. Email confirmation received at 10:21 AM - 21 minutes after our scheduled start time August 8: Day-before cancellation. Email stated cancellation was "for the safety and comfort of Kona" September 13: The trainer told me she was unprepared for the session. In my opinion, the session did not provide the value I paid for November 7: Same-day cancellation with less than 8 hours notice. Voicemail stated trainer needed "a little bit of time to recover from something that happened earlier in the week" WE GAVE THEM ANOTHER CHANCE: Before purchasing the final package, my wife and I spoke with the owner about these cancellations. The owner stated she had experienced serious health issues and apologized. Based on this conversation, we decided to give them another chance and paid $630 for a 4-session package on October 28, 2025. FINAL PACKAGE: We received one session from that $630 package before the November 7 cancellation described above. REFUND REQUEST: November 10: I requested a $630 refund for the undelivered sessions November 11: Staff cited "non-refundable policy" November 18: I sent a written request for $630 refund with deadline of 5 PM November 19, stating any response other than refund confirmation would be considered a refusal November 18: Owner responded. Her email stated "unmet expectations can cause really challenging feelings" and included her attorney on CC. She referenced "legally protected sick-day" - I'm not her employer, I'm a customer who paid for services - and requested I "setup a meeting" to "collaborate on equitable solution" November 19, 5 PM: Deadline passed with no refund provided DIFFERENT STANDARDS: Their service agreement states 72-hour cancellation notice requirement. The one time we needed to reschedule (our baby and childcare provider were both sick), we provided 54 hours notice via email. Owner's response email stated: "That's why we made an exception for your own rescheduling needs despite it not being a medical emergency." MY EXPERIENCE: In my opinion, this was the most unprofessional business experience I've had. When you consider the $2,203 total we paid for 12 sessions, it cost us over $180 per session - I expected far better organization and accountability at that price point. BBB COMPLAINT: I filed a complaint with the Better Business Bureau on November 19, 2025 regarding this matter. I will update this review after the BBB complaint process is concluded. DOCUMENTATION: I have retained all payment receipts, email correspondence, voicemail records, and service agreements related to these transactions. READ THE OTHER REVIEWS: Multiple customers on both Google and Yelp describe strikingly similar experiences - repeated cancellations blamed on health issues (including anaphylaxis mentioned by other reviewers), refund requests denied, being asked to "meet" instead of receiving resolution, and the same patterns of last-minute cancellations. In my view, this is not an isolated incident. The consistency across multiple independent customer reviews spanning multiple years suggests (in my opinion) a systematic business practice rather than unfortunate coincidence. This was my experience. I gave them multiple opportunities to make it right. read more

Everyone at Daack Pack is great with dogs, and my puppy is learning so much. She was a real wild child when we started and her manners are progressing nicely! The Hay Room is her favorite place, running around and playing Queen of the Hill. Shannon is my puppy's favorite person and she looks forward to training every week. read more

Daack Pack Dog Training - Pet Training Near Me - Sacramento, California

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If I could give them a negative number I would. We were a family in crisis as our dog had bitten 6 people and all Betsy wanted to talk about was our proper use of their employees' pronouns. There is a time and place for discussions about pronouns not when your dog had just bitten your handicapped son 10 minutes before their orientation call. Betsy couldn't deviate from their standard script to tell us how they could help with our dog. Very disappointed in their service as we really do need help with our dog. I emailed with the owner Allison Daack and all she did was reiterate how important the proper use of pronouns was in dealing with their staff. I reported them to my Vet Clinic and said they are going to look into the matter as they feel we were treated disrespectably as they see what our need with our dog is. Our vet clinic said they would probably stop referring people to DAACK as their unprofessional treatment of us was disheartening as we are still a family in crisis and may have to euthanize our dog. It was unfortunate that Betsy at DAACK could not recognize our distress even though I informed her of our situation. She was only interested in sticking to her standard script to make sure their employees were not triggered by us using the improper pronouns towards them. Buyer beware of working with this company if you are in crisis mode regarding help for your dog read more

I love this team. They have really helped my dog get to a better place after a not qualfied trainer ghosted us and much bad info. Through them, I can help my dog have a better quality of life. I am so thankful for the Daack Pack! read more

Daack Pack Dog Training - Zelda a mixed breed dog - Pet Training Near Me - Sacramento, California

We adopted our dog Banjo from a Korean Meat farm in 2017. He's always been a very sweet dog, but struggled with strangers and touch (for obvious reasons!). We worked with the Daack Pack to help get Banjo more comfortable in preparation for a sitter to come and watch him for our destination wedding. The change in him has been night and day. We recently had a sitter come and do a test run (a sitter recommended by Daack Pack, who is awesome!) and within one day he was already curled up on the bed with the sitter! The Daack Pack have been wonderful trainers and a huge help to us in the time we worked together. I would strongly recommend them to anyone who needs help training their dogs! read more

It's been a while since we used their services but I would highly recommend them to anyone needing some help with their dogs. They were very solution oriented and really helped to personalize the training to our needs. This definitely helped reduce the stress in our house. read more

Overpriced and underwhelming. Ask about cancellation fees and exactly who will be showing up. My experience with this business was poor communication, not as promised and if you question them, your dog and you now become the issue. read more

