This has been my favorite DQ since I was a kid. And I have done my part to support them during this ridiculousness. HOWEVER, they have crossed the line with requiring drivers to wear masks in the drive thru! YES, YOU MUST WEAR A MASK WHILE IN THE DRIVE THRU!!! I feel incredibly sorry for the employees to be subjected to abuse by angry customers because of their ridiculous management!!! Out of respect for the employees, I did put my mask on before driving up to the window. But I am more concerned about how many other people the cashier collected money from & scanned cards with the same pair of plastic gloves before I drove up to the window!!! DQ you have lost my business until you stop this ridiculous policy. read more

The service here is extremely rude durning rush hours. Not one employee knows how to multitask and it gets taken out on customers as soon as they walk in the door with a rude welcome and eye rolling. I asked about my order and front counter girl had no patience and told me if I had an issue I can talk to the manager. I asked for the manager only for the manager to not have any customer service and told me that I needed to calm down. I told her I was not yelling I was simply trying to get an answer and to that she said she was dropping my order from being made. All that was on my order was a blizzard. Not a great way to be treated by a company. read more

On May 13 at 8:45pm I picked up my online order, a Crispy Chicken Salad Bowl with Ranch dressing, a 3pc Chicken Strip meal and a Cheeseburger meal. Got home and no Ranch dressing for the salad. Not really a big deal, however, There was only one box with chicken strips and fries and then they just tossed a loose cheeseburger in the bag. I included pictures of what the Sundays (if you can call them that) looked like that came with the meal. It is May 15 and I got a call from the manager, they are going to replace the meal. Gotta respect that, we'll see how it goes. To be continued... So last week (it's now June 3) I went and got the replacement meal. It was great. Very nice, fast, no hassel. Thanks, me and the others Im sure will be back. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Spokane, Washington

I walked in and there was somebody there waiting to pick up an order that was ordered online and he was waiting there for over 20 minutes and there was another one that was right after him I placed my order and I had to wait at least 30 minutes for my order. All I kept hearing from the mail server was that they were shorthanded, but they sure look like they had at least 10 people back there I will give credit to the manager who offered to refund my money. I still give me my order, but I'm not into that. This is not the first time and I keep giving him a second chance, but most the time I'll head up to West Francis Dairy Queen, and order there because I get better service there. read more

Quality of item was unacceptable.There was no flavor and it wasn't even filled to the top.They messed up on the order to begin with. 03/12/25 12:30 pm on wellesly. Employee girl didn't know what to do got all snippy & is extremely unfit to work there.Hiring process is poor, obviously they dont care what they hire.Bad experience. Go somewhere else read more

The food is rather bland. I would consider that they would change the cook. My burger was completely a disaster. The ambience was normal people ordering fast pace restaurant. The service was great very nice and pleasant. read more

I went there on 12/12/24 at around 3:30pm. Line didn't take long. I ordered a $7 chicken strip meal deal. The soda had no syrup and they didn't give me any chicken strips. I literally got a handful of old fries and a sundae with barely any hot fudge. Super disappointing and a waste of money all around. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Spokane, Washington

Friendly, clean, yummy DQ food. I am old-school and prefer double cheeseburger and a small shake. We also like to bring home one of their cakes made out of ice cream for special occasions. read more

ordered 2 meals, a double bacon burger meal and 4 piece chicken strip basket with a salad and half of my meal was missing ranch and utensils no where in my bag read more

We heard that Dairy Queen is celebrating 80 years in business with running a buy one blizzard, get one blizzard for 80 cents special til March 15th. We arrived at 7pm and waited 30 mins for an order of 4 blizzard's. We felt badly for anyone who decided to go through the drive thru because they waited even longer. Was the wait worth it?? YES!! It was well worth the wait and the blizzards were delicious. We ordered the mint oreo, heath caramel brownie, snickerdoodle cookie dough and the harvest berry pie blizzard treat. Every spoonful of ice cream had a tasty morsel and the ice cream was deliciously thick!! If it wasn't for such a long wait I would have given them 5 stars!! Take advantage of an amazing deal while it lasts!! Btw. It's 5.49 for a large blizzard. read more

