On our way back home, and no time to stop to eat somewhere for a nice lunch. This location is close to the exit and entering the freeway. First time eating at this location. Lunch crowd, so three cars in front of me. Just ordered the stand cheeseburgers and a large chocolate shake. Pricing was good, just under $20.. Exceeded my expectations for the service and how it was packaged.. asked for ketchup and I got 5. All the napkins and straws were also in the bag. Decided to eat in the car under a nice shady tree.. and loved the little box that the fries came in! The shake was better than most places too! Glad we stopped here. Definitely will be back if we are out this way. read more

Well, if you like soft serve ice cream Dairy Queen was a quick drive-through for us. They did have like a little special where you got chicken strips, fries a drink and a sundae for seven bucks I believe. It was satisfying something quick and easy. I'd do it again. read more

I know a way you can save at least $10 on Dairy Queen's Blizzard Cake. I order a Reese's Blizzard cake with Happy Birthday on it, online. $44.00 Dairy Queen gave me a time it would be ready, and it wasn't. No big deal. The manager grabbed a blizzard cake from the freezer in front. It was marked $32.00. She asked if I wanted writing on it. I said yes. She charged me $10.00 to put Happy Birthday on the cake. Lesson learned. read more

The sweet tooth in me loves this place. And the make ice cream cakes. Always a plus, service is fast, drive thru is great for on the run and use your app for bonus points read more

Super disappointed got a heath Carmel brownie cupfection that was definitely not worth $7. It barely had any ice cream. The cup was about 1/4 of the way full with ice cream, 1 small piece of brownie, on the better side it had a lot of heath chips. I shoulda just got a cone. read more

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Food small portions big prices service was fair a little bit of a discussion over the difference between a large and a medium of identical sides served Sundays. One was supposed to be large. One was supposed to be a medium, got told the ice cream melted no, it didn't read more

Blonde haired girl manager needs to learn some customer service. My son's 11 and 7 year old went in with their own hard earned money and was excited to buy their own blizzards. He payed on his own and chose to tip with his money. When his order came up the lady yelled order 199 he didn't know what number he was (there was also no one there except for us) she then screamed at him and said are you 199 he said I don't know Yeah I guess it's two blizzards. She seemed completely annoyed and put off. I said hey lady he paid with his own money and tipped you with his own money you don't have to be so rude. He didn't have to tip you and at this point I don't know why he did.. I'm just saying I don't like it. If fast food has the tip option and someone chooses to tip you had better start being respectful. You don't treat people especially little kids like that if you're working for extra tips. Get a grip lady control the crazy. I'm the only one allowed to yell at my kids like that lol. read more

I haven't tried any of the food. Really all I ever have is a blizzard. when I get the Craving, I head over there for a blizzard. I always receive good service, and there's no tip jar. But the best part is that I don't have to get out of the car. read more

Takes way to long to get food really rude and ignored me and my girlfriend and constantly was cussing and was just a overall bad experience

Firstly, this place does not have half of the stuff that they display on the menu (or they do and the worker was just too lazy to make it). My husband ordered a chicken strip basket and an orange Julius via the drive through, the woman responded to him saying "I don't know what your talking about, we don't have any of that". Then continued to treat him like he was stupid when he said "um okay" and ordered something else. This woman should not have a job in the food service industry if she thinks it's acceptable to treat people that way. Dairy Queen is a favorite of mine and I've gotten that exact order for most of my life. This woman has ruined the experience for me and family at my local Dairy Queen. We will not be returning and neither should you! read more

Came back again and the experience here was awful again . The employees are terrible and rude .

Service was extremely slow. I understand that everyone is short staffed, but I watched as employees were standing and doing nothing. I ordered a chili dog, and they provided a fork and knife, but no chili! I went to use feedback on the receipt, but the store ex'd out the unique code. I won't be back. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Carson City, Nevada

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Just went to Dairy Queen for a Pumpkin Pie Blizzard and yumm.. almost worth the terrible customer service and fact that clearly these people can not count. The 4 piece chicken strips meal only had 2 tiny chunks of chicken a few fries, toast and the wrong sauce. But rather than to offer a complimentary replacement meal with a free coupon for a later visit. I was told to bring the meal back to prove it or I could drive back and get 2 pieces of chicken strips. The whole point of "my dinner sucks" because we chose Dairy Queen was lost in the lack of Good Customer Service and thinking of the customer first! Guess What Dairy Queen on HWY 50 in Carson City.. you just lost 2 customers!! read more

Dairy Queen is the best, possibly the only, place for a dipped cone. I can't comment about the food as I've never ordered the food.

