They must have an issue with the plumbing, it smells like sewage. I'm not sure how anyone was sitting in there.

Dairy Queen in Wilmington Ohio has always given us great food been through this place 50 times maybe since they established here. I usually get chicken strip basket with onion rings. The onion rings are heavenly ! Only one time did they give me some that I thought were a little to done. The employees are always great and care about their job. read more

July 11, 2025 Thank you so much to Dakota P, a kind, hard working, very professional, helpful, young man, who works there at the Rombach Road, Wilmington Ohio. Dakota P rung up our order, triple checking our order, to make sure our food order was perfect! Also, Dakota P. gave excellent customer service to my husband and I . At our table, he came over, and checked on us, to make sure our food was perfect, and asked if we needed anything! Excellent, kind customer service, to us! He was very hard working, sweeping and cleaning the area! Our table and the area surrounding our table was very clean, thanks to Dakota P! Great customer service and great food! Thank you, Happy Customers, July 11, 2025 Senior Citizens Bill and Eileen US Navy Female Veteran read more

Well this only Dairy Queen that I've seen that is actually a good mix of different people!!! The service was very helpful and very friendly. The bathroom are spotless. The fridges are full and good tunes on. The food was a bit bland but still good. They had a very large seating area outside and partially covered for shade. The singular drink machine was pretty much empty so you only had a few choices. read more

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OMG- can I give them a 0.01 rating. I got a side of Cheese Curds for lunch today. They were not eatable!! They were really weird. It was like a tougher chewy 'sac' that was empty. And it was covered with a fried bread crumbs on the outside. No taste!! Not sure what's happening with their cheese curds, but if you order them try one before you leave the store/drive thru. read more

What's the purpose of a drink carrier when the employee fails to secure the drinks or blizzards in the carrier? Then a blizzard falls out during the handoff inside a brand new car! Offering a replacement $6 blizzard is insult to injury! Maybe offering to help try to clean it up, something!!! You can turn a blizzard upside down but can't secure it in the drink carrier kinda defeats the purpose. Also, why not add lids? SMH... will not be coming to this location ever again! read more

I waited at the counter for 15 minutes without being acknowledged by any of the 6 employees working. The manager (Ebony) came to the register no hello no I apologize for the wait. Simply asked for my order which I placed; deluxe double cheese combo, extra cheese, large fry and drink. I paid got the cup and there was no ice at the machine. I went back up to the counter and my food was ready a few seconds after I walked away which seemed odd. The food typically takes a bit longer to prepare. So I asked for a refund she began to interrogate me as if I was a criminal. Asking why I placed the order, I explained that I was not satisfied with the service. Instead of apologizing for the inconvenience she got angry and claimed that I do this all the time. Which is not true I live in HIllsboro, Oh. She stated that she just refunded me a 3 piece chicken dinner which is absolutely never happened. This was all happening while there were several children behind me. She started the refund and had the money in her hand I reached for it and she would not let the money go and began to chastise me in public. I told her this was ridiculous and to stop being aggressive towards me for no reason. After I got the money she turned her back to me stating I was a liar. I have never been treated so poorly at this DQ and I hope that you review the camera footage to verify. I spoke to the general manager about the incident he was polite and stated that he would pass the message on to the owner Keith Chambers. I am not expecting anything I just hope that Ebony is retrained on customer service. read more

That's my blizzard and they didn't flip it I had to do it myself I was semi nervous at the time but I'm recollecting myself currently might need therapy I ordered a blizzard not a milkshake read more

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So I typically do not do reviews other than good ones to commend people for good service and food. This is the 2nd time in several weeks that my husband and I have been in for ice cream and they are fully staffed with no other customers but no one seems to want to take our order, they are all standing around in the back and side goofing off. The tables are not wiped down, they are dirty. The garbage in the ladies restroom is overflowing. Whoever the owner is needs to get control of this. read more