Took my 4Runner in with some front end damage. Nick and the team provided excellent service the whole way, keeping me updated on the progress of my vehicle and the situation with the insurance. I appreciated Nick's ability to walk me through the plan for repairs and payment, and made it really easy for me to trust them with my car. I will definitely come back again if (knock on wood) something else happens to my car. Thanks again! read more

Excalibur Collision Center - Damage before and after - Body Shops Near Me - Dallas, Texas

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I came in for a dent on the bumper, the work complete is excellent as seen in the photo. The whole process really was painless, great communication, detail explanation, estimate of time needed to complete the work. Highly recommend read more

Excalibur Collision Center - After work was complete for a dent on driver side bummer. - Body Shops Near Me - Dallas, Texas

I LOVE THIS PLACE! I had some serious damage to the front right of my car and Excalibur (Anessa and Nick) worked with me to make sure that I wouldn't have to be in a rental for longer than I needed to. They are absolutely amazing. I will never go to another collision repair shop ever. read more

Excalibur Collision Center - Body Shops Near Me - Dallas, Texas

Great people and professional work with no surprises. Highly recommend and will go back

Prompt excellent service. Vehicle was damaged while my wife was in Dallas. Excalibur made repairs making vehicle drivable to get her home while she waited. We greatly appreciate the excellent service. Steve G. read more

I was planning a trip to Colorado when my son damaged my car. I was afraid to drive it that far, not knowing how much damage was done underneath, and anticipating a lengthy stay in a body shop. Bill and the crew took my car in one morning and it was finished that same afternoon! They charged me less than I expected, and their customer service was excellent! Now I can relax and start packing!! Thanks, Caliber Collision!! I will recommend you to everyone I know. read more

Great staff and since they were not terribly busy, they were able to squeeze me in for some work. I've used them a couple of times and many years apart. They are a staple in the area. Not 5 stars since they didn't get my lights to function equally but they still got me in when I needed. read more

I had an insurance claim for my vehicle to be fixed. They did fix it, but they listed things on the transcripts that I didn't see until after everything was completely finished and I had my car back that my car didn't even have multiple things were listed as replaced or fixed and I know for a fact my car did not have these items one of these items for example, was fixed to headlights when they only replaced one the other one was still clearly old, I feel like they scammed me to get insurance money but the work they did did look good read more

I never post reviews but Excalibur Collision deserves all of the praise and local patronage! I somehow managed to wreck my car three times in a span of two months and Nick was along for the ride the whole time. He was incredibly responsive and made the process so easy for me. They do great work and I'll recommend everyone here from now on!! read more

Excalibur Collision Center - Fixed car - Body Shops Near Me - Dallas, Texas

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Thank God and the heavens above for EXCALIBUR! First of all let me tell you I hate to see Excalibur, because that means something horrible has happened to one of my cars. But thank God Excalibur is there. You see I have a very unique car, or at least unique and special to me. I have a 2008 Saturn Sky roadster. Parts are extremely hard to find. On top of that I wrecked my car the day GM workers went on strike. Alex and Nick with the help of the team went well above and beyond your average customer service. Securing the rare parts, and working with my insurance company ,which everyone knows it's not easy. Not only did they secure authentic hard to fined parts they did an impeccable job matching everything exactly, from the paint, to the undercarriage and all the way to the door seals. On top of that, I continually got updates on the progress of my car. At one point they even called me to mention that my battery was low. Most people this wouldn't think this was an extraordinary thing however my battery sets way under the fender well, into the passenger cockpit side. To change the battery is no easy Or cheep process. Not did they call me to inform me the battery was low, on the Sky but they offered to pick it up and install it at no extra charge to me or the insurance company. The only cost to me was the price of my battery, which I got a wonderful discount through Excalibur's connections. They also went above and beyond on standard service when GM could not send air handler cover part due to the boycott in progress. The team at Excalibur repaired my cracked air handler cover at no charge, and then replaced it with the new air handler cover When GM strike was over and the parts arrived. Excalibur did all that just so I could have my car back and get me on the road while the strike was going on. I also had some door dings repaired while my Sky was in. I had previously checked about getting the door dings repaired as this car is very special to me. The quote was $1000. It was a fair quote, as they had to remove the door panel match the paint to the door and both sides of the door. However at that time I decided I would have to wait. Alex was gracious enough to offer to fix my door dings while the car was in being worked on, which saved me $750 bucks. Alex and Nick also negotiated with the insurance company on my behalf to polish and refurbish my rims. Alex and Nick negotiated with the insurance company to take care of half of the rim refurbishing. This point I'm sure you think I'm done. However I've got tuns more things I could mention of why Excalibur is above and beyond the best in collision repair, but I have things I have to do. So I'm going to mention just one more extraordinary thing about Excalibur. I picked up my car ecstatic to see that it looked better than ever imagined. And when I got home I realized that the drivers door was sporadically not locking or unlocking with the remote. I went back to Excalibur and talk to Alex, even though my insurance claim was already settled, Alex went back to the insurance and insisted/negotiated that they fix my door lock. Now my car looks and runs like it just drove off the showroom floor. And I am one step closer to entering into car shows. Thank you Alex and Nick and the entire Excalibur team. You and your amazing team have a made a customer and a spokesman for Excalibar for life. I only wish I could add more stars. read more

