We walked over from the Marriott to grab a shake. Our strawberry and caramel shake was good. Tried the pretzels for the first time and I do not recommend them unless you like your pretzels in the microwave. The cashier was did a great job! The restaurant is in a food court setting. read more

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It's a clean location that gets the food out fast but it can get a long line. We came around 3 pm and the line was longggg. read more

Dairy Queen Orange Julius - Fast Food Near Me - Waikoloa, Hawaii

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What can I say? This is a nation wide food chain, in a food court, in Hawaii. I can't believe other low rate reviews based on the price! I've been living in Hawaii for over 3 years now and seen other DQ on the island closing. Yes, the price feels outrageous, but please stop by at the local grocery store. A gallon of milk is $8 in Hawaii. Now a dozen of eggs are $10+! Almost all the items used at DQ have to come from the mainland, and the refrigeration... electricity is expensive on the island too. All that said, I'd imagine it is impossible to keep the as price as low as other locations. Peoples here work hard and our milkshakes are cold, thick and tasty. Good ole cold treats in hot days in Hawaii. read more

Dairy Queen Orange Julius - Milkshakes L (Vanilla) & S (strawberry) - Fast Food Near Me - Waikoloa, Hawaii

After seeing a movie at the theater I walked through the food court and spied a classic fast food stand in Dairy Queen. After shockingly see the prices I nonetheless got a dipped cone. While still classic with the crispy chocolate shell and creamy vanilla soft ice cream, it's really hard to justify $5.99 for a cone. This is nothing to do with the employees, it is what it is. They need to talk to corporate and get their help. They have competition right out their door which make it not easy. I would have loved an OJ too but not at over $6 for a small size. Regardless, this is a classic treat that everyone should have to buy a dipped cone and OJ and support the local owners. read more

Dairy Queen Orange Julius - An expensive treat but gorgeous sunset - Fast Food Near Me - Waikoloa, Hawaii

Typical food court atmosphere, minus the crowds and lines. Was very empty when we visited, on a Friday evening. Most menu items were available, we ordered a Reese's blizzard, and were disappointed with how few toppings were in it. The soft serve was fine, but more melted than usual. Okay, but would probably opt for other ice cream options on the plaza next time, as it isn't to the standard of your regular continental Dairy Queen. Plenty of parking around the plaza. read more

I ordered in the Dairy Queen app for pick up at 4 in the afternoon, went to the location and they had closed!!

They are open!! Awesome place to come every time we visit the Waikoloa. Friendly and fun!! It says they are closed but they are here!!! read more

Suppose to be open... it's almost 1pm and they have it gated up... When it shows they should be open.. super sad kids read more

We visited this Dairy Queen while on vacation in Hawaii & arrived 20 minutes before close (without realizing). Rhondalynne was the crew member we had the pleasure of having. Even with being the one member on shift as well as having a long line, she made our items with perfection and with a smile. Some of the best customer service I have ever had! read more

Very disappointed. This shop is inside of a food court. Listed to close at pm, but instead closes at 8pm. Employee said "the google is wrong" read more

The young man was very nice and muscular. He work so hard. I only see him on the floor he was very fast and efficient. Also have a great consumer service. Great job young man I hope you go far read more

Dairy Queen Orange Julius - Fast Food Near Me - Waikoloa, Hawaii

There are a few things that you never forget as a kid, and for some reason the things that happen to you, can certainly stick in your head like forever...........like, 1. The first time you ever rode a tricycle, or a bike. 2. Going to your 1st prom. 3. Having your first kiss with a beautiful girl. 4. Buying my 1st car. 5. Going to your first interview, and getting your 1st job. 6. Or the time you had your first swig of booze, or your 1st puff of a cig! 7. Driving around town without a driver's license, or permit. And of course, remembering pops taking me to Dairy Queen to get that deeeeeeeeeelicious chocolate dipped cone!!! You know, the cone with the 3 bumps, & a curly-Q at the top? Ummmmmmmmmmmmm! Das what I'm talkin' about!!! While I was heading back to the Kona airport yesterday, nature was calling me cuz I drank too much water..........fortunate for me, I just happen to be not too far from a mall (being that I drove over 150 miles yesteday), & had to make a pit stop to unload the water. While I was using the facilities at this beautiful mall, I came across a DQ / Orange Julius inside a small food court at the Queens' MarketPlace. It was a hot day, so I thought.........."why not?" And I proceeded to order a Medium Chocolate dipped cone - ($4.68). What can I say about my dipped cone? Well, for one thing............I never remembered Dairy Queen to be having a small, medium, or large cone. I just remembered a cone is a cone, and it was just one size............ Also, I swear the chocolate coating on the dipped cone was much thicker in the past..........as when I got my cone, the chocolate coating was not too thick, and I would say it was no better than getting a McDonald's chocolate dipped cone. Only difference is when I go to McDonald's, it's way cheaper. Although I have fond memories in the past about Dairy Queen (as my pops use to take us there all the time).........it's not the same anymore for me, so that's probably why I hardly patronize any Dairy Queen anymore. read more

