Why are you so rude? I asked if I could get the saucers parmesean/garlic sauce on the side and was told "no". It made me chuckle to myself because it was so blunt but ok. I guess those chickens have to be sauced to get that flavor so I ended up with plain chicken tender basket. The guy was just continually blunt and disinterested in his job or something so it just came off as rude but whatever, that I can deal with. I got home and the first thing I went to eat was the bread and it was burnt on the bottom which I didn't realize until I took a bite but, with that bite I also got a brown curly hair and that was it for me. Absolutely disgusting and couldn't take another bite. I'll never be back I spent $18 for nothing... thanks! read more

Came with my eight year old grandson and he says the are best hamburgers in town. I truly enjoy there banana splits.

Horrible service!!! I ordered through app and i ask where is my order the worker tells me they didn't get it but they will make it. I waited 30 minutes then he asks to see order again and says ok im making it but we dont have the misty drink so heres 2 free drinks then i wait 20 minutes i ask again for my order he again asks for receipt i show him hes like we didn't get it but i will make it now. Om like you said that 30 minutes ago now you can shove it and i walked out!!! Horrible service... read more

We've ordered pick up a few times and they always got it right. It's usually ready before you can even get there. Great choices, always fresh! Make sure you join the reward program, the points add up fast if you add the family size take out box of frozen treats (DILLY BARS)! So simple but so good, kids, parents, grands ALL LOVE DQ! read more

Great food great service keep up the good work. The ice cream is the best part. Don't stop doing what you're doing.

This location is always lacking. Often out of ingredients, very lite on the ingredients/toppings, often tastes stale, and no consistency in proportion sizes and preparation. Service ranges from friendly to not. There are better Dairy Queen locations out there. Sadly this is not one of them. read more

Why two stars, it's because of them not having the dining area open as yet. Ice cream is as good as it always was. Haven't tried the food here in a while so don't know how it is. read more

Two thumbs down here- the front register girl is friendly enough but don't order food here and expect it to be hot- twas not cold and terrible.. just hoping I don't get sick .. it was all bad! I had to spit out my food! No thank you- never again at this location.. the ambiance was fine even though there is no soap over the sink in the bathroom.. moving on- just a big no here! I should have known by the absence of people here read more

Cashier didn't put my order or my in laws order in properly when we went back after dropping my wife off at work because they only had 3 employees working and took a minute to take orders. Once we got back to say something about my in laws order, the owner or manager whoever he was, was incredibly rude to my mother in law saying she should've checked the order before she left. We didn't notice it was wrong until AFTER we dropped my wife off. read more

The young girl who took my order was friendly and competent. I heard an older customer who had purchased two cups of ice cream commented that they charged them $2 for a cup so they could have a glass of water. First I was as astonished as the couple that they would charge $2 for a size small said cup for water, use smaller clear plastic cups and don't charge people. After a brief exchange between the couple and I about the cost of the cup I chose a table in the dining area to wait for my order. After reaching my table I heard what I believe was a manager say, quite loudly to another employee, "if you don't want to pay $2 for a cup of water don't order it". Unbelievably bad customer service, the couple wasn't blaming any employee just the store policy. Just crazy how rude young people can be and still be in a management position. The restaurant was not very clean nor were the bathrooms. The food, second biggest disappointment - my burger tasted like it had been microwaved (cooked not heated)...very very dissatisfied. Medium soda and fries were good and no complaints. read more

Dairy Queen Grill & Chill - Receipt from my lunch. - Ice Cream & Frozen Yogurt Near Me - Crystal River, Florida

Chicken was cold hamburger was gross. fries were ok amd soda was flat. the worker was nice tho.

I specifically asked how the BBQ chicken strips were... I get my order and 10 miles down the road, I decide I was going to grab a fry... No BBQ sauce on the dry nasty chicken strips. The Texas toast could have passed for croutons. Fed up, I turned around and drive back... only to be met with a line out to the road, I didn't want the rest of my order to melt, I just turned around and went home angry and disappointed!! I fed the entire meal to my dog! I am so sick and tired of nasty food from major fast food places! They are so used to people just accepting what they throw in the sack! I will never go back to Dairy Queen again!! read more

Been here once and that's enough. Got me and my kid a ice cream , me banana split and my kid hot fudge Sundie. Neither tastes right and no toppings were put on or offered. They aren't bad but not as good as other DQs read more

Used the drive thru 08/03/23, girl handling the order was very nice. Confirmed what was wanted on both blizzards twice and we both acknowledged the order. Person in line in front of me had to have his order fixed. Both Blizzard's were wrong, close, but wrong. It is soft serve so it doesn't taste bad. There is a very bad pot hole at the exit of the drive up window that has been mentioned to the staff before, numerous months ago and impossible for management not to acknowledge. Great for Jeeps and pickups, not so much for low profile cars. Last chance. I'll be driving to Brooksville next time. read more

This isn't about the quality of food, or the speed of service...it's about the woman working the drive thru and her ability to take someone who was embarrassed and demoralized and turning their day around with one simple act of kindness. Thank you! read more

