I ordered online the night before. 6 sandwiches with the names listed for each one. The order was ready when I arrived, but it wasn't correct. There were no names listed on the wrapper, but the number of the item was there. I ordered combos for all 6 , which included chops and drinks. There were 5 chips, but not the ones I asked for. There were 5 drinks. I ordered a side potato salad that was not included. This was a TO GO order. They were very busy when I arrived so I didn't have time or space to check everything before we left. read more

Ordered our food and waited in the store for 35 minutes to get my now warm cold sandwich. Was very clean but was disappointed in service and food. read more

My company ordered a $160 order, they messed it up, forgot a sandwich, had to substitute something for another and didn't let us know. When called the manager said they could only remake it and we could pick it up or "put it on their board". Our company is having a staff training day, so going to pick it up is a huge inconvenience. When I told this to the manager he proceeded to tell me how they just received many large orders and continued to make excuses. Being in the customer service field I understand but in my experience you attempt to fix it not make excuses. When I came in the building to pick up the sandwich there was 6 employees and not one acknowledged me for roughly 5 minutes nor acknowledged other 8 people who came into the store! read more

It's a great convenient place to get a sandwich, but the problem is the dragging of feet with online ordering. It's been the past three times where I've ordered ahead of time on the app, I get a 15 minute window to having it ready, get there after the 15 minute window, and they haven't even started the order. We're it busy, I'd absolutely understand, but having worked for a sandwich shop before, having two customers in there ahead of me is no excuse to ignore the online orders too. read more

First.... lemme say ive been to this location atleast dozen and a half times. the location is always clean, and the staff is super friendly. But this time I called in looking for a mythical "sub in a tub". Claudia answered the phone and said it did in fact exist. So when I mentioned a number 13 as a salad.... and she confirmed it could be done. I squeeled with glee and said I'd be right in. I walked up the counter to proudly make my order.... only to be told Claudia already presliced my order. I was floored. This is the type of customer service that goes above and beyond! She needs a raise. As an employer..... this is the staff I would strive for. So left a tip... grabbed her name and ran to my car to make sure people know this is service to leave a review for. Thank you Claudia..... I'll be back soon for another #13 sub in a tub "mikes way". read more

Jersey Mike's Subs - On the spot service - Fast Food Near Me - Spokane, Washington

Meats sliced to order, and LOTS of it! I can get 3 meals out of a "regular" size sub! And make sure to get the "juice"!! Gives your sandwich a little extra flavor punch! read more

I need a cane to walk and getting in and out of my truck, so I order from Jersey Mike's because they have curbside pick up. I pulled up and checked in on the app and watched as two employees just low key hung out in an empty store. After ten minutes, I got out and walked in and one of them said, "Oh you are here for curbside. We were supposed to bring it out." More just telling me what I know then apology. I don't want to have to use curbside. I also don't want to post Yelp reviews like a Karen but I really don't need disrespect and lack of compassion from teenagers. No threats or anger, just a general plea to do a little bit better. read more

I did a pick up order today for lunch and after my first bite I immediately noticed there was a big dark hair in my sandwich. Totally disgusted and will not be returning. Time to have your employees wear hair nets. read more

Jersey Mike's Subs - Number 7 with hair - Fast Food Near Me - Spokane, Washington

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This crew was great! Clean, informative and quick. I've eaten here several time and thought I should give them a thumbs up for being great! My sandwich was perfect and hit the spot! read more

My husband and I were looking for subs but wanted something different than Subway. I remembered Jersey Mike's so we ordered delivery. He had the Philly Cheese and I had the Italian. I was pleasantly surprised. Very well seasoned and tasty. You get a decent sized sandwich for your money. I had enough for leftovers. They offer chips, desserts, and soft drinks as well. This is a great option for a quick sub that stands out from the other chains. read more

If you're sensitive or allergic to pork products, the grill may be your only option if you decide on a Philly cheese steak with out the cheese. As they use ONE slicer for all their meats and cheeses. They forgot about my order... so while my dad was eating his order, I was still waiting.. Began to feel lightheaded... finally got asked what I had ordered, then they decided to make it...it after my dad was about done with his.... Oh, they also tried to double charge my dad, thankfully he caught it...Not the ideal place to sit down and eat as it is loud... read more

