We have loved having our daughter in ABA at this facility. They are always there to help celebrate…read morethe small wins and steps forward and there to help us on hard days. We are so thankful our daughter is so happy in therapy here.

If you actually want support during the time your love one needs hospice care, steer AWAY from this…read morecompany as much as possible. My dad spent almost 2 weeks in hospice care at our home under the care of Elara Caring. I can write an entire book on all the miscommunications this company had leaving the care for my dying father to be left in the hands of his wife and children without the supplies we needed, the equipment needed, or the guidance we needed. Here are just a few of the issues we had: 1. We informed them of the supplies that we needed diapers, bed pads, wipes, etc... on the first day of hospice , we called almost every other day asking where the supplies was and we were told each time the supplies would be delivered that day, only for it not to be delivered. After a stern call on the day my dad passed (2 weeks later) and asking to speak with an administrator because we still did not have the supplies and we had run out of what we purchased from the store, the supply order finally delivered 2 hours AFTER my dad passed away. 2. We informed them of the downturn my father had at 7:30am and asked that they send over liquid medications instead of pills because he was no longer able to swallow the pills. We informed them that he was extremely uncomfortable and moaning nonstop so we needed these drugs asap because we felt he was in a lot of pain. Because of the drastic change in his behavior and the extreme amount of pain he was in we asked for a nurse to come by and help with the scheduling of the meds to help make him comfortable. We were told they would have someone there asap and they would get the meds delivered to us immediately. 3 phone calls later that same day, we were told "oh we should have called you earlier and let you know we can't get those drugs in liquid forms but we were busy so we need to teach you how to make a paste with the drug. They did say they could get more of the morphine in a liquid form so we did finally receive the meds at 4pm that afternoon. It took them over 8 hours and 3 phone calls to get him the meds and also never sent a nurse to help us in getting him comfortable. 3. The day before my dad passed a nurse aide came by to bathe my dad, she informed us that we needed to have a nurse evaluate him because at this point in time the nurse should be coming by daily. So we called again to see if we could get a nurse to come by and stated that even the nurse aide stated we needed to have a nurse come out. The response we got was "it isn't the nurse aide's job to evaluate a patient and it isn't her decision of when a nurse should come out." They did agree to send a nurse out that day but of course no one showed up. The next day I called and asked to speak with an administrator because we still hadn't received the supplies we needed and we couldn't get a nurse to come out to see us. The administrator did listen to my concerns and did attempt to take care of them. I did finally get a call that a nurse was headed my direction but it was too late, he had already passed. The only reason I did not give a one star is because the actual nurses/aides that would show up had great bed side manner and treated us with compassion. It is extremely unfortunate that the call center you have to call into consistently does not pass along the needs of the families. We felt completely alone and stressed out the entire time because we did not have the support or guidance from this company. You couldn't trust anything they said they were going to do and it took multiple phone calls to get anything you may needed. With all that said, do not go through what we went through when taking care of your loved one in their final days. Find a hospice care company that actually cares about their patients.

Run away from this company! It is one of the most neglectful agencies I've ever used. I cannot get…read moreout of bed without help. When my attendant didn't show...they left it for me to find a replacement. They sent a replacement once (in six weeks). No floaters and No one from the office ever filled in. When I had a catheter mishap and desperately needed a shower. No one came. Christy didn't even call me back. My supervisor, Cheryl, stopped answering my texts. Once again, I was on my own. When Amerigroup insurance switched my agency, they alerted Elara Caring. They refused to come out the last week.

Don't bother calling because they don't call back. They don't even call to confirm your…read moreappointments. If they can't keep up with phone calls then I'm not sure how professional they are. I've left multiple messages and emails and no one gets back to you. Look elsewhere!!

I chose to go for myself. Just for understanding and validation for myself. I was excited to…read morefinally make this step in my life. Unfortunately, it turned into a nightmare. When I got the "diagnosis" I was devastated. It was so wrong and off-base. One of my diagnoses was bulimia. Ummm...I am 5'5" and over 200 pounds. Same weight I've been for 5 years now. That floored me. Reading through the Impression, it was clear that a 2-hour interview, many multiple-choice applying to kids that don't really have a multiple choice answer to fit my situation, plus the therapists observation...it's more like she had a preconceived notion of what my issue was and just watched me to try and apply it. So off. For someone with severe depression and God forbid, suicidal ideation or for a job or something more serious, this could have been even more devastating! I did it for me, so at least I didn't have damage control in that aspect. Luckily, I have a therapist now and understanding people who helped me see that I already knew the truth. The fact that she said I had bulimia helped seal the deal that she had no clue what she was doing. Waste of time, money, and stress.

I was pulling my hair out, trying to understand why my cat was going outside of the litter box, and…read morewhy he was becoming finicky with his food. Then Molly came to the rescue! We had a consult, she studied everything that we were doing, found reasons why, and gave me solid advice. I'm doing exactly as she said, and it surely seems to be working. It's been one week and no "accidents" outside of the box, his appetite is better, and we have our sweet, affectionate cat back! Molly is a fountain of knowledge about all things cats...Thanks, Molly! Robin, Santa Fe

From the owner: Cat Behavior Consultation, Cat Consultant, Cat Behavior Specialist, Cat Training, Cat Clicker…read moreTraining, Solutions for problem cat behaviors such as litter box issues, scratching/clawing/destruction, intercat or cat to human aggression.

I've had the opportunity to work with Derek and Nathan on multiple occasions and the words that…read morecome to my mind are: compassion, care and integrity. These guys provide safe, upscale and structured sober living homes in Plano & Allen Texas. I just want to thank these guys for what they do for my own homes and say how much of pleasure it's been helping each other find solutions for people in early recovery. They're ethical, have a high standard of living and focus heavily on the fundamentals and promises of the Big Book and 12 Steps to recovery. Anyone who needs quality sober living in the greater Dallas area, call Turning Point | They do it right 100 % ! GOD BLESS YOU GUYS!

From the owner: At Turning Point Recovery Network we emphasize a 12-step program of recovery, a balanced lifestyle,…read moreand accountability. This framework provides the optimal opportunity for our residents to transition into a new life of fulfillment and purpose.

I've worked with therapists before, but nothing compares to the care and support I've received…read morehere. The Phoenix in Every Human Being offers a space where I feel safe to share openly without judgment. My therapist uses EMDR and CBT, which have made a huge difference in helping me process past trauma and move forward in my life. Highly recommend to anyone looking for a therapist who genuinely cares.

From the owner: Feeling overwhelmed, emotionally exhausted, disconnected, or stuck in unhealthy patterns can make…read moreit difficult to fully enjoy life and relationships. At The Phoenix In Every Human Being, we provide compassionate, evidence based therapy to help children ages 9 and up, teens, adults, older adults, individuals, couples, and families navigate anxiety, trauma, ADHD, OCD, relationship challenges, stress, and life transitions. Our therapists are trained in EMDR, Gottman Method, ACT, CBT, mindfulness based approaches, and evidence based treatment for ADHD and OCD. We offer compassionate, culturally attuned care designed to help clients feel seen, supported, and empowered in their healing journey. Our mission is to help clients rise from adversity, evolve beyond unhelpful patterns, and shine more fully in their lives and relationships. We provide both in person counseling in the Dallas area and virtual therapy throughout Texas.