Alexis & Megan have been amazing groomers. Alexis has been grooming my dogs for years! She knows…read morehow to deal with aggressive/territorial dogs and handles them very well. Megan started grooming my big dog and has done an amazing job. Alexis and Megan are so personable and sweet. They never make me feel rushed. They also put bandanas on our dogs and they smell so good for days after their grooming appointment!!

This salon is very friendly and welcoming to our fur babies and to the fur parents! They treated my…read moreboy Diesel with such love and care and made him look and smell amazing! Thank you so much Empire Per Salon! You will definitely be our new grooming home for a fur babies!

I have been taking my dog who was always been tall and has always been 45 pounds, and took her…read morethere today for a bath and groom and they said I had to pay more ($25 more) because she's taller now (she has always been the same size since I've taken her there). So ended up paying $145 BASE for her haircut, and expected me to pay tip on top of that. I've always taken her there, and lied about why they were charging more.

I took my puppy to Bubbles and Bows and after I dropped him off they called me and said they could…read moreonly do a puppy groom. His fur was already super long and I asked if they could fully groom him and they said no. When I picked him up he was in the office with huge dogs (he is 7 pounds and small) and he was in the corner scared to death. Then I called back 3 weeks later asking if they could please give him a full groom, and they said yes. I dropped him off at 10am, and asked if he could please not be kept with a bunch of big dogs and they just said "oh they're nice". Then they called me at 2pm (4 HOURS later) to tell me he had mats and they would need to shave him. I am fully aware that he had a small mat on his leg and a small one under his neck so I asked if they could just shave those areas, and they said no. I didn't want my puppy completely shaved so they said I could pick him up and brush them out myself. So not only did they not fully groom him the first time I brought him, they had him today for 4 hours and hadn't even started on him, lied about his mats, and suggested I just brush him myself and bring him back. I will never come here again. I also heard a groomer yelling at a dog that was whining "STOP IT!!!! IM NOT EVEN TOUCHING YOU" (in a super mean tone) Which I thought was highly inappropriate. And they never actually answer the phone. (I also echo the other review here - they let dogs pee and poop in the areas they keep them in and they walk all around in it)

Had my 1 year old Pom groomed today for the first time. The ladies did such an amazing job. I felt…read moreso comfortable leaving my pup there and when I came to get her she looked so beautiful and was not stressed at all!!! Highly recommend!!!

Thank you for your kindness! This was the first time my dog has received professional grooming…read moreservices. She's a rescue, and very nervous and scared of almost everything, so I was really hesitant. From the moment I called to book an appointment, to when I picked her up, the staff was so kind. As expected, she didn't cooperate very well, but instead of the staff making me feel guilty or shaming my dog, they nicely recommended I talk to my vet about a calming medication to help with the next appointment. Thank you Amanda, and the front desk staff!

Absolutely Horrible Experience. Do Not Take Your Dog Here!…read more We took our puppy to Modern Pet Salon for the first time because we heard they use scissors instead of clippers, which we thought would be gentler. It turned out to be a terrible mistake. We specifically asked them multiple times not to cut too much of her hair, especially since she doesn't like it, but they insisted she had too many tangles and needed a full trim. Not only did they ignore our request, but they cut our puppy twice, both on her ears--areas where there was no tangled hair at all. They even called us during the appointment to say she was bleeding. Later, they claimed it was because she had an ear hematoma and that they had just trimmed it. That was a complete lie. We took her to the vet, who confirmed that the injury was a fresh cut from grooming and not from any medical condition. She did not have a hematoma. They hurt her, and then tried to cover it up. They also asked us to use an old sock to cover the wound, which felt incredibly unprofessional and careless. Since then, our puppy has been extremely uncomfortable. She keeps shaking her head, clearly bothered by her ears, and she has been very sad and withdrawn. This is the first and only time something like this has ever happened to her. I'm beyond disappointed. Not only should they have never charged us for this awful experience, but they should not be handling dogs, especially sensitive breeds like doodles, if they can't do so safely and honestly. I would NEVER recommend this place to anyone. Please protect your pet and take them somewhere else.

they cut my dog during his haircut and said absolutely nothing about it. i didn't find out until we…read moregot home and i saw blood on the couch and him licking his wound. don't come here if you care about your pet's safety!

The entire experience from booking thru walking out with my boy. The professional support and…read moreguidance is refreshing! Beatties Ford Rd Location

Everything went perfect and SARA and Thomas are wonderful people and they are good with dogs. My…read moredogs love to go there. I wouldn't take them anywhere else. You should definitely try them.

This is the only place I bring my doodle. These guys are wonderful. Every pup pup interaction is…read moresweet, kind and patient. True professionals who I can't recommend enough!

I'm blown away by the personalized service at this wonderful local business. Heather took the time…read moreto understand my senior dog's auto immune condition and related skin sensitivities and made perfect recommendations and gave her the best grooming experience. The salon is also very peaceful helping to make it a great experience for her. At her age too many other dogs and noises make her anxious. It's been a few days and her ears are still perky, tail still wagging, and she's acting 5 years younger! Heather also did an amazing job on our handsome 3 year old doodle who was overdue for some TLC as well!

Extremely happy with the quality of care, the expertise in grooming and how professional all staff…read moremembers are. My dog had longer hair and a few mats, the groomer explained their grooming process and what to expect. At pick up time I was thrilled with care of my pup and the final cut. Can't recommend The Dogs Club enough!

From the time I walked into the pet salon, I felt like I had made a good decision taking Cooper…read morethere for his first haircut. Everyone was welcoming, warm, professional and very informative. Cooper looked absolutely stylish when I picked him up. It was easy to see that lots of care and professionalism went into his grooming. Thanks for taking the time with Cooper during his first grooming. He's happy and so am I. Thank you Bark 5th Ave.

Long time customer here or was before I went to go pick up my white dog and Kim held him up to show…read moreme a bleeding hole on my dogs side. She told me I brought him in bleeding! My white 12 lb baby was cut while at Bark 5th and I wasn't informed until I walked in to get him. Not a call or anything! Kim told me I needed to get him to a vet ASAP. She said she was a NURSE and he needed care. WTH! She didn't even clean him up!! He was just dripping blood! 8 + years of going there and thats how she treats regulars...? Pathetic! Kim also has an attitude problem. Sometimes she is pleasant enough to deal with and other times she acts like you have ruined her day by coming into her business. She is just a rude and unpleasant person. There are other reviews of dogs being cut and her acting defensive and dismissive. Avoid at all costs!!. There are plenty of other groomers that won't slice your dog up and then blame you.