The Staff, the selection, the general positive energy in the building... I first shopped at Peter…read moreGlenn when they were at The Prado and I was impressed with them then. They are at a new location with a bigger footprint , yet they still have a friendly and knowledgeable staff (including managers) , and they have more room for more items... I especially like the fact that the skis and snowboards are in separate locations so everyone hav a bit more room to breath... If you are into winter sports these folks are top notch. If you are looking for water sports, outdoor footwear, camping equipment, they are also top notch.

I am documenting this review to provide a clear, factual, and chronological account of my family's…read moreexperience at Peter Glenn Ski and Sports in Sandy Springs, Georgia. On 2/8/26 my family visited the store to purchase equipment for our first ski trip. Upon entering the store, we were not greeted or acknowledged by any staff members. During our time in the store, we observed employees actively engaging with and offering assistance to other customers. Despite our visible presence and attempts to seek help, no employee approached or offered assistance to our family. While attempting to locate ski goggles for my son, we approached an employee working in that section of the store. The employee ignored our presence and did not respond to our attempts to engage him. He only acknowledged us after noticing that we were attempting to locate assistance from another staff member. We then moved to the ski boot and winter boot section to request assistance. My son politely asked an employee located in the rear of the store for help. The employee immediately raised his voice toward my son and made an additional comment under his breath that was inappropriate and unprofessional. My son returned to my wife and I visibly uncomfortable. The same employee then approached our family and, in an aggressive and hostile tone, stated, "What do you want? Hurry up. I do not have a lot of time. Which one of you is first?" I addressed the employee directly and informed him that his conduct was rude and unprofessional. Due to the nature of that interaction, we discontinued seeking assistance from him. Despite the prior interactions, we proceeded to the checkout counter to complete a purchase. After waiting in line for service, the cashier answered a phone call and remained engaged on the call while we stood directly in front of him without acknowledgement or explanation. When the cashier concluded the call and began assisting us, we calmly explained the treatment we experienced in the rear of the store. The cashier responded by stating that the store was busy and suggested that we should return during non busy hours. This response dismissed our concerns and failed to address the conduct that occurred. Throughout our visit, we observed employees offering assistance and providing service to other customers while our family was repeatedly overlooked, spoken to in a hostile manner, and treated in a way that was materially different from other patrons. Based on the totality of these circumstances, we believe our family was subjected to discriminatory and disrespectful treatment. Most concerning was the emotional impact this experience had on our son, who was exposed to conduct that no child or customer should experience in a retail environment. Consumers should expect to be treated with professionalism, dignity, and equal service regardless of background. Based on our experience, individuals and families should carefully consider this when deciding where to purchase ski and winter sporting equipment. Response to my post; Chris, while I appreciate your respond it doesn't excuse your team and how they treated me and my family. It doesn't talk about what you and your staff will do going forward to ensure you don't treat people in such a demoralizing way. We will never come back to any of your locations. Praying that you see this for what it is and do more as a human to support those who want to enjoy outdoor sports

Burton did a fantastic work helping me find the binding and shoes I needed …read more He's very detailed in making sure everything fits perfectly. For instance , he had me walk around the shop with different boots for 10-15 min to make sure everything would fit perfectly and also set up my binding to the perfect stance that fits my style of riding . If you're looking to purchase snow gear with some of the most knowledgeable people in the business, this is a place for you to check out !

Great service and great people, Keith was totally amazing and was quick to help and very friendly!…read moreAbsolutely recommend Rocky Mountain for any ski or snowboard needs! 10 Stars

Excellent shop and really a rare find in Atlanta…read more Pros:. - Top notch outdoor brands like Patagonia, OR, Parana, etc. Super rare to find a store like this in Atlanta. - Awesome staff, super friendly, very helpful. - Great prices (especially when they have a sale) however since they carry premium outdoor brands it's not cheap, but you get what you pay for. Cons: Just wish the store was bigger and they had more sales. Overall great store to have in Atlanta and if you want outdoor gear that actually works check them out. Coming from Colorado this place is very welcomed in Atlanta.

Trust Chuck. He knows footwear like few others. He spent half an hour helping my husband pick out…read morethe right hiking sandals. Two years ago, he helped me pick out the best hiking shoes for my solo trip to Banff. He's simply the best!

