R. E. I. not just for the outdoorsy guy…read more they got stuff for your gal who may want to swim the Erie Canal. they got freezed dried food darling I wouldn't eat it even if I was starving. They sell hiking boots and Appalachian trail map even porta potties in case you need to take a crap. They even have books on wild mushrooms because you never should assume otherwise you'll soon be in a tomb. R.E.M....I meant R.E.I. You should give it a try It's not just for the outdoor you should come and explore never know what you're looking for all at the Barrett Parkway store.

I love REI but not this location. When I returned a pair of running shoes after they reopened due…read moreto COVID, the clerk was very nasty to me, saying that the shoes had been worn a lot. I told her that I had purchased two pairs just before COVID so that I could alternate days of wearing the shoes. The store closed for COVID before I could return the defective pair. Instead of wearing out the one pair, I decided to wear the defective pair until the store reopened. I even showed her both pairs of shoes so that she could see the defect for herself. Both the clerk and manager, whom she called over to examine the shoes, were very nasty and treated me like a criminal, although I did nothing to violate their return policy. I also had my bike tuned up and repaired there. Some of the services for which I had paid were not completed. When I asked to have them done, the mechanic was very nasty. When I took the bike with me on an RV trip across country, one of my riding companions, who is a triathlete, pointed out other problems that should have been repaired. I will never use the repair shop at this location again!

I went in to get foot sizing and walked out with the navy blue 990s! Justin took care of me. He…read moretook his time and helped me try on different sizes to get the perfect fit. Actually all the associates were friendly and helpful. They have all the latest New Balance men, women, & kids. They will gladly order to the store if not available. I must say, it's rare these days to get genuinely helped without the feeling of being rushed or really no interest in customer service. I'm a Nike head, but today I switched to New Balance. I definitely recommend! Parking lot available.

Super friendly and effective staff, Clay was able to help me out and find a great gift. Definitely…read morerecommend this location!

I had never been to this special location I was told that it was because their facility had…read moreexperiences. They have Golf practice, climbing wall and a batting cages which no other locations have them Colin, who helped me with my selection for the World Cup was very very nice nice and I had never been to this special location that had experiences. They have Golf practice, climbing wall and a batting cage. Collin who helped me with my selection for the World Cup merchandise was very nice ! I had just a little time before they closed and he was willing to pick what I needed and what size and have everything ready for me all I had to do is pay for it when I got to the cashiers desk. He was accommodating and had asked special permission to have the special merchandise ready for me I was surprised how everything ready so I didn't have to sort through dozens of shirts and not find what I was looking for. It was the easiest shopping ever. I will definitely return to this location!

This is the best sporting goods store IMO. They have a great selection, staff smiles and are…read morefriendly. I like this location. The renovation helped too. Hopefully they'll stay successfully in business-we don't have many options left for in store shopping. The value is always get what you need and pay for it or you get what you pay for! Thanks Ms. Diane for all of your smiles & laughs while shopping. You make any shopping experience great

Great place to go with the best customer service in Dallas Ga at a fair price - Thank You Lolo !!!read more

Good selection, a little of everything. Very friendly and helpful. I have bought several things…read morethere and have been very happy with all of those.

I was so very happy to get my work boots from Lisa she helped me find the perfect pair and made me…read morefeel like I was at a friends house getting took care of you can't find that service anymore anywhere she is a gem protect her at all cost

You know whats amazing? Good customer service…read more Going to redwing store the first time was a hassle for me because I honestly hate shopping with a burning passion, especially when it comes to footware where my feet dont fit standard forms. So when I went to the redwing store for the first time I was shocked by the amazing service the offered me. They made sure I not only was buying the boots I wanted but also that I was buying boots that had an exact fitment. I could not recommend this place enough, and will be returning for my next pair of boots when I am in the market.

