Highly recommend this office for anyone looking for compassionate, high-quality dental care! Leslie (my dental hygienist), was incredibly gentle, kind, and attentive throughout my visit. She made me feel completely at ease and took the time to explain everything clearly, which I really appreciated. Dr. Albert was also extremely thorough and professional. You can tell he genuinely cares about his patients and takes pride in his work. I felt confident I was in excellent hands the entire time. read more

I had a very thorough cleaning from Maria today! The office staff was polite and Dr. Elbert checked up on me and all was good! My teeth feel super clean and I'm a happy customer. read more

Dr. Elbert is a wonderful dentist! He takes his time and explains everything. He has a great demeanor with his patience. I have enjoyed my dental experience here. read more

Best dentist and staff ever, no comparison! Staff is super friendly, dental hygentis was the best. I can not encourage you enough to check out Smile Design read more

Disappointing after years of business and thousands of dollars spent to be ignored when you need service/repair. Definitely had this team rated high before... read more

They have been my dentist for about the last 10 years and I couldn't be more satisfied with the quality of care, professionalism, and how clean and beautiful the office is. read more

Great care and very efficient. They give great feedback and recommendations. Office staff are welcoming and kind as always.

Best Dentist I have ever had. Gentle and professional with state of the art equipment. NYU dentistry. No Wonder he is the dentist to the Rams. His office staff gets an A+. Larry Garrison President SilverCreek Entertainment read more

I have had several unacceptable experiences with Thousand Oaks Smile Design. I finally changed dental offices to meet my expectations. I should say my complaints are about the business and not Dr. Elberts skill in dentistry. The few times I have seen him, he actually addressed my concerns to my satisfaction and that is why I gave his office a second chance with my care explained below. There were two episodes that I have questioned their quality of care or proper diagnosis of the problem. The first was a root canal that was needed for a molar I had. They referred me to an endodontist. When I went to get the procedure done, he said they could not perform the root canal because there was a crack in the tooth and it needed to be removed. So, my wallet was $350 lighter after the office visit when I should have immediately went to an oral surgeon instead. The second incident was even more troublesome. I went in for a simple crown to be placed. First, the problem was that my temporary fell off three times before I could get my permanent crown. I was not eating anything chewy at the time so the temporary should have had no trouble staying on. Then when I was given the permanent crown, it came off an additional two times. It fell off a third time, and I went back to them again to get it placed. At that time, they came to the conclusion that the tooth was cracked and needed to be removed. Because the work was performed at their office, I thought that once again I would go to their practice to treat the tooth issue. During this period of time, I had changed dental offices because of unrelated issues. I assumed that they would correct their substandard work like they had in the past for free, but since now they said the tooth was cracked and had to be removed they said to go to an oral surgeon again. So, if that was not a bad enough experience, when I went out to the lobby, I was going to be charged $180 for the office visit! I could not believe it. After going back six times to address the same tooth issue they had the audacity to charge me for the visit. I respectively protested and they did lower the charge to $95, but I still argued that the visit should have been complementary because of the poor work that was done on the tooth. They were not willing to yield charging the $95. I then just left in disgust after paying the fee. Like I said, I have now changed dentists for no customer satisfaction issues. What is perhaps more infuriating was that they told me I should have gone to my current dentist to address the same issue! That did not make any sense to me. The work was done there, and they should correct the poor crown placement that they performed, not pass it off onto the next guy. Unbelievable! read more

He redid a whole lot of prior dental work, the place was like an assembly line. A pt in each room, so running from room to room, and often leaving the assistant to do crown impressions. So a tooth I had restored the crown had a gap underneath, he was nice enough to tell me he could not improve it and refunded me the money I had paid. He's a nice person, but it felt like too much like assembly line dentistry for me. I ended up going to an expensive Prosthodontist who redid the crown perfectly, no gaps and that tooth is still fine many years later, at least 10 years ago. I have no way of knowing how he practices dentistry today, as I've not been there in years to be fair. He had lots of staff and some, all friendly and many good, especially the dental hygienist Rachel, was excellent. This is a business and that's what it felt like. He redid most of my mouth, was it necessary? Who knows. This is not a bad dentist, but for me it felt like the focus was on the income volume and building a profitable practice fast. read more