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SHUT UP. Just SHUT UP. I am so stinkin pleased with the entire experience that was having my car repaired. After sideswiping my car on the drive-thru sign and dragging my bumper behind me through the death trap that is White Rock Coffee's parking lot, I looked to my friends at Yelp for guidance. After reading yelp and getting quotes all over town, I felt Excalibur was the decision for me. In addition to the incredible reviews, they were the only collision center that DIDN'T suggest replacing all THREE panels that had been scraped (cut open like a can opener would be a solid comparison actually). Alex looked at the damage when I went for a quote. He couldn't have been nicer as he told me his exact plan of action for the suggested repairs. Where every other quote had included 3 new "xyz panels" (it was a big scrape, ok!), Alex said they'd actually use their knowledge of how things work and put the broken shit back together. Gee, what a novel idea. About a week after getting my quote, I was in the Excalibur for the repair. My insurance covered car rental was for 30 days so I was in absolutely no rush, but Alex let me know that if I came in on a Monday morning they'd try to have me back in my car by Friday afternoon. Thursday afternoon comes and I get a call from Nick at Excalibur. He says they've done the repair and are priming my car. I ask him what that means to a layperson and he says that means it'll probably be ready Friday afternoon ;) Of course, going as smoothly as it all did, Nick calls to say my car is ready Friday at 2. I was a bit worried all week about having a "quote", having never had a collision repair before, I didn't know if the quote would change a whole lot or a whole little or not at all. I ask him. Original quote $2014, final cost $2027. Id' say thats pretty damn fair and damn good. The highest I heard from big name collision places was up to $3600, so needless to say I was pleased with the cost as well as the service. thanks Excalibur!!!! read more

Excalibur Collision Center - Very pleased! - Body Shops Near Me - Dallas, Texas

I cannot say enough good things about this spot. I was having such a tough time with repairs, insurance, etc. until I met these guys. They were very professional and knowledgeable, but also incredibly friendly and helpful. They communicated with me consistently with timely updates, but also handled all communication with my insurance company and rental car updates. My repairs came out beautifully and I arrived to my car cleaned - looked like it may have been detailed or just thoroughly washed. Nice perk! I would strongly recommend this place and this team. read more

Everyone there is so nice. They found the most cost effective ways to fix my car and kept me up to date on pricing and options throughout the week they had my car. This was all during the terrible ice storm in Dallas. When I picked up my car I found out they replaced my tire with a nail in it a no charge and my car was spotless. Thank you, Excalibur!!! read more

Alex and Nick are exceptional! A very honest and trustworthy crew! They gave me the fairest estimate in the downtown Dallas area and made me feel comfortable with all the details and work they would be doing. Not only did they did an amazing job repairing my car, but they also called and kept me informed with anything new and daily updates. My car damage was estimated on Friday, dropped off on Monday and picked up first thing Friday morning! Thanks so much Excalibur! read more

