Floors were sticky counters, had food all over them, and containers of ice cream sitting out. No cakes or other treats in refrigerators. Outside tables were also dirty with dried ice cream and chocolate stuck to them. This place used to be thriving and clean. Will not be going back. read more

Way to go Wake Forest Dairy Queen! It's ridiculous when you drive 15 miles to an ice cream place to get a Choco strawberBlizzard & a banana split & they're out of toppings! It's really not that hard to keep strawberries or bananas in stock. Typical service for these crappy fast food places! read more

Just came in Feb 10 2026 Horrible service, and they would not accept tap to pay. This place has really gone downhill. Never coming back

Can't get strawberry ice cream in a cone, only chocolate and vanilla. Can't get ice cream in a cup. Can't get oreo topping on ice cream cone. No suggestions on how we could get what we wanted. She was nice enough but "No" was the most used word we heard. Two grandkids (very young) with us got the cones, started making a mess with the cones. We asked for a cup for each of them and got it! Why couldn't they have just given us the cup in the first place? Probably will never go back. read more

I always come here for a chocolate dipped cone and the crunch is so good! As you can see sometimes the cone is not consistent but still very yummy. I noticed the sanitation score here is a 90.5 as of Aug 17 so be aware. Other than this this location is great! read more

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Just got my nostalgic peanut butter sundae and sadly was left disappointed. I worked at DQ all through HS so I know this is not DQ PB sauce. They had it before, but they don't any longer. This is more like the caramel and fudge toppings. Please bring back the OG PB DQ sauce that's squeezed from a ketchup bottle, smothering my DQ and I'll come back read more

Dairy Queen Ltd Brazier - Peanut butter sauce? ‍ - Ice Cream & Frozen Yogurt Near Me - Wake Forest, North Carolina

Terrible customer service every time. I've given them 3 chances but they are rude and horrible every time. Won't even acknowledge the customers when they come in, won't give refund when they get the order wrong and won't fix it. Don't waste your time or money here read more

For the past several months, every time we drive by it appears closed. Always dark inside, no exterior lights on, menu board not lit up, menu board in disrepair. Tried calling the store several times to confirm it was open, and no response. Finally decided to chance it when we drove by and saw a car sitting at the darkened drive-thru, and what do you know they actually were open. Received a half-filled cup for my Medium blizzard. Asked why the store was so dark, with no real explanation. We sat out in the parking lot as we ate our ice cream and watched quite a few cars drive by, slow down, look to see how dark it was, and continue on without stopping. Does this location even want to be in business? Losing customers left and right, including us now. read more

Dairy Queen Ltd Brazier - parking lot at dusk - Ice Cream & Frozen Yogurt Near Me - Wake Forest, North Carolina

Visited today. A person who had previously gotten their Blizzard came back to the counter and noted that they didn't have much toppings. The staff was trying to be helpful, I suppose, when they added more toppings to the person's half-eaten cup and then remixed it in the Blizzard machine. They then made several more Blizzards immediately after... without sanitizing the machine. Even after we pointed this out to them, they continued to make more Blizzards on the unclean machine. Secondarily, I ordered a large chocolate cone. My wife ordered a medium. The cones have color-coded rings on the paper sleeves. Mine came in the same sized cone as my wife's (and you can see the size difference just looking a the bottom of the cone from behind the counter)... and when asked, they said it was a large. So I've also now not gotten what I paid for. read more

Dairy Queen Ltd Brazier - Comparing cone sizes. Red is medium. Orange is large. - Ice Cream & Frozen Yogurt Near Me - Wake Forest, North Carolina

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Stopped in tonight for a drink for myself and ice cream for my family. The drive thru employees were all so friendly and our order was handed to us very quickly. Line was a bit long but that just shows people want goodies at 8 pm here in WF! Solid three stars - ample parking, especially as this location is tucked off to the side of a very large parking lot. Facility itself is looking a bit run down, it's an older location and it shows. Again, staff very pleasant! read more

I tried twice to receive the .85 blizzard. You couldn't go inside so I went to the drive through. I was told you can only do this inside and they are not accepting inside orders. I asked why and they said due to shortage of staff. I literally drove right up to the window and was the only there. I understand this is a franchise. I have reported this to Dairy Queen headquarters as it appears they are not following DQ's promotions. read more