By the end of my interactions with this group I was left feeling traumatized they gaslit us through emails Then I read another review where the owner Allison did the same thing with another client. Any complaints and you get browbeat. Also the rules about cancellation did not apply to them only to us. When we posted a one star review they continued to portray themselves as innocent and Allison continued to traumatize us with her incessant rants. This is a very expensive trainer with sub par communication and ethics. I have never in my life been treated so poorly by an organization. read more

In May we got an Australian Shepard puppy. Though this was my fourth Aussi, this puppy was more vocal (excessive barking) and reactive than any of my other Aussies. After the Daak Pack evaluation, we understood our puppy's behaviors and they developed a training program that addressed his issues. The training program empowered me to manage his issues and the confidence to expose him to many different scenario. With their help, he is turning out to be the " best dog ever"! The Daak Pack communications were excellent and they were always available to answer my questions and concerns. I highly recommend their services. read more

Their consultation appointment is $300+. Then their one on one sessions are $150 each. They DO NOT allow for rescheduling of an appointment for ANY REASON, so if you book an appointment you better cross your fingers you don't get sick or have a conflict arise, because there goes your $150 for the session. And with winter flu, cold and COVID cases on the rise, this is a very inflexible and self centric business practice. And no, a virtual session does not cut it, if I'm sick I want to be resting. I've spent THOUSANDS OF DOLLARS to not even have worked on loose leash walking or dog socialization because they want to take things EXTREMELY SLOW. The last 3 sessions have reviewed the SAME THING. If you try to express dissatisfaction with their approach they make you feel like a horrible person and pet owner, and recommend REHOMING a very loved and well behaved dog because you aren't doing it THEIR way, as frequent, or to their liking. Most sessions are spent talking and doing remedial work as opposed to getting the dog training in areas you want work on. I've felt uncomfortable with this company's unprofessional and condescending way of communicating with me when I try to express concerns. They pressure to book more appointments, "The dog needs more frequent sessions"...to work on the same things!!! I've tried to be patient and kept working with them to see if things would improve, but I am not satisfied as a consumer and feel I am not getting the most of my money from their high pressure for more frequent sessions and their repetition of same things reviewed for several sessions in a row. YouTube might be a better option - it's FREE and flooded with different training approaches. I'd say do your research and be very upfront about tasks you want to achieve. Do not let them take the reigns and do what they want, because you'll be "inch worming" with them for YEARS. I did not look forward to working with them, but I purchased a package of sessions. Would have been more economical to just have the puppy board and trained before you get it...you'd end up spending way less for basic behaviors. Lesson Learned! read more

Daack Pack has been the best thing we have done for training our dog. We have been so thankful for the empathic, research informed and professional training support that daack pack has provided. The communication has always been timely and professional. Truly can't recommend them enough. read more

Allison is fantastic. Kind, knowledgeable and responsive. She was even able to help during the pandemic. Highly recommend.

It's difficult to find the words to express how grateful we are to have found Allison. After working or consulting with several different trainers whose methods did not seem to be helping our puppy, one of the trainers referred us to Allison and we have been working with her for about five months now and are so thrilled with our pup's progress! Allison uses positive, evidence based training methods that truly work. She stays up to date on the latest research in animal behavior and training. She clearly knows her stuff! When we first met with her for an evaluation, we had no idea why our dog was acting the way he was. She not only gave us quick and easy strategies to implement to make life easier immediately (such as environmental modifications to reduce triggers, enrichment ideas) while we began the long road of behavior modification, but she helped us to understand what was going on in our dog's brain and why he was reacting to the world the way he was. Allison is an approved trainer with UC Davis which means that when it became clear our dog needed some medication to help make training more effective, we were easily able to get him in for an evaluation at their behavior clinic. Allison has been extremely patient, flexible, and supportive as we have also been dealing with some health issues with our dog. We ended up changing vets to one that she recommended and are extremely grateful for her recommendation as they have been wonderful to work with. During the UCD evaluation process, Allison was in communication with the UCD team and shared her notes on our little guy with them which was super helpful. She has also been in communication with our vet as we work on sorting through health issues which impacts our training. There is no doubt in my mind that she truly cares about her furry clients and goes above and beyond for them. Despite dealing with ever changing COVID restrictions, Allison has been phenomenal about following guidelines to keep everyone safe and finding creative ways to support her clients. We've done outdoor in person sessions, virtual sessions, and day training services with Allison and have found each format to be helpful. I cannot recommend Allison enough for addressing any behavior challenges you may be facing with your dog (or cat, or chickens... or any other animal because she can train them all!) But I will say, expect to put in a lot of time and effort. There's a lot of "homework" involved, but the results are worth it! read more

We recently adopted a dog from the SPCA with fear based behavioral issues, such as, fixated barking at just about anyone that moves. We were thankful to find Daack Pack Training at this time. Allison has worked with our dog for about 7 weeks so far. It has been hard work, but with her professional training techniques and helpful knowledge we have seen progress. She is great at listening and figuring out a training program customized to you and your dog's needs. read more

My dog Scout has made great progress with the help of Allison. He is more confident and eager to learn. I will be forever grateful for Allison's knowledge and help. read more