Disasters come in threes. Oh Lord NO! But yea it did. First my grandma passed away. Then my dad…read morecame home after two months to a flooded basement and a broken heater in January. And now, our water heater is broken as well. It was full on panic on Thursday and Brian saved the day by Friday. He came and installed a new heater and made sure to follow up with us that it was working well. He gave us his expert advice and you can tell that he cares about his customers. This is a trustworthy, reliable business that we were very happy to have found. Thank you Brian!

I had a frozen pipe to my outside faucet. I called Damaso and Brian came by on a Saturday!!, and…read moredefrosted the pipe. He just left and I am incredibly grateful that I don't have to worry about a burst pipe!! THANK YOU!

We woke up on New Year's Day to no hot water. I called several plumbers with the expectation that I…read morewouldn't hear from them until the next day. Greg took the time from his day off to text me that he could come to the house the next day. Fortunately, the situation fixed itself and we had hot water again. Greg came to the house, checked the boiler and let me know to contact him as soon as something goes wrong. I hope that nothing does go wrong, but I know that Greg will be there should something happen.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

Vincent is a FANTASTIC option for anyone looking for a plumber. He's knowledgeable, efficient, and…read moreeasy going. We needed to get a water heater replaced in our condo and within the week he helped us understand what was best for our home, and got it switched out quickly with no issues. As first time home owners he made the process stress free, and was sure to explain every step along the way so we knew what was going on. I also appreciated his willingness to help with set up beyond the physical water heater; he made sure my phone could connect to the app associated with the product and even tested to make sure the functionality worked. I highly recommend working with him and his team!

Great Service - Highly recommended. Pilot light on our old (1963) furnace was out and wouldn't…read morelight (not sure for how long since weather just started getting cool). Vincent was busy on a job but was responsive by phone and text. We talked about pilot and likely need for new thermocouple (had same problem 12-15 years ago). He said he could come by late in the day after his other job. He had me send info / pics so he had a backup plan to leave me in a safe state. Once he got here, he got to work, had all the parts he needed with him. He of course recommended my long term solution was to replace my 1963 furnace - I know this - and we discussed some possible approaches. But in a short time he had replaced the thermocouple, lit the light, and verified the rest of the system worked. Vincent is highly professional, responsive, and knowledgeable.

When Mark arrived he put covers on his boots so as to not drag dirt into the house. He identified…read morethe leak problem and offered to fix it then. He cut a precise opening in the ceiling, made the awkwardly positioned repair, tested the fix and then meticulously cleaned up the area with a vacuum (including the top of the door trim!) I was very impressed with his great attitude, professional manner, technical skills and his attention to details like clean up. He'll be my first call in the future for any plumbing or heating issues.

I moved into my condo in October of 21. After being in the condo for 2 1/2 months I realized the…read moretoilets in the master and the guest bathrooms needed to be replaced. I reach out to Michael Russo Jr. Plumbing and Heating to do the job. This is where it gets good. I don't know who these plumbers were but they need to go back to school or give up their plumbing license. Since they replaced the toilets I have had a competent company (McLaughlin Plumbing) come in a correct the mess they made. They could not believe what a terrible job they did. I paid them (Russo) $1450.00 and so far to correct the mess they made, I've had to spend approximately $1,000.00. DO NOT HIRE THIS COMPANY. They are the worse.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep…read moreneeding to be reset. Contacted a bigger plumbing contractor (begins w/ "Cr") a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning. Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!

Eddie is legitimately one of the nicest and honest guys you'll ever meet. He stands 110% behind his…read morework, and he'll let you know if you need to invest in repairs or not. I hired Eddie to install an external spigot for the yard and then hired him again to fix a toilet where he recommended to install a new toilet. I ordered a new toilet from Home Depot but it was defective. Eddie replaced it with a properly working one. The new one had a leak so he came back again and fixed that. Now my toilet is working flawlessly. If you want a good honest plumber then Eddie is your guy.

Prompt, quality, nice guy. Did a great job fixing an acute issue on short notice on a Saturday…read more Will use again!

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Charged over $900 for simple cartridge replacement for two sinks and a shower. Charges $240/hr …read more Job should have taken 1 hr or less. Plumbers were very polite but work was not worth the cost.

For many years I had the same plumbing company do all my work, and they were always reliable and…read morehonest. They sold their business and I am in the unfortunate position of finding a new plumber, so I called Foster Plumbing and Heating Inc. If you want to be scammed, call Eric Foster Plumbing and Heating. When I called them to make an appointment for routine maintenance of my year-and-a-half old AC, I was quoted a price of $225. Nothing was said about this being an hourly charge or about other charges. I have been having furnace and AC maintenance done for about 60 years and the charge for this work has been a flat fee. The work generally takes an hour or less. The only additional charge I have ever had o pay has been $10 for a filter if I did not supply my own. When I got a bill for $432, I was sure it was an error, so I called them to request a corrected bill. It was then that I was told that the $225 was an hourly fee. Since the technicians had not been at my home for more than an hour, the charge was still more than I had been quoted. I was then told that they had been working at my home for an hour and 15 minutes, so I was charged for an extra 15 minutes. However, Foster has a strange kind of math as they charged for a half hour for those 15 minutes. That would be $112.50 for that "extra" 15 minutes. Add to that the $94.50 which I was told covered the cost of the liquid used to clean the coils. Pretty expensive liquid, something I have never been charged for in the past!! I was also not told that there would be an additional charge when I made the appointment. I supplied my own filter. As an added "bonus", when I turned my shower on the next morning I was bombarded with ice cold water. Fortunately, I determined that the water heater temperature had been turned off by the technician and carelessly not turned back on. If it had been necessary to call Foster to solve this problem, I would have been billed another $225 or more. I am a senior citizen living on a fixed income, and I live alone. It is necessary for me to be able to hire reliable and honest workmen. Foster Plumbing and Heating certainly will not go on my list of honest and reliable workmen.