The prices at this location are absolutely absurd. I ordered a mini Reese's peanut butter cup blizzard and the total was $5.20, for a MINI! For those who have never gotten one, a mini is only a little larger than a shot glass. I absolutely cannot believe they are charging that for such a small portion!! And the blizzard only had crumbs in it, don't even think I got a quarter of a Reese's in it. Extremely overpriced! read more

Dairy Queen Ltd Brazier - Just crumbs, no chunks whatsoever. Very poor value - Ice Cream & Frozen Yogurt Near Me - Wake Forest, North Carolina

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Whoever owns this franchise should be ashamed. Always closed for down machines. Ice cream super soft most of the times. Poor service.

DO NOT EVER GO HERE!!!! They refused to fill my mobile order because of something with the ice cream machine.. BUT they had no problem filling every other persons orders!!!! When I asked for a refund they refused to refund me and instead wrote down my contact info for the manager to call me on another day! When I asked For the store business card and the managers name so I can Call them they REFUSED TO GIVE ME ANY OF IT! Then when I asked For the store number or a business card to contact corporate THEY REFUSED TO GIVE ME ANY INFORMATION TO BE ABLE TO FILE A COMPLAINT! This is the WORST experience I have Ever had at any restaurant or fast food place in my entire life! We will NEVER come there again and I will Make sure everyone I know Does not come there ever again as well! DO BETTER DAIRY QUEEN!!!!!!!!! read more

I have not been to this Dairy Queen for over a year because of the poor service and never having the items I ordered. So I decided to try it again thinking it must have gotten better. WRONG!! I cannot believe I waisted 30 minutes of my life to be told both ice cream machines were broken. It doesn't surprise me since there were no lights working on the exterior of the building. The drive up menu was not even lit up. This is a sign of an owner not taking care of deferred maintenance. You can bet I will not be visiting Dairy Queen again. What was I thinking giving it another try this time?!! read more

This dairy queen needs to just close down. They have yet to open the dining room for in person service. Are you not realizing that most places have already opened and are doing business as usual. They seem to always be out of something. So we sit on line and tonight they only had chocolate ice cream. Please close down you guys so they can put something better there. read more

I wish I could give this place a half star. They are the worst! Save your time and do not go after 3p. There is ALWAYS an excuse of why you cannot purchase what you went there for! Whether it's a machine issue or they run out of products. This has happened to my family THREE TIMES in a row. Trust me - don't WASTE your time!! read more

We enjoyed our visit very much. The employees were working at top speed as there was a long line at the drive-up and people at the counter. I love Dairy Queen! read more

You gotta love DQ. The ice cream is outstanding and the workers at this location always greet you when you enter. They ask you if there is anything that they can help you with and they appear to honestly mean it. I am a fan of The Blizzard and I never knew I could get both Butterfinger and Heath Bar in my Blizzard. It is a new addiction and when you need to lose weight it is not an addiction one should have. The dipped cones the Blizzards and everything we have tried are always fresh and delicious. Warren Buffet the great investor purchased Dairy Queen years ago. Warren always says he will never purchase a business unless he understands the business and the business plan. Well Warren likes Dilly Bars so he bought the company. Nice to have that kind of cash. Not the easiest location to find, but it is well worth the search. You will be treated with respect and feel the employees are honestly happy to help you. read more

This location has been unusually argumentative with customers over the years, and today on "free cone day" is no different. Ads clearly say one free cone per person, yet they gave only one free cone per car. I'll stick with Goodberrys read more

My first time at this DQ location, and I noticed how courteous the young lady was. Definitely not all that common to see this at a DQ or many fast food places--unless it's a Chick-fil-a. Impressed by the employee here. read more

The worst Dairy Queen I've been to. Ordered the royal ultimate chocolate brownie blizzard because I'm a chocolate fiend and the first blizzard was just vanilla ice cream. The second one I got just now is in the picture, it has 0 brownies and a puddle of fudge at the bottom not to mention it's literally so melted. They also have a coupon for a free small blizzard that is already expired. read more

Dairy Queen Ltd Brazier - Royal ultimate chocolate brownie blizzard - Ice Cream & Frozen Yogurt Near Me - Wake Forest, North Carolina

