I have brought my car to Jay many times to be repaired. He is an excellent mechanic. I highly…read morerecommend his business.

We purchased a vehicle from here in July, 2025. The van i purchased needed the AC repaired and the…read moresun roof fixed as well. It took a couple visits to repair the AC, which is still running great but no luck on the roof. I may have to take it to someone who is experienced in those things. The car is top notch and very nice and helpful service in getting it registered . We feel the cost is very comprobable to the value, also a very nice job done on getting the car cleaned inside and out before i picked it up. All in All a 5 star experience. Thankyou Jays Auto for my new van, we love it!

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

Great place, people are nice, work is always done well and at a fair price. I go there for all the…read morecar troubles!

I've had an issue in the Capital District. I found that places that do repairs fall into three…read morecategories. Expensive ($150/hr!!!), not very good, or booked for weeks. Luckily Express Auto, while a bit of a hike from Albany, seems to be reasonably priced, competent, and with decent short notice availability. I first heard of it from a friend who's a gear head, and he trusts them to work on his cars.

This shop is the reincarnation of a decades old high quality neighborhood auto repair shop that…read moreoffered truly good work at reasonable prices. After being bought out when the owner retired, it would be natural to wonder what the new ownership would bring. The answer is an even better version that still kept the core competence and courtesy of the former owner's operation. Al is still there with more experience in repair than can be imagined; he did great work a while back on my '78 Eldorado and has always had an expert eye and a friendly honest manner. The waiting room has been completely revamped; the parking lot relined and reorganized. Phones are answered promptly; receipts and workorders have been revamped and upgraded. The new owner is friendly and very accommodating. I recently had an inspection due and he worked with me to fit it in around my schedule. Last year I had a 20 some year old Cadillac that was overheating, and there was some question about head gaskets vs. anything else. I brought it in and got an answer the very next day - head gaskets. No guessing, no "well maybe it's . . . . ". Xpert did a chemical test of the coolant, discovered the presence of hydrocarbons, , a 100% accurate indicator of a bad head gasket. There was no attempt to sell me one of the numerous "mechanic in a can, just add to the coolant" products that never work, and I was told very honestly that it would be a job with a repair bill about equal to the value of the car. Flat out honest advice delivered with respect and professionalism. That testing and evaluation cost me a mere $50, well worth it for the certainty it provided as to my path forward. At this point I cannot imagine a reason why I would bring my cars anywhere else for service.

Very relaiable. Honest , and professional service. Did a brake line emergency repair and price and…read moreservice was grear!!!

I love this repair shop! Highly recommend. Wish I could leave 6 stars…read more Derek = the best. Always so accommodating. Is willing to do something quick for you even if it means he gets stuck past closing hours. Work is always of a high quality. Friendly. And he's honest and is good at managing customer expectations. The mechanics that work under Derek are courteous and do great work. I've never had a bad experience with them. Great reputation across the capital district and its duly deserved. Note: dropping by in person seems to be the best way to set up an appointment. Not by phone.

Took my car to capital tech for a leaking water pump. James did this work on his own time which…read moreinvolved changing the water pump as well as the timing chains and tensioners. About 2 weeks later the car developed an oil leak from the area of the crankshaft seal and or the timing cover as well as the front valve cover gasket, all of which he had to change. I paid James 900 dollars cash and I supplied the parts needed to do the job. Now after 2 weeks of text messages and 2 or 3 phone calls to my place of employment, James said he has not forgot about me. I have now taken the vehicle to another mechanic for the repairs. This review is not about Capital Tech itself but the mechanic. I am expecting these repairs to cost another 300 to 500 dollars on top of the almost 1600 parts and labor already spent. This post from a dissatisfied customer who is retired but work a part time job Sincerely Larry Ellis

I visited here, before another appointment, to drop off a flat tire to be patched. The service…read moreadvisor (Billy, I think) came out and looked and showed me why it couldn't be patched (which I verified with a family member who was a dealer service manager). He check if they had the tire to match, but no. So he called 3 other stores, but no. So he called a Ford dealer and asked them to fit me in because I was in in midst of a drive for New Hampshire to South Carolina and really needed this fixed. Truly, above and beyond effort!

