Accurate Automobile provided great service at a fair price. The work was done efficiently, and they…read morestand behind it with a solid warranty, which gave me peace of mind. Cody, the service manager, was especially helpful and made the whole process smooth. Highly recommend if you're looking for reliable and honest car service in Jacksonville. This is now my preferred auto service in Jax!

Family owned business with very reasonable service prices. Have had several vehicles serviced here,…read morethey have one of the least expensive oil changes in town. They also give you a full diagnostic report on your vehicle with pictures and what your car actually needs versus what other shops try and up-sell you. They also have a sales department that is pretty highly rated with numerous Carfax awards displayed in their showroom. I've also purchased a few vehicles here, the process has always been transparent and very easy. Infinitely better than any "big box" store here in Jax.

Hi my name is Bill Guy. I like to take this opportunity to thank A&P auto sales for finding the car…read morethat my wife was looking for. A 2007 Prius which the car was in great condition. And runs flawlessly. At A&P auto sales LLC Only a small run business but they were very kind easy to work with and willing to make you happy on the deal you were looking for the best they could. I would highly recommend this dealership to anyone looking for a great used car. If they don't have one on the lot tell them what you want and they will find it for you. Just give them a little bit of time. No high-pressure Selling. And let me add this. If you have a problem with your car take it to them first. I'm sure they'll do you a great job. Again, thank you A&P auto sales LLC for giving us a great price on such a great car that exceeded our expectations.

Thank you A&P Auto Sales. We had a wonderful experience purchasing our Chevy Avalanche. We…read morereceived excellent customer service and would recommend A&P Auto Sales to anybody who is wanting to purchase a vehicle. The Parks Family

Came in on July 3 2024 to get an oil change before the holiday festivities kicked off and it was…read moreperfect timing as my maintenance light came on 2 days ago for my 6000 mile service. I scheduled an appointment online which was very easy along with getting an email from Nissan of the avenues a few days prior. It was a great deal, full synthetic oil change regularly 89.95 for $49.95. The email also showed a few other great promotions but wanted to take advantage of this great price. I was created nicely by the dealership valet and confirmed my appointment and filled out some paperwork to bring in to my advisor, the process went smoothly and the gentleman was very professional. I also wanted to get my tires rotated and asked for a quote of $23.95. I had asked my service advisor Kathleen if I should get it done and she recommended as this will keep the life of your tires longer. I agreed. She was very welcoming and friendly and confirmed my information and asked if I would be waiting for the car. The technician did the job and also recommended a few other preventative maintenance on the car which I declined most at the moment. Because I did get a new air filter in the process , Anthony the Service Manager knocked the price of my tire rotation from $23.99 to $19.95 which was a very nice gesture and great customer service. This is my go to place for all my Nissan needs and I am thankful it's close to home.

Just purchased a vehicle. The staff were friendly and accommodating. We went there late just 20min…read morebefore closing and they made sure we found the car we wanted. We had to return due to the car being at a different location so it needed to be delivered. New operating system the reps were using presented with moments of frustrations for both them and us, nothing that wasn't manageable. Overall, Aram, Jordan, Will, and the rep (can't remember name) who delivered our car were great! I would recommend and would return for my next purchase.

I wanted to take a moment to express my gratitude for the amazing experience I had at GW today…read more From the moment I walked in, I felt welcomed and appreciated. The staff were incredibly polite and the atmosphere was very relaxed, which I really appreciated. They are not pushy! I will definitely be recommending GW and Damir to all my colleagues. It's clear that you have something for everyone here and I love that there is no pressure to purchase a vehicle. I ended up purchasing an amazing Audi.

I contacted GW Trucks regarding two G-Wagons, a 2016 and later a 2014 model. After deciding the…read more2016 was outside my budget, I became seriously interested in the 2014 and informed the dealership that I would be scheduling a pre-purchase inspection before buying the vehicle. I arranged and paid $285 for a third-party inspection scheduled for the very next day, which is something serious buyers typically do before purchasing a high-mileage luxury vehicle. However, the morning of the inspection, I was informed that the vehicle had already been sold. My issue is not that the vehicle sold, but that there was no clear communication that the car would continue being actively sold while I was actively arranging and paying for an inspection. A simple "we cannot hold the vehicle without a deposit" would have avoided the misunderstanding entirely. The experience felt unprofessional and poorly communicated, especially considering the time and money involved in scheduling an out-of-state inspection.

