I had gotten a Living Social deal for a teeth cleaning. At first, I was frustrated 'cause they'd…read moreaccidentally booked me for the wrong service, and I had to come back. However ... The staff is super-super friendly, warm, and professional. The receptionist was very accommodating, the X-ray tech was friendly and meticulous, and the hygienist was likewise thorough and sociable. The equipment seems like the latest technology. As Christina D. mentions, the dental chairs have massaging backs (a pleasant surprise). Dr. Keider also used a laser imaging tool on my molars to see if there were any crevices that could harbor bacteria out of sight. They offer bottled water and sodas in the waiting area, and have a whole little refreshment section. The goodie bag was chock full, too, which, though unnecessary, is much appreciated by a tooth-obsessive like me. Toothbrush, toothpaste, Listerine, dental floss, dental picks - it's like a miniature drugstore! But the best things I can say are about Dr. Keider himself. His exam was very thorough. He checked my TMJ, lymph nodes, thyroid, and tongue in addition to my teeth. He told me exactly what he was doing during the examination, and genuinely and thoroughly answered all my questions. As Christine mentioned, no one tried to sell me anything; he basically said that my teeth look great and there wasn't anything he'd want to do to them. (They didn't even try to get me to do teeth whitening, which I know they offer, and which is practically requisite in dental practices. I appreciated that.) The only little picky complaints I'd have, aside from the booking error, would be that having Fox "News" playing in the waiting area was a real turnoff and that the hours of operation are pretty limited. (However, he's there at 7:30 am on Monday and Wednesday, so it's easy to get an appointment outside normal business hours.) I'd highly, HIGHLY recommend this office.

I was frustrated with my fear of dentists and went to a therapist who recommended Dr Keider and I…read morehave not been happier. I had two broken teeth that left me not smiling. Dr Keider took X-rays, examined all my teeth and came up with two plans, the most affordable and the one that was as expensive as my car. It all came down to needing five root canals in additions to the missing smile teeth. I had to go with the least expensive options with possibility of implants in the future. Even though I chose the least expensive option, I was treated no differently. I explained my cPTSD and every effort was made to accommodate me. Apparently, everything is easy with nitrous oxide (great stuff!) It's taken a few months, extractions, fillings and a gentle cleaning but I am smiling again. I have two partials but my husband can't tell the 'new' teeth from my own -they are perfectly matched! It's a great comfort knowing that I can strike dental fear out of my life. I enthusiastically recommend Dr Keider and his staff to anyone regardless of what you need, this is a guy you have no regrets trusting.

I had switched to this dental office a few years ago when the dentist I was seeing stopped using my…read moreinsurance and this was the best thing I've done. Everyone at Twin City Dentistry is always so nice and they seem to remember stuff even I've forgotten about before they look at my chart! They never let me forget to schedule an appointment, even when I'm in a hurry. I have two problematic teeth and they've gone out of their way to make sure they don't hurt, even remaking crowns, at no cost to me, when they thought that might be the problem. I must confess that the cookie when I leave along with all the personal touches doesn't hurt either. I'm looking forward to transferring my kids here when they out grow the pediatric dentist.

Fantastic practice. Dr. Holland and crew have developed an outstanding, state-of-the art practice,…read morebut maintaining a friendly, comfortable atmosphere. Very responsive to phone calls and email requests, and go over-board to ensure comfort . They have my business for a long time.

I HATE going to the dentist, but I must say Dr Edwards makes it very easy going. They have just…read moremoved to a new location. It's very nice, with lots of awesome updates. They have put in new dentist chairs which are fairly comfortable. The best thing a TV in the room. I went in for a root Canal, and shockingly the only discomfort was the injection of the numbing meds. Beside that NOTHING. The most odd thing was what was on TV during it...shark week! Dr. Edwards has an amazing bedside manner, and personality. He and his assistant talked during my procedure. It was very general topic (TV) so I didn't feel as if they were talking as if I was not in the room. At one point Dr. Edwards, as he was drilling my tooth said something so funny...very hard not to laugh...very hard!! My wife, and my oldest son both come here as well. It is a great experience for all of us. They use technology very effectively. I get text messages with appointment reminders, and they sent me an email a few hours after I checked out wanting feedback. Best yet they deal with my insurance and are more then willing to work with you on a payment plan if needed. Honestly this is the type of service that you want to see everywhere!!