I just came out of Jersey Mike's on Regal. I have to say I have never seen the number of orders they had and were working on from customers using the app The back counter was completely covered with tickets. Take out bags were being lined up as the crew knocked them out. It was insane. But ... what was truly amazing was how calm, cool and quickly all of their staff was working. No gripes, no short tempers, no attitude. They were just working as fast as they could. It was truly impressive. Under the current conditions, it would give any of us pause to think about going to work right now in such a public facing job. But to also have the workload be at an absolute peak ... I am truly impressed. Great job people! read more

Jersey Mike's Subs - Fast Food Near Me - Spokane, Washington

What a great experience the whole crew here is awesome. Thanks to Jeff for bringing Jersey Mike's to Spokane. #7 today. read more

Jersey Mike's Subs - #7 giant as always. - Fast Food Near Me - Spokane, Washington

I was craving a sub and Jersey Mike's was in the vicinity so I ordered one of their Philly Cheese steak subs and it turned out deliciious - seasoned just right with a good mixture of steak, onion, peppers, and cheese. Ordered the large size which was good enough for two meals. Next time I'll go for one of their Italian subs - the ingrediants look like a fantastic combo to be eaten! read more

The food is absolutely amazing and the service is pretty good. But let me warn you if you order online, you better add 20 minutes to your wait time because you will be waiting a very long time. Especially if you order hot sandwiches. read more

whenever I order a veggie sandwich, staff rarely clean the blade so my cheese has chunks of meat and meat juice all over it. Never seem too happy when I ask them to clean the blade. And always try to cut my sandwich with the knife that has been cutting meat sandwiches all day. read more

Look, I'm glad the employees are having fun, but every time I go in there I stand there waiting to give my order while they laugh and chat. Then they start making my sandwich, stop to chat more for about 20 seconds, then continue making the sandwich. It's very frustrating when I just wanna get in and get out. They treat customers like a second thought and sometimes won't even look you in the eye. Not to mention the absolutely insane prices. read more

I did an online order and went to pick it up. I grabbed a cup for my soda and started filling it up. Add an employee came up to me and said do you have an online order and I said yes and then he asked one of the guys in the back if it was ready and they said yes, and then he said give him a medium cup because I guess I apparently grabbed a large one? but he was very rude and I told the employees that I just spent $30 on sandwiches and this apparent manager was giving me a hard time for the wrong size cup! Really disappointed in the way I was treated there. It was an honest mistake, and I felt like I was being treated like I was doing something wrong I won't be coming back... read more

This location is back! Awesome subs once again. Love the "Mike's way" and the staff is so nice. Online order is great and very accurate.

So disappointed. I love Jersey Mike's sandwiches. Today we went to the north Division store. The service was terrible. We waited 45 minutes for two sandwiches. The sandwiches were good but the service was absolutely awful. The gal behind the register was very rude as was the gal making the sandwiches. They were ridiculously slow, never apologized for the wait and never worked as a team to assist the customers. I won't be back. The sandwich is not worth dealing with poor service. read more

I used Uber eats to have to get my Sandwich delivered took 45 minutes. I ordered a hot sandwich and when I open it up the cheese was not even melted at all and it was cold. Also they are very stingy on there sauce. read more

Love this location! The employees are always so nice and welcoming. I always get number 7 the turkey & provolone mikes way of course ;) Btw their brownies are to die for! Love this little sand which joint. Come here all the time & definitely won't stop! read more

Jersey Mike's Subs - Fast Food Near Me - Spokane, Washington

Bought a tuna sandwich today..it was awful..buyer beware...it was terrible..will NEVER go back..

Literally the slowest sandwich crew I have ever seen. I don't know if these guys are just high on drugs or not managed correctly but it took roughly 30 minutes to get my sandwich. They weren't busy either (only a customer and I in line). Always a great sandwich but I'll be going to jimmy johns now. read more

Great store, always consistently excellent quality and friendly service! Italian sub is the best best best. We get the giant and it feeds three. read more

This was a terrible experience. Ordinarily, I am happy with this shop. This time however, the clerk cut a piece of bread slightly larger than a mini, and tried to pass it off as a regular. When I pointed it out, she said, "Whatever, bro!" Her attitude and tone showed she was angry for me pointing it out, so I left. This is the only time I've had a bad experience here, but I don't know if I'll be back. read more

Normally a big fan of this establishment but ordered a philly cheese steak today that was not good at all.