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Avoid! They're out of half of the ingredients and the employee was making a tik tok or something when we came up and couldn't bother to look up. On top of being out of chocolate ice cream, strawberry topping and horrible service the mini blizzard is $8.99. I know Hawaii prices are higher but it's criminal especially when there's an awesome family owned shaved ice place a stone throw away. Once again avoid!!! read more

jan12, 2024 yea i didn't get their names but the two staff esp the younger one gave us a 5star service, hospitality and aloha. definitely made us feel sooo special, put a smile on our faces and warmed our hearts. we had questions she answered politely and offered alternative without being pushy. mahalo and more power read more

First off this location is open even though Yelp notes it as closed! Nothing better than the peanut buster parfait. Go to treat while we are on the Big Island. read more

Services was fast and staff was friendly. Establishment was comfortable and clean. The banana split was out of this world. I love big chunks of banana. read more

I had a great time at Dairy Queen in Waikoloa. The kind cashier named Pearl helped me with my order in a professional way. My order was a oreo blizzard and they made it quick. It was a delicious, cold, refreshing desert! Even the inside was a warm welcome! I would tell my friends, family and others to come here! read more

so just went and got a vanilla milkshake medium $7.09. i feel sick, not from food but price ... highway robbery! plain and simple and so pricy! then the girl behind counter is wearing sunglasses ... it's 8pm at night - it's bright inside sorta but a bit odd. my mind says customer service, eye contact. I mean maybe she had eye surgery but who knows. still the pricing really needs to be reconsidered and i'm sure you would get more business with lower prices. this "land" vacation is not something we will do again for a while. cruise vacation, feels more like vacation, land vacation food cost is out of this world! you have to find food... look for prices and you get a lot of bad food read more

After dinner in the Queen's Shopping Center, we had a craving for ice cream. There are only two places for ice cream - Slab and Diary Queen. We opted for the quick and easy Dairy Queen. Prices are very reasonable - $3.29 for a small vanilla ice cream dipped in chocolate, served in a plain cone. It was made fresh in front of you and completed in 30 seconds. Bada-boom. Done. Ladies behind the counter weren't the most hospitable or friendly, but I'm OK with that. We got our ice cream quickly and we were on our way. read more

Our kids were starving when we arrived late last Friday night. We enjoyed dinner in the food court and dessert from Dairy Queen (chocolate dipped soft serve vanilla cones). Gave us just enough sugar to stay sane until we checked into our hotel. Friendly service and it's paired with an Orange Julius, so there are lots of options! read more

Went to get a smoothie and was waiting on line at 6:45. Don't have enough staff; only one person working. The smoothies closed at 7 and when I went to order, it was past 7 because I waited so long. The lady refused to simply turn the machine on to make me a smoothie since I had been waiting 15 minutes for it. She told me she was watching me and I was not there before 7 but I was and she knew it too. Terrible customer service. You never do that to a customer. read more

If I could give zero stars I would!! We had dinner next door at the sushi place tonight and were craving to satisfy a sweet-tooth. My girlfriend stood at the cashier (the ENTIRE food court was EMPTY) for 15 minutes before the lady behind the counter served her. She got a chocolate chip Blizzard (which was not so bad). After about halfway through, I decided that I wanted my own Heath Bar Blizzard. I stood at the same cashier and the lady was finishing up washing one of the food processors. I stood there, made eye contact, and she just stood at the sink. Another lady (presumably a co-worker or close friend) called out to the employee and walked right past the cashiers to the back room. The employee then, without making eye contact a second time, walked to the back and all I could hear was laughing and giggling. Suffice it to say, I took my business next door, and got myself a Hawaiian coconut-flavored Shaved Ice instead. It was cheaper and many times more satisfying. Do yourself a favor and save yourself some grief: avoid this DQ. read more