I came in for a state inspection... first time in NY, I had no idea what to expect... the first guy…read morejust acted with a bit of disdain ... whatever. I wait a few hours, they found a code P1622 on my Jeep and changed the downstream O2 sensor. They told me to drive around a bit and it should stay cleared. The second I got home, the light came back on. So I drove around about 320 miles over the weekend and light was still on. I come in on Monday and they said they'd take a look at no charge and asked if they could drive it after to clear the EVAP code which was the only one left. I was there from about 10am and they came over to me just before 5pm when they closed. He asked me if I've ever changed the clutch since owning the car (which had over 120k miles on it.... and I had... just once about 4 years ago)... then I'm told that if I'm accelerating and it feels like it's slipping that the clutch is due to fail.... then he drops the truth and tells me that he has driven all kinds of cars over the years... and says it multiple times. Already a red flag. He said that he had to have the car towed after driving about 30 minutes or so... and said that the clutch was completely burnt out. Now, I've been driving that car and yes, there was some slipping to where while I was sitting there, I started looking up locations for transmission places.... but since he drove so many types of cars as he said, I'm surprised he wasn't aware of this... and left me with a car which used to shift in gear but now smelled like there was an electrical fire and the gear does not engage at all now. Then on top of that, "there are 4 tests left that didn't pass on inspection so I can't give you a pass for the light going out since it can't be driven [because I broke it]...but I'm not going to charge you for it." So basically, he's more concerned that he'd be blamed for breaking the car, I guess, and seems to want to blame me for what he thinks is my not replacing the clutch.... my clutch was usable far more than the condition he left it in. So if he didn't drive it, I'd have a partially drivable car which I've been driving around relatively fine for a bit and could've gotten to a transmission place after.... instead of being left with a car I couldn't even move. He told me to call AAA to get the car towed... but no one told me that AAA wouldn't tow off the lot of an auto place without permission from the office who just closed up for the day and went home. They referred me to the Clifton Park Jeep dealership and if you've ever called that place, it sounds like the most dysfunctional service dealership... who earlier told me that they'd not serve cars 10 years old with the statement of "they won't service cars that old." I found another place in Latham, NY that would see the car, but at that point, I was so frustrated with everyone that I decided it's not worth the effort and will just total the car. The Jeep in Latham told me that the clutch is no longer made but they could get a 3rd party aftermarket part... and could probably fix it.... So while I didn't get overcharged for it, this is the 2nd clutch (1st and only one at this location) where someone working in the garage was more forceful with driving it than I would have been and just left the car in far worse condition than I left it.... now the car is being junked and I ordered a new car.... No hard feelings... just multiple levels of frustration and disappointment to where I drove the car there and had to have it towed the next morning back home where someone's going to pick it up and likely just give me enough money to cover for what I ended up spending here which was about $560.

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

Lussiers is the best place for any kind of car work. Either mechanical or body. They are hard…read moreworkers and the pricing is really fair. Whether I just have an oil change or brake work or if you need a part, they are right there for you. If they need to order a part, they get a perfect rebuilt one. Also they do incredible body work at the best prices. They also are aware of newer cars being mostly computers so they have that equipment as well. I will continue going to Lussiers as long as I live in the area. Thank you Ben and the whole gang for bet there for us.

I had my 2015 VW Beetle Convertible repaired at Lussier's. The service was completed effectively,…read morebut took some time since there were multiple issues with the convertible top and parts had to be ordered. I will say that the customer service at Lussier's is unmatched. Everyone I interacted with was kind, helpful, and professional. I was regularly updated on the progress of the repair and what was being done on the car. I did feel that the price might have been a bit high, but I did not get quotes anywhere else, so I am not sure. I am satisfied with the work and would come back in the future, particularly because of the people. I was also so pleasantly surprised with the condition of the interior of my car when I picked it up. It looks like it had a full detail job! Thank you!