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I did extensive research of all the major body shops around Dallas and it is clear without a doubt that Excalibur is the best choice when considering the quality/standard of the work, the cost, and the overall customer experience. I baby my car, so I paid attention to every detail as I went around getting estimates before deciding to go with Excalibur. Nick was down to earth, friendly, knowledgeable, and worked with me on keeping the cost down as I was paying out of pocket. I dropped my car off on a Monday, and picked it up on Thursday. Nick called me regularly and kept me updated every step of the way, and Alex was equally helpful and professional after the repair was done. As you can see from the pictures, the quality of the repair is top notch. If you're unlucky enough to need body work done, save yourself the trouble and go straight to Excalibur! read more

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Alex, the owner helped me out. He went above and beyond to help me out with my car! He was very reasonable as far as pricing. The shop guys were very friendly and they fixed it in no time! Will definitely recommend this place to everyone I know! read more

Alex the owner is great! I requested a quote and he got back to me quickly. They are reliable and fair priced! Would highly recommend them!!! read more

I would highly recommend Excalibur Collision Center. They take credit cards and give the fairest price in town. Alex and Nick were kind and they walked me through the bodywork quote, the repair process, and answered all my questions. They were very responsive on the phones. They helped me coordinate with multiple parties to get everything on my vehicle repaired. The repairs were done quickly and look great read more

Nick and the team were fantastic with their communication along the way and with the finished product. Progressive did their initial inspection of the vehicle and only wanted about half of what needed to be done listed (Including a tire that was severely damaged). Nick and the shop didn't accept that quote and made sure an extra $3000+ in work was properly finished. I grew up with a father that owned a car dealership home in Kansas, getting proper body work and in good time is hard to come by anywhere you go. This was by far the easiest experience I have ever had with a body shop as a customer. Would recommend 10/10 times if any one ever gets in a crunch (sorry I had to). read more

Legit! This is the first time I've ever had to have my car fixed. I got hit by an 18 wheeler and it peeled off the front of my brand new car. I was bummed and worried it may not look like new anymore and I was hesitant given the ocassional bad reviews but this place was literally a walking distance from me so I took it in and when I picked it up I was in complete awe of what an amazing job they did. The car looks just like new again! AND they were nice enough to wash my car for me. They handled everything with the insurance . My only minor complaint is the communication was lacking; I took it in and was told 7-10 days, 7 days passed and I hadn't heard anything so I figured okay maybe 10 days then, 10 days passed and still nothing. I call and ask and they tell me 3 more days because they had to order more parts and some unnoticed damage ( I wasn't notified till I called). . 3 days pass and I don't hear anything again so I call and they say 3 more days and the gentleman seemed unaware that i had already been waiting 2 weeks. I was told they would do everything to get it to me by then. He kept his word and the work they did was phenomenal but I do think they could have done a better job communicating and keeping me updated. I work from home but I can see how terribly inconvenient it could have been for someone that's using a rental/commuting to work 2.5 weeks without a car and poor communication regarding the status of their car. Overall I'm very pleased and would recommend this spot to people that need repairs but I would caution that they will need to keep calling to checking up on the progress to make sure it's moving along. read more

Excalibur Collision Center - After. Looks like new again !! - Body Shops Near Me - Dallas, Texas

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Nick was an amazing at the whole process. After evaluating the car damage from when someone hit me, he found further damage that the other persons insurance tried to avoid paying for and advocated for me and got them to pay for it! Amazing work and was in constant communication. I was very happy when I picked it up to find it washed and detailed. Don't go anywhere else to get your car fixed. Nick and his team at Excalibur will do 100 times better work read more

These guys did a fantastic job on my wife's 2012 E350 Mercedes after it was damaged twice in a month by inattentive drivers. After it was fixed the first time bam a high school kid runs into her with his SUV. There was a lot of front-end damage and we were worried about it getting totaled by State Farm. Both times the car came back looking like new and the 2nd time was no easy repair. They know what they are doing, where to find parts, deal directly with the insurance company and overall just a tremendous service experience which is not the case everywhere. Highly Recommended!!! read more