Don't bother. They don't have chocolate ice cream. So i ordered a Chocolate milk shake and it was a thick vanilla shake (not chocolate). My wife got a small vanilla cone (no sprinkles either) and it was smaller than a kids cone!! What a waste!! read more

Dairy Queen Orange Julius - A chocolate shake. Yeah right - Fast Food Near Me - Waikoloa, Hawaii

On a scorching day there is refreshment to be found in the Orange Julius in this Dairy Queen. Yes it's one of those crazy combo joints. It's in a terribly old mall. However the flavors take me back to when I was a child and it sure helps beat the heat! read more

Dairy Queen is inside the food court at the mall. The food court isn't clean. I called asking to see if they had any ice cream cakes. The woman was very nice, and she offered to give us a cake and write a message on it. They were understaffed, and the two people in front of me both asked for smoothies, but apparently they ran out of ingredients so neither of them got smoothies. The cake tasted great (it had chocolate and vanilla flavors in it). The decorations on the outside were very nice. This is a good place to go if you want a quick ice cream or refreshment. Just be prepared that it's not clean, it may take a while, and they may not have all of the ingredients that you want. read more

Dairy Queen Orange Julius - Cake decoration - Fast Food Near Me - Waikoloa, Hawaii

I expected them to wash their hands or even put on gloves before they made my girlfriend and I's order, but that didn't happen. My blizzard was melted and my girlfriend's was incorrect. Pretty sure the kids behind got theirs for free 'cuz they were probably friends with the girl they were speaking with for so long behind the counter. Just dissatisfied overall. Sorry. read more

Got a Diet Coke it was not good at all. Went back in to check see the syrup or carbonation. They said there was nothing they could do. I won't be back. read more

Extremely bad customer service!! My boyfriend & I went and got served by two girls. We ordered the "Triple Chocolate Brownie" which is supposed to be a warmed up brownie and ice cream. When we got it, the brownie was straight out of the freezer and completely COLD and hard to eat. We politely went back in and asked if we could get another one since it was made incorrectly. They started talking to each other and the girl that made it asked me rudely "can I see the brownie?" I explained that it was cold again and both of them just turned away talking. The girl made another one, and gave it to us in a styrofoam to-go container and TOSSED it on the counter and said "here". Opened it to show us that it was just a SINGULAR brownie, with no ice cream or toppings, in a container, and we said thank you because we didn't want any more hassle. Even thought we payed almost $8!!! As we were walking away, they both started giggling!!! Just an awful experience, do NOT recommended! They were rude from the start. read more

Awful location. I know my dairy queen and let me tell you folks, this was NOT it. The gal behind the counter didn't know what a Blizzard was. Then she told me they are out of "the powder" for the flavor I wanted. I asked if that meant they can't make it and she just repeated herself. So I asked for something different and she asked if I was OK with no powder. WHAT powder I kept asking. Our party of 8 all had issues like this with this place. Top it off with lousy food... read more

Amazing customer service! Jai was amazing to us, we had a pretty complex order, and asked a lot of questions, and she was extremely helpful the whole time. And her attitude was great (considering how close they were to closing)! No other place i'll grab dessert in Kona. read more

The Food is good, but the Customer Service is terrible. I waited 8 minutes for a person to come to the front desk on my first visit. I thought maybe it was a one time thing, personally loving Dairy Queen. The next 2 times i went, the exact same thing of waiting 5-10 minutes just for someone to come out so i can order! Unbelievable read more

While I love DQ the cleanliness of this particular location and the attentiveness and attitudes of some of the employees (near to closing time) was disappointing read more

I went in on a hot summer day and the ice cream really hit the spot. I ordered an Oreo Brownie Earthquake (my all-time favorite). The girl at the register was very friendly and the Brownie Earthquake was made quickly. The brownies were delicious while the hot fudge and marshmallow were plentiful. I will definitely come to this dairy queen again for a yummy, cold treat. read more