I am writing to formally express my extreme dissatisfaction with the service I received at your…read moredealership following a recent recall appointment. Despite providing clear instructions that I would be out of town and that my 93-year-old mother would be available for the 10:00 AM pickup and end-of-day drop-off, the process was handled poorly. Your team failed to return the vehicle as scheduled on Friday, leaving my elderly parents without transportation for three days. As a result, they missed dinner plans, an urgent care visit, and essential doctor's appointments. The communication throughout this period was unacceptable. I was unable to reach a person on Saturday, and my request for a callback from Frank went ignored. When I finally spoke with Frank on Monday morning to emphasize that we needed the car by 9:00 AM for a critical specialist appointment, the vehicle did not arrive until nearly 11:00 AM. To make matters worse, rather than offering an apology, Frank was dismissive and attempted to blame me for the delay. This experience has been incredibly stressful for my family, especially given my parents' age and medical needs. I hope you will take this feedback seriously to ensure other customers do not face similar treatment.

I took my car to the service department to get diagnosed for an issue. Had a 7:30 AM appointment…read more They did not call me all day and they did not even look at my car. They had it in the service garage, grease was all over the steering wheel and my seats and floorboards. What a disappointment. They usually cover your floorboard with paper and the seats and steering wheel with plastic. I pick up my car that evening. I will never go back.

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

Slow service, misdiagnosis, poor communication. Don't trust this place. Wouldn't recommend anyone…read moreservice your vehicle here.

Buyer Beware! This location sold us an absolute lemon that now requires over $5000 of work in less…read morethan 6 months of ownership. 3rd party warranty company agreed to some of the repairs, but not the major issues. Finally heard back from this dealership. They asked us to 'bring the car to them to do what they can to make this right'. Brought the car all the way up to Jacksonville, just for their service department to confirm that the repairs were necessary and then refuse to cover the cost! Their offer $100 off of almost $4000!

i was told by Sam Crist (best known BMW mechanic and technician in north Florida) that he only…read morerecommends Randy M body shop. instead of a guy that I had pretty good relationship with in past, I took it to Randy Marion body. want to know world class service, professionalism and attention to detail? I've already recommended them to three friends and they too were shocked by the excellent wormanship and price. to top it off, Zoe, the office manager ( I think) always kept me in the loop and managed to exceed all my expectations. The entire team was incredible. if that team isn't proof that craftsmanship and professionalism isn't dead in the US, I dont know what does. Thanks for the incredible work RM team, not just for job well done, but my faith in the American craftsman. -C IV in Atlantic Beach

First off I want to thank Jeremiah for a life changing experience!! From start to finish, he made…read moreme feel comfortable as if we already knew each other. He answered ALL my questions diligently and even provided me with advice as I browsed different options. His team was very patient and welcoming; thank you Chris for setting the tone over the phone!! If you're looking for a car, Excellence auto is the perfect spot to get you a ride in Jax!! From the energy of the staff, the variety of car options, to the approval process, you won't be disappointed!! Thanks again guys, I looove my new ride!

Price approved online, brought car in, within 20 mins was done. ACH payment hit my account same…read moreday. Pleasant experience. Beats doing a trade in anytime...

Purchased a 2018 Ford Expedition Max from Carvana with the expectation that it had passed their…read more150-point inspection. Within days of delivery, the vehicle developed a significant mechanical issue and ultimately required two engine replacements under the 100-day limited warranty. The vehicle was out of service from early January through March. While the repairs themselves were completed under warranty, the extended downtime, rental limitations, and overall disruption during the earliest stage of ownership had a significant impact. In reviewing the inspection report, I also noticed that certain engine-related components had been marked as "fixed" or "replaced" prior to sale. Given that the vehicle required a full engine replacement shortly after delivery--and that the first replacement also failed--it raised reasonable questions about the effectiveness of the inspection process before the vehicle was sold. Additional issues occurred during this period, including a theft incident while the vehicle was at an in-network repair facility and a registration issue where a new tag was issued instead of transferring my existing one. I did request a goodwill review to address the overall ownership impact beyond standard warranty coverage, but no additional consideration was offered. Sharing this for transparency so others can understand how situations like this may be handled beyond the warranty terms.