Service is terrible PLEASE DONT COME HERE you will sit in line for 30 minutes and if you do try and…read morepick up your online order at the window they will refuse and send you through the line even though they are passing out doordash orders through that SAME window.

THEEE WORST!!! I come here and give this place a chance every time I come it's a 30 minute trip no…read morematter how early I come in line, food is always wrong. This location needs a real rework.

I stopped by on July 9, 2026, around 1:30 a.m., and I have to say the customer service was…read moreoutstanding. Every single employee I interacted with was friendly, welcoming, and professional. I didn't order anything on this visit, but the last few times I've been to Whataburger, I've come to this location. I ordered two Big Ranch Wraps, and they were made to perfection. The amount of ranch was just right, the tortilla was grilled and toasted perfectly, the cheese was melted just right--everything was fresh and tasted amazing. It's hard to put into words how consistently good they've been. What really stands out, though, is the overnight crew. Their customer service is top-notch, and it's clear they care about providing a great experience. I'll definitely be back!

Best Whataburger in jax! best service always got fresh food. I will literally drive from the…read moresouthside just to go to this location.

When I visited the drive-thru today the cashier took my order then asked me not to move from the…read morespeaker until she told me to. I found this odd and the line was getting long. She then asked me to pull forward but not to the window. She asked that I wait until she waved me up to the window. I know they are doing this to fudge their timing in how quick they handle customers but its very odd for the customer and im sure people in the line were wondering why I was holding the line up. They proceeded to do that with all the customers. Then once she waved me up to the window, she gave me everything so fast trying to rush me from the window. The food was fine, but the experience wasn't

Worst taco bell in Jacksonville, I have been here for over 30 min for a dine in order and I have…read morewatched 3 groups eat and order food before I have even received mine. I have witness returns and constant complaints. I have also watched probably 15-20 orders go through the window before I received mine

We've been wanting to try Raising Cane's Chicken since we heard they were opening this location…read more Today I ordered The Box Combo. * The chicken fingers were good and very tender. The flavor was just ok. The fries were good and great flavor. The coleslaw and great flavor. Everything was super clean. The staff were very friendly. * The negatives in our opinion; they called out the orders over the intercom system VERY loud!!! One of the girls would yell the person's order over the intercom. Everyone around us would hold their ears. When the guy would call out the order it was fine. We sat outside in the patio area. There were teenage kids at the table next to us that was being sooo loud and yelling back and forth and would even throw things and each other. After about 10 minutes when we sat down to eat thank goodness they left!!!! In our opinion (my wife and I) we felt Cane's was OK. Don't think it's the best chicken in town but definitely not the worst. We will definitely be back some time.

First time eating at a Raising Cane's. My order was taken immediately and I went and got my drink…read moreand found a place to sit. They called my name when my order was ready and I picked up my food at the counter. I usually never order chicken fingers but tried them here. I was very impressed. I loved the cane's sauce too. The fries were crinkle fries and I enjoyed them. I will definitely be eating here again.

This location is newly renovated and it looks great, a definite improvement. I was craving a…read morewhopper since I haven't had one in a long time. I love that they put them in boxes now which keeps their shape. It was cooked fresh and my bag was so hot! I dont have high hopes with fast food sometimes but the cashier was so nice and everything was made as I requested. It definitely fed my craving

My son and I visited this location for a Saturday lunch, and while the atmosphere was pleasant, the…read morefood fell short of expectations. On the positive side, the interior was clean, the staff were friendly, and it was convenient to have a hand-washing station near the restroom. I also appreciated that the soda machines are self-serve, which is a nice change of pace because McDonalds charges for refills. Unfortunately, the food itself was subpar; the Whopper bun felt steamed rather than toasted, and the quality of the burger patty was disappointing. While I enjoyed the clean dining environment, the lackluster quality of the meal made for a mediocre experience overall.

Ordered on the app and was treated upon arrival. Food was made fresh so there was a little wait,…read morebut was worth the wait. Tasted good but I think the oil in the fryer needed to be changed.

There cookie very giant chances your getting diabetes and diaherra but there kidsmenu is good but…read morethere cookie not though and the burger is too greasy McDonald is something

I ordered biscuit and gravy combo. Can you believe they put the gravy in my bag without a lid so…read morethe gravy was spilled over everything my fries my biscuit inside of the bag and all it was not a lid in sight nowhere in the bag is one thing if the lid came off, but not to have a lid at all it's ridiculous good thing the meal wasn't for Child because the gravy is pretty hot so I asked for a refund and you would've thought the manager that came to the window would've told me your next meal is on us so I asked him about it and he says well we gave you a refund so I said yes, I have gravy everywhere also

Ordered a grilled sandwich wrapped in lettuce and got a burnt chicken sandwich with just a inch of…read morelettuce. With burned onion rings and watered down lemonade, even that tasted awful. Waist of money and service was awful. My first time visiting a whataburger and this first impression ruined it for me. Never again i do not recommend

I don't care what anyone says. Taco Bell will ALWAYS be the superior fast food chain. This location…read morealways does good by me. Order is correct. Order is always hot, not sloppy. And I always get friendly service here no matter what time of the day it is. On this visit I grabbed me a Grilled Cheese Steak Burrito, one of my regular go-to items and I asked for no sour cream. Made perfect and fresh! No complaints.

They ignore customers at counter only pat attention to drive up some workers in back doing nothingread more