I want to write a review because of my bad experience at the East Cobb Your Serve with Jill. I…read morewanted to demo rackets to buy and heard about their program where you can try two rackets per week for a month. I called at 6:45pm and talked with a very nice gentleman who worked there. I told him I wanted to try the program and I asked him to check to see if they have the two rackets. I wanted to try out and he did have them. I mentioned that I could arrive in three minutes and asked him if it was OK to come because I knew they closed at 7pm. He said yes it's great to come and that he would set them aside for me. When I arrived exactly three minutes later after my conversation with the gentleman employee from Your Serve, I went to the door of the store and verified the hours are posted closing at seven. However the door was locked and the lights were dim. I saw the gentleman at the counter, so I knocked. Jill came forward immediately, shaking her head no at me through the door. I told her through the door that I had just called and was told to come and she said it did not matter. She said it is too close to closing and they are closed and I could not come in. It was currently 6:52pm. I told her I'd already had it all set aside and it would be a quick process and she said no it is not a quick process. It would take at least 10 minutes. I said we have eight minutes and mentioned that this is poor customer service to tell someone to come and then to close 10 minutes early. She said "we have excellent customer service " and told me emphatically that I would have to come back the next day because she had decided to close now. When I came back the next day, she did not even remember who I was until I mentioned that I had come the night before. She went and got another gentleman to help me. The process to get the rackets that day from start to finish took three minutes, not the ten she said it would take. I would highly recommend going to a different tennis store than this location. The horrible customer service as well as lying about how long something would take to close early after telling a customer to come less than 3 min earlier was incredibly frustrating. Also of note, when I mentioned this experience to several of my tennis friends, I heard of many similar experiences with Jill in particular so I know this is not a one time negative experience with her.

Had tennis racket restrung. done on timely basis…read more Helpful service, good suggestions on stringing.

Dalton was very helpful in finding my mom a good pair of shoes and sandal with all the…read morecomplications she has with her feet. Thank you for your help and information.

I had the pleasure of having Donelle M as my saleswoman. She was great. Explained everyhthing she…read morewas doing. Helped me pick the shoes I wanted and took excellent care of me. Great customer service.

The Staff, the selection, the general positive energy in the building... I first shopped at Peter…read moreGlenn when they were at The Prado and I was impressed with them then. They are at a new location with a bigger footprint , yet they still have a friendly and knowledgeable staff (including managers) , and they have more room for more items... I especially like the fact that the skis and snowboards are in separate locations so everyone hav a bit more room to breath... If you are into winter sports these folks are top notch. If you are looking for water sports, outdoor footwear, camping equipment, they are also top notch.

I am documenting this review to provide a clear, factual, and chronological account of my family's…read moreexperience at Peter Glenn Ski and Sports in Sandy Springs, Georgia. On 2/8/26 my family visited the store to purchase equipment for our first ski trip. Upon entering the store, we were not greeted or acknowledged by any staff members. During our time in the store, we observed employees actively engaging with and offering assistance to other customers. Despite our visible presence and attempts to seek help, no employee approached or offered assistance to our family. While attempting to locate ski goggles for my son, we approached an employee working in that section of the store. The employee ignored our presence and did not respond to our attempts to engage him. He only acknowledged us after noticing that we were attempting to locate assistance from another staff member. We then moved to the ski boot and winter boot section to request assistance. My son politely asked an employee located in the rear of the store for help. The employee immediately raised his voice toward my son and made an additional comment under his breath that was inappropriate and unprofessional. My son returned to my wife and I visibly uncomfortable. The same employee then approached our family and, in an aggressive and hostile tone, stated, "What do you want? Hurry up. I do not have a lot of time. Which one of you is first?" I addressed the employee directly and informed him that his conduct was rude and unprofessional. Due to the nature of that interaction, we discontinued seeking assistance from him. Despite the prior interactions, we proceeded to the checkout counter to complete a purchase. After waiting in line for service, the cashier answered a phone call and remained engaged on the call while we stood directly in front of him without acknowledgement or explanation. When the cashier concluded the call and began assisting us, we calmly explained the treatment we experienced in the rear of the store. The cashier responded by stating that the store was busy and suggested that we should return during non busy hours. This response dismissed our concerns and failed to address the conduct that occurred. Throughout our visit, we observed employees offering assistance and providing service to other customers while our family was repeatedly overlooked, spoken to in a hostile manner, and treated in a way that was materially different from other patrons. Based on the totality of these circumstances, we believe our family was subjected to discriminatory and disrespectful treatment. Most concerning was the emotional impact this experience had on our son, who was exposed to conduct that no child or customer should experience in a retail environment. Consumers should expect to be treated with professionalism, dignity, and equal service regardless of background. Based on our experience, individuals and families should carefully consider this when deciding where to purchase ski and winter sporting equipment. Response to my post; Chris, while I appreciate your respond it doesn't excuse your team and how they treated me and my family. It doesn't talk about what you and your staff will do going forward to ensure you don't treat people in such a demoralizing way. We will never come back to any of your locations. Praying that you see this for what it is and do more as a human to support those who want to enjoy outdoor sports