Kiki was awesome to work with. She made the whole process easy, answered all my questions, and…read morenever made me feel pressured. She helped me get my Sea-Doo and made everything go smoothly from start to finish. If you're looking to buy one, I'd definitely recommend asking for Kiki!

They were super helpful with my recent purchase of a ZX-14R…read more Big thank you to Carissa for all the help

Got my JetBoil five years ago and after less than a dozen uses, it finally time to buy a new fuel…read morecanister. The sign on the shelf for 4oz and 8oz ISO did not specify which brand so I asked a friendly associate. I didn't know that JetBoil branded isobutane canister can be used for MSR and vice versa. Cool beans! Also, the 8oz is a better deal than the 4oz and the only disadvantage is that it won't fit inside the JetBoil pot. The cashier asked if I want to apply some past credit I forgot about which brought the total expense even less! While there, I checked out the latest trail running footwear which I am due to be acquiring as well! Came in the middle of the week at 3pm and very few shoppers.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.

A Thank You to Trek Bike…read more I want to share how much I appreciate the care and integrity Trek bike has shown with my Parlee bike. From the moment I brought my bike in, it was clear these folks actually know what they're doing--and more importantly, they respect their customers enough to be straight with them. What stood out most is how transparent they were. No upsells, no unnecessary work pitched just to pad the bill. They took time to understand what my bike needed and gave me honest advice. That kind of straightforwardness is rare and it made a real difference in how much I trust them. But here's what really impressed me: they caught a factory recall on my Shimano crank power meter and offered to replace it without charging me a dime. Most shops would've either missed it or found a way to bill me for the service. Not Trek. They went out of their way to make sure I was taken care of, no cost to me. That's the kind of thing that tells you a lot about a business. Special thanks to Caleb--he was instrumental in taking care of my bike and making sure everything was handled right. Bryce was equally knowledgeable and friendly throughout the process too. The whole team is genuinely skilled and personable. It makes the whole experience easier--you're not second-guessing whether they understand what they're talking about. You just know they do. I'm grateful to have a shop I can trust with my bike, and people like Caleb and Bryce who actually care about doing the work right. Trek bike has earned my confidence, and I won't hesitate to bring them my business again.

Trek Tustin, CA is absolutely amazing. The team is incredibly knowledgeable, determined, and always…read moreready to help. From the moment you walk in, you feel supported and taken care of. Jeff is an expert when it comes to custom bike fitting. His attention to detail is next level, and he's fully dedicated to getting you as close as possible to the perfect fit. The rest of the team is just as impressive everyone is friendly, professional, and extremely knowledgeable about Trek and other products in the industry. I highly recommend this location to anyone looking for expert assistance, top-tier service, and a team that truly cares about your riding experience.

I'd give ZERO stars if I could…read more Fair warning for anyone out there looking to order any products from the Racing Force parent company through this business, Chris Emery has basically disappeared off the face of the planet. He owes me ~$1800 in merchandise that I've already paid for. Initially, our transaction was good with Chris being very responsive. Once I ran into some production quality issues, he reassured me and kept me informed of what the next steps needed to be, but I always had to chase him, and it still dragged on for months to get a resolution. When it finally got to the point I needed to return all my merchandise to get the graphics redone entirely, I sent back all of the team jackets I ordered and then he went dark. No response via email, text, calls. I had all kinds of mutual contacts try to reach out, even Racing Force. Nothing. I had to get Racing Force corporate involved and managed to get my merchandise remade at a discount, but I still lost a fair amount of money and the original product I ordered.

From the owner: With over 20 years in the motorsports industry we have the knowledge to keep you safe and help you…read moreunderstand what you need and won't sell you anything you don't need. We want to be your first choice when it comes to purchasing your safety equipment to keep you on track and having fun.

THANK YOU CHRIS Since 2019 I've ALWAYS experienced excellent lightening speed service for my rusted…read moreold vintage beach cruiser even when the shop was packed full of higher profile wheeler$ they were already busy assisting so I had no doubt I'd receive help untangling the brake lines of a new fold up bike... However after walking several blocks to transport on a wagon I discovered the shop had moved to their new location and only Chris was there obviously busy working on several projects by himself... BUT he was kind enough to immediately interrupt himself to resolve the tangles AND adjust the alignment AND fill the tires without me even asking for the additional inconvenience. highly recommend this neighborhood shop where kindness and consideration is apparently their admirable culture. Much Love & BlesSINGs to the staff and extended families

This is such a great bike shop…read more the experience of settling on an E bike and as a cyclist was extremely knowledgeable and the team spent a lot of effort to get me exactly what I wanted and get me set up perfectly. After owning the bike for a year I had a battery problem which truly tests the store and this had nothing to do with the store, but a manufacturing defect which path not only helped get corrected quickly, but stood behind They got things done and were on the ball when the chips were down. The best way to measure companies often is when things aren't going right and these folks really Deliver the promise of Customer Care They care --- not only when you're purchasing something but long after you've had it on it and use it. And if you're buying a new bike with all the technology involved having a bike store that will stand behind their customers in their products they sell is more important than anything. thank you path bike team

One of the best service experiences at this location. Kevin the service advisor was extremely…read moreprofessional and same can be said for the rest of the team behind the scenes. The level of communication is impressive and I would highly recommend any Harley riders to experience the level of service provided here at Orange County Harley Davidson.

Everyone at this dealership is sincere, professional, and truly honest. They take the time to help…read moreyou find the right bike without being pushy or trying to sway your decision just to make a profit. I bought my dream bike from OCHD, and it was a great experience in every way. They gave me a fair price for my Sportster and genuinely helped me choose the bike that fit me best. I ended up with a Street Glide at a great price--and it felt right, especially since I'd been missing my Fat Boy so much. Long story short: trust their advice and leave behind the usual insecurities you might have at other dealerships. They're focused on building real relationships with their customers, not just closing a sale. Thanks, Mus and Gabe