This company showed up on time and did exactly what he said would be done. Told me approximately…read morehow long it would take and finished 45 prior to that time. Highly recommend him for your plumbing needs

The plumber showed up in 30 minutes after my call, completed drainage cleaning in around one hour…read more So far it seems they got the clogged toilets draining again. However, I believe the fee they charge for one hour snake job ($525) is excessive.

I was incredibly nervous about selecting a plumbing company based on reviews, but I needn't have…read morebeen. These reviews are true and I will add mine as another glowing endorsement! Incredibly professional, polite and efficient. They explained everything that had gone wrong and detailed how they would approach the repairs. They were punctual and - if you can believe it - cheerful! Daniel was actually singing carols as they worked! No one wants to find out they need extensive repairs - especially at the holidays - but they were very reasonable and as you can see, did a careful and considerate job. The best endorsement I can give is to honestly say that after the holidays, I will have them back to fix other things that lesser plumbing companies have done at our house. Thank you, Daniel and John! You made something that had me in a panic genuinely painless and I am glad to know you! Use Brooks Plumbing with absolute confidence.

I have a clogged over flow line that leaves out of my septic tank. Brook's Plumbing came out and…read moreran a snake down both ways in the piping and attempted to flush out the line with a bladder. All in all about an hour and a half worth of work and came to the conclusion that the line may be collapsed. I accepted the defeat, hoping it was an easy fix. So with that said I asked what do I owe them for the work they did and it came out to $650. To run a snake up the pipe and utilize the bladder and very little hand digging $650 and the issue was never resolve. And then got offered that they will come out with a mini trackhoe to dig and fix the issue for $1800 pulse cost of materials. I will never again hire a plumber, I might even quit my job as a natural gas pipeliner and start work as a plumber. I feel so cheated out of $650 for nothing really. I Couldn't in my right mind charge somebody full price for that little work and not fixing the issue. Sure make a few bucks coming out to the site and attempting to fix it. But $650??? And septic system is still messed up.... Never again Brooks plumbing.

One of the best plumbing companies on the Northshore. I would definitely recommend them.read more

I had a problem with my (brand-new) bathtub leaking, and called Big Branch. They were great from…read morestart to finish. I got a prompt call-back after leaving a service call request, the appointment was scheduled quickly, and they arrived on time. Jason was very meticulous in diagnosing the problem and he also took great pains to protect my home from dirt and damage. He arrived with all the right tools to do the job, and knew how to use them. He went out of his way to get me new parts under warranty, which really saved us some money! The price they charged for the service was more than fair. A big 2 thumbs up from me for a very professional and pleasant experience. Highly recommend Big Branch Plumbing.

Sort our Tankless Hot Water Heaters out in short order. Prompt, cost effective service. Texted…read morecommunications about arrivals and part orders. Highly recommended.

Travis was prompt and professional. He took care of my drain problems and my drains have never…read morebeen better! I used another company in town but since I have found this one I will give them all of my business. Highly recommend them!

Great service and great price. They just did a preventative maintenance at my house. Added freon…read moreand fixed my capacitor.