Where do I even begin here ,ordered chicken finger basket with country gravy and paid extra for 1 more well drinks came out 1 at a time ,let me mind you nothing extravagant either then chicken basket fries over cooked looked like oil was old ,country ice cold asked to have heated young man was persistent it was hot ,magically it was cold apparently heated brought back to me ice cold ,yeah never again, tables all dirty with food ,wrappers,napkins in floor sticky table and absolutely not 1 grown adult working no accountability or structure!! read more

love the ice cream so so so so good and Ty be service is great and they respect you and everything

Absolutely horrible experience we had tonight. 3 thuggy looking characters inside with zero manners handling the check out and ice cream. Ice cream was 2x what it should have been priced at and made us ill. Stay far far away from this DQ. read more

Blizzard was good but the didn't flip it so I was sad. It came out quick so I can't complain much

My primary issue with this DQ is that's it's probably the slowest one I've EVER visited. I know for a fact of driven off twice because I was tired of sitting in the drive-thru. It doesn't matter if there are 2 cars in front of you or 8, your gonna be sitting for a long time. One my last visit, I ordered a large twist cone and was handed a large vanilla cone. When I ask them about it, I was told the chocolate wasn't working. Shouldn't you ask me if I wanted something else? read more

So so so so so slow. Food is 4 out of 5 times cold. Also.....sO so so so so so so so slow. Too many other places to order for your family that doesn't take 24 mins for a fry, burger and BLT sandwich. Get your life together Dairy Queen. read more

I had a terrible experience at this dairy queen, I came through yesterday and asked for a mini oreo blizzard and got a completely different one with nuts in it. Then today, I asked for a simple, regular cheese fries, and this is what I got. Absolutely ridiculous read more

Dairy Queen Store - This is a styrofoam bowl with french fries and a singular square piece of cheese unmelted underneath the fries in the right corner. - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

The new place is SUPER nice! Owners are great folks who work extremely hard. Staff is very polite and the service is quick. Best of all the kids love it even more. Tried the bacon cheeseburger and fries. Quite tasty and the fries are the best! read more

they were open after the hurricane !! anddd was understaffed and they did very well feeding all of the hungry hungry hippos (the customers)

Only giving one because no option for zero. I waited 23 minutes for 2 chili dogs which were their special and I still never got them. The "manager" had 3 opportunities at least to make it right and did nothing. Owner called admitted it was not handled right and just made excuses. She offered nothing in the way of making up for my time and trouble they are independently run but I am calling DQ corporate about this. They lost a good customer read more

Last trip to this DQ! Spent 20 mins sitting at drive thru window. 4 kids who obviously didn't know what they were doing working inside. They made 2 of our blizzards and then started making other orders while ours sat on counter. Couldn't get them to the window. After 15 mins a kid sticks his head out and says what is wrong? Asked for our order and he hands us the 2 melted blizzards and says he can remake them. I actually get out of the car and walk inside to speak to the owner and tell him to help those kids! His wife hands 2 more blizzards out and they didn't make the sundae. Culver's can't get here soon enough! It's a shame cuz this was a great DQ til owners stopped being around. read more

I'm from Texas and this menu is so limited and food has no flavor (tenders) I will only go here for ice cream now. And they forgot the dipping sauce in 2 baskets I ordered so disappointed when I got home. Check your food people!!!!! So dissatisfied I had to leave a review on Yelp. read more

This is a great little DQ. Definitely older, but I like it better than the new ones simply because it is very inviting. When I came in today, all the workers were high school kids, so they were friendly. We ordered two blizzards and they were quick. They didn't mix it as well as I'd like but it still tasted delicious. I did find it a little weird that they were piping in contemporary Christian music but if I'm just walking in, grabbing my blizzard, and leaving, I'm all good. read more

Terrible customer service. Rude and unprofessional. Won't be returning. workers care more about their friends coming in for free ice cream than actually greeting paying customers. read more

New location is super! Excellent food, lots of friendly staff, both indoor and indoor seating.

This place has always been one of my favorite ice cream spots this particular location is definitely different from what I'm used to ... I saw the might be relocating soon which would be a good thing, finally they would have a drive Thur.. and hopefully they will have the cherry dip for their cones currently they only have the chocolate dip... ice cream still is amazing and that's what counts read more

Sitting at Dairy Queen on Saturday night waiting for for our order that has been skipped over 3 people. The service really sucks here. Will never come back to this Dairy Queen again. read more

This is my third time in less than two weeks coming to the store and every time I've come here they screwed up my order I've told them at the window and then I get an attitude I asked for a chocolate with peanut butter sauce and I get a vanilla with peanut butter sauce and then I'm told that the chocolate is soupy that they don't have chocolate and that's why they did it.but never came back to offer me something different or the price and then they charge me $1.25 extra so I will never patronize this restaurant again for anything and I will tell all my friends how terrible you are and that was $16 that I spent each time outthe door take that to your managers plus I can't get receipt because the owner won't buy paper sad if you can't deliver products close your doors read more

