The could improve customer service and how they treat their customers and they could also improve…read morehow there food is made and how they prepare it for better taste and quality instead of being so careless

They say on every website and there is a sign outside that they are open 24 hours but when we…read morepulled up they say they are closed?? If you aren't open 24 hours, then why advertise it? Time and time again, this isn't my first time dealing with this at this location. Every time I try, they answer over the drive thru speaker and say they are closed, so I have to go to another location that is ACTUALLY open 24 hours. This is ridiculous and sometimes I just want my free fry.. but NO. I'm so sick and tired of being lied to and deceived.

Authentic, authentic. I had lentil soup and the chicken manestra. Great food. Daily specials. A…read moretaste of old fashioned Greek recipes. The owner Maria is as sweet as can be. If you don't mind the styrofoam plates and plastic utensils and you want a home cooked Greek meal, this is the place. We will be back.

I was in Middletown for some paperwork I had to do, after leaving I googled restaurants on the way…read morehome and here I am. I walked up to the counter and ordered my gyro and Greek fries. I almost ordered the Monday Special, but I wasn't that hungry. I grabbed my cup and got a drink. I sat down and waited my e 5-10 minutes and my food came out and it was super yummy. I have to say I love Greek food and after eating here, I will be back. The staff were super polite and helpful. This place is also super clean.

Had pancakes and sausage for breakfast. Too much for me to eat, took a pancake home. Coffee kept…read morecoming, never had to ask. I find the prices as reasonable or better than other places.

I would never eat there again. The hamburger was undercooked,& definitely lower grade beef, the…read morefries were burnt, 3 of us wanted to support a local business but no way. Husband ordered biscuits and gravy, gravy out of a can, biscuits were pillsbury, another person ordered regular cheeseburger and fries, same problem with fries, burnt , she said burger was worse than ok. Service was slow, 40 minutes and server didn't know much, to stop it off it was 8.00 burger week but they charged 8.99 it's only .99 but it's the principle, all the other businesses offering 8.00 burgers charged exactly 8.00 and then they didn't have change, any change for a 50.00 bill. The special burger was the 8.00 special, the cheeseburger was 12.99 We had an exception experience at a different restaurant offering the 8.00 burger which was far far better. Sorry, I won't ever recommend this business.

I have great memories of Steak 'n Shake, like going to the…read moreone by amc when it was open. This place though... let's just get into the review. Me and my gf pulled up to a deserted parking lot, questioning if it's open, we park and decide to eat in. The diner looks like a ghost town. Main kiosk was broken, some lights off, no one inside besides 2-3 workers in the kitchen. We ordered our food hesitantly on the kiosk by the door. I went with a double steak burger, fries and chocolate milkshake. My gf went with a single, fries and Oreo milkshake. We sent our order in hoping someone got it, and searched for a seat. Almost all the tables were dirty. Found a booth clean enough to sit down and hit the bathroom to our wash hands. We waited patiently for someone to call a name or bring food over, in the meantime no one was maning the drink station, I still got a water, girl got a sprite. Not too long after we heard a "Kylee"! Cute little sandwhich and fries, both of the meals came out looking good to my surprise. The burger was a little small, nothing crazy, but judging a book by the cover here, It was better than I expected. Gf thought the same. She liked her milkshake a lot, I ate a couple bites then over thank it because if the dining room is messy and it looks almost abandoned, how well is the milkshake machine really cleaned? Not fair for me to make assumptions without knowing but the meal was not to bad. A couple kitchen staff and what I think was the manager came out and checked on us which was nice to see. She also started cleaning off the tables as we ate so maybe we inspired her. Actually shorty after we finished and chilled more people came so who knows, maybe there's a secret charm to this steak and shake after all. The workers seem to be making it work a little as of now.

Boyfriend & I went for dinner on a whim. Staff was rushing us through the drive thru just to have…read moreus sit in the parking lot & wait for our food to be walked out to us. Sat there for around 10 minutes before receiving our meal just to have one side of my Frisco melt completely untouched by the grill. Will not be returning.

Just like every time we visit this Hot Head, the service is absolutely amazing. It feels less like…read morewalking into a restaurant and more like stepping into a family member's home, the kind of place where you're welcomed, seen, and treated with genuine care. Everyone is always so kind and personal, but Ben and Addison deserve a special shout‑out. The two of them are incredible. Their personalities are what keep bringing us back. They have this rare ability to set aside whatever negativity the day might bring and greet the next customer as if the sun is rising behind them. That kind of energy is powerful, and it matters more than they know. To Ben, to Addison, and to the whole team, please continue to be yourselves. The world is a better place with people like you in it. Thank you for everything you do.

1st time at hot head !!! Annnnd I was impressed ... got the founders tacos and damn were they good…read more... the hot head sauce is yummy ... I added extra cilantro and the sweet habanero sauce and the were perfect .. chicken has excellent flavor and they didn't skimp on the ingredients... this is my new fave lunch spot !!

absolutely love Bourbon's Kitchen in Middletown! My husband took me there a few days ago to…read morecelebrate my birthday, and it was such a wonderful experience. He ordered a burger and said it was amazing--perfectly juicy and full of flavor. I had a chicken pasta dish that was very good, and we shared the roasted Brussels sprouts as a starter, which were absolutely delicious. Our waitress, Micky, was truly amazing--friendly, attentive, and made the evening feel extra special. The service here is consistently fast and welcoming, which is one of the many reasons this restaurant has become one of my favorite places to visit in Middletown. Highly recommend!

Overall, a nice experience. It looks small when you walk in, but there's a whole other large dining…read morearea to the left that you can't initially see. This main room & bar when you enter the restaurant feels more updated. Server was very attentive, food was delicious. Restrooms seemed a little dirty.

Clean efficient with table side service. 2 cheese coneys…read moreare always satisfying. The crinkle fries a small, crisp and delicious. Just the right amount of sauce topped with a cloud of cheese. Yum

the worker that's working near the food is sweaty sweat dropping everywhere he was digging in his…read morepants he was yelling cuss words in the store wit my minor kids it was just crazy 1/10 never coming back

Best Double Cheeseburgers around!!! I've been going to the…read moreJug since I was 6 and now never miss going to one of the oldest hamburger stands in the country. at least 5 times a year.

Out for a drive today and pulled in here for a quick lunch. Was not disappointed. Sat down and was…read morebrought a menu, the young lady brought me a menu extremely quick, I ordered a bacon cheeseburger and a caramel shake. I hardly had time to check in and my drink was out then my food was just about as quick. The place is just an older building with a good sized parking lot. Plastic tables as well. Food was super yummy and the staff was amazing. Thank you for a great Sunday lunch. Worth stopping in if in the area.