This was my first time here. From the moment I walked in I was greeted by the front desk staff with a smile and they helped me check in right away. I didn't wait long and was greeted by Liz the dental hygienist who was so kind and explained everything she was doing. Liz was professional and had amazing bedside manner. By far the best dental hygienist I have been too. The Dentist Daniel was nice as well and explained everything to me. Overall, I highly recommend you come here! read more

I have been a patient at Thousand Oaks Smile Design for many years. Everyone from the receptionist to the hygienist to Dr. Elbert himself is kind and friendly. I trust them completely with my dental care. read more

liz was gentle and thorough. dr elbert was kind and assuring. the whole office is great. highly recommend.

Very good service and very competent workers, I highly recommend this office especially Christy who is the hygienist, she is so nice and does a very thorough job and she's very meticulous and she is such a sweet person. we've been with her for over 15 years. read more

Dr. Gonzalez is excellent!! Very caring and professional! She did a few crowns for me and they worked out perfectly. read more

Do yourself a favor and go somewhere else. Communication is not one of their strong points. I went in with an abscessed molar, they referred to a specialist. I asked the Dr. if he would give me an antibiotic, he said he wouldn't because he didn't know what kind of antibiotic to prescribe and it might do more harm than good. When I got to the Specialist, I told him what the dentist said about the antibiotic; he chuckled. I told the specialist that I knew he handed me a load of crap just to get me out the door. The specialist, still chuckling said " yeah, he did." And that's just part of the story. I would have appreciated the truth. Smile design made the arrangements for the specialist, they sent me there later that same day. What they didn't do is check to see if my insurance was accepted. Turns out they did not take my insurance and I payed $400.00 out of pocket for a scan of the tooth. When I was told my insurance was no good there I had to tell them I can't afford treatment here. So I was back to square one. There's still more to the story.... Days later I call Smile Design and made an appointment for an extraction and asked again for an antibiotic since I had to wait a week for an oral surgeon. This time they actually helped me and called in a prescription for me. The day of the extraction I showed up to my appointment with the CT scan from the specialist on a disc and was told that they couldn't use it, that it wasn't compatible with their computer. I suspect that they were handing me another load of crap because I didn't want a to take more x-rays. ( I had enough radiation) they took x-rays the first time I was there. Anyway, save yourself a lot of trouble by going to a different dentist!! read more

There are many reasons that Thousand Oaks Smile Design with Dr Elbert and his staff were chosen to be the official dental practice of the Los Angeles Rams NFL team! Dr Elbert and his staff are top notch due to the experience they have in the industry as well as for their amazing customer service and attention to detail for each and every patient. The practice offers all of the normal and expected general dentistry procedures but also has additional offerings such as cosmetic dentistry, sedation dentistry, and more! After years of neglect, I've had a lot of dental work performed at Thousand Oaks Smile Design over the past two years to the point where Dr Elbert and team have gotten me back on track with healthy teeth and gums and I'm very happy with the results and would highly recommend this practice to anyone! read more

Daniel Elbert, DDS - Showing off the teeth with a big smile! - Cosmetic Dentists Near Me - Thousand Oaks, California

