Brian fixed my husbands car after It was damaged in a wreck, took great care of my car and will be coming back read more

Dallas Auto Body Repair - BMW - Body Shops Near Me - Dallas, Texas

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Poor service, lots of estimate changes without the customer's awareness. I felt taken advantage of as a woman and the work was completed correctly the first time. I had to continuously come back to the shop to ensure the work was done correctly. This experience was disheartening because I thought I would be well taken care of and the my repairs would be completed correctly the first time. I had multiple people to recommend this business and now I have to tell them not to go to this body shop if they want consistency in their estimate and body work. Needless say, I will not be returning or sending ANYONE to this repair shop. read more

I thought my car was experiencing issues so I called Dallas auto body repair. Bryan asked me to bring in the car the following day. After I dropped it off for a consultation. Bryan called and explained he tried diagnosis and test drive the car and the transmission is fine. He was very thorough and talk me thru my concerns ensuring me that all is ok and I don't have to worry about it. The diagnostic was FREE! I know he spent quite sometimes with the diagnostic my car and test driving it. He notice my key battery is also out and he went to get a replacement. It was one of the nicest thing anyone have ever done! The hospitality provided here was anything short of amazing. My car didn't need service but it received the love and care it needed by Bryan and team. I will be sure to return when it does experience real issues. Thank you Bryan!!! I appreciate you! read more

I would think some reviewers are working with an entirely different owner reading some of the 1* reviews on here. My wife's car was totaled in an accident. Extensive interior and exterior damage, practically had to rebuild one side of the car. Brian fixed the car in less than two months, walked me through every aspect of the pricing on the front end (incredibly affordable), told me which I spots I could and could not take shortcuts on, and was generally communicative and fair. The car drives like brand new. Insanely good quality of repair. And Brian is a good dude, don't listen to the bad reviews. Highly recommended. read more

Recommended by friend who has used several times. Quick exam of damage and estimate for repairs to back fender. Told it would take 3 days and they were on time. Quality of Work was excellent. No evidence of any repair. Value excellent. read more

If I could give out negative stars I would. Bryan is horrible. I have no idea how he stays in business. He's taken 4 months to work on my car and has done nothing but continuously lie. He either has mental issues or is a compulsive liar. He told me my car was shit. He's had the car since July and has yet to start work on it. Then he has the audacity to tell me he's doing me some kind of favor and that he doesn't feel sorry for me. This is completely unprofessional & horrible. He's a terrible person. I have no idea how he can keep any customers around with this unprofessionali read more

I seem to have the misfortune of people hitting my car every few years. This is the only place I ever take my vehicles to when that happens. Bryan and his team always do an amazing job. It looks like it never happened. Their craft goes beyond cosmetic repair. In one instance, the frame of my car was pushed in from the accident and they fixed that no problem. They pulled the frame back out, replaced the exterior, and painted it to match the rest of the vehicle. You would think all of that would take forever, but the turnaround time is always reasonable and Bryan keeps you informed every step of the way. Working with insurance was a breeze with them as well. I highly recommend Bryan and his team at Dallas Auto Body Repair. I don't take my vehicles anywhere else for repairs. read more

I am very disappointed I went yesterday to ask for a quote for my car and they make me wait almost hour and I ask the guy how much longer I have to wait and he was very rude and he told me I call you and he never called I am definitely not going back read more

Service horrible, bad business practice. Do not recommend at all. And they always try to sell parts from wrecked cars to fix your new car but want to charge the insurance for brand new parts. read more

Took my ford lightning to Bryan august 26th to get front end repaired from collision I got a text message from him September 11th letting me know it was ready the total charge for the front end work was 2950 I asked for pictures everything looked good so I decided to get the door jam fixed and painted for a charge of 1200 on September 15th I went up there to look at the work because It was so called done after reviewing the work he had initially charged me for a new radiator support that he bought used and painted over it so it could look new but it was rusted so I had to supply with him with a used radiator support in better condition mind you I paid for a new one and never received that money back after he realized I knew what I was talking about he came clear and told me it wasn't new so he agreed to fix it for free which should of been done the first time since that's what I paid for he then told me not to come back that my business wasn't welcomed after giving him 4000 for repairs on my vehicle I finally went to pick it up after the re installment of the radiator support on September 21 and I'm very disappointed in what 4000 dollars of repairs look like as well as having to deal with Bryan's attitude he's definitely not a professional at what he does don't get tricked by the good reviews definitely not coming back by the way I guess $4000 can't get you new washers since the new body shop came across grinding discs that were used as washers read more

