Wanted a quicker bite today during our errand run…read more This location is a stand alone and it has its own big parking lot and drive-thru too. Used to be a Wendy's a while ago. The interior decor looks like graffiti street art. Order at the counter and pickup your order there as well. Ordered 2 two tenders (medium and extra hot) with the kale slaw side instead of fries, 10 piece chicken bites (hot) with fries and a Oreo shake with vanilla ice cream. $43.21 The chicken tenders are overcooked and dry, hard to cut too. The chicken bites are not overcooked, moist and tasty. The kale slaw is bland, not for me. Definitely need to invest in better plastic forks here, both of our forks bent after cutting up our tenders from the heat or from being too hard.

They have excellent hot bites of chicken that are moist and really tasty. Don't think it's only hot…read morespicy they have no spice and mild too. They offer a great snack pack that has 10 bites, fries and a drink for under $10 they serve the best pickles too . Nice place for low pressure casual meal

Service was okay. Food was mid. Served by angsty teen. The nuggets were good, best part of the…read moremeal. Fries were a little too unsalty for me, also not hot. The Dr. Pepper syrup needs to be replaced.

A little disappointed when I ordered a bacon and cheese, baked potato, and I figured they would add…read morethe bacon bits like they normally would, but I received two strips of bacon. annoyed.

This place used to be a favorite place to treat ourselves after a busy week. I even once tried to…read morecontact them to say how much we loved it, but they never responded. Sad. This weekend we visited after not being here for a bit and were shocked by the changes, which were not for the better. While the food was still tasty. It has shifted for the worse to the point that we might not come back, to be honest. I tried their new snack sandwich, which was a chicken strip with their sauce and a pickle on Texas toast. I really enjoyed it. I also had their grilled tenders, which was a nice touch, they were delicious and a great option for those who do not want fried. The fries were still nice and salty and crunchy. The cheese curds had a nice crunch, but basically no cheese, they were hallow. Their mac and cheesed used to be favorite on par with Popeyes, but this time was dry, not cheesy, and the cracker topping had no flavor. Their meals no longer come with drinks which is no value whatsoever. They took so many items off their menu, like the wings and changed the sandwiches. They took my favorite grilled cheese chicken sandwich off the menu and got rid of the sundaes. You used to be able to order additional chicken strips as singles if you wanted one more, but that was no longer there either. I could not order a single online and they cashier was also not able to do so. It looks like they wanted to take on Cane's but are failing. Honestly, I will just go to Cane's for the strips and sauce, Culver's for the same type of fries and better cheese curds, and Popeyes for the mac and cheese and tenders as well. While everyone there was nice and the food was not bad, I am not spending hard earned money on a place with little value and less options than before.

Meal portions are great. The chicken is pretty good, fries were crispy. Restaurants are clean. No…read morecomplaints.

Employees don't want to take orders at the counter and insist that you use the kiosk. The kiosk…read moredoes not print a receipt so you don't have the order number nor an opportunity to answer the survey. When I asked the employee for my receipt it seemed like it was a really big deal for him to retrieve it. I asked him why no paper in the kiosk, he said that the paper jams all the time. At another location in Howell they tell me it's due to the fact that the machine goes through paper so fast. Either they need new machines or they need to train the employees how to service them. I won't be going back to this location. The employee was rude.

This was a horrible experience at Mcdonald's!! We came through the drive thru at about 10:30 p.m on…read moreour way home from the Tigers game and we ordered two meals LARGE! when we got to the window they handed us medium drinks. when we said we ordered large meals we were told by the manager that the large drink was not included in the large meal and it would be an additional 2.98 to get large drinks. I was baffled and NEVER remember it being this way. he told us that he doesnt make the rules and if we didnt like it to call corporate. we were very kind and friendly but they were NOT!!!

Howell, Mi June 15, 2025 Ordered online at 8:48pm I was…read moresitting next door in the parking lot. Couldn't get a time to pick up order till 15 min later. So had pick up order time at 9:03. Got to drive thru at 9pm told them I was there to pick up my order. There was 3 cars ahead of me. Sat in line till 9:30pm The car in front of me pulled out after I did. Will not go back again!

We ordered our dinner from this store this afternoon. We got it home and I'm unable to eat my six…read moreWhite Castles which are supposed to be PLAIN. Unfortunately, I cannot eat them because the workers there believe that PLAIN means only pickles. Six burgers with only pickles -- NOT PLAIN! Seriously, HOW DO YOU MESS UP A PLAIN BURGER? So, now, I'm waiting for the food I had to cook so I can have something to eat which ISN'T the White Castles I've been waiting ALL DAY to eat while the rest of my family is enjoying their dinner! Why? Because there were pickles on my PLAIN burgers. And, no, I cannot pick them off and eat them because the juice SEEPS into the bread and the meat. When I take a bite into *THAT*, I will puke! I find them *THAT* repulsive which is part of the reason why I order PLAIN (without pickles)! Since we're basically between the Genoa Twp and the Ypsi-Arbor locations, I'm thinking that we will start taking our business BACK TO Ypsi-Arbor since we go down that way just as much as we go to the Howell area.

I haven't eaten at an Arby's in probably 10years and stopped going because of constantly being let…read moredown. I tried this location for the heck of it, it is updated and clean, the bathroom wasn't bad. The food was good, I just got a classic roast beef sandwich and curly fries. Total was a little over $10 which I thought was steep for an entry level meal. Service was a little lacking here, everyone was nice but they totally forgot my order. I waited for what seemed 10min and not after two orders after me left was I acknowledged and asked "if they could get me anything?" Just my order please lol, I guess these things happen sometimes. I guess my gripe is just with Arby's in general, not this location per se, The prices are approaching real close to sit down restaurant prices (like a coney) where I think you'd have a better experience. Probably won't be back for another 10years...just meh.

Horribly run. So slow. Don't bother…read more 6 people in back, 2 just staring at the computer monitor, no one taking orders. Finally a guy wearing a jacket that says manager comes to the order. Then starts to leave again. I call him back and say I need to put my order in - he gives me a rude sigh and says he's understaffed. Why are there 3 people standing watching a monitor??? Takes my order rudely, walks away without giving me a receipt when my card payment went thru. I waited 35 minutes inside the store for a to-go order. There were 3 parties in front of me. Ridiculous!!! Stop giving understaffed excuse when you just aren't running your store efficiently!

The burgers here are usually dry but I guess you get what you get with an A&W. Their cheese curds…read moreare bomb though. Usually they are pretty attentive but recently went in and it took them 5-10 mins to notice we were even waiting to order.

We're so lucky to have an A&W around here. Their shrimp baskets are so delicious, and that spicy…read morepapa sauce - yummy. Of course, delicious root beer. Great service.

They are fastand friendly and my hasbrown is almost always fresh outta the fryer, I dont mind…read morewaiting an extra 2 minutes if its nice and steamy. The also always make my coffee correctly which is appreciated. So i'm not a grumpy gus all day lol. Thanks a bunch keep up the good work, It's appreciated!

So I went to this location again and then I could give them a fifth chance but no waited at the…read moredrive-thru speaker kept saying hello hello follow me the girl gets on says how may I take your order so I ordered proceeded to pull forward there was a car in front of me to chatting with the person in the window you know they exchange the money did all that but just still sat there very frustrating people have things to do in this world but sitting there just chit-chatting and letting me sit there for another 5-10 minutes absolutely not pull forward called spoke with a manager said she didn't know nothing that was going on because she was up front that's poor management right there I will never ever come back to this McDonald's again