This is an UPDATE. The original was my first cleaning: I will say our family was with this practice for almost 9yrs so I'll start at the beginning. I've always had problems with the person who does the insurance. Here are just a few examples: 1. When they would present an estimate of my part for work it would be high and then after insurance paid it ended up that I paid too much for my portion. So I would have to call and haggle them to get the difference back. I found this out because I review all of my EOBs. Think how many people don't review their EOBs and just let it go. So I requested they get a pre-auth before any work gets scheduled so I would only paid the correct amount. After a year or so they refused to do pre-auths. 2. Then again after reviewing my EOBs I found out I was being charged too much again. It turns out she changed some insurance coding and we were being over-charged. So I had to call insurance and get them on the phone on a 3-way call to straighten her out. Most recently, I would say in the last 5-6 yrs or so, they became a very high sales pressure office. Everytime I would go in to get my teeth cleaned the hygenist would start hyping whatever they were selling, rinses, waterpiks, some test for sleep apnea, mouth guards....etc. Whatever it was. The entire time I was getting my teeth cleaned was a sales pitch and I couldn't even say "no thank you" because her hands were in my mouth. Then when the dentist would come in to check my teeth it would start all over again. 'Hi Dr Jones I was telling Tina about our mouth guards and how it would do XYZ.....' Then the dentist that came in they would take over the sales pitch and keep pressuring. They might even start in on something new like replacing your veneers or replacing a crown that is only 4 yrs old. It was too much. And at this point I'm beginning to wonder if I can believe anything they say. To me it's important that I'm able to trust my dentist or doctor that they aren't just trying to upsell me because when something really does happen I need to believe them. And not question if it's just another upsell. The straw that broke the camel's back was around the pandemic. They started charging what they call a "lab fee". On everything. From preventative cleanings covered at 100% to crowns covered at 75%. So here's an example: They charge $150 for a crown. The contracted amount with my insurance for the crown is $100. My insurance covers 75% or $75 and my part is 25% or $25. Then on top of my part they would charge me a $50 "lab fee". So they would get the full $150. So I ended up paying $75 and essentially my part of the insurance goes from 25% to 50% just like that. Obviously I'm using made up numbers for simplicity but I already pay a sh!t ton in premiums and now I'm paying these BS "lab fees"! If you don't like my insurance, don't contract with them and I will pay cash or find another dentist [which I did] because the BS with the insurance person, the high pressure sales crap and now this. These examples and more happened with my entire family. It was non-stop and exhausting. Most people don't pay that close of attention to their EOBs, so most of the patients in that practice don't know they are getting screwed. Totally screwed. read more

Just had my first appointment and feel very fortunate to have found this dental office. From the moment I walked in I was greeted warmly at the front desk, and seen promptly. Leslie reviewed my concerns and took x-rays, all the time making sure I was comfortable. Then I was seen by Dr. Gonzalez, she is wonderful. I had a lot of questions and she explained all my options regarding treatment. I feel very confident and safe in her care. I know I'm in good hands! read more

Quality care is exceptionally good Office experience is very good If you like to get your teeth cleaned, you will be happy! read more

First class practice. Wonderful staff! Top care. I've been a longtime patient and honestly state how professional and caring Dr. Elbert and staff are, in keeping your dental health in top shape. read more

First class experience from the moment I arrive to when I leave. The entire office has a professional and friendly vibe. My family and I have been going to Dr. Elbert for years. read more

Courtney is the best! I appreciate learning new ways to take better care of my oral health. Usually it's the small changes that make the biggest difference. Plus Doctor Elbert and the entire office staff are always great! Thanks again! read more

Always a great and professional experience with Dr. Elbert! Really liking the new space and new offerings for sleep apnea as well! Highly recommended. read more

I was told I needed several crowns and had several cavities. I was then emailed a treatment plan that stated it would cost over $3,000.00 with insurance. I got a second and third opinion and found out that I only had one very small cavity. I strongly recommend if your questioning your treatment plan to go see another dentist for a second opinion...there are several excellent options in the Conejo Valley that don't overcharge or do unnecessary work. Crowns bring a lot of money in for a dentist and they need to be replaced approximately every 8-10 years...think about this very carefully before you remove one of your permanent teeth! Mr. J read more

