Called in today and at first they didn't answer the phone however, shorty after I got a call back and I was able to get my questions answered! I then went to the store & was greeted by the manger Tim himself and his employee Reese. Both provided excellent customer service. Offered some water or ice cold Gatorade since it was quite hot outside. Which was very nice of them! Now my shopping experience was excellent, they have lots of popular items in stock & you can find some items at a great value. Another thing they do is if they don't have the item in stock they'll provide options for you to hopefully get what you're looking for! Once again shout out Reese for being so patient with me when I was trying things on and shout out Tim for providing great customer service examples to his employees! Both were a great vibe and I left today wishing to come back! I'll see y'all soon! read more

The female assistant was amazing who helped us. She knew the product inside and out. Worked with us to get use properly fit so our gear was not too loose or too tight.. she was amazing! When it came to Tim the manager, he was inexperienced and brash. He really tried to interject during the whole process. It really tarnished the experience. From what I learned is Tim doesn't ride, didn't know the product. With us being there, he should have just listened to his employee and learned but he couldn't help himself to butt in and give his 2 cents. Which did not add anything to the expereince except make the expereince worse. The female attendant should have been the manager because she was the one who knew the product, knew how to interact with us and how to upsell. She even told us about the sanitation machine that they have so if we do go for a ride, we can come by and put our boots and gloves and jackets inside to have them sanitized. Which was awesome to learn about. Thank you to her we will go back. Tim.... Not so much. read more

Stopped in to the store worried there was a problem with my air vest. Spoke with LA Manger who was there today. Just Awesome help on checking my vest, going through procedures. Surprised by such Excellant Help considering I did not purchase at that Store. I was treated like a King!!!! read more

I love this shop so much! Of course Dainese gear is going to be quite the premium but for the most part if you got the money for it, then it's worth it. Otherwise, they have an amazing sale/outlet section in the corner with heavily discounted stuff. If you can find your size then this is where the deals are and why I love this store so much. Most of the guys there are so friendly and helpful too read more

Dainese - Motorcycle Gear Near Me - Costa Mesa, California

Went in there recently with a fellow rider to try on a suit. First guy who helped me was professional and considerate, then the second guy, who I assumed was the manager was not so much. Walked out the dressing room for a second opinion and he told me I needed a smaller size because I was standing upright, which made sense. My follow up question was asking what size and height he is because I wanted to know if our differences correlated, even though he weighed more, I knew I was a little taller. When I turned my back to return to the dressing room, he stated to my friend that I had a "Tinder-ego-height-thing" because of my question. I had a good laugh about it, but Dainese should take more consideration to whom they allow to represent them. They legally cannot sell suits at the moment so I would think to ensure sales, you'd work a little harder to treat your customers well. read more

My visit to Dainese went on a whim as I was in search of gear that otherwise I wouldn't find outside of SoCA. Service was prompt, friendly, and selection as always is top tier. Typical of most, spend a pretty penny is worth the value for the quality received. This isn't something to go cheap on. Looking forward to receiving my products and getting a nice ride up the opposite coast :-) read more

I left here very disappointed today. Mind you, I buy all my gear here, Dainese jackets and AGV helmets. Always. I never have any issues. Hence why I return all the time. I ordered an irridium blue visor for my AGV helmet over a week ago now. I picked it up from this location. When I took it home to install on my helmet, I noticed a factory defect and took it back to Dainese. They offered to replace it and today I got my replacement. Yet another defect in the visor. I asked if there was anything they could do, maybe offer 10% and they said they can't do anything since they warrantied the item. I don't understand why they went about it that way because for me, it was an exchange to get a new one that didn't have anything wrong. These visors are $100. Italian brand. There should be zero defects. Blake didn't want me to leave unhappy today so he approved a 10% discount on my next purchase and that is why I'm writing this review so they stick to their word. I do appreciate all the help they did for me but unfortunately I left very unhappy today. $100 and another defect. That's not good. read more

I am new to riding. I bought a bike a few months ago and I want to ride safe. I like my skin, so I wanna protect it. I went into Dainese and told them I knew very little and needed help. BLAKE G.... that's all I gotta day. This dude went above and beyond to help me out. I wanted ladies' pants because they are so hard to find. He told me that I was in luck and that they had a special going. He showed me a sales rack that had soooo many pants my size. Lucky me that a lot of 5 foot, 135lb girls don't ride. . Blake spent over 2 hours with me discussing pants, the A - AAA rating on them. Looked up stats for the ratings. I wanted to get a suit for track days. (Don't make fun... I want to improve before I get bad habits that stick). He found a suit that fits me, and this thing was 55% off!! Plus, an additional % due to the sale going on. Both of my pants that I bought and a shirt and hat (love the hat) ...I saved over $750 bucks on the additional gear and about $900 on the suit because of Blake!! Everyone there was friendly, helpful, and super patient with my questions. I am little and a girl, so at times, I feel I won't be taken seriously when I am looking for bike stuff, and I felt like I had known then for years. I am super grateful that Dainese has such support for their clients/customers. I am looking forward to getting a custom suit after I am done with this one read more