What sets this DQ apart from other businesses ? The staff. Ice cream is ice cream. This DQ is a good one, but the staff is what makes this DQ better than most fast food places. This DQ has always been clean when ever I have gone in which means the staff always seems to be cleaning up after themselves and customers. The staff always seem like they are a in a good mood and smile when they give me my order. They never seem frantic and they work pretty fast. I have never had to wait long, even on busy summer nights. The ice cream is always good and it seems like they do a little something different here to make it thicker. They always meet my expectations when I come for my Blizzard and they usually exceed them. read more

ALL of their ice cream machines broke down so they won't take orders. But yet they have items that aren't ice cream. Kids closed the place early.....7:45p. Lazy read more

I have been there three times in the last six months 2.5 to three hours or more before closing time each time they have been out of something or ice cream machine broken. Last night ice cream was broken and they didn't have any food. Mean while two boys that didn't work there came out of the back before the one sole employee. When she seen us she pretend like she was working and the boys went outside. After she thought we had left she let the boys back in again. Someone help these guys clearly they need new management or at least adjust your hours to reflect when you will be open to public instead of just the friends of Julia's. read more

With what seems like the disappearance of the roadside frozen custard stand, DQ seems to be the logical option. My bride & I decided to take the old little yellow car out for a spin on Sunday, see if we could dust off some of the horses from under the hood and open up the flowmasters a little. I asked her where she wanted to go and she said "For Ice Cream" After a spin to Mebane, we circled back around and ended up in Wake Forest. Truth be told, I really do miss the roadside custard stands, and DQ really doesn't make for an apples to apples replacement. Yes, the ice cream is good, and the service is friendly, but the nostalgia of the roadside stand is just... well... not there. DQ is just a corporate higher priced substitute -:sigh:-. With other options like Maggie Moo's and Coldstone Creamery, I'd still rather go to DQ just for the simple soft ice cream option. I'm sure there's other options out like Dippin Dots and Fro-Yo places, but when driving the little yellow car, going to malls is not a favorite option due to security concerns. read more

Rude service, refused coupon, and didn't even blend up the blizzard. We had 2 separate orders in 1 car and the inside is still closed from being 'short staffed'. There were 8 employees behind the counter just standing around and 2 others actually working. Before covid 3-4 employees ran the place... One of the blizzards wasn't blended at all and just had toppings on it, I took it back to the door to ask for it to be blended or remade and when the guy came back with it he laughed in my face like they'd done something to it. There was more ice cream on the outside of the cup than in it. Wasted money and poor service, won't be going back. read more

I made a special trip to Dairy Queen to take advantage of their advertised special of Girl Scout thin mint blizzards. The entire experience was an utter failure! I ordered a small and a medium. When I got to the pick-up window they had 2 mediums. They said they would just go ahead and give me the two mediums but charge me for just one of each. Looking at my receipt when I got home they had not done that. Secondly, the blizzards they gave me were so severely melted that they were running all over the top and down the sides of the cups. By the time I had got home the mess was also all over my car. The blizzards themselves were awful. Girl Scout thin mints were a joke and the second half of both cups was just pure vanilla ice cream. They had obviously not blended these. As for giving them to you upside down, that didn't happen and for good reason. Upside down would have resulted in the contents of both cups all over the place. This was an experience that will have this customer never returning to that Dairy Queen again. They deserve to not have your business! read more

We had many issues with this locations, and ultimately ended up going somewhere else. First, this fact alone doesn't effect my review but for your knowledge; their doors are still locked, so you can only go through the drive through or get curbside pickup. So our group of 5 went through the drive through because we HAD to, and we were told we couldn't do 2 separate orders, they only allow one order per car (I've never had this issue at any other fast food place!!!). So we started our order, we had 3 people who ordered chicken strip baskets, and 2 people that wanted hamburgers (and then icecream for each person). We were then told that they don't serve hamburgers at all at this location, and they can only sell us 2 chicken baskets. So they literally don't even have enough food for more than 2 people in the entire building. We went to firehouse subs for lunch and got our icecream at Goodberries, and had very good experiences at both of those places thankfully. read more

