The real star of the show here is their homemade waffle cones. Seriously, do not skip them-they are…read moremade fresh, perfectly crisp, buttery, and honestly make whatever flavor scoop you get taste ten times better. The only minor hiccup? The ordering process can feel a little high-stakes. Sometimes the staff will stand right there, unblinking, staring you down while you're frozen in indecision trying to pick your flavor. It's not aggressively rude or anything, but let's just say it definitely adds some friendly pressure when you're trying to choose between thirteen or so different options! Once you get past the pressure and secure your cone, though, it's smooth sailing. Incredible treats, great location, and those homemade cones alone are worth every single penny. Just maybe look over the flavor list before you step up to the window!

I walked in into this place with my daughters and the young staff did not acknowledge us. Ownership…read moreshould train the young staff to say Hi or Welcome, or would you like a sample? The staff acted like they didn't want to be there. The ice cream was good. My bill came out to $9.01 and I had a 10 dollar bill. The cashier could have easily pulled one of the many pennies out of the tip jar but no she gave me 99 cents back instead of a dollar bill. If the service was great I would have given them that dollar plus a lot more. The moral of the story is work in a factory if you don't want to deal with the public.

Super delicious! The two workers we're the nicest as well. I had moose tracks that is my favorite!read more

I drove 45 minutes to get ice cream here, and it was so good I'm planning on going back next…read moreweekend! Great ice cream, a decent price, and a nice family owned business.

Good pizza nice staff it's the prices are awesome, very affordable cheap place to bring your family…read moreto eat

This PH was recently remodeled, and looks fantastic! Ordered a stuffed crust and a salad bar, and…read moredidn't disappoint. I mean, it's like Pizza Hut's all over, but the pizza was excellent, and the salad bar was really fresh, and it was 2:00, so it's being kept up. It was really good. Service was very attentive, friendly, and quick. Would definitely come back in!

Fastest subway I've ever been to. The subs were always made well and employees were kind to…read morecustomers.

I wish I could give this place 0 stars, I only chose 1 star because I had to. I'm am I truck driver…read moredown on my luck and I figured well Subway might help me get something quick to eat. boooyyy was I wrong. they were very rude. and disrespectful towards me. I'll never bring my business to this location.

First off-if you need a proper wake-up call, order a chai latte with extra espresso. It sounds like…read morea chaotic flavor profile, but trust me on this one. The spicy, sweet chai cuts through the rich coffee, and adding that extra shot gives it the heavy-duty jolt you actually need to survive a massive grocery run. It's dangerously good. While sipping on that, I always end up wandering over toward the gift and home sections. They consistently have the cutest homemade-style gifts, local touches, and unique souvenirs that you wouldn't expect from a big place like Starbucks. Whether you're looking for a sweet local keepsake, quirky little trinkets, or a last-minute gift basket item, their selection of artisan-style goods and seasonal knick-knacks is surprisingly robust.

What a gem this place is and I am used to big city shopping (NYC/LA). Under new ownership and the…read morecouple that now owns it are quite delightful and spend as much time as you need answering questions. I buy gifts for friends on special occasions often and I know I won't ever be embarrassed by the quality. I know it's expensive but everything is nowadays. Great local coffee beans, huge selection including Michigan themed small souvenirs, free wifi, little tables to hang out at .....and totally delectible wide variety of chocolates. They gave me a free sample of their caramel butter popcorn and I thought I would die right then and there! So I bought a bag of cherry cordial chocolate covered popcorn for a friend. Five stars all around.

I always order a mint mocha and their frozen option for it is sooo good. The drive through is very…read morefast and they're always on the watch for the next customer. It's nice not to wait for a long time to get a drink right before you're about to go somewhere. I have never had any negative interactions which is why I obviously always go back for more! Oh, their turkey and havarti on a bagel is so good! But don't wait to eat it!

If I could leave zero stars, I would. On August 24th, between 6:45 and 6:56 A.M., I stopped at the…read moreCube by Meijer for a coffee before work. The speaker crackled like someone was about to take my order, and then... silence. The girl working, Kacie Sobeck, sat there and completely ignored me. Not because she was busy, not because she didn't hear me--but because she decided to be petty and unprofessional. Honestly, that's not just "bad service." That's straight-up disrespectful and childish. If this is the kind of behavior BIGGBY allows, it explains why this location has such a bad reputation. Coffee shops are supposed to be about customer service--here, you can't even get basic human decency. I'll never waste my time or money at this BIGGBY again. There are way too many other places to grab coffee from people who actually act like adults. This is hands down the worst BIGGBY I've ever been to. This isn't customer service, it's high school drama with a drive-thru.

Yelp asked, what would I improve? I ordered 3 pizzas for pickup, along with an order of cannoli and…read moreanother dessert. The website stated it would be ready in 25 minutes. Upon arriving 30 minutes later, I was informed that they did not receive my order and had to begin making it now. In addition, the website menu was wrong and they did not have cannoli. The manager was gracious enough to substitute for another dessert (Apple spi-rolls). He also informed me that they were going to just start making our order. As I was preparing to wait for our order to be made, decide to have a soda, and wait in there seated area, all of the tables were sticky and dirty adding to the overall experience. When our order was finished and ready, thirty minutes later, I took our order and headed back to the house only to find that the taco pizza that we ordered was missing half of its ingredients (no lettuce, tomato, onions (paid extra for these ) and jalapeños (paid extra for these as well), To top that off, substituted dessert was raw in the middle and under cooked. Would have rated it less, but I can't. Never go here. There are apparently 30 of these across the area, would caution from visiting any of these if this is even close to the experience.

Staff did an amazing job greeted you with a smile. Thank you for coming in. Asked if there was…read moreanything they could do to make our visit better.

Service has gone downhill... latest experience had an incorrectly made sandwich, and a manager who…read moreseemed to just want to make excuses and not fix the issue... Delivery made out online, special instructions made for one of the 3 sandwiches. "No lettuce, ez mayo, cut in half"... well they got the no lettuce right. But the added 'bonus' of barely any meat on it, I called and spoke to the manager who, when asked exactly how much meat is a "portion", stumbled then said "well it's measured in grams" as if I was a ditzy teenager at a car dealership. Will never order there again.

i ordered a chicken ceaser wrap thru door dash, and it came without any chicken... my lettuce and…read morecrouton wrap wasn't very good. i called the store hoping to get a remade sandwhich (with chicken) and was told that was not able to be done unless i brought in the sandwhich i had delivered (which i had started to eat and is how i found out there was no chicken). moral of the story customer service was very poor and i didn't get my sandwich. disappointed.