I recently lived in a property managed by Sadler Company on the Hill in Boulder. I spent two years…read morein the apartment and moved out because of work-related reasons. Overall, my experience with Sadler was positive. I mostly interacted with Chris when calling the office. He was consistently professional and courteous, and extremely fast about returning my phone calls and answering any questions. It would have been nice if they were willing to put more effort and money into the quality of the appliances and carpet, and would replace those more often, but its understandable that these things get more heavily used with the high turnaround of primarily student renters. A few examples of my experience with Sadler: MOVE IN Upon move-in, the place was well-cleaned and free of major damages. There were minor imperfections, but overall as good as I'd expect for an older place on the Hill in a great location, just a block from The Sink. CARPET The carpet should have been replaced before I moved in. It had damage, minor stains, and signs of heavy use. I brought it up a couple of times during my tenancy, but I was informed that it was not something they'd replace. It sounds like they probably replace carpets on a schedule of some period of years, instead of as-needed. HEAT Once in the middle of winter in temperatures around or below zero, the pipes in the basement froze, burst, and our radiator heat went out. The maintenance crews came in promptly to fix the broken pipes. Although the heat was not restored for about 24 hours, they did bring us electric space heaters which were sufficient to keep the bedroom warm throughout. ANIMALS We had raccoons move into the attic, and being on the top floor, we could hear them moving around, fighting, making their home, doing whatever it is raccoons do. We called Sadler, and they in turn called in Animal Control who set up traps on the roof and patched the holes that raccoons were using to gain entry. They responded quickly and fixed the situation. OVEN Our oven had one bad burner on move-in. Eventually another burner went out, leaving us with only two. We called in and Sadler replaced the oven with a brand new unit. Awesome. WINDOW BLINDS Because the old windows in the place has metal handles for lifting the window which protruded out from the wooden frames, the blinds would get caught up while being raised, often snapping the plastic blinds. It would have been nice if they had fixed the root of the problem by selecting a different type of blind or changing the metal fixtures on the window that were the source of the problem, but instead the blinds were replaced with the same problematic version. I think they fixed the mounting after I moved out, but while I was living there this was a recurring problem. Annoying, but they did at least respond to the problem with a stop-gap solution each time. EXTERIOR Each year of the 2 I lived there, Sadler painted our deck with a fresh coat of paint. Someone graffitied our building and Sadler painted over it within days. The trees were trimmed, the lawn (if you could call it that) was maintenanced periodically and not left completely uncared for like some places on the Hill. We occassionaly had broken glass and trash scattered around the apartment, as happens in that neighborhood, but it seemed to be cleaned up on a weekly basis. Someone broke our glass front door twice and each time it was repaired within a couple days. In general, Sadler was on top of the needs of the building's exterior. UTILITIES Sadler managed and billed for utlities (except electricity). I was late on utility payments, sometimes up to two months, but was never charged a late fee. MOVE OUT I had to break my lease early and move out over a year before my lease was up for work-related reasons. I informed Sadler of this in advance, and they gave me several options. In the end, I was able to find a replacement tenant on my own and Sadler helped me transition the lease to the new tenant at no charge. This was nice, as some property management companies I've rented from have charged me early termination fees regardless of the situation. SECURITY DEPOSIT I was charged for cutting a screen to install an air conditioner, and for steam cleaning the carpet. Perfectly acceptable charges. The cleaning charge was excessive, in my opinion, at $356 for a 400 square foot apartment that I had cleaned before I left. I disputed the charge, and Sadler was immediately willing to work with me to bring the charge down to something that I felt was reasonable. Extremely satisfied. Everyone has issues with property management companies. Things go wrong, you call in, sometimes things get fixed perfectly, other times problems linger. With Sadler, I experienced a mix of both, however the majority of the time things went smoothly and problems were resolved in a timely manner. I always felt that they had my best interests in mind and they treated me with professionalism and respect.

Live in a place for a year- not the greatest rental- but the maintenance was prompt and always…read moreaccommodating. They're not the fastest about getting back to you questions leasing wise- but they are a laid back, understanding rental agency- and they treat you like a human! Nothing fancy- but they're organized, run well, accommodating, and most of all, they're nice!!!!!

Always reliable, honest and very good at their job. I've relied on Joe Robert's' expertise for…read moremany years.

I needed an inspection for a Boulder Rental license and called to get estimates from 3 of the…read moreHousing List of approved inspectors. Joe was on vacation but called me back within minutes. We scheduled within a few days. He did a thorough inspection because he has years of experience with the Boulder Housing requirements. He explained what needed to be repaired, improved, and next steps. He also made clear what documentation I needed to hold onto for the future sale of the property. He was efficient, clear and terrific to work with....plus, he not only was the least expensive, but also will send me an alert 4 years from now, when I'll need to be reviewed again. What a great experience!