This place is a Sewer of a so called ice cream shop ! First of all it has less then 5 % fat content ; so it doesn't even qualify as ice cream. So anyway ; I went here for a Sundae today and what did I get ? Garbage. Strawberry topping on air pumped frozen skim milk ! and no whipped cream ; they said it doesn't come with it ! Duh ! Then don't call it a Sundae !! oh and the nuts were extra and they ran out of cherries. They take your money first then feed ya slop ! Good thing I didn't order a Banana Split ! The bananas were as green as a darkened Lime ; like they just picked them 10 minutes ago. and the crew was just as rude as a band of monkeys eating green bananas ! The place is littered with posters of their frozen skim milk treats ; but in reality the product they serve is nothing like the lying Posters ! I'll see the inside of this place again ; NEVER ! The Manager and the entire crew here is a disgrace ! read more

It was advertised all over the internet that dairy queen's across the country would be giving out free ice cream on Monday. The first day of spring. But not at Crystal Rivers Dairy Queen. Nope. The owner is too cheap to do that. Was told nothing would be given free. And a small sundae is about $6.00!! So not worth shopping there. Too greedy to even thank their customers on one day of the year. The site you gave me to contact you is unsafe. Trying to give me a virus because of my bad review? I see I'm not the only one is is not happy with you. read more

I cane through 2 days ago originally and the ice cream was old smelt of spoiled milk when i called they said they cant do anything about it unless i bring it back i was already 20 minutes away and past my curfew so they said they cant do anything i told them go check your ice cream bc your gonna get more calls it's absolutely disgusting. They ended up writing my name down for a call back. No one called back so i went back up there today. Today i was asking about my order wanting to remake and to order a new order, i kept asking to remake it instead they refunded it even though i kept asking and they rushed me out of the line but forgot to give me my food. This will be the last time going here this is some bull honestly. Woulda got better service from white folks thinking they know how to cook. read more

The worst DQ I've ever gotten good from. Flamethrower burger was ordered with no lettuce, it had lettuce cores on it. It's also suppose to have two 1/4 pattys this one had 3 regular little burger pattys,that's no half pound. Other order was a 1/4 bacon cheeseburger, this one had no bacon on it and was made with one regular burger patty. Onion rings burnt. Then gave me a Med. Hi C that any one with eyes could see was out of syrup. Was like pink water. Ice was ok not great. read more

Dairy Queen Grill & Chill - This ain't no 1/4 bacon burger - Ice Cream & Frozen Yogurt Near Me - Crystal River, Florida

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TRASH, food was cold , management sucks. waited 45 minutes for chicken tenders like what?

My bride and I stopped here to get her a hot fudge sundae for her birthday. She got exactly what she was after and the service and cost were perfect. read more

We pulled up to the drive thru order machine and there was a sign posted that reported that they were out of ice cream. I don't know how a Dairy Queen could be out of ice cream. This is completely ridiculous. It's like going to a McDonald's and them not having hamburgers. If I could give this review zero stars I would. read more

The Crystal River DQ is the closest DQ to our location. We have made several trips through their drive thru. Most of these trips have meant frustration for us. How? We ordered a chili dog combo meal. It wasn't until we arrived home (about a 20 minute or so drive for us) and opened up our order that we realized they took it upon themselves to add cheese. When we placed the order, it was not verified prior to the cashier giving us the total and told to pull around to the window. We 'assumed' she placed our order as we spoke it to her via the intercom at the drive-thru. Yes, it was our fault for not checking the order before we pulled away from the window, but with a line behind us, we were more concerned with not holding other folks up. Another time we received supposedly freshly cooked food, yet the onion rings and fries were barely warm. On another trip, we ordered four blizzards. Now, we've been eating blizzards for several decades and have been to multiple DQs across our great nation, so we know what a good blizzard is supposed to be like. The blizzards we received from the Crystal River DQ were already crystalizing. This means that someone thought it a good idea to pre-make the blizzards and shove them into a freezer to await a customer who would order that particular kind of blizzard. Also the blizzards were all flattened on top as if someone had packed a cup with a blizzard mixture and then smoothed it over with a knife or spatula before putting it into the freezer. Blizzards are supposed to be creamy and look as if they have just been removed from the mixer. If management or other employee thinks they are saving time by pre-making blizzards, trust me, you are not. What you are doing is helping steer your clientele to another restaurant. To get a good blizzard, we would happily wait the two or three extra minutes it takes to make them up fresh. Okay, I realize that some of this may seem petty if each of the 'issues' above were taken singly, but it seems as if each time we have gone, there's something new to add to the list. When we go out for a quick bite, we try to choose places that will at least not add to our stress. This DQ is not it! The next time we get a hankering for something from DQ, we will drive the extra miles and go to the Brooksville DQ. They have stellar customer service and better prepared foods for their customers. AND they give an appropriate number of straws and napkins with our freshly prepared foods. read more

March 13th 2012, was the first time I was ever in this Dairy Queen. The young lady was very friendly, we laughed as I have a tendancy to joke slightly with people. I love to see people smile, lots of other grouches out there. :D I am wheelchair bound at this time due to amputation. Restrooms have proven to be a challenge. Not only was this Restroom easy to get into but it was large and most of all CLEAN......... The management and staff deserve not only KUDOS but I would say a nice raise for all the effort they put into taking care of customers and being clean and friendly. it was a pleasure to get my blizzard and next time we are in the area we will stop by again. THANK YOU CRYSTAL RIVER DAIRY QUEEN :D read more