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Went there today and ordered our lunch ask for tartar sauce and ranch to go with the chicken strips asked for extra cotton candy to be put in my blizzard. Got to the register paid for all of that including a dollar for the extra syrup in my blizzard and we got zero napkins no tartar no ranch and before I got halfway done with my blizzard I was getting regular vanilla ice cream I had to ask the kids when I ordered to please make sure that that didn't happen and let's just say I will not be coming back there. He also put on the receipt that we didn't order any dip which we did and I'm not trying to get into a debate or anything here on hiring or not hiring but if someone doesn't want to get out of their chair in your drive-through window to get any of the stuff we ask I wouldn't have them working for me read more

Dairy Queen Grill & Chill - This is a copy of my receipt where it says we didn't ask for dip - Fast Food Near Me - Spokane, Washington

W H Y A R E T H E C O N E S A L W A Y S CROOKED? Have you tried giving a toddler a leaning tower of ice cream???? It always always falls. Why can't this location make straight cones ??? Edit: They also messed up our 3 item ice cream order and there drive thru menu light was broken. read more

When I eat here I have nostalgia of my youth. Their ice cream cakes are the best. Love the old decor.

I am a really big fan of their blizzards they are actually good quality. The rest of the food is pretty bad like McDonald's. I had a dilly bar and that was really awful and I could not even finish the whole thing. The only reason I am giving a 4 star is because the blizzards are the best ones I have found and they are pretty cheap at only around 5 bucks for a large. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Spokane, Washington

I've live very close the this Dairy Queen and it has always been a pleasant experience UNTILL recently. The workers are not polite and rush you through. They all seem very rude. They ask what sauces I want and then don't give them to me, they forgot my food completely last time it's like they aren't paying any attention!!! I think they need better employees read more

Fast food yo. It's a tie for this and Wendy's for my favorite guilty pleasure of the not so fresh. Quality burgers and fries. But I'm not picky when it comes to fast. It's the dessert though that we loveee. Getting a dilly bar or one awesome blizzard will make anyone's night! read more

Dairy Queen Grill & Chill - Uhmmmm yes. - Fast Food Near Me - Spokane, Washington

Der is was amazing my order was perfect and the food was amazing I would 100 percent recremend

I'd like to get a free dq blizzard next time I go in. I got the cotton candy blizzard and it was a normal vanilla with 2 pieces of Cotten candy sprinkles in it. It was a large as well. Ily guys but this was just sad read more

My standards are never too high for fast food just expect decent customer service. The ice cream was good and that was about it. I ordered a Strawberry Julius that tasted very orange so they either messed up the order or didn't clean the blender very well. The workers were very rude, not one smile from any of them. I asked for a cup of water and it was like I was inconveniencing them. Like come on people it's fast food not sales just smile and be polite. read more

Basic fast food. Nothing fancy, basically the same thing they served in the 70's when I was a kid. Although the skill of making an ice cream cone seems to be a lost art read more

Dairy Queen Grill & Chill - Fast Food Near Me - Spokane, Washington

I went in this location for the free cone day with my grand kids and I expected it to be a mad house from the line and the amount of cars but it was great! The staff handled the crowd like pros and with smiling faces. There was a line out the door and the staff had it moving fast!! I even accidentally dropped my cone off the tray and before I could say "Oh crap!" it was swooped up and replaced with a new one in seconds. Kudos you guys, nicely done!! read more

The reason I gave only 1 star is because I can't rate this place any lower. This place doesn't deserve any stars. This place is the reason why they should provide negative stars. It's very clear when you walk in that there is a Spirit of discontent that lives there. Obviously all the employees hate to get customers and hate their jobs, and probably hate their lives. No service with a smile, barely any service at all. The last time I was there (and it was the last time) I walked in at 9 pm, there were 3 customers ahead of me, 2 employees at the counter, and nobody had been served. After waiting several minutes another disgruntled employee emerged from the back, dreading every step he took. He was so rude and uncooth, like, how dare us come here. Ice cream's good though. read more

Wynee was amazing! Came in on a super busy Sunday and she was running around with a smile to help everyone! Seriously need to give this girl a raise. She is such a hard worker! You go, Wynee! read more

