We recently had the pleasure of working with Sbragia Septic Service during the purchase of a large property in Petaluma, and I cannot recommend them highly enough. My clients were purchasing a property with an existing septic system, but the seller was unable to provide any meaningful information about its condition or layout. John, the owner of Sbragia Septic Service, personally answered our call and promptly scheduled the inspection. During the initial inspection, John had to dig down 2' in compact gravel to access heavy concrete access covers. Once uncovered, he pumped the holding tanks and snaked a video camera through the system. The video system was clear, showing multiple significant issues, including failed baffle walls, a broken outlet pipe leading to the first distribution box that had been improperly installed, and a failed first distribution box that prevented him from further completing the inspection. When John returned the following week to begin the repairs, the scope of the project became significantly larger. He had to cut through asphalt that had been laid directly over the outlet pipe and one distribution box. As the work progressed, he uncovered six additional distribution boxes, one of which had completely failed. He also found several leach lines clogged with roots and encountered multiple water lines that had been installed along the septic system that were broken during the excavation process. Despite the unexpected challenges, John and his crew worked tirelessly until 8:00 PM that evening to complete the repairs. They came fully equipped, sourced the necessary replacement parts for an older septic system, and handled every obstacle with professionalism, expertise, and determination. Their willingness to go above and beyond ensured the repairs were completed in time to keep the property purchase on schedule. John and his team demonstrated exceptional knowledge, work ethic, and commitment to customer service throughout the entire process. I would highly recommend Sbragia Septic Service to anyone in need of septic inspection, repair, or maintenance. Their professionalism and dedication truly set them apart. read more

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First of all, was 90 minutes late. Put one of the sewer lids on some groundcover plants, instead of concrete patio that was 12 inches away. Suggested a service, that when I contacted a different company to get a second opinion, said was not needed. Did the the septic pumped. read more

I can't recommend Sbragia Septic enough! After having two other companies come out with little clarity or follow-up, I called John with a question about our septic system--and he actually answered the phone! He was polite, honest, and incredibly helpful. He offered to come out the very next day to inspect both of our septic units so we could get a clear idea of what needed to be repaired or replaced. True to his word, John and his team showed up on time and got right to work. By the following day, I had a detailed estimate in hand. The level of punctuality and professionalism really set them apart. We decided to move forward with John's team for the repairs, and once again, they exceeded expectations. They arrived promptly, worked efficiently, and were both knowledgeable and friendly throughout the process. They kept the space clean and even left it looking better than when they arrived. Reliable, organized, and genuinely great to work with--Sbragia Septic is definitely our go-to moving forward. Best bang for your buck- he didn't overcharge for the work that was done, and well for sure be using John in the future for other septic work. read more

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I am constantly on the lookout for businesses that excel in their area. I usually hire people that get the job done, but rarely am completely satisfied with how they approach and do the job. Jonathan at Sbragia is one of the exceptions. Jonathan's family has been in this business for generations and he approaches every job with confidence, knowledge, and a fantastic attitude. We had him replace a worn out leech box that had been destroyed by roots and the speed, precision, and cleanup was so impressive that I am compelled to tell my friends and leave this review to ensure he never goes out of business so that he'll be around the next time I need him! If you need Septic services, stop. You found it! read more

Used Yelp's quote service to solicit bids to pump out our 1300 gallon septic system. I received a couple of quotes relatively quickly (including from Sbragia), with an additional quote that came in too late for consideration.** Service was confirmed for Friday, between 10am-Noon. On the day of service, I sent an additional message providing detailed directions to our property (which can sometimes be challenging if one is only relying on mapping apps). Sbragia confirmed receipt of the directions. Disappointingly, the truck did not arrive within the appointed time window. I first texted Sbragia just prior to noon, called them 25 minutes later and left a message, and finally, contacted them via Yelp at 1:30pm--a full hour and a half after the appointment window. I did not receive a response to any of these attempts to contact Sbragia. I was concerned that, maybe the truck was involved in an accident, as I assumed that they would contact me if they were running late. Nope -- the truck arrived around 15-20 minutes after my last contact -- almost 2 hours late. The poor customer contact is the sole reason for the rating downgrade. Once on site, the work was done carefully and thoroughly. The operator was very polite, and was considerate of the plantings in the area. The final "wrinkle" in the experience is that I was quoted $650 for the service (in range with other quotes), but the truck operator said the amount due was $700. A quick call to the office corrected the issue (Save your online quote on your phone (or PC) in case there is a discrepancy between the quote and the presented bill) NOTE: **If you use Yelp's service, you'll also get responses from some irrelevant service providers, who will reply that they don't perform that type of work. You may also want to contact some additional providers who don't participate in Yelp's service. read more

Jonathan came out. He was here on time, knew what he was doing, and finished quickly. I got a couple quotes and his price was competitive.