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Well, my second and last trip to this shop went far worse than I could've imagined unfortunately. I needed a rear bumper repaired after getting backed into. Upon picking up the car post repair, the rear bumper looked okay. We talked a bit, and I pointed out some areas, but otherwise no problems. When I got the car back to the garage and when I started wiping it down I noticed the entire driver side paint was rough, almost as if there was no clear coat left. The paint is pretty trashed. When I called back to notify them of the condition and told him I wanted him to take a look at it, he was immediately defensive. Now I should note that I have pictures of the car before it went in for the bumper repair, and the car looked amazing and had no paint issues. Anyway, I had two coworkers go to the shop with the car to show him the damage that had been done. He was extremely rude to them, told them that he didn't do it and that he can't cover things he had nothing to do with, and told them he never wants to do business with us again. Long story short, our car came back with more damage then it went in with and he made us feel as if it was our fault. Never going here again and I don't want anyone else to have to deal with the stress I've been through just to get a simple bumper job done. 0/10. See the attached pictures to see the damaged paint. Almost the entire drivers side of the car looks as shown in the pictures. read more

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We just picked up our Kona from Dallas AB repair. We were very pleased with the results; they really do live up to their 5* reputation on Google. Bryan is very easy to work with and a stickler for perfection. I hope that we don't need body work again, but if we do, we'd be back. read more

AWFUL, DISHONEST AND NEGLIGENT -- If you like throwing away your money for shitty results and shitty customer service, then this is your place! If there was less than 1 star I would use it! I've seen the reviews here and they all appear to be mechanical repairs, which I'm sure they are OK with. They are however absurdly unprofessional and dishonest when it comes to what they represent as to what you're getting with your auto body repairs and what you actually get.... and to make things worse, when they break something in the process, they point blame back at the customer (completely absurd). I now have to sue them for resolution on things damaged while in their possession. And for that reason and more, I would NOT recommend this shop to anyone for any reason whatsoever. read more

I've taken my truck twice to Bryan now, both times he has done a great job. Being in a accident is stressful, I personally asked him to help me out because the first time I thought my truck was totaled but he work with my adjuster and took care of me. This guys is a life saver. And will definitely go back if I ever get in accident.(which I hope I don't) read more

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We've been to Dallas Auto Body Repair twice and both times received excellent service. Bryan's crew does great work (paint repair matched perfectly) and no surprises at pick up - the final total was at or below the estimate. And the car is always clean when picked up. Highly recommend Dallas Auto Body Repair! read more

STAY AWAY!! BEWARE!! DO NOT BUY A CAR FROM THESE LOSERS. Bought a used Honda and within 2 weeks the head gasket blew up and the engine was done. They gave me a 30 day warranty and when I went to get it fixed they said they won't fix it. These people are a bunch of thief's who want to take your money and sell you a crappy car. All of their cars are salvaged title or have engine problems. BEWARE AND DO NOT BUY A CAR HERE. STAY AWAY. read more

I cannot praise enough the service at Dallas Auto Body. We had severe damage on the back right fender of an old minivan and were thinking it would be too expensive to repair and it was probably time to buy a new car. We arrived at Dallas Auto Body, and, within 10 minutes, James Song had assessed our problem, assured us he could get a new part & put it on for $450, and that we would not need to leave the car but could return in one week for the part. When we returned, he met us immediately and had the new part on the car in 15 minutes. He was efficient, intelligent, and competent. We were completely satisfied and recommend this company highly. read more

I can not say enough about Dallas Auto Body. Bryan is great to deal with and they get the job done quickly and at a reasonable price.