Not the best place the previous location was dirty and hot. The new location it not much better the service is slow and the food is marginal at best. I am sure the food service inspection are poor as well. Need to get managers that care and a staff that knows how to clean, and provide good customer service. Not a place I will recommend. read more

Beware, Beware. Had not been to this Dairy Queen since they moved to this location on North 98 in Lakeland, FL. What a disappointment, ordered two small vanilla shakes, cost was $8.54. Should have driven away right then. Both shakes were a little thicker than milk, with a dollop of not real whipped cream and a slice of a cherry. It is pretty bad when Dairy Queen cannot give you a good thick shake with real whipped cream and a whole cherry but charges you like you are getting the best out there. Shame on you Dairy Queen!!! Will go across the road to Twistee Treat next time!!! read more

It's a DQ. Not a lot to say here, as DQ speaks for itself. This location is off of US 98 North in an L-shaped strip mall. You can see it from the highway. The staff here are always bubbly, nice, and courteous. Anytime I want my chocolate chip cookie dough Blizzard fix, they are always waiting on me. I've never had anything but a pleasant experience here. Good store, well managed, friendly staff, and of course, Blizzard bliss. read more

The restaurant was not very clean, I included pictures just for examples. I'll give it two stars because Cody make a mean blizzard but Dominick wouldn't take my order and just cried at the register. read more

Ice cream is great. Chili cheese dogs are superb! Customer is terrific. BUT they only have 1 handicapped parking space and a worker or manager parks their truck and mini trailer across the space, effectively blocking it. They have no handicap sticker, tag, or signage of any kind on the truck to be legally parking and blocking the handicap parking space that my husband needed.This has happened twice this week. Not cool. We complained but no one moved the vehicle while we were there (30 minutes). For shame! read more

Stopped by a couple of weeks ago to take grand girls out for a Birthday sundae. What a nice place. Clean. Nice people - staff and diners. Hot Dogs, french fries and drinks were added to our Birthday meal. Dogs done on the grill with a toasted bun. Yummy. Prices reasonable. We got a banana split to share and it was a real treat as the girls had never had a real banana split before. Indoor and outdoor seating. Clean restrooms. Drive thru window too. Wheelchair friendly. Only one request. A changing table in the restrooms, please. read more

Love Dairy Queen ice cream. Much much better quality than the cone from across the street. Staff always have a smile on their face. read more

This Dairy Queen is great at their new location! The service was fast and courteous! Blizzards were perfect as always!

My review is for Dairy Queen in general. In 1970, I heard about a remote, old Dairy Queen around Wichita Falls, Texas, that still served DQ's original custard recipe. I drove past a new DQ to get to it. Although all she served was ice cream, the line (people, not cars) never dropped below 15. The owner explained that they were the last DQ that served the custard formula, because her old machine could not handle the new formulation. The ice cream was heavenly! If Nirvana was attainable by eating ice cream (and it is) that would get you there in two bites. A few months later, a suited executive was serving, explaining that the old lady who owned it, was dying of cancer. "Frankly, we can't wait until she dies. Her store is the last of its kind, and gives our new stores a bad reputation," he coldly reported. DQ is a highly overpriced, lousy version of what used to be heavenly ice cream. read more

Completely ripped off in the drive thru. Paid $13 for what i thought was 3 size small Blizzards but i was given the mini size that is half the price. Paid cash and wasn't given a receipt, probably because they knew i was ripped off. Employee had zero personality. Super unimpressed. read more

This is a family owned, small business. Come on lady will it hurt you to add one more twist to a little kids cone to make them happy. Very select few items on the menu for food. I understand they are family owned and operated.. but if it's the DQ franchise, they should be expected to serve food like all the other DQ restaurants. Staff was friendly and the food wasn't bad. But it def wasn't your normal DQ. read more

Located in little stripmall - not a bad little place, but not the best DQ I've ever been to. The staff was very helpful, but not the most efficient. No drive-thru, but they do serve some hot food items and most the cold food items. read more

Store manager should hire people that can do math. Came in with my family to have some ice cream and my change way 2.25 short, so I explained it to the cashier and she argued and got frustrated, bad customer service and can't do math. read more

Horrible and not a DQ. Privately owned and rude staff. Don't go here. Wouldn't give me a hot dog because only two people were working but no one was in line. Never coming back and called the DQ franchise. Bad business should go out of business. read more

This is one of the worst Dairy Queens that my family and I have been to. Every time I go there is always something not working. I just went in on Sunday with my family and the chocolate ice cream was too soft to dip into the chocolate dip. Then they didn't have any twist ice cream. The servings were so small and cheap. If I'm paying i expect to get what I pay for not pay for a large and get a small.. My family and I will never ever go back to this Dairy Queen again. I rather go to Twistee Treat across the street. read more