To everyone that has helped me through this process, all I can say is that this is the most amazing…read morecustomer service EVER! Brenda, I knew when I called and you answered that I had called the right place! It's like I said when I called the store.....What took me so long?? And, Marty, thank goodness I was reading his mind but so glad to know he would have shown up anyway! He was fantastic in helping talk me through the process. Now, let me tell you how great Gustavo the installer is. Him and his team did the most beautiful job! They are all so trust worthy and not only did great work but cleaned up too! He communicated with me through every part, helping me save a little money while making sure we're safe and not going to fall through any floors. I am so thankful they were able to do the work so quickly! I would never want anyone else to do my floors! The staff all went above and beyond to make this happen for me and I could not be more thankful!

Installer were great, they did a wonderful job. Professional and fast…read more Office staff on the other hand, unprofessional, argumentative, customers don't have a say, she refused to tell me how much carpet I was paying for, and don't listen well. I'm not really sure why I did business with them. Won't do it again. They seem to always be on the defensive. My carpet is not the same as the sample I gave them but they insisted it is. She can't see the difference, clearly there is a difference but she doesn't want to see it. Oh it's like pulling teeth. Dry and brash. Oh I dislike people who can't accept when they are wrong.

Remodeling a guest bath, contractor recommended this place over in Mesquite…read more Was in and made purchases 3 times in the course of a month and was pleasantly surprised each time. Employees in the store were a bit hard to find (no one want to work anymore) but when we did have questions everyone we had contact with was knowledgeable, willing to go dig around in whse to find stuff. Checkout was easy and ended up returning a few items and that process was smooth as well. We will be back!

We had a terrible experience with this company. They cut corners and we ended up with more problems…read moreafter their work. There were at least 5 aesthetic things they did incorrectly, but they took so long to complete the job that I just wanted them out of my house. About 3 weeks later, all of the issues started coming to light. We called about the post-completion issues, and were told to "call licensed professionals about it." Which was interesting, because we were under the impression we had hired licensed professionals when we hired them to do the work. Buyer beware.

We needed carpet replaced in a very short time frame and iDeal floors came through for us! They had…read moretons of options and such a quick turn around. I walked into the store and less than a week later we had all new carpets in our bedrooms. Great value. Alexa M. from iDeal floors was an absolute angel! She was so helpful and informative. I would recommend them to all my friends and will be using them for any flooring needs in the future!

I got a quote over the phone. I needed one small room carpeted. They told me 220. Over the phone…read more Guy shows up says my measurement were way over. .not as big as I thought . He called me back and gave me a $ 600. 00 dollar..WTH...won't be using this company any longer . Be careful using them

Still loving my kitchen from the remodel in 2022. Thank you John and crew. My absolute favorite…read morething was going light on the hardwood floor and extending it throughout the whole first floor (with the exception of kitchen, pool bath, and utility--too much potential for water damage). Also love my 14" deep kitchen cabinets that go all the way to the ceiling--something I should have insisted on when we built the house.

The owner came out to provide me a quote on a full bathroom remodel. He performed his due…read morediligence and told me it would probably be a week before I received the quote. It's been a little over a month since he was at my house and I've yet to receive a quote nor a follow up phone call. Needless to say, I've hired out the job to another contractor and the work began today.

I had Steven help me with new carpeting for our house. We were out of state and it could have been…read morea stressful experience but Steven was super helpful. Lupe was our carpet installer and he did an amazing job. Overall it was a great experience and I highly recommend Steven and Lupe.

I've had my dining room rug less than 1yr. It does get a lot of traffic but lots of threads are…read moreloose and pulled up. I called them about replacement or warranty since it's under 1 yr. They said sorry and told me to cut the threads.

Terrific to work with, excellent job, fair prices! I would definitely use Stewart Concepts again!read more

Used this company because a friend recommended them. We had a master bath remodeled and they…read moreinstalled a new shower, flooring, painted, and installed tile flooring. It turned out great and we are very happy! Would recommend Mike and his crew.

I hired the Tile Gallery to do a remodel on my kitchen and bathroom and floors throughout my condo…read more This was in 2019 and less than six years later, I was finally able to have it done right by another company.. Within months after the kitchen was done, doors started falling off the cabinets. They had installed some decent quality cabinets in my bathroom, but Noel said he's no longer working with that subcontractor and there would be a different one doing my kitchen cabinets and they would do a lot better. That was NOT the case. The cabinets they installed were at the quality you would see in a $500 a month apartment not a $300,000 condo. . I've never been so embarrassed about my home. You see the cabinets as soon as you walk in the door and they were a total eyesore . Additionally the tile work they did in the bathroom is starting to crack. I made Noel aware of it he said he would get back with me and never did. The "luxury" vinyl wood planks he installed throughout my condo are already starting to discolor and will soon need to be replaced. They also performed electrical work which was clearly not done correctly and in violation of city code. I had to hire another electrician because what they did was unsafe. I'd be surprised if the guy who did the work actually had a license. I regret reaching out to the tile gallery to do the work in my condo. Enjoy the money now, Noel. You know you didn't earn it and you know karma is coming for you.

The Tile Gallery -Wylie Tx did an excellent job on our kitchen counter installation and the…read morebacksplash tile. Xavier is an excellent communicator and checked in on the project frequently. He came by to check on the crew both days. He sent emails and texts to keep me updated (we had delays due to ice storm and Covid) His prices were reasonable, and my kitchen looks beautiful!

I discovered this company on yelp yesterday, 03/17/21 because I needed someone to stain a tv stand…read morethat I had custom built. I sent the owner, David a message through Yelp along with a photo of my tv stand. He asked me when I would be available and I told him today, 03/18/21 after 10:00am. His response, he could be here at 12:00 so we both agreed and I thanked him. Today was suppose to be my appointment but unfortunately David never showed up or called. I called him at 12:12 today and asked if he was still coming to give me an estimate, his response he didn't remember scheduling it for today. What??? I had to breakdown our conversation from yesterday through yelp messaging. He started asking me questions again about what I needed done. Are you kidding me? No apologies. As a business owner, he needs to keep better records or at least review his messages and offer an apology. His solution was to hang up in my face. I tried calling him back but he didn't answer. I will never do business with his company. We all make mistakes but hanging up on a potential customer and not being organized is not a good first impression.

David sent his worker Carlos to my home for a shower repair. The price was very reasonable and he…read morewas very professional. The work was finished in a very timely manner and cleaned up after himself. Saving his contact info for future needs. Highly recommend.