Table was dirty. I asked to have it cleaned. Counter person used soaking wet towel, and wiped it. Walked away leaving table soaked with water. Brought me wrong order twice. I told server twice it was wrong order. He told me it was the correct order. I showed him receipt. He said, "Oh." I knew the server wasn't mentally okay by his words and actions, so I let it go and ate a cold burger, and onion rings...horrible! Felt bad for server, but not for management. They knew the server was not able to perform customer service. Will not return to store. read more

Like what I said to my first post this is highly recommended so I came back and tried this restaurant for the second time but suddenly before I reached the door I saw a Death mice in front of it and it got squeezed it was disgusting and I lost my appetite I think nobody cleaned and I decided to go somewhere else. read more

So this Dairy Queen is very inconsistant. Don't expect lots of toppings in your blizzard. Sometimes they're good but most days they're not. Their customer service isn't great but I guess that's normal these days. I was disappointed with my MEDIUM sized dipped cone as it was not medium sized but hey what do you expect; it's Carson City. read more

Dairy Queen Grill & Chill - Churro dipped ice cream cone. - Ice Cream & Frozen Yogurt Near Me - Carson City, Nevada

I've been there the past few days and this place has sucked so bad I'd rather drive all the way to minden for my Dairy Queen. They switched the ranch so now it tastes like processed fake everything, pretzels are always hard not only that but I barley get anything in my dipping cup of queso to make the pretzels just a little bit better. The food is always cold the chicken tenders the fries, Basiclly everything that's made in the oil because it sits there all day until there gone then they make new ones. The cashier was also very rude what happened to the old team in 2021 and in 2022 this place has really Gone down hill in the past year. read more

When you need some good ice cream, food, and cakes this is one of our favorite spots. The ice cream is always good especially the Blizzards. I personally like the New York Cheesecake blizzard. My family loves the oreo and reese blizzard. They have good burgers and we come here for the kids ice cream cakes. They arent badly priced either. The staff is always friendly which makes it more enjoyable to come here. read more

We don't have a DQ in Reno so when I saw one here we went in for a nostalgic experience. The place was very clean. Cakes and treats freezer full. Modern enough that I wonder if they got a facelift/remodel inside. Food was hot fresh, we ordered the chicken strips and fry rings basket. Had the country gravy dip and the spicy queso dip. Never had the spicy queso dip. It was soooo good! As it cools some it even gets stringy a little like you see in commercials. Staff was nice, service was quick and music just the right level. Finished off with blizzards as good as we remembered. If you're in Carson give this place a try! Oh and it was comfortably cool not freezing cool. Prices comparable to other fast food maybe a little less. $10 for 4 strips, toast, fries, onion rings, and two good sized dips. And the gravy and the spicy queso are hot dips. $1.60 for a medium soda. Oh and someone said no burgers but they have burgers. read more

Dairy Queen Grill & Chill - Chicken strips and fry-ring combo - Ice Cream & Frozen Yogurt Near Me - Carson City, Nevada

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Staff there is VERY unprofessional, my co worker and i went for our midday snack and they gave us our order with plastic in it and got upset because we requested a new one, on-top of that and kept switching staff to take care of us. This was all through the drive thru. The girl at the window, one of the younger boys and another girl all kept looking through the window and giving us looks like we were an inconvenience. Made us feel very uncomfortable and judged. Work on your staff's professionalism! They represent DQ; a very loved restaurant! read more

I went last night around 6pm I order a banana split I pulled over to eat it and was disappointed on how they gave it to me whipped cream was all over not placed on it and tasted spoiled 2 there was hair in my ice cream I was to far to come back theses kids are unprofessional and no customer service at all I'll never be back waste of 7 bucks and some change read more

Attention Customers and Owners of this Dairy Queen: the drive up window staff ask, point blank, if you want to tip while holding your credit card. Of course, this aggressive request is very off putting and inappropriate in any setting. Avoid this Dairy Queen if you are not a fan of being shaken down for a tip. read more

It's DQ!! I mean who doesn't love DQ?? Consistent yummy product. Mostly great service. I do really really wish we had more than just 1. The line gets ridiculous and I've bypassed it many times for that reason alone. read more

This Dairy Queen location doesn't make burgers, but who goes to Dairy Queen for anything other an ICE CREAM.... Lol The prices are amazing the staff is great and friendly. read more

We loved our experience. Really wish we had these in Hawaii, drive through and food selection. I ordered the brownie ala mode, omg it was so good. Service was fast and employee that served us was friendly. Will definitely be back read more

Dairy Queen Grill & Chill - Drive through dessert - Ice Cream & Frozen Yogurt Near Me - Carson City, Nevada

Ordered a burger no tomato, got it with tomato. When I told the host and showed him the manager took the burger handed it to the cook and with out even trying to hide, took the tomato off the burger and tried to give it back to me. Being as I have a current food managers card I know this is against the health code. So if ya send something back here make sure you ask them to remake or ya get what ya get. read more

Was glad to walk i with friendly and helpful humans at the counter. My Blizzard was amazing, but unfortunately the Fries were limp and lukewarm. And the vegetables on the burger tasted odd. I will go back, especially for the Blizzard, not so much the food. read more

First the food was good, but the bathrooms were another matter. On the womens bathroom sign they put a large white paper that said, EMPLOYEES ONLY. Two male customers both chose to use EMPLOYEES ONLY. Not good. read more

This place is terrible, no orange julius, and misty machines broken down.