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I always love coming to this particular store for all my motorcycle gear needs! Not only does this store have a larger inventory of products compared to other Dainese stores, but they have sales throughout the year that other stores don't, so its always the icing on the cake when I'm able to score a great deal. Plus, the staff is always so friendly and they always go out of their way to ensure I have the right gear. They never try to convince me to buy items that I don't need or want, either. I always look forward to coming back! Thank you to Rich, the new store manager, and the new staff for being so helpful! It's definitely a welcome change compared to the previous staff and management. Y'all are the best! read more

Dainese - Motorcycle Gear Near Me - Costa Mesa, California

I bought my Estrema Air jacket and my Metropolis D-WP shoes here. I love this store, always greeted and helped the moment I walk in. They have a large selection of jackets, helmets, pants, race suits, shoes, and other accessories/gear. For the many times that I've been here all of the workers have been willing to help, and assisted me in purchasing the right stuff. You can try on anything before you buy it, and there's a fitting area towards the back where the suits are. One of the many perks of owning any Dainese/AGV gear is that they offer free sanitation/deodorizing of your gear (Which I did today). You drop off whatever gear you have, and they throw it in this "chamber" where the job gets done. In about 30 minutes you have a non-smelly jacket or whatever you dropped off. This is different than an actual cleaning, but, cleaning is only $15 IIRC. Sometimes there are events that happen here, like today was the British MotoGP viewing party. There's some seating available and other chairs to sit on so you can enjoy the action. Beverages were available as well. Parking is plentiful, and the store is conveniently located to a (somewhat) busy car wash. I always see supercars and other nice cars getting their wash there, so it might be something to consider if you end up driving to the Dainese store instead of riding there. read more

Dainese - Dainese Metropolis D-WP Shoes. - Motorcycle Gear Near Me - Costa Mesa, California

OC Dainese is the best Location in Socal. workers are kind and welcoming. selection is better than los angeles location. overall great experience. parking is difficult if it's your first time, apparently they share the lot with the car wash read more

Dainese custom works can not build a custom suit correctly and stand behind their products. DO NOT BUY A CUSTOM SUIT

Went in looking for a helmet all the guys were super nice and just vibe. Answered all my question and gave me pointers on some bikes i was looking at I'll definitely be coming back. read more

Called ahead of time to see if a helmet was in stock before I drove 30 miles to the store. The older employee said it was and to come on down. After the same employee assisted me in trying it on he said I wasn't allowed to purchase it cause he needs to save it for an event that weeekend. Funny, so do I.... All this information would have been helpful before wasting my time. They apparently don't need return customers read more

Clark and Blake ( Not the country singer ) are great guys and spend a lot of time with you. They make you feel so comfortable that you spend a wad and don't mind it at all but you are buying Italian high ground of motor cycle racing accessories , clothing and it's worth every penny. Bravo guys. read more

Still five stars after all these years. Came in to buy a few boots for street and for track and Tom and Sean took care of me as always. The store is still in immaculate condition after the remodel and the inventory is always changing. I will say though that I've noticed over the past couple years that the retail/casual/street clothing options have grown tremendously so even you don't ride but you like the brand, you can shop here with a fair amount of stuff to choose from. Personally, I come mainly for helmets, gloves, and boots. Jackets don't fit me right but that's not Dainese's fault; I'm just not built properly. The custom works shop is still in full swing though it seems pretty quiet whenever I visit. There are events being held here along with group rides and local support events for women riders and new riders alike. Prices are at a premium but that shouldn't be a surprise to anyone coming in here. Sales are always good to ask about and if you're a regular or thinking about becoming a regular, I suggest you sign up their newsletter because they send out pretty great info now and then. Ride safe. read more

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Dainese OC is a gem for the MTB scene in SoCal! Rich is incredibly knowledgeable about all the gear Dainese offers and has helped me dial in my kit for how I ride. Dainese offers a lot of great options to keep you protected on the trails and definitely worth stopping into this shop to see what they got! read more

Simply way overpriced. Even sale items on sale rack in the back are still way overpriced. There are much better & more affordable options for those that don't do track days. Cortech & Revit are brands that are perfectly fine for everyday riders. read more

I went in for a pair of race gloves and they started ripping at the cuff after 2 rides so i called and spoke with the rep that sold them to me and he advised me to come back in to take advantage of the their warrenty and went i went in My customer service rep Jordan had me swapped out and ready to go quicker than i expected! Customer service is 5 read more