Woah, this place was overpriced. Used sporting goods should be cheaper than new and some tennis…read morerackets are extremely used and still 75% of a new price. Also at no fault of their own they do not have many roller blade sizes. The bar weights were overpriced as well. Maybe other items are a deal but the two we were interested in were not.

Secondhand sports store that, sadly, I have to say also comes with secondhand service. Play It…read moreAgain Sports is a store that buys old sports equipment and resells it at a lower cost. I've made two trips to this store - the first one with very good customer service, the second one with not so good customer service. Having never purchased golf clubs before, I went to Play It Again Sports on the recommendation of a few colleagues. On my first trip, I was referred to an employee who was very knowledgable about golf. The employee did an excellent job answering my questions and was able to set me up with a used set of irons and a putter, while giving me a good explanation of different products in the store. I returned for a second trip after my driver broke, expecting more good service. I asked one of the employees if they fix golf clubs. He abruptly told me that clubs are not fixed, and spoke in an attitude that he didn't want to be bothered. I asked if he knew where I could fix clubs, and he shot back that I should check Google. Then, I asked him if someone could help me decide if I should buy a new club instead of fixing it - which was when he sent me to the golf club section to figure it out on my own. I would expect an employee at a store that sells sporting goods, but doesn't fix them, should know where to fix sporting goods (the answer, which I got from another source, is PGA Superstore or a club repair shop at a local golf course). At the very least, I should be referred to another employee in the store who would know - if not information on repair, at least information on what I could purchase as a replacement. If I knew what to buy, I would go to Amazon instead of going to the store. And to be honest, I would recommend that you shop on Amazon instead of coming here. Good customer service which was sadly followed by an episode of very crummy customer service. I'd much rather spend more money at a place that treats me better than save a buck coming here.

Jim and Mike in the ski boot shop did a great job getting me the right boots! I dropped by while I…read morewas visiting Atlanta with a need to replace my cracked boots. Jim measured my feet and picked out a few samples. None were a good fit, Jim recommended and ordered a boot and Mike shipped it down to me in South Florida. The boots fit me perfectly. Kudos to Jim and Mike, great skill and service!

I've been coming to this REI since 2006. And they have had consistently helpful and personable…read morestaff. The people who work here have figured out the best blend of helpful while leaving you to figure out how they can help you. (I was measured for my backpacks here. Trust me, the measurement matters!) I've purchased multiple backpacks and shoes from this store for my hiking journeys, and I have not been disappointed in any item. Their return policy is excellent. I've only had to use it a few times but it has always been easy (you need a receipt though!) I've been an REI member since 2006. In the early days, I would get $20-$30 back from my purchases because I was always stocking up. It's a great loyalty program. Today I bought replacement hiking shoes and a new item - water purification tablets! The store has a new layout so I also took some time to see how they switched things around. And if you can't find what you're looking for, ask someone because they can order it for you and have it shipped to your home.

--Location/Parking-- Located right off the freeway, which is…read morea one-way street. It can be easily missed. Plenty of parking alongside the building. --Ambiance-- Like every REI, there is a good camping, outdoorsy vibe. I recommend just walking through to get your nature fix. --Service/Staff-- The staff was tremendously helpful in all your needs. There is an expert in every department with helping with my hiking shoes to know what type of hiking boots would fit my foot. --Food/Products-- High quality products with a very good return policy to try it. They look over their items before selling to the consumer. They really care about their consumer, and it shows in the products they sell. --Capacity-- Huge store that accommodates over 100 + even during a black Friday event. Highly recommend visiting. Wide open spacing --Overall-- Great spot to find outdoor activities look at equipment and see what you need on your future expedition.

Patagonia is one of my all-time favorite brands. I love their products, their corporate…read moreresponsibility and their commitment to local environmental causes. When I saw their Atlanta location in Buckhead, I pulled right in to check it out. This location will not disappoint! I was greeted immediately by staff and assisted well when I needed it. The store manager and I had a brilliant conversation about Patagonia's partnership with Apricot Lane Farms. I bought the beanie hat several years ago to support that collaboration! I bought several items with the promise to come back to the store when I have more time to shop. The advantage of having that in-store experience, is that I was able to try things on before purchasing. I have recently lost weight and am down a size. This would be a great place to stop with any out of town guests or if you are new to Atlanta. Super excited to share this review!

I went to this store to try on something that I saw online. The exact size item was not in stock…read morebut I was able to try it on. I placed the order at the store and it arrived a few days later. Another bonus is the store is very dog friendly so don't leave Rover at home.