I did some damage to my car, by sideswiping the concrete corner (aka WALL) of my parking garage -- D'OH, idiot moment!! So, I needed to have it repaired, obviously... I looked here on Yelp for the highest rated place in the metroplex, and Excalibur was #1! I told my insurance company who I wanted to use, and they weren't happy that Excalibur wasn't on their "list" but I knew I didn't have to go by their list anyway, so I held my ground. Alex did the estimate on my car, and he does everything he can to just repair the body damage, as opposed to replacing panels -- which keeps the cost down, of course! It was about $1500 worth of damage, and most places back home would have kept my car in the shop for a couple weeks or more... but I dropped it off on Tuesday night, estimate was done on Wednesday morning when the claims adjuster showed up, and Alex called me Friday afternoon to tell me that my car was ready! Super fast service! They also freakin cleaned my filthy car -- even on the inside!!! I felt so guilty because I have a lot of crap/junk in my car, and I'm thinking "omg they had to acknowledge how much of a filthy pig I am! :-o " but still - my car looked like a brand new vehicle when I got it back. They were courteous and very professional 110% of the time. I would DEFINITELY recommend this place to anybody needing work done on their vehicle! read more

Thank goodness for Yelp on this one! Someone ran into my dude's car while he was in a restaurant and oh-so-helpfully decided not to leave a note. Giant scrapes all along the bumper and a little bit of scuffing/dent on the side panel as well. Volvo dealership wanted over $1K to fix it, Service King wanted a few hundred less, but Excalibur said they could do it for $450-ish. And they did a great job!! The tiny dent on the side panel they said they did the best they could without taking off the panel--you can't see the damage at all but you can feel it if you know where to look. The bumper is flawless. Hopefully we never NEED to come back here but we will definitely recommend this place to others and come back if we are ever in need of bodywork again in the future. read more

I got backed into at a mall while I was moving through a parking lane by somebody who obviously REALLY wanted to catch that sale, damaging the entire right side of my car. Alex and his team fixed it in 5-6 days, and at a cost that was either below or equal to other local shops. Given the reviews here, I chose Excalibur. The car looks great, and Alex actually stayed late when I called to let him know I was driving in circles for 45 minutes trying to find Enterprise because google maps had the wrong fkng directions.... AGAIN. My car was cleaned thoroughly inside and out, and I'm a slob so that inside cleaning job was kind of a big deal to me. They also refilled the air in all four tires because my pressure was low. Great work, great customer service, the reviews are great for a reason. Staying 30 minutes after closing when your the owner, just so someone can pick up there car, is the type of customer service rarely found anymore. This alone is worth going. read more

Let's get the good out of the way: The body work itself was excellent, quoted honestly, and completed quickly. If you want body work done right, Excalibur is an excellent choice. The thing is, there are many little details that matter besides the quality of a body shop's work, and that's where Excalibur fell short: * In the process of removing the bumper cover, Excalibur broke the lens on one of my taillights. Fortunately, they didn't try to claim it was already broken (I had proof from the insurance adjuster anyway), but this meant an extra 20-mile trip to Excalibur for the replacement. * Excalibur removed my car's roof-mounted antenna as part of the prep work, which is good. However, they forgot to put it back on prior to delivery--AND they didn't remember where they'd put it. I had to go looking in every storage compartment, and I eventually found it in what was the worst place to put the tiny antenna: at the bottom of the ONE door compartment that had a bunch of other stuff in it. The center console, the glove box, all three other door compartments, and even the trunk were essentially empty. Why put the antenna in the one place it won't be visible (and forget)? * I found large white circles and smudges on the front and back seats on the side of the (exterior) repairs. Guys, if you're going to set your dirty things on my seats while you work on the outside, at least remember to clean up afterward. * Excalibur cleaned up my car prior to delivery, but they missed spots and left smudges on the glass. I realize I didn't pay for my car to be washed, but I've had other (cheaper) body shops deliver my car in spotless condition--sometimes even detailed and waxed. Considering the mishaps involved and the stains left on the seats, I expected better. read more