They don't care about anything you need to have done.they make up stories and cancel your…read morerequest.terrible management unclean unkept property. consider yourself warned

0 STARS. This is the most despicable rental company I have ever worked with my life. Never ever use…read morethem. Save yourself. Barb Hendrix won't even try to apologize for all of the torment she and the owner of my unit have caused me. Her role as a "client success specialist" is the biggest joke I have ever experienced. Tony in sales lies to calm me down - says he will help me. Then I never hear from him again. He asked me to take down my negative reviews too which laughable. My shower was 30 years old, broken, needed an entire new one. My oven was 30 years old, glass exploded, took MONTHS to fix. My dryer was 30 years old, ruined hundreds of dollars of clothing of mine. Nobody care or tried to make things right. Now, my washing machine, 30 years old, broken and leaking. I am now without a washing machine for 2 weeks. I PAY TONS OF RENT $ FOR WORKING APPLIANCES WITH MY RENT AND INSTEAD GET BROKEN APPLIANCES AND WEEKS OF NOTHING TO USE. This company doesn't care anything about their tenants. It's a joke. Do not live anywhere that they rent.

Initially, when we contacted them to apply for a rental property, they were very helpful. Once the…read moreapplication had been approved and we paid our deposit and first month rent I didn't feel that they were very interested in conversing with us. I had a number of questions which I still have not received a response for. My landlord has moved away from them, so I don't deal with them at all. If you're looking for a realtor to communicate with you, this is not your option

did not perform regular inspections. allowed tenant to live in a disgusting mess which damaged my…read moreproperty! do not allow them to manage your property! they took their monthly payment and performed zero work!

Since this place has been taken under new management it has been incredible. Ann and her team have…read morebeen a breeze to work with. I found Dakota after looking over some other flat fee based management companies and settled on this one because it provided the most transparency in how many fees I would be paying. Simply said, if you want the best for a rate that's reasonable and straight forward go with Dakota.

my experience with Dakota Property Management--particularly with Samantha--has been extremely…read moredisappointing and unacceptable. For months, I've dealt with serious habitability issues in my rental, including: No heat for over a week during winter (October 26 - November 4, 2024), making the home unsafe to live in. Because of this, I couldn't even have my child stay with me during scheduled custody time, as I refused to expose them to temperatures in the low 50s inside the home. A fireplace that was disabled by maintenance and never repaired or turned back on. Repeated dishwasher malfunctions that left me without a working appliance for weeks--despite paying over $2,500/month for a home that was supposed to have fully functional amenities. A broken microwave reported back in August 2024 that has been ignored for over seven months. A refrigerator leak that caused damage to both wood floors and the basement--which has never been inspected, raising serious concerns about mold. I even had to bring in my own floor blowers because Samantha refused to address the issue properly. Despite reaching out multiple times and following up consistently, I've been met with either silence or endless delays. There has been no serious effort to resolve these issues or offer any compensation for the unlivable conditions I've endured. This isn't just poor management--this is outright neglect. I would strongly caution anyone considering renting from or working with Dakota Property Management to think twice. If you expect basic professionalism, timely communication, or even minimal property upkeep, this company will likely let you down.

Arnold Turner is terribly unprofessional. He told a joke to a very interested buyer about a sex…read moreworker, and they were so offended that they told me directly that they would have purchased the property if not for their distain for my agent. I asked him to please not tell jokes like that, and he defended the action by saying "but they laughed", AFTER I told him that they were so deeply offended that they would rather abandon a property they loved than pay his office a dime. His tone-deafness is a liability in 2020. I asked to please work with another agent from the office, and he connected me with Matt Mulcahy. He and I worked wonderfully together until he took a new position at Keller Williams (I highly recommend him). I was told I would transition to Jesse. Instead, Arnold took it upon himself, after I had made that boundary very clear. When I voiced my opposition to this, Arnold contacted my Ex Husband (they are aquatinted) to discuss and circumvent me. My former spouse has had ZERO to do with my property for over 6 months. The misogyny and disrespect for women in particular is not something I will tolerate and was the reason for the termination of our real estate contract. I should have known exactly what the situation was when I heard him refer to the women who do ALL of the hard work at his office as "my girls". These are professional grown women who keep his business operational. Not *anyones* "girls". Or to his farm employees as "my hired-men". It took me a while to figure out why this didn't sit well with me. It's because "hired-man" is a descriptor connoting that this person is indeed being paid, as opposed to the tradition of unpaid farm labor, aka, slavery. Over the last 140 years or so, "employee" has become part of the common vernacular to create equality for every person who receives a paycheck. This is only the tip of the "Iceberg of Disrespect" that is Arnold Turner. If you are looking for a great realtor, I recommend Matt Mulcahy of Keller Williams.

All of these 5 star reviews are fake. Would give 0 stars if I could. If you'd like to see honest,…read morereal reviews about Turner Realty go read all the 1 star reviews they hide by "not recommending" them. These people made my life a living hell while looking for a place in Longmont.