Well my review is torn between. I always get good service at a rapid rate .but don't feel like it should be a nutrition shop.

Horrible service but good food, I ordered a banana split and an ice cream sundae for my granddaughter, at the window the lady messed up the banana spilt and put chocolate syrup instead of hot fudge read more

So, pretty standard Dairy Queen as far as what they have to offer with regard to treats and meals. We drove through looking to get a blizzard on a warm day. The main competition they have in the area is a Sonic on the other side of the road. The day we came through they had a pretty good line in the drive through, but they got to people pretty quickly and seemed to keep ther line moving pretty well. Typical show at the window flipping the blizzard over to show that it doesn't spill out of the cup. For both of us they could have done a little better job of mixing the ingredients.....a few at the top and a pile at the bottom w/o much in between. It did hit the spot, but was almost $10 for two medium blizzards...considering the quality of how they mixed stuff...I'd probably opt to visit the competition on the other side of the road and use their app for mid day treat savings. read more

I went to go get a cake the price is different from what charged I assume I talk to assisted manger she said she probably put the wrong lid in and that it was the right price. This is the 2nd time I have come to this store never will come here for sure too eat I watch several people that work here on my 1st visit come from restroom and not even wash there hands so gross. read more

Dairy Queen Grill & Chill - Cake - Ice Cream & Frozen Yogurt Near Me - Gadsden, Alabama

Never have anything. One time they were serving only ice cream. They haven't had ketchup or honey mustard for the past 2 weeks. Terrible location and whoever orders the food and supplies needs to be fired. Would give 0 stars if I could read more

Tonight my family and I went to get blizzards. When we arrived there was a long line. We didn't mind waiting. When we ordered Brittany took our order. She talked through the entire time I was trying to give our order. Every time I went to say the order she was talking to another employee. As soon as she finished taking our order she walked off and did not give me the receipt. When my husband got our order he said I had to go back up there because Brittany said we didn't pay for one of the blizzards for our son. I went up there and asked her what happened because the math wasn't adding up for me and we already paid for the blizzards. Again, if she had given us the receipt or took the time to actually listen to our order that would have been nice. She proceeded to tell a fellow employee I was calling her a liar. In which I never said I just said it wasn't making sense to me how we didn't pay. She then proceeded to print the receipt and slam it on the counter and walk away. She very loudly said to the employee how "she's tired of this". When she came back she said "we'll do you want the blizzard or not?". I said I would but she needs to lose her attitude. She then in front of other customers waiting was pretty much shouting how I needed to learn how the customer isn't always right and she's not gonna lose her attitude. She made the blizzard and came over and made a face at me and slammed the blizzard on the counter. I've never had anyone talk to me like this at any restaurant and we will not under any means be visiting this location again. I used to work at DQ and it's not that hard to do your job without being an asshole. read more

It's ok. Malts and Blizzards are great, of course. It's a clean store. The help is fine, but tends to be crabby and sometimes a bit too self-absorbed to give good service. Last time we were there, my Blizzard was sort of perfunctorily tipped on its side instead of happily turned upside down like the chain intends. Not so much afraid it was going to pour embarrassingly out of the cup onto the counter, but more "yah, whatever, it's the rules, gotta get this over with because the boss said so. Here's your cup. See ya." Dude. This is ice cream. You're making people happy. Be into that, at least. In this land of low expectations... read more

Employee was very rude. After waiting about 20 minutes in the drive through we had the most disrespectful employee ever! We ask for a blizzard she kept asking how we wanted our banana split. We told her we don't want a banana split but she kept giggling and asking the same thing " how do you want your banana split? Not one time did we say we wanted banana anything. Finally she ask us to come to the window. We left. How could we trust anything your business fixed us after such rudeness! We have been coming there ever since they opened that store, but that is our last visit!!!! read more

A friend picked up Dairy Queen for me, and I have to say it was pretty good. I got a brownie dough blizzard and soft pretzels. The blizzard held up until they made it to my house, and everything was fresh and delicious. Sadly they got part of my order wrong, I requested honey mustard instead of queso and still received queso, but other than that the food was great. read more

This was the dirtiest most unprofessional restaurant I have been in. From the floors that you stuck to all the way to the burger with under cooked bacon like you could tie it in a knot under cooked and one of my two hamburger patties was so under cooked it didn't even melt the cheese. The "cool" told my wife that the bacon comes that way. Worst fast food experience in 45 years. read more

Went with my best friend and her mom to have a Sunday afternoon bite. First we were greeted in a very friendly manner. They know my friend and her mom at this store by the name. That's so nice. Manager Sondra came to open the doors and helped us to wheel MawMaw in with her wheel chair. She got to choose the table that was most comfortable for her wheel chair. Our order was taken and food was delivered fast. My cheese burger was really good and without bacon, like I requested. My onion rings were awesome, hot and fresh. MawMaw had chicken strips and coleslaw. Nothing was wrong with the coleslaw, but she did not care for it that day. Sondra replaced that coleslaw without questions asked. Very nice to treat an old lady well. While we were eating the employees, who seemed to work really well together (a sign of a great management) were checking that everything was fine. No one rushed us and we were allowed to enjoy our visit together. We all loved our desserts, hot fudge sundays. For a repeat customer, It is so nice to go to a store and to be recognized. Great experience, clean store, good and fresh food, awesome customer service. I will definitely go back to this Dairy Queen when I am in Gadsden, AL. read more

I visited here yesterday afternoon for lunch with my grandfather, and everything was A-OK. Upon entry, I felt a rush of nostalgia, given that I hadn't been here since I was a child. I recall coming here after a field trip with my Kindergarten classmates years ago, and I was instantly charmed with the memory when I came in. Our cashier was accurate and attentive, and both of our orders were exactly correct, and served very quickly. I ordered a 6-piece chicken finger basket with fries and some Texas toast, with gravy and ketchup as my condiments. I ordered the gravy since my grandfather expressed how good it was, and I can now say that I agree. It had a strong, savory flavor and didn't taste like gray colored slop like some gravy I've had in the past. It went very well with the chicken, although the chicken itself was rather bland, same for the fries. The chicken had thick breading but wasn't very seasoned at all, and again, same for the fries. I remember the chicken being way better in years past at this place, and that's not just me with my nostalgia glasses on. The fries were about the same as I remember, though; not very crispy and sort of flabby, but they have a unique flavor at least. The Texas toast wasn't very special; it was like some slices of bread microwaved and then some butter was drizzled over it. At least most of it was hot... For dessert, I had a S'mores Blizzard, even though the Reese's Outrageous Blizzard looked tempting. The maker served it to me and turned it upside down as always, and not a drop went on the counter. The Blizzard was very sweet in comparison to other Blizzards I've had in the past. Even though s'mores don't usually have this in them, I think I tasted some peanut in it, which I'm somewhat allergic to. Luckily, I had no reaction to it. While eating my Blizzard, I noticed that the little chocolate pieces in it had the DQ logo imprinted on it. The inside of the location was very clean and cool, definitely a good place to come in on a hot summer day like yesterday. The employees had a good attitude and were happy to help with whatever I needed. It may be a while, but I'll be back. read more

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Just not good there food is not good and there ice cream is good it's just the food it's soggy and gross if you want to go there and try the food it's soggy. read more