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    Dacula Pool Service

    3.2 (25 reviews)
    Open 9:00 am - 4:00 pm
    Updated 2 months ago

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    invoice from another pool service hired to make necessary repairs to damaged cover

    Dacula Pool Service was recommended to us by our neighbors when we recently moved into our new home. We called them to winterize our pool and they were very friendly and set us up with a technician to come out. When the technician arrived, he did not notify anyone he was there, entered our yard through our closed gate and operated our automatic pool cover that was not cleaned off from the rain that day resulting in the lines of our cover breaking. When we noticed he was there and confronted him, he said "sometimes being a pool owner sucks" and left (leaving empty bottles from the winterization on my patio). We called the office to explain what happened and we were told they routinely enter properties without notifying homeowners to complete service calls but they do not deal with automatic pool covers and there was nothing they can do about our automatic cover that was damaged during their visit. I had to call another company to come out and fix my cover, resulting in a $1093.25 bill. Dacula Pool Service rectified this situation by waiving my $100 charge for pool winterization. HORRIBLE customer service, I absolutely would not recommend them.

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    5 years ago

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    22 days ago

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    11 months ago

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    3 years ago

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    3 years ago

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    9 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    8 years ago

    Great employees eager to help. Always a great atmosphere and always enjoy going there.

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    7 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    10 years ago

    They are great. Above average customer service and yes I would recommend them. We bought our pool and go back for supplies each season.

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    11 years ago

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    10 years ago

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    12 years ago

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    Ask the Community - Dacula Pool Service

    Review Highlights - Dacula Pool Service

    Mr Dan and his guys did a great job with our inground pool!

    Mentioned in 3 reviews

    Read more highlights

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    Dacula Pool Service - poolcleaners - Updated May 2026

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