Someone sideswiped my car when I had to park off the street while my parking lot at the condo was being restriped - no card, a true hit and run. The last time I needed body work done on my card I took my car to the body shop of my ex-boyfriend, HBS Auto, and they did a real shit job on the car. I was told by Alex @ Excalibur that the car was never primed and the paint chipped within the first 2 mths. Alex was very good about explaining what needed to be done and kept open communication between myself and the insurance company - explaining their requests to adjust his estimate and what those differences meant to me in quality and cost. I have rental coverage so when I was ready to leave the car, he had Enterprise pick me up at the front door. I never had to call for a status of the repair and my car had been washed and vaccuumed ou when I picked it up a few days later. I hope I never need anymore body work on my car but if I do, Alex gets my biz! read more

I've gone to Excalibur twice to get two different cars worked on. QUICK Review: Added scratches on a brand new car that needed ONE scratch repaired. Broke and reinstalled a chrome trim and didn't hide the fact that it was loose and about to fall off. Didn't properly 'block' the panel before painting and the result was a wavy paint job. Hid paint drips and overspray and used wrong materials to reinstall spoiler. When spoiler started coming off they used GLUE or EPOXY (????!!!) without me knowing to secure the spoiler. Careless and damaging work on a very small job. LONG Review: The first time was repairing dents and repainting 70% of my 1998 Nissan Altima. Done pretty well, it cost a few thousand dollars and it made me come back. The second was for a small scratch repair on my new car. It's brand new, and the trunk was keyed and needed a repaint. Estimate and customer service went smoothly. Once they finished, I noticed the ends of the spoiler lifted away from the adhesive where it should be taped securely to the trunk. I told them and they pressed down on each end HARD with their palms. The next day: same problem - adhesive came loose and the ends lifted up. I was preparing to redo a paint detail when I started to notice: scratches on the spoiler, a heavy scratch on the driver side mirror, light scratches on the chrome trim under the spoiler, clips broke on the chrome trim that when reinstalled made the part dangle and come loose, and I found what seemed to be tiny white spots all over the car except the front bumper. It looked like fine specks of white paint or primer, and each spot took ten second of claying to remove. The whole car was peppered with it (hundreds) on the rubber trim, plastic, glass, and paint. It took me a few days of claying to get 80% of it out. Plastic and rubber parts can't be saved. The clips broken on the chrome trim because it was improperly removed. It made the trim loose and it needed to be replaced. It seemed it was yanked out with such force that the plastic clips broke, and they reinstalled it without checking that it was broken and loose and dangling partly. I came back and asked that they fix the rest of the problems including the scratches and spoiler and broken trim. They re-taped the spoiler and they ordered a new trim. When they removed the spoiler, I noticed that underneath the spoiler, hidden, WAS PAINT DRIP AND OVERSPRAY. The spoiler hid it. Alex said, "It's fine...because it's hidden" and I didn't know what to say. They reinstalled the new trim. After they sanded down the scratches and reinstalled the spoiler, the spoiler lifted up two days later and the scratches were still visible. This is a brand new car. I came back and asked that they fix the scratches and fix the spoiler. They re-taped the spoiler AGAIN, and I thought it was over. It wasn't. Just recently, the spoiler lifted up at the ends AGAIN. After a few minutes of research I found they used the wrong adhesive. I purchased a more expensive and stronger double-sided tape and took off the spoiler pretty easily. Except I noticed that they EPOXIED the ends of the spoiler TO THE TRUNK. I am not kidding here. It tore up the drip and overspray pretty effectively. I reinstalled the spoiler, but before that I had another body shop look at it. They checked the paint and said they didn't even 'block' it properly because the paint job ended up wavy. When they saw that the tips of the spoiler had been glued or epoxied to try and keep it from lifting, one of their guys had his mouth open slightly. To make a long story long: it was a small job and it was hurried with no care and shoddy work. I asked that they take care of this new car and Alex said he would take care of it like his own. What they ended up doing: They used the wrong double-sided tape and they left scratches and primer/paint overspray all over a brand new car. They broke a trim, but reinstalled it anyway. They hid paint drips and then proceeded to GLUE OR EPOXY THE SPOILER TO TRY TO KEEP IT FROM LIFTING UP when a stronger tape would have done. I have never done this, but I will ask for my money back and have this mess of a repair fixed at another shop. I'm sure it's going to cost me even more now just to get it fixed. Alex is a pretty nice guy, but this was one huge mess up that culminated in a ridiculous solution using glue or epoxy to secure the spoiler. Seriously. I don't work on installing spoilers but even I know not to GLUE IT ON when all else fails. Let's hope he'll do right. I'll do an update if needed, but as it stands, this is a terrible place to get work done on your car. They ended up defacing a brand new vehicle that needed the smallest repair. read more