What a beautiful store to walk into! I was immediately greeted by Eddie. I wanted to take advantage of the helmet trade-in promotion (WHICH ENDS ON MAY 15, 2019). Despite him being a new employee, his product knowledge and helpfulness was top-notch! I was also assisted by Harmon (sorry if I spelled your name incorrectly). He was nice and helpful in getting me the right gear. I ended up getting an AGV helmet and Dainese gloves. I will be back for that custom suit read more

Dainese - Motorcycle Gear Near Me - Costa Mesa, California

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Rode down to Newport again and had to make another stop into the store to see if they had any cool new stuff. I browsed the clearance items and found a couple of cool textile jackets that were way lighter and sportier than my leathers. Unfortunately they didn't have my size again (56). Only 50/54/58. Go figure that my size is the most popular. If I'm in the area I will always make it a point to stop in and check out their items. I rarely walk about with anything in had though. Wish they had the size 56 today! :( read more

Dainese - Store front. - Motorcycle Gear Near Me - Costa Mesa, California

If you haven't had a chance to visit the Dainese store in Costa Mesa, it is worth the trip. Great selection, extremely knowledgeable staff, and outstanding customer service. Thank you Clark and team! read more

I hate to write a review like this but I feel I have to warn others about the issue with getting service on D-Air products at Dainese and the lack of proper follow-up by the Costa Mesa store in particular. For the second time, I had to bring in my D-Air Jacket (vest) for a malfunction of the activation clasp - jacket wouldn't turn on. I have now been waiting 11 weeks for a return of the jacket. I have been in touch with the store twice in that last month to inquire on the return date. Each time, I'm assured that someone will look into it for me but nothing happens. The last 2 times I phoned the store, call went to voicemail. After leaving a detailed voicemail, still no response. I like Dainese products and have always had a good experience in the Costa Mesa store when making a purchase. The issue with product quality and serviceability of the products is the main reason for this negative review. Suffice it to say, I will never buy another D-Air product from Dainese again. read more

The staff here is just awesome. Every time I have the chance to come to the store, Ethan has always showed excellent and attentive customer service to my girl and I when we were interested in purchasing a certain product. I will definitely be coming back for more goodies. Keep it up Ethan. Ride safe! read more

Dainese - Ethan's the man! - Motorcycle Gear Near Me - Costa Mesa, California

I am absolutely sure that Dainese is the best protection for all motorcyclists of any driving level. Quality is excellent, style is super cool all the time. I am a regular customer of Dainese stores in Europe so I go there every time when I need to update my wardrobe. Couple days ago was my first first experience of visiting Deinese in California. I bought a new turtle. Nothing bad to say. Good service. Huge assortment. Awersome brand. Tottally reccomend to all bikers. read more

Dainese - Motorcycle Gear Near Me - Costa Mesa, California

Quick update. Looks as though grouchy old Tom's services are no longer required at Dainese.

This is my new favorite motorcycle gear shop. I was pleasantly surprised how big the store is and the selection of items that they carry. You can try anything on Dainese brand makes and then purchase it there since they will match Revzilla or competitor prices. Brandon was helping me out today to get my first race suit. The product knowledge that this guy has is impressive. I got some really good tips on the gear, track riding as well as riding schools. Much appreciated! Prices are not low, but you get what you pay, Dainese is a high end brand. I will be back soon! read more

Dainese - Motorcycle Gear Near Me - Costa Mesa, California

Came here looking for gear as new rider and was helped by the friendly staff on what they recommended and it helped that there was a sale going on. Definitely coming back to buy more gear. read more

Worst customer service ever! Never going back! Brought in my helmet to buy a new pin lock. They said they'll ship me the "correct" pin lock since they still need to order it. (I also ordered the visor there too and they installed it couple years ago.) so I got the pin lock, and tried putting it on and they ordered the wrong one. I told them to send me a new shipping label so I can return it and also asked them to ship me the correct one. And they refused! They refused to work with me in any way. the store manager CLARK talked to me in a very rude, disrespectful, and immature way. I should've listen to my colleague on how they treat customers, apparently they won't try or do anything to work with you. If you're planning to deal with the store manager CLARK. Goodluck because you'll be talking to a child. read more

Super cool shop. The inventory is more than anyone could ask for. Looks like they have literally everything in stock. I wish I knew the name of the gentleman that helped me out. Been here a few times and he helped me out both times. First time I went, I told him that I'd be buying online from another website and he still treated me like a customer. I ended up going back and buying a jacket directly from him instead. Got a customer for life here. read more

