I had a last minute van problem before headed out on a trip. I called the night before. They were…read morebooked for several days but took me in first thing the following morning and fixed my issues. Great service!

Derrick has helped me multiple times and has always been kind and professional. He has rescued me…read moreoff the side of the road on Vail pass. He has rescued several of my customers. Give him a call. He is always kind and professional.

This tow company is outstanding! my car failed on I-70 and needed two tows; the first tow left me…read morewaiting an hour, but when I phoned WESTERN SLOPE TOW, they were GREAT! They told me when they'd be able to help and they were there right on time! fast, efficient, skillful, courteous--I HIGHLY recommend Western Slope Tow!

Armando/Jaime run an honest and dependable service here. My Honda got totally disabled at the…read moreroundabout in town and was able to get pushed to the side of the road. These guys came within 20 minutes of calling them, and towed me to a mechanic in town. They gave me quite a favorable price, and did a deal for cash. Will use again.

Had some rear autobody damage repair work done in the Glenwood Springs location. The customer…read moreservice, quality of the work, and the knowledge of the staff was impeccable! My car looks as good as new again and I'm beyond pleased with the work completed. They are honest and true to their word here! Not to mention they cleaned and detailed the inside of my car as well! I will be taking my vehicles only here from now on.

Bad business practices beyond anyone's comprehension and yet they are still in business. John, the…read moreowner, kept my car and $13,000 for four months to be repainted and did zero. I was expecting for a wonderful surprise in the spring. What I got was a BILL for $4000 and a useless box of parts and a dead battery. Outside outside. He then went on to threaten to call the police on me while I was trying to retrieve my car and forget this ever happened. I don't know man like this can be in business. I would not be writing this negative review if you simply would've just given me my money back. But instead, he went aggro on me. Run - do not walk away from this place.

In 2021, I was parked at a business right next door to CATS and walked over to ask an easy…read morequestion. I had jumpstarted my rental car that morning and the car's computer was freaked out; so I needed to reset the car's computer to get the electronics working properly before the long trek back to Denver. I knew what I needed to do, and the wrench to do it. I just needed the wrench for 60 seconds to get me back on the road. CATS didn't need to help me out for nothing, but it would have been the right thing to do. The guy at the counter rudely explained they wouldn't give me the 10mm wrench to unhook my battery for 5 seconds and tighten it back down. He said the mechanic could "come look at it," but I'd be charged the hourly rate. Please. I told him I'd just go to the auto parts store and get a loaner set of tools for a 60-second fix - which is precisely what I did - and fixed it. My experience should give you a sense of this place. I wouldn't trust them for any car service whatsoever. They're about milking money out of people and not much else. Stay away!

Amazing response time! It can be tough to get folks up to Aspen -- but Ryder is a rockstar! He got…read moreto me very quickly after o called for roadside assist and he stayef I touch with me and let me know where he was and ETA -- super cool guy, great service and he knew exactly what he was doing -- Great job, thank you!

CJ is a pro... He did exactly what I asked for in the time he said it would be done. He is an…read moreefficient perfectionist and takes pride in his work. I would recommend this shop to anyone looking for good, clean, reliable service without bullshit. I will return with all my cars in the future! Thanks CJ

CJ just tinted the widows on our Novus Auto Glass van. I wouldn't take my vehicles anywhere else…read moreand we send all our customers his way for their tinting needs. We pride ourselves as doing the best job on windshield replacement and expect the same out our window tinting, CJ never disappoints!

The worst towing company I have ever seen. If they get your car goodluck. Also if they took my…read moregrandmothers car there would be no way for her to get it i walked 1.5 miles to the shop these guys stink

I had a Pop Up camper that I paid to store in an HOA storage lot. They stopped billing us for it…read moreand unbeknownst to me had it booted, towed and impounded at Mat Dog - even though it had a permit. Up to that point my issue is with the HOA. I was VERY displeased to learn when I called in to find out where the camper was (who checks a storage lot every day?) that Mat Dog had kept it for 8 DAYS before contacting me to let me know they had it - and that contact only happened because I went looking for it. Temple (the owner?) basically told me that they could wait 10 days legally before they had to call. But why would anyone wait that long?? Oh right - because they charge $30 each day - and why not make $300 extra dollars by avoiding resolving an obvious issue. They could not meet me when I tried to show up that day during business hours - but said they wouldn't charge more than the [unnecessary] 8 days, only to have the driver that met me the following morning reply with 'we charged you for 12 days'. And that was on top of towing and booting charges. Almost $600!!! If I owned a towing company - and wanted to do as their website claims: "to serve the people of Carbondale and the surrounding area as best we can... We pride ourselves on the reputation that we have built over the years for excellent customer service" I would probably start by calling an unsuspecting person on DAY 1 to let them know I had their property, and not just let the bill rack up for the sole purpose of financial gain at their expense. And I've owned a successful company in the valley for over 17 years - and have seen unethical companies come and go during that time. At no point was Temple interested in making this right. No 'hey - my bad for not calling you... I'll just charge you for the tow and 2 days'. That leaves me with no other conclusion than this company is run unethically, and as such - I recommend avoiding them at all costs.

Vehicle was worked on incorrectly. Parts, not installed properly. Missing vital components that…read morelead to warped rotors, Toyota dealership afterward replaced all four rotors and pads along with my parking brake assembly that was Jerry rigged. Spoke with ownership. As with all small shops, not going to cover anything. Zero guarantee anything will be done right. Not ASE certified. Will not go back or recommend to anyone in the future. Out the money paid to them plus $1854.26 for new work from Toyota. Make sure you read the fine print and go somewhere else

This is hands down the best off-road shop anywhere around. The quality of work is top notch. They…read moreare super friendly and willing to help with any level project. I've had multiple builds done here ranging from a simple lift to full rock crawlers.