replaced Ready Refresh or Primo (shitty service never delivers) they charge you and don't deliver…read more to all that has Primo please make a formal complaint to Costco if you are a member Alpine Springs Water Distribution company service is great positive solutions

Cheaper than the other big company I previously used and their water tastes a lot better. They also…read morebring the water to my door instead of leaving it on the driveway like the other guys did.

North Bay Bottling is without doubt the best water delivery service I have experienced in terms of…read moreproduct quality, customer service and reliability. Camron is a very friendly and customer focused delivery person. I would not hesitate to recommend North Bay Bottling.

Excellent. Real people, with who you can actually communicate, and who actually deliver (pun…read moreintended). Thank you! Had it with Alhambra/Primo/Blue Triton/Ready Refresh. That's all the same company. Sleazy? Yes.

Excellent customer service! Have no complaints. Staff are knowledgeable and follow through is greatread more

Exceptional customer service, warm personal care, and quick responses truly make a difference…read more Kudos to the technicians for delivering an excellent job. Highly recommend this company!

Website says they open at 10:00AM as does the writing on the front door. I got there at 10 and…read morewaited for a half hour and nobody showed. This is not the first time this has happened. If they can't make it in on time, change the hours on their website and door. Very poor customer service.

Once again, on 11/21/25 they are not open at 10:40 in the morning when their hours are posted from…read more10 am until 3pm. This is definitely NOT the first time this has happened. This is a very undependable business. If there were another water distribution center close by I would give them all my business. So many people have already left today out of frustration. DO BETTER.

I called HLM water and they gave me a fair price for delivery of 3000 gallons of water for…read moreagricultural purposes. They were prompt, arriving at the agreed upon time. The technician, Miguel, was helpful and well trained. It was relieving to have a professional team deliver a needed product on time and with expertise. I will use them again.

From the owner: HLM Water provides professional water truck delivery services throughout Sonoma County, Napa…read moreCounty, and Mendocino County, specializing in bulk water delivery for swimming pool filling, construction projects, agriculture, fire suppression, and emergency needs. We operate commercial water trucks capable of high-volume deliveries, including swimming pool fills, storage tank filling, rural water delivery, dust control, and emergency response. Whether you’re filling a new pool, topping off an existing pool, supplying a job site, or responding to an urgent water need, we focus on fast response, dependable scheduling, and clear communication. Our customers choose HLM Water because we are: • Locally operated and experienced in Sonoma, Napa, and Mendocino Counties • Equipped for large-volume and time-sensitive deliveries • Familiar with residential access, rural properties, and construction logistics • Professional, reliable, and easy to work with Swimming pool filling is one of our core services, and we work with homeowners, contractors, and property managers to provide clean, efficient, and timely pool water delivery. If you need a water truck you can count on, HLM Water is ready to help. 📍 Serving Sonoma, Napa & Mendocino Counties 📞 Call or message us on Yelp to schedule service

Quick and excellent delivery and service! Definitely grateful with Clifton water trucking for…read morecoming out the next day and filling up our pool for these next hot days. Kids are truly happy. We'll be calling them again!

Quick delivery. Reasonable pricing. Always nice people. I highly recommend Clifton for water…read moredelivery.

Hours on the phone couldn't get the account straight but an honest Yelp review resulted in the…read morereply below. The account was then solved in a day and the equipment the next day. So I couldn't get helped from the phone staff but the person that responds to these reviews got it done with apology for the inconvenience.

I'd been a customer of Alhambra Water before for more than 15 years, with great customer service,…read moreand never had any issues or anything. But when Primo Brands Water took over Alhambra, everything turned upside down. During the period that Primo Brands took over Alhambra which was around March-April 2025, there were problems with their website that would not work like not recognizing my account that caused me couldn't pay my bill on time. I called customer service, they answered and said they wouldn't recognize my account from my phone number either. So, I had to wait for a period of time until a couple months later their website was working after the Primo Brands could complete updating all Alhambra's customers' account information. After their website worked I think around sometime in April 2025, I found that they charged me late fee of $10 on 04/30/2025 and another late fee of $20 on 05/02/2025 for the period when I couldn't pay my bill because their site wasn't working for almost 2 months for Alhambra's customers. Later, I tried to call Primo Brands for the issue, I was on hold for more than an hour and no one talked or helped me. So, I ended up paying my bill with the late fees they charged. I didn't want water from them anymore. So, I ordered to skip the delivery, but once I forgot to skip it, they delivered 6 bottles of water to me. This time I forgot to pay the bill because I didn't mean to order them. So, they charged me a late fee for $20 a month for two months. It's fine, and I paid for it since I forgot. However, they shouldn't charge the total of $30 late fees for 04/30/2025 and 05/02/2025 when their website wasn't working and no one could be reached over the phone. Moreover, after I paid everything for whatever balance on 10/04/2025 on their site, later I found out I have a new balance for next month of $1.17 for credit card fee after I paid all balance. No notice ever for credit card fee. This is unreasonable! I just need my $30 back, dispute the $1.17 credit card fee, and cancel my membership!

So easy just to go and ask what their products are and how much it cost, get your bottles filled…read moreand they take everything to the car for you. Busy place, lots of customers in the middle of the day, and yet they flowed and took care of everybody quickly

I've been getting fresh spring water delivery from Alive Water for 2+ years now. I am so happy with…read moretheir service. This is the only source of spring water I have found in San Francisco. There are no refill stations in the city I know of (they are all reverse osmosis or filtered only - not pure spring water). I absolutely love the quality of the water and that they are delivered in the most beautiful glass containers. Blessing Alive Water for delivering fresh spring water to the city!!!

I'm still in the early stages of deciding which company and system will be best for my needs...so I…read morehaven't committed yet...but I have say that Randy delivered an excellent presentation. Scientific, yet easy to understand. He offered me options, yet specifically addressed the water issues I have. For me, it's also about customer service and rapport. So many businesses seem to forget that. Randy has made a great impression. He was also responsive and on time! I'll update this review once I've decided on the system and have had it installed.

Randy has installed two soft water and reverse osmosis drinking water systems in two of my homes…read morenow with great success. I appreciate how Randy is very clear about the work that will be done and the price he quotes is the price I paid. No surprises. His workers who installed the system arrived on time and worked fast and did a great job. I'm so happy so far and look forward to those annoying hard water stains and build up to disappear. My new sinks in my primary bath were already showing signs of that white calcium build up even though it was remodeled 7 months ago. Within two days, I can see the chrome Kohler logo shining on the drain and the white film is gone!