Everything backed up at once -- toilets, sinks, and showers -- the Friday before Easter with company on the way. Not exactly ideal timing. José arrived Saturday morning and got straight to work. He was, friendly, fast, efficient, and diagnosed the problem quickly: an overflowing septic tank. He had it resolved before our guests arrived. Great service, fair price. Highly recommend. read more

We needed our septic pumped, and chose Sbragia Septic Service. Fantastic service and communication from start to finish! They were prompt, professional, and got the job done without any hassle. Competitive price and great work -- 5 stars without hesitation! read more

I had a clogged septic system, and called Sbragia Septic Service to diagnose and clear the problem. Jonathan came out the next day, and quickly diagnosed the problem as tree roots in the first distribution box. He cleared the roots and suggested we use his camera to inspect the rest of the system. The rest of the system was found to be clear and we are now up and running again. Jonathan is friendly and easy to work with. We appreciate the fast, excellent service he provides. read more

Johnathan and his crew are awesome! We recently had him come up and repair our septic tank. His work was professionally done and reasonably priced. Johnathan was super communicative with everything! His YELP reviews were why we reached out. The reviews were proven true. He was great! read more

Courteous, prompt, competitively priced, and an experience I am sure to repeat. There's little reason for a septic service person to be cheerful or congenial. After all, how would you feel about having to deal with someone else's same old shit day after day? Ours was not an emergency, so there was no dire emergency and drama. Another company referred me to Sbragia - said to ask for Jonathan - and I reached him straight away. No hemming or hawing or nickel and dimeing. On the scheduled day, Jonathan arrived, on time, pleasant, and conversational. He completed the task, closed up, and was on his way in no time at all. Thank you, Sbragia and Jonathon. See you next time. Score: 10. read more

Quick, effective service and also provided great advice on issues relating to future maintenance.

I am so grateful for getting a referral from our realtor to use Sbragia Septic Service. They are the best!! Booking was fast and easy (over the phone), Jonathan was also amazing to work with and was there in only a few days' time. (Thankfully we didn't have an emergency-like issue, and if we did I'm sure they would have bumped us up earlier.) We weren't able to be on site the day of, and he and his team did the scouting work, digging and of course the actual septic cleaning. This is complete value for your money and I highly recommend! We will be returning back to Sbragia Septic Service in a few years. Thank you!! Libby read more

Top notch service & impeccable communication, would unquestionably rely on for all my future septic needs

Great service, on time, did the job and exited. awesome! Septic tanks are clean and ready.

Great service. needed my septic tank pumped and the communication was great, service was timely and fast. Will definitely use again.

Jonathan was terrific to work with. He showed up right away, was able to pump and treat our system. He was professional and costs were competitive. Would definitely recommend. read more

Great price - prompt service... Very communicative... Five stars all the way around... Highly recommended

Sbragia responded quickly to my initial request. Their service was excellent and friendly. Their prices are very reasonable compared to other companies in Sonoma County. Sbragia will be my go-to choice for septic service. read more

Very responsive, helpful, knowledgeable - so thankful for your quick response and hard work!

Our septic tanks were full and overflowing unexpectedly, so we called Sbragia on the day before New Years. They called us back in about 10 minutes, and were able to schedule the service for the next morning. John arrived early, cleaned out the system, quickly diagnosed the problem (clogged filter) and we were good to go. The price quoted on the phone is what it cost, which was fair. I will be using these guys exclusively for any service or work needed on the septic system from now on, they are great, friendly and responsive. read more

Johnathan was fabulous...we had issues with our septic system that went beyond just pumping our tank. He is very knowledgeable, responsive, punctual and personable. Everything you would ask for when you have to deal with your toilets or water elimination in your home. I can't recommend Johathan highly enough. You will not be disappointed. read more

What an amazing company! Quick, thorough, fair price. Absolutely outstanding on all fronts.