I went in yesterday to get fitted for a mouthpiece to help with grinding, breathing and snoring. The x rays, scans and tests done on my mouth/breathing were very professional and painless. They really care about their service. They answered all my questions. I would recommend this dentist to everyone. The whole crew was exceptional. The office was also great and I like how they remind you of your upcoming visit by text. Excellent overall experience. read more

Since moving to the area in 2021, I have been a patient at Dr Elbert's dental office (Thousand Oaks Smile Design). I have been very happy with the care I've received. From semi annual Cleanings to fillings and crowns, they have provided me with outstanding care and I recommend them highly. The staff is caring and friendly and appointments are accessible and easy to schedule. read more

Just about as smooth as an office visit for teeth cleaning could go. My hygienist was very professional and did a great job, very gentle. Great office experience. read more

Great service, everyone was so polite and nice. Liz did a great job on my teeth cleaning . She took her time. I highly recommend dr. Elbert. he took his time to explain the problem with my tooth. read more

This office has won my business. I had a dental emergency this morning and my long term dental office could not get me in (even for emergency) for two days. The team here got me in for X-rays in an hour. The office is beautiful, team so kind, I cannot say enough. When they realized I would in fact need surgery, they then got on the phone and had scheduled me to be seen with the surgeon 30 minutes later. Cannot wait to schedule our family yearly cleaning/checkup! Thank you, thank you! read more

Had a very bad experience with Dr. Lopez. I had an infection with one tooth. He wanted to pull eight teeth, including wisdom teeth. Because they were had to clean. So glad I went back to my regular dentist. No problems since. No teeth removed. Get a second opinion. Glad I did. read more

It sounds crazy, but I always look forward to coming here. The dentists and hygienists are incredibly patient, kind, and knowledgeable. I am so lucky to have been coming g here for four years now! The level of care they show their patients is unmatched. I also love their text reminders! read more

Dr. Elbert and his staff are exceptionally knowledgeable, professional and extremely helpful and kind. I highly recommend Dr. Elbert for all of your dental care. read more

An excellent quality dental practice from the nice & competent front desk, the skilled dental technicians, and all the dentists (GP's & specialists). I am very lucky to be a patient of Dr. Elbert. read more

Please Do NOT go here!! I am not sure how they are getting 5 stars but they deserve 0 stars. This place over charged my husband for services that were 100% covered by his insurance. The office acknowledged they charged my husband by "mistake" and agreed to mail him a check, however they never mailed anything. Every time we call to follow up, we get the run around. We will be going to office to collect the check because they can't be trusted with mailing money back. We may have to take them to small claims court if this isn't settled soon. It's a shame a dentist that prides himself on being the dentist for the Rams has incompetent and shady people working for him. There are so many great dentist in Thousand Oaks, my advice is to NOT choose this one. read more

So easy, like having a family member that is a dentist!!! Whenever you walk in they warm and happy to see you! No one looks forward to a dentist visit.. but they make it painless!!! read more

Consistency in upstanding service! Five Stars All The Way!! Another lady said to me in the lobby, "This is the first dentist I've had where I actually look forward to coming!". And I replied, "Me too! YES!" It's the amazing staff who are ALWAYS so kind, the office that is ALWAYS so clean, the efficiency and great work in your MOUTH, and the best most educated Dentist... that will keep you coming back, referring your loved ones, and writing your own five star reviews! Teamwork makes the dream work! Thanks for the awesome teeth cleaning and invisiline check up today! read more

Once again I am thrilled with the professionalism that was provided by Gia who clean my teeth today. She also provided stop on how to reach my back teeth to get a better brushing. Then dentist Kyle A took care to capture a cavity in between a very old crown and the tooth with the cavity. He explained how they would treat it. A five star review is well worth it!!!! read more

Most friendly, kind, caring, and professional dental group!!! Cannot say enough good things about all of them. Run, don't walk to see them and get your check-up! XO read more

Friendly staff, professional, cutting edge technology, honest, very nice office setting. Great experiences every time.