Everything food wise is great. Everyone here seems like they don't want to work here. Bad customer service and extremely rude it seems. Send help. read more

Me and my aunt went to jersey mike's subs yesterday because we wanted to try something new, we got there and i order one of their clubs and my aunt got the turkey and provolone and the ham one for her friend, i would not recommend going to this place their bread was dry and hard and it didn't taste the best either, $47.00 down the drain . read more

Went in person to order a couple of subs. Was told by a team member that I would be helped in a minute. I understand that they had lots of order tickets coming in. I waited for 4 minutes in front of the order here sign, and no help was given. One more team member walked out, expecting to be helped, she went straight to the grill, and the first guy walked over to situate the orders. Still not being helped, a manager walks out. No one has even said Hello or Hi to us at this point. Then an interview comes in and the manager focuses all her attention to him. I was absolutely baffled. I will never come back to this location. Please improve your customer service tenfold. I was very disappointed, and I felt ignored and no one ever wants to be ignored.... especially when they are trying to contribute to your restaurant. read more

Jersey Mikes makes a pretty darn good sandwich. I usually go for a cheese steak style and they have been great. The beef has nice flavor, the bread is fresh, and service has always been friendly. If you are planning on feeding a crowd buy the giant. They are huge, could easily feed 4. They also have two special hams, one with black pepper, the other with red pepper. I prefer either over the baked ham they offer. read more

Definitely exceeded my expectations. I went there thinking it was going to be "just another sandwich shop". Jersey Mike's far outstrips most other places. "Giant" subs are probably too much food for a single person but I ate one anyway. Classic Italian was fantastic as was the Pastrami Rueben. Meats and cheeses were sliced to order then layered on a wonderful Italian loaf. The best part was the super thin shredded lettuce that tops the cold sandwiches. It was anything but a $5 footling but well worth the price! (Jimmy Johns should just quit now) read more

Decided to pick up lunch today. Headed to Jersey Mikes due to a coupon however even with the coupon, sandwiches are a bit expensive for the size. I must say though, the person who took my order/cashed me out/ and made my sandwich was quite attentive and very nice. He advised me of my available points to redeem for a sandwich and offered to bag my sandwich. I must say though, having ordered the portabello mushroom sandwich, part of my bread was so soggy I could not eat portions of the bread as it was saturated with wetness. Overall there was really no taste so I added a bit of salt. I am not certain this sandwich place competes with Subway but I did enjoy the wonderful customer servicing. read more

They slice the meat and cheese for your sandwich when you order it. The bread is good but my favorite condiment they offer is the cherry pepper relish! I fell in love with this chain in California and I'm so glad there is one here in Spokane. I feel like Jersey Mike's is a gift from the Lord and the relish was made just for me! read more

This place has amazing sandwiches. However, the last 3 times I have been in, they were out of bread? How can you be a sub sandwich place with no bread!? Also I'm never greeted when walking in, instead I'm looked at like I'm bothering them. Service is always bleh read more

An employee was making my sub and asked if I wanted any add on and I couldn't understand her, so I asked what she was trying to say twice. And she immediately gave me attitude because I couldn't understand what she was saying. Terrible attitude and pathetic work ethic. Will never be coming back to this location solely because this employee.... read more

Great sandwiches and ingredients! This place is on our list for coming back. We love how friendly the staff is. I would definitely pick this sandwhich joint over Subway, Jimmy johns ect. We will be back and I highly recommend Jersey Mike's. Try the #97 it's on their "secret menu" :) read more

Service blah, food blah, overall blah. I could never eat there again and be perfectly fine.

Surprisingly pretty bad. I'm all about sandwiches and what not but I was incredibly disappointed with the meal. The chicken was a thin sheet and had no substance to it. The bread was cold and hard and the temperature was not consistent throughout. Even the ranch was weak. read more

In terms of service it's not the greatest but if you are looking for a great sandwich, this is the place to go to. Closet thing to an authentic Philly cheesesteak! read more