Kevin was very helpful and all the carpets and rugs are clean . He was available the day after I…read morecalled .

Kevin is the absolute best we have used many services in the Greater Cleveland Area, no one can…read morebeat KandL for quality of service, promptness, efficiency or cost Kevin is incredibly hard working and we moved all our business of cleaning floors to them. sd

I have always used brand name carpet cleaners and was never satisfied. I thought I'd try a local…read morecompany that had good reviews. I couldn't be more pleased. My husband was leary but told me afterwards how surprised he was. They did a FABULOUS job. I waited for several months to write this review because I wanted to see if the stains reappeared after time, as they usually do..... It's been 4 months and the stains have NOT reappeared!!! I even asked them to try and clean nail polish off my carpet and that is just as clean and no spots or stains remain. So happy to find a company that really cleans your carpet. I will recommend this company and will use them every year.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

Joey was friendly and professional, helped me get the most out of my coupon (living social.com)!…read moreAmazing job on pet stains! Thank you

From the owner: Family owned and operated carpet and upholstery cleaning service in North Royalton, OH with more…read morethan 30 years of professional industry experience. Serving the needs of customers in commercial, institutional and residential areas of Northeast Ohio.; Call (216) 524-4059 for carpet and upholstery cleaners.

I wouldn't use this company. It became apparent very quickly the technician we had was unfamiliar…read morewith cleaning codes and various fabric material. They over saturated our goose down arhaus couch that remained wet for DAYS and smelled like a farm because all the down was soaked. They brought out industrial sized fans a few days later that we had to run for several days hoping the material didn't mold inside the casings. We took out as many cushions as we could to help them dry. After talking to arhaus they stated the cleaning code on the label indicated to NOT use water like the company did.

Exceeded my expectations. My carpet looked brand new! Impressed and will hire again. You need Oxi…read moreFresh on your vendor list.

Joe Dohar, 440-243-4444 (president of Steam Max Carpet and the local 1-800-FLOODED, in Berea, OH)…read more performs mold inspections. I was about to settle on a home and needed a mold inspection in the next 2 days. I called him and he said he would do it in that time frame. I gave him the current home owners contact info and notified the current owner he would be there be there within the next 2 days. He took my credit card number and charged my credit card. Then he contacted the home owner and canceled and rescheduled after my settlement date, so I moved the settlement date ahead 3 days to allow him to perform the inspection. He was a NO SHOW at that appointment and did not call. At settlement I had to have my lawyer write in a special clause to allow for a post settlement mold inspection. I called Joe Dohar and let him know how dissatisfied I was and that I wanted the inspection done within the next 4 days. He agreed to do it. My father was now living in the house and I gave him the new contact info and notified Joe Dohar I was going to be out of town but that I expected him to make good on his new commitment. Joe called my father and scheduled an inspection date a week later than he and I had agreed to. On the day the inspection was supposed to take place, Joe Dohar called and cancelled and said he would not be able to perform the inspection at all and he would refund my money. I'm not sure why he had such trouble honoring his commitments, but he made (3) appointments and did not honor any of them. I recommend not doing business with him. He doesn't seem to be able to manage his schedule properly (and doesn't seem to care much about his customers either).

Great job David!!!!! May carpet looks, smells and feels amazing!!!!!!…read more Great job David!!!!! May carpet looks, smells and feels amazing!!!!!!

Very responsive, great customer service, quick response time and wonderful work. Prices were…read moreincredibly fair compared to competitors. Highly recommend.

As far as having them inspect water damage issues, they are fantastic. Very professional and have…read moreall of the latest equipment and technology.

We had the unfortunate experience of having a dishwasher leak which required immediate service…read more Bob (owner) and his team were quick to respond and even there within a few hours. They acted quickly, were fully transparent about the process, and very easy to work with. They made working with insurance a breeze. Aside from working fast, they made sure the job was done right! I couldn't recommend these guys enough.