Five-stars to Alex and his team at Excalibur Collision Center for repairing a concaved fender on my mom's 2008 Japanese convertible. Since I talked her into purchasing this vehicle for her retirement, she seems to believe that I am responsible for ensuring its well-being! :) The reasons I selected Excalibur: * Competitive price * Alex's friendliness, knowledge and patience to answer questions * Cleanliness of shop (my high school auto mechanics instructor always said, "a clean repair facility is a sign of its dedication to high-quality service") * Experience with import repairs * Positive reviews on Yelp Without reservation, I recommend Excalibur to anyone who needs collision repair services. I am a customer for life! :) read more

Oh man, I hate to do this, but its unavoidable. I really like the guys at Excalibur but... I thought when I picked up my car that the white on the repaired portion was a bit different than the original white color on the rest of the car. I shrugged it off as weird glares in the hot Texas sun creating the difference in shade. My fiance swore he couldn't tell that much of a difference, so I talked myself down on it. After the past few months have gone by, I've realized that almost everyone I know has noticed that the white is not the right shade. It's my fault for not thoroughly inspecting it and saying something prior to pulling it off the lot, and I also have to confess that I have not given Excalibur a chance to fix it (hence deducting 1 star instead of 2). Honestly, my insurance wouldn't cover another rental to fix a paint job, and I can't afford to be without a car. So the incorrect shade of white stays... I'm just a little disappointed. I would still use Excalibur in the future, though. I still think overall they do great, solid work at an affordable price. Just make sure you examine everything that is done to make sure it meets your standards. read more

First of all, let's just talk about how amazing Nick is. He was thorough, always pleasant, remembered my name and my car, and even was nice when the insurance company claimed they sent a check to him and didn't. He gave awesome service, and if I have to go to a collision center again (I hope not!) but he has my business. The work done on my car was spectacular- it looked brand new and I got it on the exact date he said I would. They also cleaned it so so well! It seriously looks like new. Great place. Support this business. read more

Soo, somebody side swiped my rear bumper and didnt leave a note, took my car to progressive and they wanted $1007.00 to repair a very light amount of damage, my deductible is 999, so 8bucks is what progressive insurance would pay. Read on yelp about Excaliber and saw the high ratings so I went there, I just picked up my car, for $524.00 they did an excellent job on the damage, detailed the car inside and out and even replaced brake lights that were burned out on the car. Everyone there is EXTREMELY nice and professional and I will using them for ANY work i need in the future as well as recommending them to everyone I know!. cp read more

Could not be more pleased with the experience I had with Excalibur. Apparently I forgot what it was like to drive a truck and scraped up the bed on a concrete beam in my garage (yes, I'm an idiot). Looked up the Yelp reviews and saw the ratings for this place and had to check it out. Took my truck in around 9am and was immediately greeted by the owner. Explained what happened and they went over exactly, line for line, what was needed and what my options were. I thought, "hell, if I'm paying my deductible, go ahead and make it perfect". They did just that. What's even better is they gave me a ride to the rental car shop. Picked the truck up yesterday and was excited to see it in perfect condition with a fresh wash and interior cleaning. This place separates the men from the boys - Extremely and meticulously clean and organized shop. Helpful and nice service. FAST service with attention to detail. These sort of things get lost in this day and age. Will recommend to anyone. read more

I got in a bit of a fender-bender a couple weeks back (and had existing body damage from a run in with a telephone pole a few years back), and was referred here by my boyfriend. I dealt with Howard who was super friendly and kept me posted on everything they were doing with my car, and why. He also helped me deal with the insurance and I got my car back in just THREE DAYS!! It looks amazing! This shop was a pleasure to work with, and I'll be recommending them to anyone I know needing work done. Hopefully, I won't need to use them again but if I need anything done on my car this is exactly where I'll take it. read more