I love me some Dainese leather goods. If you have never been to a D store then it's good to know that each location has its own fengshui, and this one I really enjoy. Head shots of some great riders; Sic (RIP), Foggy, Schwantz, and the like. Some larger action shots of Vale, KS34, and Ago can also be found throughout the store. They also have two suits from the Roman Emperor...you know, that other guys would couldn't beat Rossi. Shirts, and other non-riding accessories are probably the easiest to get into in terms of price but if you're here then you know the deal. Gloves, suits, jackets, boots, and AGV lids are the star of the show. There is something for every budget and every style; naked, cruiser, full-faring, touring, etc. They also have a service and repair shop on-site...first time I have seen one of those. read more

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Been awhile since I stepped into this store. I have so many memories here. From all the Moto GP events with Tom + the crew back in the days to getting my whole squad laced out in gear head to toe, saving them thousands of dollars of hospital bills. This time it was introducing my buddy Carter to the art of motorcycling. He values the finer things, as well as his life, so it took no nudging to get him into a D-Air Jacket (priced almost 50% on sale) a matte black K6 helmet and some kicks + gloves to go with it. As with most purchases here at the OC D-Store, his card wouldn't click through for the 3 racks so we had to return after the Angels game to slide back with cash. We got back maybe 30 mins before, the guys probably thought we were bs-ing them, and we just so happened to add another D-Air jacket to our tab before we left as a snagged a 54 Tuono on the outlet rack at 30% off before leaving. Jordan was a solid sales guy with a boat load of knowledge on protection equipment and Rick is doing a great job as the new GM in Newport. These guys know their stuff, and have a solid passion for keeping their riders safe and the rubber side down, thanks homies. read more

Dainese - Finally part of the D-Air Family thanks Rick! - Motorcycle Gear Near Me - Costa Mesa, California

Never had a more disrespectful encounter with anyone working in customer service than with Clark. He's rude and almost cussed over the phone. Not sure how he was ever promoted to store manager and was surprised to find out he was an older man, as he speaks as if he's an angry teenage boy. Simply can't take responsibility for his or his employee's mistakes. If you're looking to go to Dainese, avoid Clark at all costs. Other employees were helpful and actually respectful, but he ruined the whole experience. read more

I made a special stop in here to check out their boots while driving through OC. This store is packed full of top notch riding gear, particularly track suits and gloves. They carry the full Dainese line with a decent stock level. The dudes working here were easy going and knowledgeable on their stuff. The 10% off for military/police was a cherry on top . Would definitely recommend if you're in the market for riding gear. read more

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So after my review the business owner or manager tries to tell me that I bought 2 different keychains, the picture clearly shows the keychains are the same, those were the only keychains bought that day by me and my friend combined. Also tries to tell me that the place that I wanted the price match for wasn't allowed, I clearly said that it was the reason I called but then they gave me THEIR (D-Store's) price. I asked her to check again and she confirmed. After a 2 HOUR DRIVE to the store you then tell me the price was incorrect. Stop making excuses and man up to your mistakes, I saw the price tag and you guys clearly marked it the price the lady originally told me. Once again not impressed and what a disappointment. read more

This is quite a motorcycle gear shop. They have top notch Italian riding gear and a selection that is quite complete. It is almost nirvana like if you're remotely a fan. The service is excellent and the shop smells wonderful. Nothing beats leather! Be prepared to spend some good amount of money. Good gear doesn't come cheap. Look out for their sales and you may walk away with something at a bargain. read more

My favorite place to shop when it comes to motorcycle gear. I never leave this place empty handed their long time store manager Tom is the best and always warm to welcome riders! read more

Tom is THE MAN!!!!!!!!! I knew nothing about racing gear and Tom was extremely helpful. The fact that he was not condescending on a newcomer was what I liked best. I appreciated his opinions and input which helped me decide on the perfect gear for me. The guys at Dainese have a welcoming environment where everyone is friendly and very knowledgeable. read more

I went there few time to check out what items are on sale. I think they have bunch of stuffs on sale every week. I Liked the customer service there. Elizabeth is coolest read more

Dainese - Motorcycle Gear Near Me - Costa Mesa, California

I came in to shop around for my track gear, and was pleasantly surprised. My first impression when stepping foot in the store was "wow, this place is uber nice..." The presentation and arrangement of the store is definitely on par with the quality of their products. The wonderful aroma of leather is unmistakable and impossible to wipe the grin off your face. I was helped by Shawn, who was incredibly friendly and down to earth. Very very helpful when trying on different suits for my specific needs. He didn't try to up sell me on anything, and was very honest in what he recommended for my riding habits. All the suits were great, and it's no wonder how Dainese gets their reputation for high-quality leathers. It was also super helpful to actually sit down on a motorcycle, and test out how each would feel in a tuck position. Overall, if you're serious about riding you should definitely come in here. I will warn you, the prices are definitely not cheap. However, if you're a rider then you should already be familiar with the prices of good track gear. The prices were actually better than I was expecting! However it's still pretty expensive to get into a full track gear setup. Either way, come check them out. Great stuff here with solid folks to help you out. read more

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