Every time I come back home, I find myself at Pell City Coffee Company without even thinking about…read moreit. It's just part of the rhythm now. The drinks are always solid...this smoothie situation was exactly what I didn't know I needed and the muffins? Dangerous. But it's more than the food. There's something about the space, the people, the way it all feels familiar no matter how long I've been away. Two hours doesn't feel that far when a place feels like home.

Service & staff was great! Very helpful. And coffee was delicious. Definitely a place I could come…read moreand get work done and study.

Horrible service at the Pell City location. My daughter and I went by this evening through the…read moredrive thru. They weren't busy at all. Service was quick but the girl taking our order got both of our drinks wrong. I asked for the seasonal caramel brulee creme - tall. She didn't know what that was and asked if I wanted coffee in it. Per the website, it should come with 2% milk - steamed hot, pumps of the caramel brulee sauce, whipped cream and caramel brulee topping. She rang it up as a caramel brulee frappucino. I got a frozen drink when I should have gotten a hot one. And it didn't even have any caramel brulee syrup in it. My daughter asked for a grande hot peppermint mocha. The girl gave her a tall and then said we ordered a tall one. It said grande on the screen when we ordered it. She went to "fix" it and then proceeded to give my daughter a grande hot mocha coffee, no peppermint whatsoever. I'm not sure who this place is hiring, like if it's teenagers or what. But they don't listen to customers. On Google this location has an abysmally low rating. So it isn't just our experience. Bad service seems to be the norm there. I'd say fix it but i doubt that will happen. I won't be going to this local location again though, which is disappointing.

This Starbucks has been the biggest disappointment. They never, ever have mobile ordering turned…read moreon, even when they aren't busy. You walk in to be told they are out of everything except basic coffee, last week they said they were down to one espresso machine and it would be 20+ minutes. It's always 20+ minutes. We've started driving to the one in Moody. I was so excited to have a Starbucks in my town but with this one it feels like we still don't actually have one. Also, they have no selection of cups for sale. I needed cups for Christmas gifts and had to shop at the ones in Moody and Trussville. This would be a great location to open a functional coffee shop.

I would definitely give this place 5 stars but for the last three times I've visited, they've been…read moresold out of sausage rolls. The most recent was this morning, Saturday, at 8:00 am. Just make more sausage rolls!

Donuts were average to better but the smell inside just after opening at 7am was nauseating…read more Several of the specialty coffees machines were inoperable and there was only one person to wait on and check out a line of 8 people when we arrived. Probably would not recommend this shop to try if you're not a regular.

The name has changed since I was last here…read more It's a cute quaint shop with a very courteous staff. I love coming here whenever I'm in town. Plenty of parking around the shop. Outside seating to enjoy the fresh air on a nice sunny day. My favorite ice cream flavor, Superman on a waffle cone is still an option. The pizzas are delicious also. You can never go wrong with a supreme pizza. Try it! You will not be disappointed.

So i was gonna skip past this place based on the reviews about customer service but decided to give…read moreit a go. I had an affogato and a frosted sugar cookie. The affogato was good, a bit too much chocolate syrup. There was a pool of it in the bottom of my container after i finished, but not terrible. Next time I would just ask for light syrup. The frosted sugar cookie, is a sugar bomb. The cookie itself is good, the frosting is delicious. The two of them together is a bit much. If there was a thin layer i would like it more but it's piped on. I'm sure anyone with a sweet tooth would love it. It's a cute shop, and the lady who helped me was friendly enough. But i think i understand why people might have complained about customer service. I know in the south we are used to very overly friendly staff but you won't get that here. It was very cut and dry, transactional. No problem for me but i could see it being a problem for others.

Ordered two happy meals inside a burger and a nugget one at 5:21pm Monday evening. Went inside …read more Got food at 5:42, when I asked at 5:40 about time and I was told I have to just wait . At 5:42 I got food said they had to wait in nuggets to cook. I guess it toke 21 minuets to cook 6 nuggets.