These guys are fantastic. My car was done within one week and now it looks even better than before my accident. I had no clue about my how my coverage would work since the person who hit me had pretty terrible/ghetto insurance...but Excalibur handled everything so smoothly regarding payment. I chose this place because of the Yelp reviews and now I know why. Awesome people that do great work. read more

Excalibur Collision Center - Can I get an Amen? Thank you Excalibur! - Body Shops Near Me - Dallas, Texas

These guys were AMAZING!! Rates were great, they ordered my parts and had them painted and ready to go on, and it literally took half a day to repair my car. No need for a rental car. All the other quotes said 2-3 days for repair. I had 2 door dings on both sides of the car and asked them to pull those out. $85 to do both!!! My car was restored to brand new AND vacuumed in half a day!!!! Whaaaaattttt??? Where in the world do you get that kind of customer service these days?? I stopped and got a new car air freshener on my way home. :-)) Thank you Excalibur!!!! read more

The guys there are great! For example, my moped wouldn't start and they fixed her up reaaaal nice. For a very decent price! They don't do motorcycles but I saw some pretty nice looking cars getting shaped up after a yucky wreck. Go in for a quote! read more

A while back someone backed in to my car and knocked off one of the front wheel flairs. Not quite sure how they did that without hitting the rest of the car -- but I digress. I had seen Excalibur many times coming and going from work -- it's just up the street from Amsterdam bar on Exposition (going away from Fair Park). I was really impressed by the personal attention of the owner -- seemed they had plenty of projects going on, but he took the time to talk with me, look the car over, and asked about insurance. He asked who was paying for it, and when I told him I was, he went inside, got on the PC and started checking part prices, coming up with a total I *very* pleasantly surprised to see. I got a printed quote, but didn't have time to get back to him for a couple of months -- no problem! The car was done in 1/2 a day. I would completely use them again. In fact, they do more than just collision repair. I'll have him restore the paint job and save $$$ instead of repainting! read more

I feel taken advantage of. I caution women to not go into this shop without a man. They definitely treat you differently as a woman by yourself vs. when you bring a man. When I picked up my car, I pointed out that the color did not match. I have a pearl white color car but the color they replaced my bumper with was super white. When I pointed this out, the service man said "it's just the way it looks when it's brand new" .. pretty shitty that they either cannot tell the difference between common car colors or that they try to make me feel like I'm an idiot for not knowing the difference between a clean or dirty car. Note- the car exterior had been cleaned when I picked it up so nothing was "dirty." Then, they concluded by saying their parts have lifetime warranties and if anything goes wrong with their installation or part, they will stand by this warranty and fix the problem. When I drove home that night, I noticed that my bumper had popped off on the side. I pushed it back in and after a few days, it would pop right back off again. It continues on this way for a few months until I finally decide to take my car in and ask about it. A different service man comes out to look at it and blame it on another car hitting my bumper. He refuses to even look at it any further and says I'll need to make another claim with my insurance. IF YOU HAVE A DAMN WARRANTY ON YOUR PARTS AND REPAIR WORK WHY WON'T YOU EVEN TAKE THE BUMPER OFF TO INSPECT YOUR SHOTTY CRAFTSMANSHIP? read more

I would not recommend using this shop to repair your vehicle. Very long story short, I was hit by another driver causing scratches to my front bumper. After an exhaustingly long process with USAA, they finally agreed to pay for the damage using this shop. Excalibur sent them an estimate of 3 days to work on the vehicle. However, excalibur ended up taking throughout the weekend and several days past 3 days. I had to use a rental during this time and excalibur NEVER contacted USAA to tell them they were taking longer or submitting a supplement. Thus I was charged over $100 for the extra days for the rental. I called excalibur and had USAA call excalibur to see why and they simply did not have a reason. Basically they overbooked themselves or were just lazy. Not to mention, they didnt even repair part of the scratch on the bumper. The charged a lot of money to the insurance company and did not even finish the job. DO NOT GO HERE EVER. read more