Ugh--20 minutes waiting, tickets lined up on the counter. Picking and choosing what order to make. Young man touching face and hair then entire time, then picks up 4 cups to make blizzards, yep, fingers inside the cups. Wipes sides off with hands. Glad I finally got my dipped cone while they waited for the chocolate to heat up..... read more

Oh hey, this is a pretty big Dairy Queen as far as DQ standards go. They have the full menu of hot and cold items but I'm just here for the cherry dip. Since you can't really screw that up (oh wait, they missed a side!) then there's not much else to review. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Crystal River, Florida

Just went through the drive-through and waited 15 minutes for no one to respond. Came to the window and employees never responded at the window for five more minutes When they finally open the window they said what's matter with you why didn't you order at the window Not sure who owns this place but certainly giving the franchise a horrible reputation. read more

The employees were very helpful. We wanted to modify our shakes and they did!

No mask, no gloves when preparing and serving at the drive-thru. When questioned, the "owner's wife" said, "I am the owner's wife and don't have time for this". I advised her she has a responsibility to her customers, she replied again, "I don't have time for this". Maybe the Health Department should advise her. Obviously we left after waiting on line for 20 minutes. read more

This dairy queen was a joy to go to. The people who work here are so nice and polite its crazy more people arent here. Theyre lunch was 6 bucks and i got desert. So if i had to reommend a place to eat, id give them a chance. Thank you dairy queen read more

I do not know who is the owner of the DQ in Crystal River. The two female employees working there last week were not wearing a mask or gloves while serving food at the drive through. When asked why they weren't using them, the answer was they use them while preparing certain types of food. Really! They basically prepare fast food and ice cream. Also I was told that if I wanted to be safe, then I should stay home. They should put that on their marquis outside just to see if it works to increase their business. Personally I will never go back. read more

Third time this month that I came in around 8 pm and all the chairs in the restaurant were up on the table like they were closed. I ordered and like times in the past my wife and I had to take our chairs off the top of the table to be able to sit down and eat. The staff starred at us like we were inconveniencing them by showing up to eat one and a half hours before closing. Super uncomfortable feeling. We will not be back. Horrible management in the Crystal River location to allow or encourage this to go on every day. read more

I have been coming here for years. I don't know whether they are under new management or if the employees simply don't care. But everything was wrong with my visit. First of all, my boyfriend and I ordered a number two and a four piece chicken strip basket. Well, they told us the food would be brought out to us. After approximately 16 minutes, I approached the front counter and inquired about the status of my food. I stood there for almost 3 minutes while the employees continued to glance at me without saying anything. Once I was finally got noticed, the employee then told me they forgot about it and it had been sitting up there for "who knows how long." So the employee stated "we will reheat your food since it has been sitting so long." Excuse me? Reheat? No dude, you can remake it while you're at it. The management and employees should be embarrassed with themselves for their work ethic and lack of enthusiasm for their jobs. read more

There softserve has been good in the past but not today. My wife's chocolate malt was equally poor. We have been there before but never in the past have we had such poor product. They are also very slow. read more

We only get ice cream (not the food) and we usually get "take away." So I can't review the facilities, or the meals, but if you enjoy a DQ ice cream treat, this is a great place. I have been impressed by the efficiency and patience of the crew. Even during yesterday's "Free Ice Cream Day" with lines out the door and cars wrapped around the building, the staff was fast and courteous. They zip around the counter. If there is a problem with an order (The person ahead of me got a cheeseburger and not a hamburger), they fix the problem quickly and apologize. read more

I usually enjoy DQ treats, but the last time I was there I paid $6 for a brownie earthquake sundae that I could not eat. The brownies and Oreo pieces were extremely stale ruining the whole thing. I really should have taken it back, but I didn't have the time. I felt ripped off. read more

This is the worst Dairy Queen I have been too. They loose orders and argue with the customers about the way they make your order. We finally got our ice cream and the guy next to us said he had better check on his cause he had been there 20 minuets already. He came back and said they forgot it. read more

Our group of 8 just stopped in for a quick lunch. The food was typical Dairy Queen but I felt I needed to leave a review for the kind, personable service we got from Meagan. She was so patient, friendly and accommodating. I hope her Managment sees this review and appreciates this outstanding employee. read more

I never eat at a Dairy Queen without looking at their health inspection report grade. It is a law that this is to be posted in clear view. Theirs was nowhere to be found. So I asked the manager to see it and her reply, "oh.. that must've just fell off the wall." Bad sign. Even worse was that she kept my mother and I waiting for nearly 10 minutes while she supposedly went and looked for it. She never came back. One employee was outwardly rude while I was waiting. Why? The rude employee plus the manager's inability to locate their health inspection nor come back to let us know gives this place zero stars. I am disgusted. read more

Food was decent. Ice cream was good. However, it is raining outside, and there are at least two leaks in the dining area.