Food is good, I mean it's a average McDonald's, usually pretty fast but has its moments.read more

While traveling back home from Arkansas, we decided to stop in Birmingham. Weren't too hungry and…read moredefinetly didn't want any more fast food. Cracker Barrel was super close to our hotel so we walked over. This must be a location that hald already gone through the remodel as it didn't seem as "cluttered" with decor as the old version. It also wasn't remodeled to the point that it looked like an entirely different restaurant, either. We were seated quickly as there was no wait when we arrived. We were greeted by the manager as we were escorted to our table. Alex H., our waiter, wasn't far behind. It may have been one of his first days by himself as he seemed a little hesitant... but then again, the manager was stoking the fire right near him... so maybe he was just nervous. Alex did a great job. Our orders were brought fairly quickly, including the ever elusive Broccoli cheese casserole. The portions were perfect for us that day (they seemed smaller than normal but we weren't starving anyway.) He very politely handed them to us plate by plate and came back twice to check that everything was well. I HAVE to mention that Alex even used proper English which isn't common in daily conversation. More often than not, people choose to use slang. This is likely one of the best visits to Cracker Barrel that we've had in a long time. Alex should be promoted to a peer trainer! That would definitely improve the perception of the Barrel!

We went there last night. We were very disappointed. The waiter that would have been assigned our…read moretable couldn't keep his pants up. He was constantly pulling them up from the back. So we requested another server. My husband ordered meatloaf. When it came to the table, it was so dry that it looked like a burnt sponge. We called our sweet waitress over and explained that we were not going to eat it. Her response was I knew there was going to be a problem. In which I didn't appreciate that comment. So we sent the whole plate back and told her to take it off our bill. She did. Not one manager came to our table to check on us. Needless to say we were quite disappointed in the food and the cleanliness of the staff. His hands were down in the back of his pants. Please get a belt, it does help to keep your pants up. We won't be back to the restaurant.

"Synthia" if that's really her name, is very rude…read more I ordered online to save time. Once I got there it wasn't ready. I understood once I seen it was busy, so I waited I the line to tell her I had ordered online. She told me that my order wasn't ready yet, so I occupied my daughter on the side in plain sight and I waited. I looked up and noticed a new bag on the shelf. Unsure of it was mine, I walked closer and seen my name. I asked "synthia" if my order was complete. And instead of a simple yes. Or getting a simple notification that my order was ready. She rudely replies, "if it's on the shelf that means it's ready." I felt that response was very rude. The same energy taken for the rude response could have been used to simply tell me it was ready, or say "yes" upon me asking. I will not be back. And judging by other reviews on this establishment, I am not the only upset customer that will not be returning.

Absolutely nasty, the girls making the sandwich lays the bread on the counter, without any paper…read moreunder them. Didn't get my order right, and a big roach ran across the floor. Never again

Arrived about 9:40 it was crowded on a Friday , it was July and it didn't have air, no fault of the…read morestaff, but folks was still piling in. With such crowd food was slow to get. Lisa our waitress was nice but lady I guess from the kitchen who brought our food was not has friendly.

Amazing service great atmosphere very attentive friendly and fast good food fast and hotread more

My first time visiting today and enjoyed a very good meal. Will W provided friendly service and the…read morefood was delicious. I went with the smoked steak sandwich with fries. The sandwich was packed full of tender thin sliced steak with a creamy horseradish sauce. It was so juicy that the bun fell apart and I ate with a fork. Nice size sandwich filled me up. Definitely recommend.

Typically, when I am visiting customers, I try to buy local. Rather than chain, restaurants or fast…read morefood places that you can find anywhere in the world, I typically try to find a local place to support. I was in Pell city visiting a customer and stopped in at Tavern at the Saint Clair for lunch. I ordered a blackened chicken sandwich and collard greens. Both were fantastic! Jerry, who mentioned that he is one of the sous chefs told me a little bit about the place. This is a scratch kitchen for just about everything on the menu. Place was very nicely, decorated and clean, the staff was all very friendly, and of course the food was very, very good! This was my first time here, but I can guarantee you it won't be my last.