We came here for my favorite, chicken basket with gravy, and low and behold, they were out of gravy. Darn. Had to settle for the buffalo sauce instead. But it was still good. The kids love coming here because the kids meal comes with a coupon for a dessert. We love the classic blizzards. But it's also hard to go wrong with a soft serve cone or any of the sundaes. Great place for a tasty sweet treat. read more

Horrible service, very rude and pushy taking orders, punks working there with terrible attitudes, and they do a terrible job making food orders, they also close this place down an hour early all the time. read more

Made the mistake of having the hubby stop here to bring us lunch - maybe 3 minutes away. The entire order went straight into the trash. Bun on the burger was stale to the point of being hard. The fries were old and not even warmed up. What a complete waste of time and money. Buyer beware and drive right on by. Bad bad bad read more

Today is Veteran's Day. I got an email saying Dairy Queen was honoring veterans today and veterans could get a free Blizzard. Here's how the ad read: "This Veterans Day, November 11th, your local DQ® listed below is saying thank you to all active or retired military members with a free medium BLIZZARD® Treat." The requirements read as follows: "*Must be in uniform or bring valid proof of service at participating U.S. locations." I show up with my driver's license which clearly states in the lower right hand corner that I am a veteran. I had to take my DD-214 to the DMV to get this endorsement on my license. Many local stores accept this as proof that I AM a veteran. Lowes, Home Depot, and Verizon give us discounts every day. Many local restaurants today are offering free meals to veterans. l only have to show my 'veteran endorsed driver's license' at any of these establishments to get my discount. But not at Dairy Queen. The person at the counter specifically stated that "we do not accept driver's licenses". I said, "Even though I had to show my DD-214 to the DMV to get this on my license, you don't accept it"? He said he was sorry. I said NOTHING and walked out. It looks to me like Dairy Queen talks the talk, but in the end, is unwilling to walk the walk. I don't personally know any vets that carry their DD-214's with them. So if I wanted my free Veteran's Day Blizzard I would have to drive back home, go into our safe where important papers are kept, get my DD-214 out, and drive back to Dairy Queen. NOT HAPPENING. Not worth it. And, it will be a cold day in you know where before I go back to THIS store. Thanks for honoring us vets . . . read more

Don't go to this fast food restaurant employees don't know how to count to four got home and the chicken strips meal was missing one strip and when we called they said they would only replace the meal for the same thing nothing for the inconvenience of them not doing their job right patricia said to be grateful for the people that are working their like as if it's a soup house as if They are donating their time for the food we ordered and paid for . The employees are their because they want to be there they are hiring everywhere else. She also tried to tell me it's not as easy as it looks to work at a fast food restaurant I have worked in one for 3 years I know a cheeseburger takes one patty and a double cheeseburger burger takes two patties it's not that hard! Now my wife gets to not eat we rather get the 8.00 back and never go back.if they were so grateful for their employees they would pay them more. Patricia should be grateful for the customers they get and try to learn customer service. We will go to cold stone creamery from now on bye Patricia read more

First off the customer service at this DQ is terrible. It's pretty disappointing when you order 2 blizzards from this place on door dash, end up paying 20$, and the blizzards don't even have barely anything in them. Sadly this isn't the first time I've ordered doordash from this DQ and it always is like this! This place is so stingy with the toppings it's ridiculous for how expensive the food is. All the kids that work here have been extremely rude on multiple occasions. I would give this place ZERO stars if I could. Seriously such a disappointment. read more

Little bitty sign you can barely read on the front door saying they're going to charge you a fee to use a card. Then a huge sign at the register that says you HAVE to use a card unless you have exact change. If you're going to charge a fee to use your preferred method of payment that sign should be big and obvious too. read more

If you are looking for a great place to sit in the AC and eat lunch. This is not the spot. The AC isn't working I don't think because it's 97 outside and it's hotter in there than it is outside! They also messed up our order, which is fine it's fast food I don't expect much. As we were leaving the health board was showing up so maybe they will fix the AC. Oh and bring your debit card because they don't have change. read more

Dairy Queen has the best fast food burgers but If I wanted a Vanilla Blizzard, I wouldn't have ordered an Oreo Blizzard.

Food was good, my malt shake was like drinking a melted cup of ice cream warm, watery and sad. service was fast and excellent always recommend Dairy Queen just don't get a malt. read more