Dear Dairy Queen, Your ice cream melts too fast! Omg I was eating the one where you guys get the vanilla ice cream cone and dip it in chocolate and it dripped all over my hand and in my friend, Caitlyn's, car. Luckily her car is already super old and messy that it didn't really matter. Caitlyn has a 1998 corolla and I always make fun of her when I see her in it. But I guess you could call me a hypocrite because my car isn't very luxurious either even though it's a 2009 model, I have to take it to precision auto tune every other week. Right now it's actually doing this thing where it shakes when I'm parked and it smells like gasoline and when I step on the acceleration it takes a few seconds for the car to move. All that glitter isn't gold as they say. I do have quite an impressive cd collection in my car though. I actually just ordered In the Wake of Poseidon by King Crimson on amazon and I'm looking forward to that coming in the mail so I can listen to it when I'm driving. The audio in my car definitely sounds better when you're listening to anything but Bluetooth which is a shame. I'm trying to find a lightning adapter so I can attach my iPhone 8 to an aux cord and hopefully my music will start to sound better because the way it is now is it doesn't play what your left headphone earbud would play and also its maximum volume is not loud at all. I've been listening to Achilles Last Stand a lot lately so hopefully when I get the aux chord situation figured out that will be a lot more enjoyable. read more

NO Reese Extreme, which is why we went. Child wanted a cup, got a cone. Cone was then dumped in a cup. 2 blizzards had melted by the time we got to thr drive thru window. Gets 2 stars because the flavors were good. Kids had a good laugh. Went back again tonight. 1 week later. Still no Reeses Extreme. DQ should not advertise this if they dont sell it. read more

This is the fourth time in 4 weeks that I have been told they cannot take any ice cream orders. Once because the ice cream machine was broken, twice because the ice cream was "liquidy" and once because their system was down. I don't know if it's legit a lousy owner or if it's dishonest staff not wanting to work. read more

Can't believe I'm writing a review for a Dairy Queen. So we stopped by after a request from a family member for a chocolate malt. The guy at the the front desk was super friendly, very engaging and really knew the menu. (I think his name was Jack? and he was in training) We decided to order dinner for four people of chicken fingers, chicken sandwiches, cheese curds, onion rings. Granted... nothing above was "healthy" but it was AMAZING. Seriously. The chicken fingers were to die for -- fresh, juicy, tasty. And the cheese curds? WOW. They are on the bottom of the menu but should be on the top! So next time you go in for a blizzard, try the cheese curds too! Thanks for great service as well! read more

Dear Mrs Eileen- I can definitely tell you firsthand that your DW location is one of the best we've visited. I literally eat 1 Large hot fudge Sunday from Dairy Queen every single day regardless of geographical location or ... anything really. (Totally not joking :) ) My husband and pup Rolex are also apart of the daily task. First- we've always received nothing but friendly and fast service - regardless of online order or drive thru. Second- Not all of the DQs offer pup cups - Rolex is very appreciative. Third- It's the only ice cream that doesn't hurt my tummy :/. These days it takes a lot for one of us to call corporate hq- but they 100% know who we are, as some of our experiences in locations in the Western part of the state have caused complaints from my husband that had them completely re-staff the location. As business owners ourselves, we understand the importance of online reviews and word of mouth, excellent product with excellent service- and your location has continued to provide that since our very first visit to earlier this afternoon. Thank you for taking such pride in your location! - C & M. Ross read more

Wouldn't honor a gift card for myself or the party in front of us as well that happened to try and use a gift card. Workers couldn't care less and had rap music blaring the whole visit. read more

Best ice cream ever! Staff is awesome and the owners are super nice and supportive of our community. They are great with Girl Scouts! They let my troop have a tour and make their own sundaes for a very small fee! read more

Food and service was very good but workers attitude was poor. To worried about own opinion, needs to focus on job better.

We have visited several times and have never been disappointed. Staff is very friendly and manages crowds very well. Love DQ!!

Always fast and pleasant! The kids that work here are polite and friendly all the time! The food and ice cream is always excellent. You guys are doing great-keep it up! read more

We picked up ice cream to go. They offer half price deals in the freezer which the cashier is not familiar with. But once the manager took over the register all was smooth. And speaking of smooth, this is the best ice cream in town. As usual the place was staffed with kids but without the goofing around found elsewhere. read more