Jonathan was incredibly responsive and made an extra effort to expedite a service request. He was onetime and extremely friendly. Highly recommend Sbragia Septic Service more. Thanks! read more

Excellent service from John and his team. Totally upfront, took videos to show me the issues. Super friendly, helpful and most importantly got the job done without any drama. Oh and he dug two plants in for me while waiting for supplies read more

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Solid & then some: Jonathan answered the phone, came out the next day to evaluate, and delivered on a tricky job in the end without over-promising. I deal with a lot of trades and this is a very good shop! We need more of this kind of good-communication, knowledgeable, can-do, integrity-driven small business in our lives. Five stars+ read more

Jonathan and his team are excellent. We were having major issues with our septic and they were able to come out and address it right away (after the first company no-showed the day before). They were also able to point out a repair we needed but hadn't failed/hit crisis levels yet (our baffle had broken and needed to be replaced). Upfront and honest, no surprises with the cost of the repair. They showed up on time, performed excellent work and were the consummate professionals. Totally reliable and friendly. They're now my go-to septic guys if we need work done. Thanks Jonathan and team!! read more

Very thankful of the fast response over messaging to understand the problem and come up with a plan. Sbragia was available in the next day to come and pump the tank to inspect. They also provided a contact to come inspect the float sensor which was broken.:. My problem was solved the same day. Thank you!! read more

Called these guys at 8 am with an overflowed septic (our fault). They showed up before noon, emptied the tank, and came back after dark and installed risers for next time. Johnny on the spot. highly recommend. read more

Great experience with Sbragia. We were overdue in having our septic tank emptied. Jonathan arrived right on time, got to work, and was friendly and communicative throughout. Process went quickly and could not have gone more smoothly. Highly recommend! read more

It takes a lot to energize me to write a review, but my experience with John deserves the highest recommendation. John owns his own company and his pride in customer service is obvious. He arrived at the appointed time, clearly communicated what he was doing, gave me options to resolve issues and got right to it. Located problem other companies couldn't and spent considerable extra time and effort while sticking to original bid. Without reservation I highly recommend John for your septic needs. Lastly his bid was less than two other companies with lower ratings. read more

John and his team were so responsive. They were out here on a Saturday, explained everything beforehand, and did a very thorough job. I would highly recommend their services! thanks so much. KLB read more

I was amazed by Johnathan. His level of communication and follow up is unlike any other. I called due to a leak and assumed the worst. Johnathan was patient and explained what he saw every step of the way. In the end we had a water leak. He went above and beyond and dug out around the pipe so the plumber could easily repair the leak. Johnathan then pumped our tank as we were due. It was quick and easy. I highly recommend Johnathan and Sbragia Septic. You won't go wrong with a company that operates with client satisfaction in mind. The price was great too! read more

Great communication, quick lead times, reasonable price. Will be using them again in the future!

Couldn't recommend Sbragia enough. I had them pump my septic tank. The guy was super punctual and knowledgeable. Gave me lots of tips to extend the life of my system. Also, after calling multiple companies, I found Sbragia to be the most affordable. read more

Johnathon came out and took care of business. Highly recommend this guy/company. Fast, clean, friendly, then gone. Didn't charge extra for me asking questions the whole time while he worked. LOL. read more

Highly recommend this company. Jonathan's a great businessman. On time, explained job (septic tank you pumped) in detail, answered all my questions, quality of work and value 1out of 10 he definitely gets a 10+ If you need septic tank service call Sbragia. You will not be disappointed. read more

Jonathon and Octavio were amazing, not only did Octavio make the septic tank sparkling clean he also gave me some valuable information regarding the health of both the inlet and outlet to our leech field. In addition fitting me in quickly, being informative of the system health, and a great value, they may save me $1000s down the line by helping me understand more clearly what needs to happen next with our septic to keep it flowing problem free for the next twenty years. read more

Sbragia Septic Service - Octavio doing work on the inlet tank - Plumbing Near Me - Santa Rosa, California

When shit hits the fan, you hope to land a good, reliable, septic contractor. Johnathan @Sbragia Septic is exactly that man! On time, knowledgeable, friendly, provides great insight and troubleshooting, #super pro! I hope he doesn't get too busy to deal with our crap. But I would (and do) recommend him to my most trusted friends & family. read more

Jonathon was prompt, courteous, and professional all the way. I highly recommend him as have others.