This particular Dairy Queen is in DESPERATE need of a remodel. It looks very old and doesn't feel really clean.The staff was messing around in back quite a bit. There was an employee that had her children there and was a customer until her child ran around the counter and she went after her and then rang herself up at the register while we were waiting for our food. The manager said the cups were stacked way too high and no one did anything about it. Sounds like they need some respect. The staff was not professionally dressed with leggings and yoga pants paired with the DQ polos and visors. We got a blizzard that was over filled and spilled in the car. Food was okay. To be expected. read more

I'm not always really impressed with their customer service. They are friendly enough, I suppose. Just very slow. My husband and I stopped in for a couple of blizzards and stood there while it took three people to make four blended drinks for the drive through. I'm not really sure why ice and fruit is so complicated for them. read more

Came through the drive thru tonight to order ice cream and the people in the drive thru were so rude. Took about 20 times of me saying hello and about 4 minutes for them to answer me. read more

Great customer service! Everyone here is very friendly. Good food and tasty treats! The 6 buck lunch is a deal too!

We came in tonight and Lauren was extremely friendly, respectful, and hardworking. Thank you Lauren for your positive vibes.

I cam into the Dairy Queen on wellesley to scratch my ice cream itch and holy hell was I satisfied! I urdered a salted karamel truffel blizard and not only was it salty like asked for, It chokalate ice kream flavor made my tast buds wuter. And dont you even get me started on my 5 dullor buck lunch. The food purtions were jenerous and the order only took appruximately 15 minutes to reseive. The food was cold but i dunt care cuz the chicken was sulty like my sulty karumel truffel blizzaed. And dunt even get me sturted on the cleanliness of the bak room. just so you know it would eat off of that floor in a heartbeet. therea plenty of little free surpizes like smash ice creem conew and blizards. I must say if i gut a job ther I would be a fat bustard. I rate this resterant 6/5 if i cud. Tank you very much and i bid thee a good day thanks for the food. Weleslt dary queen you made my day an I thank you for that read more

I have been a long time fan of this business and have been ever since i was a young child, but recently my doctor gave me some heart breaking news and i've had to cut back on my food intake and really watch what i'm putting into my body which meant i had to quit coming as often as i once did. i thought all i could order were bananas and applesauce however, once i heard about this dairy queen selling no sugar added dilly bars i was ecstatic! i could finally come to my favorite fan food chain again! (: My excitement soon dwindled the second i took a bite into the retched thing! how can you even call this a dilly bar? i looked at the ingredients too and there's only 2g less of sugar, but instead of regular sugar there was alcohol sugar and it didn't even get me drunk! i was very dissatisfied at this and just for that dilly bar i would give this place no stars. However, i dropped five pounds and have decided i can start eating fan food on the daily again so no more diet dilly's for me! i can finally eat pretzel sticks with ZESTY cheese sauce, chocolate milkshakes with extra chocolate, and most importantly non-diet dilly's!!! I talked to my doctor about my decision and he said he doesn't recommend it but i think he's just fat shaming me. in a week he will let me know the results of my prostate exam and boy that was an uncomfortable appointment just let me tell ya! hehe sorry if that's a little tmi!! Anyways, my mom is calling me so i have to cut my review short sorry! thanks for hearing my thoughts because nobody usually does. read more

Yesterday I came through the drive-thru to this Dairy Queen and asked for a Nerds McFlurry. The person that took my order, shall remain nameless, seemed to be confused by my ordered. Sharen then proceeded to try to list off certain flavors that seemed too terrible to be true. Such as cotton candy blizzard which seems like it would taste like the leftover milk after you eat lucky charms, a Jurassic blomp blizzard with buck nuggets inside..yuck, and a lemon murang curd blizzard with lemon wedges and pie chips inside or something like that. I really wanted my sweet and sour treat that pairs well with apple cider and taquito dinners in front of the tele. Upon arriving at the window sharen greeted me with a huge buck tooth smile that was very warming to the soul. She handed me the complete wrong order but I didn't care because that smile with 3 missing teeth and a crooked nostril was too warming to the soul to complain. Instead of my vanilla blizzard I got a chicken strip and a toast with some honey mustard, that was delicious! I hope every Dairy Queen fan goes here I had a great experience!! read more