Been going for years. Great office with a great staff! Very busy office, but I understand why.read more

Dr.Sadler has created a home environment. Everyone is so friendly and they are thorough their…read morework. The ladies at the front desk are absolutely wonderful. I have nothing but praise for Dr. Sadler's office and his employees.

Dr. Oliver and his staff are excellent at what they do. The office is state of the art and my…read morehygienist is great. She is caring and listens. I highly recommend them.

Been with Dr Taylor for years. Super nice person that I have been able to connect to on a person to…read moreperson report, professional and competent. And seems like tools and procedures keep on evolving and getting better. Dr Taylor and staff truly care and form professional relationships with their patients. I came to them with an emergency when no other office was available back in 2008 and as far as dental care has been the best choice I've made. I cannot recommend this establishment strongly enough. And on top of that Dr Taylor has been flexible to work with me on payments on the rare occasion that I have a good amount of expense. With a clinic that cares and truly enjoys what they do. The report amongst the workers is fun to watch.

**This review was completed 2yrs ago as of 4/3/24** Awesome…read moreplace! The dental hygienist was so polite and informative!! The dentist was great too! Highly recommend.

I went for my annual check, and hones everything went very smoothly, the staff is very friendly and…read moreinformative, definitely felt in good hands since the moment I walked in.

I called as a new patient and was able to get an announcement within a few days. While the Hawthorn…read morelocation building is dated, the staff is welcoming and professional. I can't say enough good things about "Dr. G"-- his precedence was instantly warm, gentle, and calming; he was thorough in describing the procedure and welcomed questions. Appreciated his demeanor and follow up after procedure as well. Who likes dental surgery? No one, but I would highly recommend Dr. G and this practice.

I have been searching for a dental office that is dedicated to true patient care ever since my…read moredentist retired. I saw Dr. Russell recommended several times on a neighborhood app. From the front desk staff, to the dental assistant to the dental hygienist, everyone was amazing. They were kind, welcoming, patient & great at communicating their care throughout the process. They were concerned with my comfort and focused on limiting my pain. I was initially disappointed that Dr. Russell was not the dentist I was seeing but Dr. Reynolds was simply wonderful. He explained my treatment plan and how they collaborated with specialists to design my care plan. He even broke down how to best target brushing and flossing to optimize the best results. He was even abreast of how inflammation and chronic conditions affect dental health and showed genuine concern with my care. He did not rush out of the room and he made sure all of my questions were answered. I highly recommend this office.

They do great dental work. Dr. Russell has been my go-to dentist for well over 5 years now. I've…read moreseen my dental health improve over that time and I've been very happy about it. They do outstanding dental hygiene cleanings, and cavity fillings. They'll tailor care to your needs. It's a tidy office with neat and spacious rooms. Overall I've enjoyed my visits here. I tell a close friend of mine that Winston-Salem has the greatest dentists around, and Dr. Russell definitely is one of the best.

I had an appointment today checked in , The receptionist explained their would be a 5.86 charge I…read moreagreed I get to back get half way done the lady that was working on my mouth says it will be a 189$ to complete full mouth I ask why wasn't this explained in the beginning she leaves comes back with a nasty attitude as if I didn't have right to ask bout my cheddar I told her I didn't like her tone how she was addressing me and she refuses to finish the job I paid for . Then had the audacity to lie and said I called her out her name and she feels uncomfortable.This could of all been avoided if they would had the correct amount due before sitting me down and working on my mouth only to due just half job . As a customer I have the right to be given a correct quote before proceeding this was very misleading and embarrassing to say the least Don't go here cause they have hidden charges

I had to find a dentist after what Dr. Andrew Kelly did to me. ( his office was in winston salem…read moreand greensboro) Coming here, It was a whole different atmosphere then Dr Andrew Kelly's office. I wished I would of came here first. The ladies are amazing and friendly. The office looks amazing. I did not have to wait long at all and it was easy to make an appointment. If you need dental work I suggest you check this office out!

I don't like dentists, and candidly, I don't know anyone who does. This particular office does…read moreeverything possible to make it as positive as it can be, though. They are kind and accommodating of anxieties. I came here on a recommendation and I wouldn't pause before recommending him to others. The dental hygienist and assistants were each really friendly and relaxed too, which I found comforting.

Dr. Michel always does a great job with my dental care. He's patient, gentle, and resolves any…read moreconcerns I have. His staff is always efficient and polite. I have never had any problem at all dealing with Dr. Michel or his staff.

One of the best dentist offices I've visited anywhere in the country…read more Kind, clean office, professional staff, and Dr. Spangler took time to explain everything. Very high-quality place.