Overall great experience! I think the estimation process could be improved but would definitely go…read moreback. Everyone was kind and easy to work with. They worked efficiently with my insurance (State Farm). I haven't had many external repairs on my car like this but the work seemed to be a good value (my dad works for a dealership and agreed). They also cleaned my car inside and out which was a pleasant surprise!

Bob was rude and tried to get me to use my insurance instead of the person's who hit me because he…read moredidn't like working with them. He threatened that the other insurance would force them to use subpar parts and that we would have to pay for labor. This was in direct conflict with what we heard and experienced from the insurance company. In one conversation when we were asking questions he hung up on us after suggesting we might want to take our car elsewhere. We decided and the insurance company agreed and paid for us to tow the car to a different body shop in town to get repaired. DO NOT take your car here.

Unfortunately because Of no fault of mine, I've had to bring…read moremy car two times to Hyacinth for body work. And each time I've had a great experience. The quality of work is great, and turn around time is fast! My car looked brand new each time it was returned to me. Highly recommend hyacinth if you need body work done for your vehicle

what kind of collision center is this? Called and spoke with Jesus, asked if they work with a…read morecertain insurance company after I was hit while parked. He told me they didn't. Asked if they were willing to work off their estimate and he said they wouldn't. I asked, if I paid oop and he said they still wouldn't work on the car. what kind of collision center is this that doesn't want any type of business. Stunned! Don't go here as they don't value any type of business.

We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

Recently I struck a deer and did about $2500 damage to the front of my truck. I took it to…read moreJackson's on the recommendation of some friends who had work done there before. They were very easy, knowledgeable and convenient to deal with and handled their end directly with my insurance company. The result of their work was the front of my Truck looks as good if not better than when I bought it new! In addition i was extremely impressed that in addition to the repair work, they completely detailed my truck inside and out. Kudos to all the staff and management of Jackson's Auto Body for an exceptional result! I highly recommend them.

Mackins was super helpful in getting my Tesla model x back to perfect condition. Originally I…read morethought I just needed a new bumper but they were able to help me with a new hood, bumper, a few other parts and work with my insurance to get it all squared away. Erik was a great point of contact. He communicated everything as the repairs progressed overall I am very satisfied with the work they did and I would recommend them.

When my brand-new Bronco was damaged, I trusted this shop with the repairs. They assured me a…read morebrand-new door and a two-week fix. Three weeks later, I was called in, only to find a dent still running across the door, mismatched paint, and visible defects. Worse, they revealed they'd put a used door on, claiming that's what they "meant" all along. A new door means new--I'm not in the insurance business and take their word at face value. They never offered me a choice. I had to escalate to their boss at another location, only to discover the difference for a real new door was just $218. On a $70,000 brand-new vehicle--only 300 miles on it!--I would have gladly paid upfront. Instead, I lost weeks, endured poor communication, and had to fight for clarity. The whole process was unprofessional and left me frustrated.

After a minor fender bender that wasn't my fault, I needed some repair work done to the tail light…read moreand bumper of the car. My insurance agent provided me with a list of collision repair shops. I feel fortune that I chose Canyon Auto Body. Nick was professional, courteous, communicated with me over the phone, and provided documents that detailed everything. I was impressed how thorough he was. I was even more impressed when I saw the work they'd done. Good as new. Maybe better than new. I would not hesitate doing business with them, but hopefully no more fender benders, so I won't have to.

Everything went well. They took the car in a timely fashion and completed the work when stated…read more When I picked up my car I realized that their work was above and beyond any other shop I have used in Salem. My car looks like new, and the inside looks like they detailed it too. I've used CAR a few times, and their service and body work is excellent. The price is lower than quotes I've gotten in Salem The drive is a few minutes east, but Well Worth it!!

We stopped in while in Corvallis visiting my Dad after taking a rock yo the windshield of our '25…read moreHonda Ridgeline. Paid $60 for the service, wanting 1, for the spider cracks to not spread and 2, for the spider cracks to not be as visible. Iffy repair, as time will tell on No. 1, and a complete fail on No. 2: the chip and spider cracks are as visible as before I had them "filled". Not all together happy...

Don't do it. Skip A1 and try the next listing. I had a horrible experience. Terrible communication,…read morelike no attempt. I had to call and ask if they were showing up. "On the way", which means you wait another hour and a half. If you like getting jerked around, you're going to love their service.

Great service. Told me what would happen, able to keep to time estimate, and kept me in formed…read morewith texts at every step. Great work. Got insurance to pay for the whole thing. No out of pocket.

Everyone was very helpful. They had to keep my car longer than originally planned due to additional…read moreparts that had to be ordered. They kept me informed throughout the process. Thanks!

Was able to get an appointment set up quickly. Identified the problem that was causing a vibration…read morein the steering column of my truck. Provided detailed diagnosis and cost for repair. Turnaround was quick and all is fixed now. Could not be happier, highly recommend this shop.

I had the brakes done on an F150. They put the two "inside pads" on the left and the two "outside"…read morepads on the right. I knew something felt wrong the moment I stepped on the brakes and went back. I was told they had to break in. In less than 10K miles the rotor and caliper was destroyed on the right and the left was on it's way to rotor destruction. They also used cheap replacement parts. It cost another small fortune to get this resolved elsewhere.