Everyone please try a salted caramel cookie dough milkshake. I'm crying dreaming of having one now…read more It's perfect

Been coming for 40 years. My companion asked for a vanilla float with a shot of chocolate syrup…read more Answer? "No. Our system doesn't allow it." Hold up. In this Kline's there was 1) vanilla ice cream, 2) soda, and 3) chocolate syrup. Nope. The nice attendants were so sorry - truly. They were sweet and kind. They wanted to make us happy. But "the system" won't allow it. No matter what we suggested. Then my companion said "this has been my favorite thing at Kline's ever since I started coming here." Nope. I was enjoying my hot fudge sundae as I watch this sad story unfold. It turned into sand in my mouth. I threw it away. I offered five dollars cash for a shot of chocolate syrup. Nope. Nope, nope, nope. We won't be back. Kline's, when you let your "system" defeat your excellent staff's very best efforts to make a customer happy, you have defeated yourself. You may want to return to your roots and values with which John and Grover Kline built this business. Get the MBA out of the driver's seat. You may "take the quality of the ice cream very seriously." You seem to have forgotten how to take the customer at all seriously. Take a lesson from Ed Bastian of Delta Airlines. Empower your staff to solve problems and make the customer a frequent flyer.

I've been completely surrounded by great ice cream and custard spots lately -- probably thanks to…read moreall the nearby dairy farms -- and each place somehow keeps getting better. We tried Bruster's Real Ice Cream today, and it did not disappoint. I ordered the strawberry matcha, and it was one of the best combinations I've had. The matcha was smooth and well-balanced, while the strawberry both blended in nicely and still stood out in flavor. Overall, a really solid experience and easily a 10/10 for me. I'll definitely be back to try more flavors.

We were craving some dessert after dinner, so we made our way to Brusters for the first time. We…read moreeach ordered a blizzard (it isn't called that but I can't remember the name). I got Reese's with extra candy and my bf got m&m. She put a LOT of candy in mine. I loved it. Haha. The ice cream was definitely real. It melts fast in this heat! Delicious though - we'll be back again

Their women's bathroom needs some TLC: The toilet does not flush well, and the hand towel dispenser…read moreis out of order. Moreover, the lid of the trash does not open properly. The cold brew coffee with chocolate balls is good even without any syrup. The customer service from the lady with glasses was great. Would love to visit again for the non-sweet coffee that ends with "caf" on the menu.

The food was good, nice staff , and beautiful decoration! This is a nice little get together placeread more

Very cute and local food truck serving up soft serve. Surprised it has so few reviews. The man…read morerunning the truck was super kind and happy to have us enjoy some ice cream. They seem to situate themselves in the parking lot between Taj of India and Jack Brown's downtown. The food is pretty cheap and delicious. Brownie was soft, warm, and decadent. Soft serve was light and creamy. Would definitely come back here again!

We have tried multiple times to come here. We checked the website for hours prior to coming and it…read morewasn't open. One time even hung around hoping they were just running late but we ran out of patience and left. Beyond disappointing.

Immature worker didn't know anything. She just sat there on her phone. A lot of the flavors were…read moreout but she said she couldn't fix them.

This place consistently closes before their hours say they do. Don't even bother going. They will…read moreclose 30 minutes before the posted time, and on many occasions, this has happened to me personally. The staff is nice and always helpful, but seems to close whenever they feel instead of following the time, both online and outside the store.

Fantastic flavors to choose from. Can't remember all the names but everyone was all smiles. Some of…read morethe best tasting ice cream. Good butterfat content for a smooth, creamy texture. I have to think being close to dairy farms helps. You can smell the farms the minute you get out of the car. Small price to pay for delish ice cream. I like the ordering process. Order at the front window, then walk around to pick up from the side window. No seating inside but plenty of seats on the deck behind the bldg and picnic tables beside the bldg. Ample parking.

Very good ice cream. It may be the best in the Valley. Good service as well. My wife and I will be…read morereturning.

I've eaten enough scoops of ice cream to know that when you walk in at 2PM on a random Tuesday in…read morethe summer and the line is to the door, you're in the right place. When it comes to the quality of ingredients and pride in a quality product, Smiley's is it. From their fresh cream to the homemade caramel in their ice cream, it simply doesn't get any better. Smiley's is arguably the best ice cream I have ever eaten and is a place I would recommend to anyone in the area. From the cleanliness of the store, to the attentiveness of the staff, and the outstanding ice cream, Smiley's is far away the best ice cream you can find. Do yourself a favor and visit Smiley's for the best ice cream you will ever eat.

Staff were really nice and attentive. It wasn't very busy when we were there, but they took your…read moreorder and got it out fast. Smiley's was recommended for us to try, so we had high expectations. They met our expectations, but nothing to rave about. Inside was clean except for a couple of tables that had ice cream on them from previous guests. Overall, nice place and I would go back.

LOVE Dairy Queen Grill & chill so good and everything is so awesome and from the ice cream to the…read moremeals always made fresh and wonderful and the staff are always nice and happy sweet and they always get the food out fast and the building is so clean and and sanitary and they always clean the tables chairs and bathrooms after every customer is done and love it so much and I coming here always and when I'm craving for ice cream or yummy delicious burgers and etc and give them lots of tips and donate and they deserve it and they are positive employees and happy and they deserve award and make sure you're kind caring loving and respectful towards them and they work so hard and day & night and I always appreciate that for what they do. Especially on a hot day perfect place to get some ice cream and it is nice cool inside and fun relaxing environment. Happy summer everyone! From Lauren

Leaving a review to showcase the exceptional service we were given while visiting Harrisonburg…read more Simone went to next levels to make sure our experience was perfect!! She made a made to order ice cream with warm brownie with peanut butter sauce on top for the things that my wife was craving. Even brought our order to our table! I'll say DQ is DQ but when you have great service, that makes the experience that much better! And their soft serve ice cream is really good! Thanks Simone!

Food- Fresh cookies per usual…read more.. Service-Jordyn was attentive & very friendly. Ambiance-very clean store I would definitely come back to this location.

These cookies are absolutely amazing!!!! The cookies and cream cookies taste exactly like a cookies…read moreand cream bar from Hersey and it's perfect!! The white chocolate chip macadamia nut cookies are also a 10/10 I highly recommend both of them!!! The ice cream does have a milky taste to it which some people don't like but it's still delicious regardless.